[I) Call Meeting to Order and Roll Call] [00:00:11] HERE. MEDINA. HERE. ZAPATA. HERE. HARRIS. HERE. MCKINNEY. HERE. OKAY, WE HAVE SEVEN PEOPLE, SEVEN COUNCIL MEMBERS. CURRENT. NEXT UP IS CITIZENS. COMMENT PERIOD. THE CITY COUNCIL WELCOMES COMMENTS FROM CITIZENS. THOSE WISHING TO SPEAK ARE ENCOURAGED TO SIGN IN BEFORE THE MEETING BEGINS. SPEAKERS MAY BE PROVIDED WITH AN OPPORTUNITY TO SPEAK DURING THIS TIME PERIOD ON ANY AGENDA ITEM OR ANY MATTER CONCERNING CITY COUNCIL BUSINESS, AND WE ASK THAT THEY OBSERVE THE THREE MINUTE TIME LIMIT. ARE THERE ANYBODY THAT WANT TO SPEAK? ALL RIGHT. HAVING NONE I AM GOING TO CLOSE CITIZENS COMMENTS, PERIOD. NEXT UP IS REPORTS AND [III.1) City Council priority and vision setting for the City, which requires a broad discussion of City operations and business, to include any or all of the following topics. (A portion of this item will be facilitator-led. Topics may be taken up in any order and discussions may include visioning, strategic development, priority setting, governance alignment, key initiatives, and meeting structure.)   1. Economic Development Projects and Initiatives2. Public Safety3. Development of Downtown Kyle4. Land Development Codes5. Capital Improvements Projects and Transportation6. City Facilities, Recreation, Park and Trail Improvements7. Communications, Branding, and Information Technology8. Community Development and Beautification9. Comprehensive plan10. Lobbying Procedures11. City Charter, Resolutions, and Ordinances and State Statutes12. Organizational Culture and Performance Measures13. Finance and Annual Planning Process14. Events15. Boards, Commissions, Committees, and Task Forces16. Municipal Utilities17. City Operations, Programs, and Projects 18. Strategic Planning 19. City Council Team Building and Governance and Rules of Council] PRESENTATIONS. CITY COUNCIL PRIORITY AND VISION SETTING FOR THE CITY, WHICH REQUIRES A BROAD DISCUSSION OF CITY OPERATIONS AND BUSINESSES TO INCLUDE ANY OR ALL OF THE FOLLOWING TOPICS. A PORTION OF THIS ITEM WILL BE FACILITATOR LED. TOPICS MAY BE TAKEN UP IN ANY ORDER, AND DISCUSSIONS MAY INCLUDE VISIONING, STRATEGIC DEVELOPMENT, PRIORITY SETTING, GOVERNANCE ALIGNMENT, KEY INITIATIVES, AND MEETING STRUCTURE. BUT BEFORE I GO ON, I DO WANT TO SAY HOW INCREDIBLY PROUD I AM OF ALL OF US. FROM YESTERDAY, I THINK WE HIT SOME HOT TOPICS AND WE WERE ABLE TO KIND OF GUIDE OUR WAY THROUGH THEM. SO I, I APPLAUD THAT, AND I ALSO WANT TO ASK IF IF THERE COMES A TIME WHERE WE FEEL LIKE SOMETHING, A TOPIC OR A SESSION MAY BE HEATED THAT WE BEGIN BY. AND THIS IS MAY SEEM REALLY CHEESY, BUT SAYING SOMETHING NICE ABOUT ANOTHER PERSON BECAUSE I WILL SAY BEFORE I LEFT, COUNCIL MEMBER MCKINNEY MADE A COMMENT THAT LITERALLY STUCK IN MY HEAD ALL DAY AND AND IT WASN'T ANYTHING MAJOR. HE JUST SAID A REALLY NICE COMMENT ABOUT ME AND IT DID MAKE A CHANGE. IT MADE A DIFFERENCE. AND SO I'M ASKING IF WE FEEL LIKE WE'RE GOING TO GO INTO THIS KIND OF UNCHARTED TERRITORY WHERE WE MIGHT GET A LITTLE BIT EMOTIONAL OR HEATED, THAT WE KIND OF TAKE A STEP BACK AND MAYBE JUST SAY ONE NICE THING, OR ACKNOWLEDGE SOMETHING ABOUT EACH OTHER TO HELP THAT FLOW A LITTLE BIT BETTER. EXCELLENT. ALL RIGHT. AND NOW I'M GOING TO GIVE IT OVER TO FACILITATOR BRIAN LANGLEY. ANYTHING TO SAY? NO I'M KIDDING. NO, I'LL NEVER TELL. I THINK THAT'S GREAT, MAYOR. I THINK WE HAD A GOOD FIRST DAY TO GO THROUGH LOTS OF IMPORTANT TOPICS TO SET THE STAGE FOR OUR SECOND DAY, AND THEN SUNDAY AS WELL. WE'RE GOING TO START OFF WITH RICK GOING THROUGH SOME SOME MATTERS. AND THEN WE'RE GOING TO TRANSITION OVER. AND JESSE IS GOING TO GO THROUGH THE STRATEGIC PLAN A LITTLE BIT LATER TODAY. AND THEN WE'LL START TALKING ABOUT SOME OF THE PROJECTS THIS AFTERNOON, TRYING TO GET SOME PRIORITIZATION OF THAT AS WE BUILD INTO TOMORROW. SO THANK YOU GUYS FOR BEING HERE AGAIN. AGAIN, I WAS LIKE, THIS IS GREAT. EVERYBODY CAME BACK TODAY. SO APPRECIATE YOU BEING HERE. SO RICK I'LL TURN IT OVER TO YOU. OUTSTANDING. YEAH. THANKS ALL TO ALL OF YOU FOR COMING BACK. IT'S ALWAYS A SCARY TIME. WE'RE GOING TO START WITH THIS FUN FACT. SO DOES EVERYBODY GOT THEIRS FILLED OUT? DO YOU WANT TO MAKE SOME LAST MINUTE GUESSES? OKAY, I'M GOING TO ASK PEOPLE TO LET'S SEE. LET'S GO THAT ORDER I'M GOING TO ASK PEOPLE TO SHOUT OUT IF OWN THESE WHEN THEY'RE THEIRS BECAUSE I CAN'T REMEMBER WHO'S OUR WHICH. SO THE FIRST ONE WAS I WAS THE FURNACE COUNTY SPELLING BEE CHAMPION IN 1993. ANYBODY WHO WANTS TO GUESS. YAY! GOOD JOB. ALL RIGHT, SO WE'LL DO GUESSES AND THEN YOU CAN TELL IT. SO I HOPE TO ONE DAY VISIT ALL THE CONTINENTS. WHO WANTS TO GUESS EXCEPT BRIAN BRIAN TOBIAS. NO, I THINK IT WAS. I THOUGHT IT WAS ZAPATA. I THOUGHT IT WAS CLAUDIA. THAT'S WHY I'M DOWN HERE. OKAY? ALL RIGHT. BRIAN. BRIAN. ALL RIGHT. I PLAY GUITAR, AND I WANT TO PLAY IN FRONT OF A LARGE STADIUM CROWD. ONE DAY. TOBIAS. YES, WE SHOULD MAKE THAT HAPPEN. YEAH. WE GOT AN AMPHITHEATER IN LA VERDE. YEAH. YOU DID SING THIS. I DID, I DID. OH, THAT WOULD BE SO COOL. I DID SING THE NATIONAL ANTHEM. WHEN? THE VETERANS DAY. MAYBE HE COULD PLAY THE ANTHEM. JUST GOTTA GROW MY HAIR OUT TO GET THE BAND. GET THE HAIR. WE'LL GET YOU A WIG. THAT'D BE AWESOME. YOU THE JIMI HENDRIX STARS. OH, YEAH. OKAY. YEAH. I TOOK FIRST PLACE IN A SCOTCH DOUBLES BOWLING TOURNAMENT. JENNIFER, WHO DO YOU THINK IT IS? JENNIFER. YAY! AWESOME. I HAD A 5050 CHANCE ON THAT ANSWER. I KNOW THIS ONE. I REMEMBER THIS ONE. I CAN JUGGLE PRETTY WELL BECAUSE I PLAYED RIGHT FIELD IN LITTLE LEAGUE, NEVER GOT THE BALL, AND SPENT MOST OF THE TIME TEACHING MYSELF TO JUGGLE ALONE IN THE OUTFIELD. JESSE. JESSE AND THAT [00:05:07] KID. EXPLAINS A LOT. WHO'S THAT KID? OKAY, DESPITE DESPITE THE FACT THAT I WORK IN CUSTOMER FACING FIELD, I THINK I CHANGED THIS ONE A LITTLE BIT BECAUSE IT WOULD HAVE BEEN A GIVEAWAY. I PARTICIPATE IN MANY EVENTS WITH MY HUSBAND'S FRATERNAL ORGANIZATION AND NOW ON CITY COUNCIL. I DON'T CONSIDER MYSELF A PEOPLE PERSON. I PREFER NOT TO. I HATE PEOPLE LIKE MALARIA. WHICH ONE IS THAT? THAT'S ME. GEE, I LOVE SCUBA DIVING. MARK. MARK, MARK, HE'S THAT KIND OF GUY. HE'S COOL. I SPENT TWO WEEKS IN THE AMAZON AND ANOTHER WEEK IN RIO WITH 12 HIGH SCHOOL KIDS, AND ONE OTHER ADULT GOT TO SEE THE FULL MOON RISE WHILE BOATING ON THE AMAZON RIVER AND SIT IN A RAINBOW ON THE BEACH. WOW. REALLY? OKAY, NICE. AWESOME. ONE PLACE I'D REALLY LIKE TO VISIT IS THE PRADO MUSEUM. IT'S AMY. THAT'S. THAT'S ME. OH, EXCELLENT. I'VE BEEN TO TEN COUNTRIES IN 31 STATES. COURTNEY. COURTNEY. COURTNEY. WOW. EXCELLENT. I TOOK A DOORS OFF HELICOPTER RIDE IN HAWAII OVER AN ACTIVE VOLCANO. CLAUDIA. CLAUDIA. WOW. YEAH. OH, YEAH. I'M GETTING INTO THESE. RIGHT. I BETTER MAKE SURE. OH, WE ALREADY KNOW THAT ONE. UNFORTUNATELY, I GOT. SO TALLY THEM UP. DID ANYBODY GET THEM? ALL RIGHT, SECOND ONE IS. NO, I DIDN'T GET THAT ONE RIGHT. OH, WE GOT TWO D E D F D THE WINDS ARE ABOUT TO BLOW. OH. RISES. I AM LIMITED BY THE GOVERNMENT ON. OH. WE ARGUE RACCOONS ARE THE CUTEST. OH, THAT'S A GOOD. UNTIL THEY CHEW A HOLE IN YOUR WIRES. RIGHT. BUT NO, I JUST WANT TO OWN ONE. THAT'S OKAY. OH, MY GOD, THAT HAPPENED TO YOU. ACTUALLY, I ACTUALLY LOVE THAT. THAT'S GREAT, A WHOLE RACCOON. YOU DIDN'T HEAR HIM BECAUSE THEY'RE PRETTY BIG. GOOD JOB. I APPRECIATE YOU ALL PLAYING ALONG. CONGRATULATIONS TO THE WINNER. WHAT WAS YOURS? MINE WAS MINE WAS THE I REMEMBER I RAN OUT OF TIME. OH, AND I WANT EVERYBODY TO FEEL GOOD ABOUT THEMSELVES. AND WE'D ALL BE WINNERS AND EVERYBODY WOULD GET A PRIZE. BUT ANDY SAYS NO. HE SAYS SOMEONE'S GOTTA WIN. SOMEONE'S GOTTA WIN. THAT'S WHY WE KEEP SCORE OR WE KEEP SCORE. ALL RIGHT, SO ONE OF THE THINGS I WANTED TO DO STARTING OFF TODAY IS JUST KIND OF WE TALKED A LITTLE BIT ABOUT THIS VALUE PROPOSITION, VALUE OPERATING MODELS. AND THE MOST IMPORTANT THING IN THE BOOK IS THIS. THIS IS, I THINK, THE MOST IMPACTFUL AND I CALL IT THE CAPACITOR FOR OBVIOUS REASONS. IF YOU REMEMBER BACK TO THE FUTURE. SO YOU'VE GOT EVERY VALUE PROPOSITIONS HERE ABOUT TOTAL COST, THIS BEST PRODUCT. THAT'S WHAT I CALL INNOVATION, RIGHT. SO THOSE ARE THE INNOVATORS. AND THEN THE TOTAL SOLUTION TO THE RIGHT OF THEM OR NEXT TO THEM IS THE VALUE OPERATING MODEL. SO REMEMBER VALUE PROPOSITION IS AN EXTERNAL FOCUS ON HOW I'M GOING TO DELIVER VALUE TO MY CUSTOMERS. VALUE OPERATING MODEL IS HOW DO I HAVE TO ALIGN INTERNALLY IN ORDER TO DO THAT. SO THEY CALL THE VALUE OPERATING MODEL FOR TOTAL COST IS OPERATIONAL EXCELLENCE. TOYOTA LITERALLY WROTE THE BOOK ON THAT. BEST PRODUCT. THEY CALL IT PRODUCT LEADERSHIP. AND TOTAL SOLUTION IS CUSTOMER INTIMACY. AS I MENTIONED LAST NIGHT ON A TORN PIECE OF FLIPCHART PAPER, THERE ARE THRESHOLD LEVELS YOU CAN GET. YOU HAVE TO HIT. THAT'S WHY SOMETIMES HARD TO TELL WHAT THE VALUE PROPOSITION IS, BECAUSE JUST BECAUSE I'M GOING TO BE CUSTOMER INTIMATE DOESN'T MEAN I CAN CHARGE WHATEVER I WANT. I HAVE TO AT LEAST BE OPERATIONALLY EFFICIENT. THE QUESTION CAME UP CAN YOU DO MORE THAN ONE? AND WHAT'S THE ANSWER? NO, NO, NO, BECAUSE YOU'RE GOING TO YOU HAVE TO HAVE A LASER FOCUS ON HOW YOU ORGANIZE EVERYTHING TO DELIVER VALUE IN A CERTAIN WAY. NOW, THERE ARE A LOT OF REALLY GOOD ORGANIZATIONS THAT ARE TRYING TO GET TO THE THRESHOLD LEVEL IN ALL THREE, BECAUSE THAT AND THAT'S YOUR EMPTY THAT'S THE PRICE OF ADMISSION. AND THEN YOU PICK THE ONE YOU WANT TO BE BEST AT AND KNOWN FOR, AND WORK TO EXCEL IN THAT. SO. SEE THAT'S THAT ONE. THE AGENDA FOR THIS FOR TODAY WE'RE GOING TO LOOK AT THE WORK WE DID YESTERDAY. WE'RE GOING TO DO SOMETHING OUT OF CONTEXT. I HAVE ONE OTHER TOOL THAT I WAS GOING TO INTRODUCE TO YOU GUYS, BECAUSE I THINK IT'S CRITICALLY IMPORTANT TO LEADERSHIP. IT BLEW MY MIND. IT CHANGED THE WAY I LOOKED AT LEADERSHIP. AND I JUST WANTED TO SHARE THAT WITH YOU GUYS THIS MORNING. IT'S CALLED GILBERT'S GRID. IT'S THE WORK OF THOMAS GILBERT. THEN WE'RE GOING TO LOOK. WE'RE GOING TO DEVELOP GOALS. WE'LL FINISH WHAT WE SAID LAST TWO. I'LL SHOW YOU WHAT I DID WITH THE RULES OF ENGAGEMENT FOR [00:10:04] COUNCIL AMONGST YOURSELVES. AND THEN WE'LL FINISH THE OTHER TWO. WE'LL DO THE FOUR GOALS. THEN I'LL KICK IT OVER TO JESSE. HE'LL DO AN OVERVIEW OF THE CURRENT STRATEGIC PLAN. WE'LL TALK ABOUT HOW THAT HELPS YOU OR DOESN'T HELP YOU ACHIEVE YOUR VISION, AND ACCOMPLISH THE GOALS THAT YOU WILL HAVE SET. BY THEN. WE'LL HAVE A DISCUSSION ON THE BUDGET AND THE BUDGET PROCESS, AND YOUR BUDGET GOALS. THEN WE'RE GOING TO GET INTO ALL THE KEY INITIATIVES, AND YOU'LL BE ABLE TO RANK THOSE AGAINST THE THE VISION AND HOW IMPORTANT THEY ARE. THAT'S GOOD. SO CONTEXT REMEMBER THE PEOPLE THAT ARE FOLLOWING YOU NEED TRUST, COMPASSION, STABILITY AND HOPE. THAT'S WHAT THEY'RE LOOKING FOR FROM YOU. AND WE WANT TO DO THINGS IN A WAY THAT BUILDS THAT. SO THIS IS GILBERT'S GRID. THIS WAS HE CALLED IT, HIS MODEL FOR ORGANIZATIONAL EFFECTIVENESS. THOMAS GILBERT WAS A TEACHER IN KALAMAZOO, MICHIGAN. HE WAS A COLLEGE PROFESSOR. AND HE WROTE THIS ON THE BACK OF A BAR NAPKIN IN 1978. AND HE SAID, THERE ARE CERTAIN THINGS THE ENVIRONMENT NEEDS TO PROVIDE PEOPLE, AND THERE ARE CERTAIN THINGS PEOPLE BRING WITH THEM WHEN THEY COME TO WORK. AND HE HAD THREE CATEGORIES INFORMATION, RESOURCES AND INCENTIVES. SO THE ENVIRONMENT PROVIDES, FROM AN INFORMATIONAL PERSPECTIVE, CLEAR EXPECTATIONS AND CONSISTENT FEEDBACK THAT HELPS YOU DO YOUR JOB BETTER FROM A RESOURCES PERSPECTIVE. THEY NEED TO PROVIDE YOU THE TOOLS YOU NEED TO DO THE JOB THAT THEY'VE ASKED YOU TO DO IN THE EXPECTATIONS JOB AIDS, OTHER RESOURCES, HEADCOUNT, ETC. AND THEN FROM AN INCENTIVE PERSPECTIVE, THE ENVIRONMENT NEEDS TO PROVIDE A REWARDS AND RECOGNITION SYSTEM THAT'S ALIGNED WITH THE EXPECTATION AND CONSEQUENCES. THE INTERESTING THING IS THAT INCENTIVE STRUCTURE CREATES DE FACTO EXPECTATIONS. AND WHAT I MEAN BY THAT, WHAT ILLUSTRATES IT BEST TO ME IS THEY HAVE A 17 YEAR OLD SON AND IT'S SATURDAY AND HE WANTS TO BORROW THE CAR. AND I SAY, THAT'S FINE, BUT BE HOME BY 11. AND I'M SITTING ON THE COUCH. IT'S 1115. I HEAR THE GARAGE DOOR OPEN AND I THINK HE'S A GOOD KID. I'M TIRED. I DON'T WANT TO HAVE THIS CONVERSATION RIGHT NOW. I'M GOING TO CUT HIM SOME SLACK. I'M GOING TO DO HIM A FAVOR AND JUST LET IT SLIDE. THE FOLLOWING WEEKEND. HE WANTS TO BORROW THE CAR AND I SAY, BRING IT HOME AT 11. AND THIS TIME I MEAN IT. WHAT TIME IS HE COMING HOME? 1130, 1130. AND THE NEXT TIME, MIDNIGHT. MIDNIGHT. AND HE'S GOING TO KEEP PUSHING THIS ENVELOPE UNTIL I BLOW UP AND SAY, THIS KID DOESN'T RESPECT ME, DOESN'T LISTEN TO ANYTHING I SAY, I CAN'T BELIEVE THIS KID. IT'S NOT HIS FAULT. HE'S TRYING TO FIGURE OUT WHAT 11 MEANS. NOW. FLASHBACK TO THAT FIRST SATURDAY, WHICH WAS A CONSEQUENCE. AND I'M STANDING AT THE BACK DOOR AND IT'S SUCH A SHAME THAT YOU DECIDED TO BE LATE. AS A CONSEQUENCE, YOU WON'T BE ABLE TO BORROW A CAR FOR A MONTH. A MONTH GOES BY AND HE WANTS TO BORROW THE CAR AND I SAY OKAY, BUT BE HOME BY 11. WHAT TIME DOES HE GET HOME? HOPEFULLY 11. TEN. TEN. TEN. TEN. 15. RIGHT. 15 MINUTES JUST TO PROVE A POINT. BUT THAT'S WHAT WE MEAN. IF THERE ARE NO CONSEQUENCES, PEOPLE ARE GOING TO PUSH THE ENVELOPE TO TRY AND FIGURE OUT WHAT YOU MEAN BY WHAT YOU SAY. THERE'S A BOOK WRITTEN IN THE 90S CALLED THE GMP GREATEST MANAGEMENT PRINCIPLE. I DON'T KNOW HOW YOU GOT A WHOLE BOOK OUT OF IT, BECAUSE IT'S SIMPLY THIS YOU GET THE BEHAVIOR YOU REWARD. YOU ASK FOR ONE BEHAVIOR, REWARD A DIFFERENT BEHAVIOR. WHAT ARE YOU GOING TO GET IF I'M ASKING YOU TO DO ONE THING AND I'M REWARDING YOU FOR DOING A DIFFERENT THING, WHICH ONE ARE YOU GOING TO GET REWARDED? THAT'S THE BOOK. YOU DON'T HAVE TO READ IT. THAT'S THE BOOK. THE REST OF THE BOOK IS ALL EXAMPLES. LIKE IF I TEACH HIGH SCHOOL, HOW DO I GET MORE MONEY? WHAT DO THEY REWARD? TEST SCORES. TEST SCORES, 10TH GRADE, ADVANCED DEGREES. THEY'RE GOING TO GIVE ME MORE MONEY IF I GO GET MY MASTER'S DEGREE. DOES THAT MEAN I'M TEACHING THE KIDS BETTER? NO, NO. YEAH THEY DON'T I DON'T THEY MAY REWARD TEST SCORES NOW. BUT BACK IN THE DAY THEY DIDN'T THEY MAYBE THEY READ THE BOOK BECAUSE I'M ASKING YOU TO TEACH MY KIDS, BUT I'M GOING TO REWARD YOU FOR GETTING AN ADVANCED DEGREE. SO YOUR FOCUS IS GOING TO BE SHIFTED OVER HERE. SO CONGRATULATIONS. ALL RIGHT. WHAT THE INDIVIDUAL BRINGS WITH THEM IS THE SKILL AND KNOWLEDGE THAT THEY NEED TO DO THE JOB, THE CAPACITY AND CAPABILITY TO DO THE WORK AND THEIR PERSONAL MOTIVATION. THAT'S THE MODEL I TOLD YOU IT WAS MIND BLOWING. IS YOUR MIND BLOWN? YEAH. WELL, YOU'RE THE FIRST ONE TO SAY YES, BECAUSE AT THIS POINT I'M NOT. MY MIND IS YOU PROBABLY CAN SEE [00:15:01] WHAT'S COMING. MY MIND'S NOT REALLY BLOWN. WHAT BLEW MY MIND IS WHEN YOU START THINKING ABOUT WHEN SOMEBODY FAILS TO DO WHAT YOU WANT THEM TO DO, WHAT TYPICALLY DO WE ADDRESS? THE FAILURE? WE ADDRESS THE FAILURE. THEY USED TO TELL ME, YOU NEED TO MOTIVATE THAT GUY OR YOU SEND THEM TO TRAINING. SO MOST OF IT IS DOWN HERE. WHAT DO YOU THINK THE NUMBER ONE REASON PEOPLE FAIL IS NUMBER ONE WITH A BULLET. LACK OF FEEDBACK, CLEAR EXPECTATIONS, UNCLEAR EXPECTATIONS, INCONSISTENT FEEDBACK. THIS IS WHY PEOPLE FAIL. PEOPLE DON'T DO THINGS BECAUSE THEY THINK THEY'RE WRONG. WELL, A SMALL PERCENTAGE, BUT THAT'S VERY FEW. PEOPLE DO THINGS BECAUSE THEY THINK THEY'RE ONE. NONE OF YOU WOKE UP THIS MORNING SAYING, I DO WHAT I COULD SCREW UP TODAY, AND HOW BAD I COULD SCREW IT UP. SO YOU'RE DOING IT. YOU'RE. AND IF THE IF YOU DON'T HAVE CLEAR EXPECTATIONS, YOU'RE GUESSING WHAT THE IMPORTANT STUFF IS. AND SOMETIMES YOU GUESS WRONG. NUMBER TWO ANYONE GUESS WHAT NUMBER TWO IS? THE NUMBER TWO REASON PEOPLE FAIL. THE REASON FOR REWARD STRUCTURE, RESOURCES, REWARDS. NUMBER THREE FULLY IT'S 80 TO 90%. ENVIRONMENTAL IS WHY PEOPLE FAIL. AND ONLY 10 TO 20% OF IT IS ON THEM. AND WHEN IT REALLY BLEW MY MIND, IS WHEN I ASKED MYSELF, HOW MUCH CONTROL DO I HAVE OVER THE INDIVIDUAL? HOW MUCH CONTROL DO I HAVE OVER ANOTHER HUMAN BEING? VERY LITTLE, VERY LITTLE. ZERO. I MEAN, IF YOU WANT TO CONTROL OTHER PEOPLE, THEN WE HAVE A DIFFERENT CONVERSATION THAT WE NEED TO HAVE NOW. HOW MUCH CONTROL DO YOU HAVE OVER THE ENVIRONMENT? 100%, UP TO 100%, DEPENDING ON YOUR ROLE. SO I WAS SPENDING MY TIME ON SOMETHING THAT HAD LITTLE IMPACT OVER WHICH I HAD NO CONTROL. RATHER THAN FOCUSING ON FIXING THE FLAWS IN THE SYSTEM. SO IT'S A LITTLE BONUS SATURDAY. THAT AND THIS IN LARGE PART WE DID YESTERDAY WITH VISION. WE'RE SENDING A CLEAR EXPECTATION. WE'RE GOING TO CLARIFY THAT EXPECTATION EVEN MORE TODAY WHEN WE DO THE GOALS, WHEN WE WRITE THIS STUFF DOWN AND WE SAY WE'RE GOING TO HOLD EACH OTHER ACCOUNTABLE FOR BEHAVING IN A CERTAIN WAY, WE'RE SETTING A CLEAR EXPECTATION. IT HAS TO BE CONSEQUENCES AND FEEDBACK AROUND THAT. OTHERWISE, PEOPLE CAN KEEP PUSHING THE ENVELOPE. TRY TO FIGURE OUT WHAT 11 IS, OKAY, SO THIS COULD GO REALLY QUICK. IT'S ALL UP TO YOU. WHY DOES LEADERSHIP MATTER? I USED TO HAVE A HAT THAT MY TEAM GAVE ME WHEN I WAS COACHING SOCCER FOR THE KIDS. THAT SAID, I'M THEIR LEADER. WHICH WAY DID THEY GO? EXCELLENT DIRECTION. ALRIGHT, SO WHY WHY, WHY IS IT IMPORTANT TO SET DIRECTION? WELL, YOU DON'T WANT THEM RUNNING ALL OVER THE FIELD AND NOT KNOWING WHERE THEY'RE GOING. YEAH. YES. BECAUSE YOU WANT MORE, RIGHT? YOU WANTED BETTER RESULTS. IF YOU DON'T CARE THAT THE RUN ALL OVER THE FIELD, YOU DON'T REALLY NEED A LEADERS RIGHT THERE. AND IT'S LIKE MY, MY DAUGHTER WHEN SHE FIRST STARTED PLAYING SOCCER, SHE'S LIKE DOING CARTWHEELS. AND THERE WERE NO CONSEQUENCES. SO EVENTUALLY SHE HAD BOTH TEAMS, ALL OF THEM DOING CARTWHEELS. RIGHT. AND TO SIT HER ON THE FIELD, THEY HAD A BALL AND THEN SHE GOT SUBBED OUT AND SHE STARTED PLAYING WITH THE COACH'S SON OVER OFF THE SIDE. AND THE COACH SAYS, MADDIE, GO BACK IN. SHE GOES, NO, I'M GOOD. I'M LIKE, I DIDN'T EVEN KNOW WHAT TO DO. I WAS THE KID THAT ALWAYS PUT ME BACK IN. I CAN'T STAND STANDING ON THE SIDELINE ANYWAY. SO WHAT KINDS OF THINGS ARE ON THIS SIDE OF THE EQUATION? WHAT KINDS OF THINGS ARE THE RESULTS EQUATION? IS THAT VISION OR NO? WELL UP HERE IT IS RIGHT. CURRENT RESULTS. IT'S ANYTHING YOU ARE DOING MEASURE RIGHT. SO YOU HAVE THESE ACTIONS YOU'RE DOING AT THE END OF THE PROCESS. YOU'RE PRODUCING SOMETHING AND YOU NEED TO MEASURE THAT. AND AND THOSE ARE RESULTS. AND WHAT DELIVERS THOSE RESULTS. WHAT IS WHAT'S OVER HERE. OKAY. RESOURCES. RESOURCES. SO PEOPLE PROCESSES TECHNOLOGY. AND THINK OF IT THAT WAY. SO YOUR PEOPLE WORKING THROUGH PROCESSES USING TECHNOLOGY DELIVER THESE RESULTS. OKAY. ON THIS IS DIVISION. DIVISION RIGHT. WHAT RESULTS DO YOU WANT TO GET IN THE FUTURE. AND YOU SAID YOU WANTED MORE. SO YOU CAN'T KEEP THIS SIDE OF THE EQUATION THE SAME. I DETERMINED THIS FIRST AND THAT TELLS ME WHAT I NEED TO DO OVER HERE. IT'S LIKE FOR ME, I WAS SINGLE. I DIDN'T GET MARRIED TILL I WAS 45, SO I DIDN'T REALLY HAVE RETIREMENT PLAN OR LIFE INSURANCE. I FIGURED IF I DIE KNOWING EVERYBODY, I WENT. BUT I GOT MARRIED AND HAD A KID AND IT'S LIKE, OH CRAP, I HAVE TO CATCH UP NOW. IF YOU'RE GOING TO HAVE A RETIREMENT PLAN AND YOU START YOUR 20S, YOUR PERFORMANCE [00:20:04] DOESN'T HAVE TO BE THAT GREAT. YOU PUT IN, YOU KNOW, WHATEVER PERCENT OF YOUR SALARY OVER TIME IS GOING TO ACCUMULATE. WHEN YOU'RE IN YOUR 40S AND YOU WANT $1 MILLION TO RETIRE ON, YOU'RE GOING TO HAVE A WHOLE LOT OF MORE DRASTIC ACTIONS YOU'RE GOING TO HAVE TO TAKE. SO WHATEVER THIS LOOKS LIKE IS GOING TO DETERMINE WHAT THE CHANGES OVER HERE NEED TO BE. SO FIRST THING WE DID IS WE SET DIRECTION. WE STARTED THAT PROCESS WITH THE VISION. THE SECOND ROLE OF LEADERSHIP IS EXECUTE STRATEGIES. THEN WE NEED TO ENGAGE AND INSPIRE PEOPLE. AND WE WANT TO HAVE A DIRECTION OR VISION THAT'S ENGAGING AND INSPIRING, SO THAT PEOPLE WANT TO BE A PART OF. SO WE COVERED ALL THAT YESTERDAY. SO WHAT WORK HAVE WE COMPLETED SO FAR? WELL, WE DID THE RISK ASSESSMENT. WE TALKED ABOUT THAT. WE DID FIVE DYSFUNCTIONS OF A TEAM. WE FOUND OUT ABSENT RESOURCES ARE LOWEST WHICH ISN'T A SURPRISE. YOU'RE A RELATIVELY NEW TEAM. YOU'RE STILL ON THE FORMING AND STORMING PHASE. WE STARTED TALKING ABOUT A LITTLE BIT ABOUT NORMING. SO WE'RE MOVING UP THE LADDER A LITTLE BIT. YOU CREATED A ROLE OF COUNCIL STATEMENT FOR YOU OR FOR YOURSELVES. AND THEN YESTERDAY WE FINISHED THE RULES OF ENGAGEMENT FOR HOW YOU'RE GOING TO TREAT EACH OTHER. SO THIS ONE YOU HAVEN'T SEEN THIS IS A DRAFT. SO I'M PRESENTING THIS FOR YOUR FEEDBACK AND AN UP AND DOWN VOTE. SO RULES OF ENGAGEMENT FOR YOURSELVES. THE CITY COUNCIL IS A COLLABORATIVE AND SUPPORTIVE BODY FOCUSED ON REPRESENTING THE VOICE OF OUR COLLECTIVE COMMUNITY AND EXECUTION OF OUR ROLE. WE WILL HOLD EACH OTHER ACCOUNTABLE FOR ENCOURAGING OPEN AND RESPECTFUL DIALOG, RESPECTING ALL VOICES, REFRAINING FROM ANTAGONISTIC INTERACTIONS, PROMOTING HEALTHY CONFLICT AND DISCUSSION, BEING PRESENT AND PREPARED AND RESPECTING EACH COUNCIL MEMBER'S OPINION AND VOTE. THAT'S WHAT I HEARD YOU GUYS SAY. SO TAKE A MINUTE. DIGEST IT. ANY COMMENTS? I THINK WE COULD USE SOME GUIDANCE ON HOW THAT ACTUALLY LOOKS BECAUSE IT'S IN THEORY IT'S GREAT. BUT WHEN YOU'RE UP THERE AND YOU'RE FEELING A CERTAIN CERTAIN WAY, I THINK IT'S EASY TO FORGET HOW TO GO TO THESE. AND I DON'T KNOW HOW WE CAN, LIKE, MAYBE WE CAN JUST KEEP A A REMINDER EVERYWHERE ON EVERYONE'S AREA OR I DON'T KNOW, I DON'T KNOW HOW TO DO THAT, BUT I HANG THEM UP THERE. WHAT. LAMINATE THEM. AND THAT'S WHAT I'M SAYING. YEAH. HAVING A LITTLE LAMINATION THING AT EACH OF OUR, YOU KNOW, AREAS WHERE WE SIT. JUST LIKE, AS A REMINDER. YES. YOU KNOW, A CHECK IN THAT COULD BE OUR GROUNDING. YES, YES. YEAH. SO FIRST QUESTION WE AGREE WITH THAT. YEAH. THUMBS UP. THOSE ARE GOOD. YEAH. THIS IS GOOD. YEAH. ALL RIGHT. SO IN EXECUTION OF THIS WHAT I'VE SEEN IS SOME COUNCILS HAVE YOU PROBABLY HAVE PERMANENT NAME BADGES ON THE OUTSIDE. BUT THEN ON THE BACK OF THAT YOU KNOW, THEY HAD SOME OF THEM HAD NAME TENTS. AND ON THE BACK OF THE TENT THEY ALWAYS PRINTED THE RULES OF ENGAGEMENT. BUT HAVING IT UP THERE PRESENT. ABSOLUTELY. THAT'S AN EXCELLENT IDEA. BUT IT NEEDS TO BE TOP OF MIND. THERE'S CERTAIN THINGS. THERE'S THIS CONCEPT OF OVERCOMMUNICATION. CERTAIN THINGS NEED TO BE OVERCOMMUNICATING. WE TEND TO THINK WE TELL PEOPLE SOMETHING AND THEY GOT IT. THEY DON'T GOT IT, GOT IT REPEATED OVER AND OVER EVERY MEETING. YOU SHOULD BE TALKING ABOUT DIVISION. YEAH I AGREE CORE VALUES. I DO A LOT OF WORK WITH EMPLOYEE ENGAGEMENT, CORE VALUES, CULTURE, ORGANIZATIONAL CULTURE. YEAH. AND THE QUESTION I LOVE TO ASK, I ASKED TWO QUESTIONS WHEN I START WORKING WITH AN ORGANIZATION. NUMBER ONE, DO YOU HAVE CORE VALUES. AND MOST ALL OF THEM SAY YES. AND WHAT'S MY SECOND QUESTION? WHAT ARE THEY? AND THEY'RE LIKE, HOLD ON, LET ME LOOK. YEAH. I'M LIKE, THAT TELLS ME ALL I NEED TO KNOW. THEY'RE NOT REAL. YEAH. THEY'RE JUST WORDS ON A PAGE AT THIS POINT. SO YEAH, YOU NEED TO MAKE THIS STUFF REAL AND INGRAINED. AND, YOU KNOW, TO THE MAYOR'S POINT YESTERDAY, A LOT OF THEM BOIL DOWN TO JUST RESPECT AND CIVILITY. WHICH JUST IF YOU JUST DO THOSE TWO THINGS, I THINK YOU'LL DO MOST OF THAT. OKAY. WE'RE GOING TO WE'RE GOING TO AS WE GET THROUGH THE YEAR AND WE GO THROUGH OUR BUDGET, THERE'S GOING TO BE A LOT OF THINGS THAT WE ARE PASSIONATE ABOUT, AND THERE'S GOING TO BE SOME THINGS THAT SOME OF US ARE GOING TO AGREE AND DISAGREE ON. AND IT COULD JUST BE A REMINDER WHILE WE'RE ON THE DAIS, TO ALL OF US, WHETHER IT'S THE MAYOR OR OURSELVES, TO TO CONTINUE TO SAY, YOU KNOW, LET'S LET'S KEEP, YOU KNOW, WHEN WE START HAVING OUR VOICES RAISED A LITTLE BIT OR WE START KIND OF NITPICKING OR WHATEVER, WE JUST GO BACK TO THAT TERM. GUYS, LET'S JUST CONTINUE TO FOLLOW THE RULES OF ENGAGEMENT. OKAY. BACK TO THE PREVIOUS SLIDE. THE [00:25:03] CONSEQUENCES, THE ACCOUNTABILITY. AND YOU GUYS ARE THE ONES WHO ARE GOING TO HAVE TO HOLD EACH OTHER ACCOUNTABLE BECAUSE NOBODY ELSE CAN REALLY DO THAT WELL. AND I DON'T REALLY WANT TO JUST SAY RULES OF ENGAGEMENT. I THINK IF WE'RE DOING SOMETHING, I THINK WE'D BE VERY SPECIFIC ABOUT IT, BECAUSE I DON'T WANT TO NORMALIZE RULES OF ENGAGEMENT TERMINOLOGY. SO PEOPLE THEN BECOME DISHEARTENED TO IT. RIGHT. AND SO AND ALSO WHEN IT'S UP ON THE DAIS AND IT'S FOR US TO SEE NOT JUST IN BLACK AND WHITE WITH POWERPOINTS, BUT LIKE SOMETHING POSITIVE THAT GOES ALONG, MAYBE A SMILEY FACE OR SOMETHING VERY CLICHE, BUT. SO WE'RE NOT JUST LOOKING AT THE SAME BLASÉ WORDS AND, AND KIND OF BECOMING NUMB TO IT. I WANT IT TO BE WHAT? WHAT WHO WE ARE ABSOLUTELY A LIVING, BREATHING DOCUMENT EXISTENCE. I JOKINGLY JUST SAID WE NEED TO HAVE YELLOW LITTLE FLAGS. YEAH. MAYBE YOU MAYBE YOU GUYS COULD LIKE, PUT THAT ON THE, THE LITTLE PAPER. LIKE A LITTLE YELLOW FLAG. YEAH. OR A LITTLE FLAG THAT THEY. IN THE EXECUTION. THERE'S A LOT THERE'S A LOT OF THINGS WE CAN DO. BUT YOU'RE ON THE RIGHT TRACK. YOU NEED TO. IT NEEDS TO SURVIVE TODAY. YES. RIGHT. BECAUSE IF WE SHOW UP A YEAR FROM NOW AND THEN. OH, WHERE WERE THOSE RULES OF ENGAGEMENT? I HAVE THEM IN MY FILES SOMEWHERE. YEAH. THEN IT IT DOESN'T REALLY MEAN ANYTHING. SAME THING IS TRUE FOR THE VISION. THIS IS YOUR VISION YOU CREATED YESTERDAY. KYLE IS A HEALTHY, SAFE, EQUITABLE AND INCLUSIVE AND UNIFIED CITY. OUR EASY ACCESS TO A VARIETY OF UNIQUE AND DIVERSE BUSINESSES, JOB OPPORTUNITIES, GREEN SPACES, AND THRIVING NEIGHBORHOOD COMMUNITIES MAKES US A PLACE WHERE PEOPLE AND BUSINESSES ARE PROUD TO CALL HOME. IT'S A TOTALLY DIFFERENT. I'M SO PROUD OF US FOR DOING THAT. THAT WAS REALLY AWESOME. DID ANYBODY DOUBT THAT YOU GUYS HAD A COMMON VISION IN YOU? YEAH, NO, I DIDN'T, I DIDN'T I FELT LIKE WE I THINK IT HAPPENS QUITE FREQUENTLY. THERE'S A LOT OF PEOPLE THAT A LOT OF TIMES WE'RE LIKE, THERE'S JUST NO WAY. IT'S LIKE WHEN I RUN A, I RAN A BOND ADVISORY COMMITTEE FOR A CITY, AND I HAD 54 PEOPLE IN THE ROOM, AND THEY HAD TO COME TO CONSENSUS ON LIKE FIVE ITEMS. AND AND THE LAST MEETING, I'M LIKE, THERE IS NO WAY IN HELL THAT WE'RE GETTING THERE. AND THEY DID. I'M SORRY LAURA, I ALSO LIKE LAST YEAR'S. AND I THINK IT INCORPORATES SOME THINGS WE DON'T HAVE IN THIS YEAR'S VISION, SO I'M NOT SURE WE ALL SHARE REALLY EXACTLY THE SAME VISION. AS A MATTER OF FACT, I'M PRETTY SURE WE DON'T. YEAH, THERE'S PROBABLY A FEW THINGS THAT THAT WOULD BE DIFFERENT, BUT IT'S NICE THAT YOU AGREED THAT THIS STUFF EVERYBODY CAN PULL FOR THIS, THAT GOES WITH THE CHANGE IN COUNCIL, BECAUSE THE PAST SEVERAL YEARS IT WAS ALL, YOU KNOW, A DRIVE FOR US BEING VERY PROGRESSIVE, US BEING VERY DESTINATION, ALL US BEING VERY STATE OF THE ART, US BEING VERY MODERN AND CUTTING EDGE AND INNOVATIVE AND ALL THOSE THINGS. AND I THINK NOW WE HAVE NEW LEADERSHIP. IT'S TAKEN A DIFFERENT STEP AND AND IT'S CHANGED. AND IT'S NOT SO MUCH A NEGATIVE THING, BUT IT'S JUST THAT EVERYBODY HAS HAD A DIFFERENT VISION OF WHERE OUR CITY IS AT RIGHT NOW. WE HAVE TO LOOK AT THAT. SO I DON'T THINK EVERYBODY HAS THAT SAME VISION. WELL, NOT EVERYBODY DOES, BUT THAT'S THEIR OPINION. NOT EVERYBODY DID LAST YEAR EITHER. LAST YEAR. I DISAGREE WITH THE IDEA THAT JUST BECAUSE WE DON'T HAVE LANGUAGE IN HERE, THAT'S NOT LIKE WE WANT STATE OF THE ART THING OR WE ARE INNOVATORS IN THIS DOESN'T MEAN THAT THOSE THINGS AREN'T APPLIED TO IT. YEAH, IT COULD BE A PART OF IT, BUT IT'S NOT THE GOAL. METHODOLOGY OF HOW YOU DO THOSE THINGS CAN BE INNOVATIVE, CAN BE, YES, STATE OF THE ART, LIKE THE PRODUCTS THEMSELVES. SO I DON'T THINK IT'S THAT THERE IS LIKE SUCH A SIGNIFICANT CHANGE NECESSARILY. SO YEAH. BUT I MEAN, I THINK I JUST FEEL PROTECTIVE OF THIS BECAUSE I'M LIKE, I, I JUST, I, I LIKE I LIKE IT A LOT. YEAH. AND I JUST THINK THE, THE HOW IS WHERE WE NEED TO DECIDE, DO WE WANT TO BE INNOVATIVE, DO WE WANT TO BE CUSTOMER CENTERED. IT'S LIKE OUR KIND OF OUR VALUE PROPOSITION PROPOSITIONS, YOU KNOW, AND AS WE FURTHER DEFINE THIS AND WE GET CREATE THE HIGH LEVEL BALANCED SCORECARD GOALS ON THIS IS WHEN WE BECOME MORE CLEAR ABOUT THE HOW AND WHICH INITIATIVES ARE GOING TO HELP YOU MEET THAT AND WHICH ONES MAY BE NOT SO MUCH. SO EXCELLENT. THAT'S WHAT WE'VE DONE SO FAR. WE HAVE TWO MORE RULES OF ENGAGEMENT TO DO. THE NEXT ONE IS HOW ARE YOU GOING TO HOLD EACH OTHER ACCOUNTABLE FOR INTERACTING WITH STAFF IN THE SURVEY. SO THIS ONE WAS A LITTLE BIT OF A HIGHER RANKING IN THE SURVEY. THE AVERAGE WAS TEN. THE LOWEST SCORE ON HOW YOU FEEL YOU WERE INTERACTING WITH STAFF WAS FIVE. THE HIGHEST WAS TEN MEDIAN SIX, AVERAGE SEVEN. STANDARD DEVIATION 1.85. LOWER STANDARD DEVIATION AS WELL. SO THERE WAS MORE AROUND THAT SIX 7TH MARCH. SO SEVEN IS A LOT HIGHER THAN PREVIOUS ONE WE LOOKED AT. BUT AS I MENTIONED IT'S NOT GREAT. SO THE GOOD NEWS IS THERE'S [00:30:06] ROOM FOR IMPROVEMENT. AND WE'RE GOING TO TALK ABOUT THAT. I HAVE THIS PRINTED. IF I HADN'T HAD IT I'LL LOOK OVER HERE AND I'LL GET IT OUT TO YOU GUYS. BUT SOME IDEAS ON HOW COUNCIL STAFF COULD BE COULD MAKE THE CITY MORE EFFECTIVE AND EFFICIENT. WE'RE GOING TO DO THE ONE, TWO, FOUR TECHNIQUE. I'M GOING TO LEAVE THIS UP HERE. SO THE FIRST STEP IS YOU TAKE GIVE YOU SEVEN AND A HALF, EIGHT MINUTES TO DEVELOP YOUR RULES FOR HOW YOU ARE GOING TO INTERACT WITH STAFF. IS IT CLEAR WHAT I WANT YOU TO DO? I DON'T HAVE THAT ONE I DO. ANYBODY HAVE ANY QUESTIONS? YEAH. THIS IS IT. RIGHT. ALL RIGHT. HE SAYS COUNCIL AND STAFF. OH SO WE DON'T HAVE. THAT'S WHAT I SAID. I THINK WE SHOULD SAY SOMETHING NICE ABOUT EVERYBODY. I THINK THIS IS A TOUGH I THINK THIS IS THE TIME YESTERDAY. IT'S ON THE BACK OF WHAT, IF ANYTHING, WOULD YOU CHANGE ABOUT COUNCIL INTERACTIONS AND HOW COUNCIL WORKS TOGETHER ON THE BACK? THERE'S ONE MORE. YEAH. YOU KNOW WHAT I MEAN. DOES EVERYBODY HAVE THAT THIS OR WE DON'T HAVE THAT ONE. WE JUST HAVE THE COUNCIL ONE COUNCIL CONTINUE TO BECOME MORE EFFICIENT. AND THAT WAS THAT WAS ON THE BACK OKAY. THAT'S HOW THE COUNCIL TURN IT OVER. YEAH. BUT IT STILL DOESN'T SAY COUNCIL AND STAFF. YEAH THIS ONE. BUT THAT'S WHAT IT IS. THOSE ARE COUNCIL OKAY. LOOK YOU LITTLE DATA DRIVEN PERSON. NO I'M NOT THE DATA DRIVEN. I'M THE LET'S GET THIS DONE. YEAH YOU ARE THAT TOO. AND RESEARCH. SO THIS IS WHAT HAPPENS WHEN A D DOES THESE THINGS. SOMETIMES THEY LEAVE A WORD OUT. SO I DON'T HAVE A PROOFREADER. BUT YOU HAVE GREAT PAPER. YES. SO EASY TO WRITE ON. KNOWN FOR THAT IT IS. TOO FANCY FOR US. YES I KNOW RIGHT. SO IF YOU NEED IT, THERE'S SOME RESPONSES UP HERE. JUST TAKE A MINUTE. WHAT DO YOU, WHAT SHOULD BE THE RULES FOR HOW YOU GUYS INTERACT WITH STAFF. AND THEN I'LL PUT YOU IN SMALL GROUPS. YOU KNOW THE. OH NOW YOU'RE NOT SURE IF YOU HAVE THE RIGHT PAPER? I DON'T THINK I DO. I DON'T TURN IT OVER. IT'S THIS ONE. YEAH. SO THIS WAS LAST YEAR'S AND THIS IS WHAT WE ANSWERED, I GUESS DIFFERENCES IN I'M LOOKING AT THESE ONE LIKE WHICH ONE WAS MINE. YEAH. WHICH ONE DID I SAY. LOOK AT THIS. AND I FEEL LIKE WHAT WE'RE TALKING ABOUT IS MORE HIGH LEVEL THAN THAT. CORRECT. IT COULD BE. I MEAN, SOMETIMES THEY PUT STUFF LIKE THIS, DON'T REACH OUT TO STAFF MEMBERS DIRECTLY, DON'T DIRECT STAFF MEMBERS. EVERYTHING. YOU GOT TO GO THROUGH SOME SOME. WHY DO WE HAVE THIS? EVERYTHING HAS TO GO THROUGH THE CITY MANAGER. OR MAYBE YOU WANT THE CITY MANAGER COPIED ON. THAT COULD BE. NO, NO, NO. LIKE, I WOULD LIKE TO HAVE SEEN WHAT WE CURRENTLY HAVE IN THE RULES OF COUNCIL VERSUS WHAT WE'D LIKE TO SEE. THAT WOULD BE AN EXCELLENT. THE CHARTER STATES THAT WE CAN ONLY COMMUNICATE WITH THE PEOPLE THAT WE MEET. RIGHT? RIGHT. AND THE RULES STATE THAT YOU CAN EMAIL ALL OF THEM, BUT YOU HAVE TO BE YOU HAVE TO CC THE REST OF THEM. THAT'S WHAT I'M SAYING. GOING THROUGH IT, THERE WAS LIKE DISCREPANCIES. YES. YEAH, I PULLED IT UP AND READ IT AND I DIDN'T BECAUSE MY CONCERN WAS THE RESPONSE I WAS GOING TO GET FROM YOU GUYS IS WE ALREADY HAVE THIS STUFF. WELL, I WOULD LIKE TO SEE WHAT WE HAVE, NOT JUST PREVIOUS, BUT LIKE WHAT WE HAVE VERSUS WHAT WE WANT TO SEE. DOES THAT MAKE SENSE? IT DOES, BECAUSE THAT WILL HELP US WHEN WE BECAUSE WE'RE GOING TO TALK ABOUT THE RULES OF COUNCIL ON AN AGENDA. AND IT WOULD BE NICE JUST TO HAVE KIND OF TOUCH BASE ON THAT. SO WE COULD ALL HAVE A FREE CONVERSATION ABOUT HOW WE WANT TO SEE THAT. YEAH, THERE'S THERE'S A DIFFERENT SCHOOLS OF THOUGHT. ONE SCHOOL OF THOUGHT IS THAT YOU LOOK AT WHAT WAS IN THE PAST, AND THEN YOU DECIDE WHAT YOU WANT TO CHANGE. THAT LEADS YOU TO SMALL INCREMENTAL CHANGES. OKAY. THE OTHER SCHOOL OF THOUGHT IS YOU PUT WHAT YOU WANT IT TO BE AND THEN WORK TOWARDS THAT WITHOUT THAT BEING FOLLOWED. WELL GUESS WHAT? ALSO, WE HAVE TO MAKE SURE IT'S WITHIN OUR PURVIEW. LIKE WHAT THE CHARTER SAYS. YEAH OKAY. SO WHAT IS THIS OTHER CATEGORY. DID SOMEONE ANSWER THESE I GET OKAY. THAT WAS JUST THE QUESTION. DO YOU HAVE ANY OTHER YOU YOU LITTLE THE TWO PEOPLE PLAYING PERSON THAT COMMENTED ONE SAID GOOD LUCK. THE OTHER SAID I'M AFRAID WE'RE GOING TO GET STAGNANT. WHAT WE'RE SAYING, I MEAN COMMUNICATING WITH STAFF AND KNOW JUST HOW DO WE WANT IT? HOW DO WE WANT TO BE MORE EFFECTIVE AND EFFICIENT WITH STAFF? IS WHAT THE AND YOU DON'T. I ALWAYS HESITATE TO EVEN HAND THIS STUFF OUT BECAUSE PEOPLE THEN FEEL LIMITED TO THAT. I'M GOING TO PICK ONE, THREE AND FIVE, WHATEVER YOU WANT IT TO BE. YOU GUYS, WHAT DO WE WANT IT TO BE? YEAH, YEAH. AND I THINK MAYBE SOME OF IT IS LIKE NOT EVEN NECESSARILY RULES LIKE FOR EXAMPLE LIKE BUILD MUTUAL RESPECT TRUST AND BRUTAL HONESTY. LIKE THAT'S NOT NECESSARILY THAT'S NOT A RULE. YEAH. YEAH. BUT THAT'S. YES I DO LIKE THAT TOO. YEAH. YES. AND SOME ACTUALLY SOME COUNCILS JUST SAID, YOU KNOW, WHAT WE [00:35:08] DID FOR OURSELVES WORKS. YEAH I THINK THEY'RE GIVING US OUR TIME. THEY'RE LIKE FEEL FREE TO TALK. IT'S KIND OF NICE NOW THEY'RE GOING TO FILL THIS OUT THEMSELVES. WE GOT TO DEFINE WHAT WE'RE SUPPOSED TO BE DOING IS, YOU KNOW, THIS IS THIS IS NOT EVEN THIS ISN'T ANYTHING TO DO WITH STUFF. WASTEFUL SPENDING. OKAY. WELL, IF IT'S IF IT'S A NEED THAT WE NEED, MAKE SURE EVERY BUDGET MEETING I CHALLENGE, LIKE IF YOU SEE SOMETHING THAT WE SHOULD, WE SAY, YEAH, YOU GOT THE CRUD TODAY. SOMETIMES THAT'S GOING TO BE HARD THOUGH BECAUSE I'M LIKE, WE ALL HARD STAFF IS SOLO BY YOURSELF ALONE BROUGHT UP ANYWAY. SO SOME THINGS ARE NOT GOING TO BE SUSTAINABLE. CAN YOU BRING ME NO FEEDBACK? AS I SAY, I GIVE INSTRUCTIONS AND COUNCILS JUST DO WHATEVER. YEAH. WHERE EXACTLY DOES THE PROBLEM LIE? RIGHT. LIKE, YEAH. WELL I THINK THE LAST MEETINGS YOU DO WERE LIKE INTERTWINED WITH THE CITY COUNCIL MEETINGS. SO IT MADE IT HARD FOR PEOPLE TO FOLLOW ALONG OR TO PAY ATTENTION OR STAY AWAKE. SO WE HAVE TO STAND ALONE. NOW THIS IS OUR OPPORTUNITY TO COME OUT AND TALK. AND IF YOU DON'T, WE'RE GOING TO MAKE THESE DECISIONS WITHOUT YOU FOR. WHISPERING. SORRY, WE'RE ON THE RECORD. HELLO. BUT IT'S TRUE. I'LL SAY THAT OUT LOUD. I LIKE THIS ONE. THIS ONE. HAS. HOW DO I SAY LIKE HOW WOULD WE PHRASE IT? LIKE ONLY ONE INFORMATION WOULD BE QUESTIONED ABOUT EVERYTHING THAT WE'RE ASKING. JUST UNDERSTAND THAT WE'RE DOING OUR JOB. PROVIDE REQUESTED INFORMATION. AND YEAH, YEAH, TRUST THAT IT'S FOR A REASON. OKAY. OKAY. I'LL BE RIGHT BACK. THERE WAS A BOSS HERE YESTERDAY I SAW YESTERDAY. [00:41:29] THAT'S NOT ME. ALL RIGHT. IF YOU'RE STILL WORKING THROUGH IT, THAT'S FINE. YOU'LL BE ABLE TO WORK THROUGH IT WITH OTHER PEOPLE. WE'RE GOING TO NUMBER OFF 1 TO 3. WE'LL START WITH YOU. ONE, 23123. OH, WAIT. TO BE YOU CAN BE A ONE OKAY. ALL RIGHT. SO ME AND YOU TWO GET TOGETHER TWO THREES GET TOGETHER. COME TO CONSENSUS ON WHO'S THE ONE. AND YEAH YEAH. THAT'S IT. IT'S ME. WHERE DO YOU WANT TO GO? MARK? HOW ARE YOU? OKAY, YOU SIT HERE. YOU CAN SIT HERE. YOU'RE ONE ONE. THANKS. LITERALLY NUMBER ONE. AND COURTNEY'S THE ONE. COURTNEY, DO YOU WANT TO COME DOWN HERE? CAN WE JUST. OKAY, WHATEVER. IT'S UP TO YOU. YES. YEAH. IT'S NOT MY SHADE, I KNOW. RIGHT? I DON'T KNOW, THOUGH. IT ALMOST MATCHES YOUR SHIRT. 1145 TODAY. MY, MY WREXHAM GUYS ARE GOING TO GO GET THEIR KICKED BY CHELSEA. OH, YEAH. YEAH. SO THEY'VE ADVANCED FURTHER THE FA CUP THAN ANYBODY EVER EXPECTED THEM TO. AND SO NOW THEY'RE PLAYING AGAINST GUYS THAT ARE LIKE WAY OUT OF THEIR LEAGUE. SO BUT WELL AT LEAST THEY MADE IT THAT FAR RIGHT. YEAH. YEAH YEAH. AND IF YOU LIKE FOLLOWED ANYTHING ABOUT LIKE SO RYAN REYNOLDS AND YOU KNOW LIKE THE DUDE FROM ALWAYS SUNNY IN PHILADELPHIA, MCINERNEY OR WHATEVER HIS LAST NAME IS, THEY WENT IN TOGETHER AND BOUGHT THIS LIKE FIFTH RATE TEAM BASICALLY. AND YEAH, THEY HELPED FUND IT BY DOING A, LIKE A DOCUMENTARY SHOW THAT HULU. SOMETHING ABOUT THAT. YEAH. SO I WATCHED THE FIRST COUPLE SEASONS, WHICH WAS A WHILE BACK, YOU KNOW. YEAH. YOU START FOLLOWING AND YOU START GETTING LIKE, YOU KNOW, ESPECIALLY A BEHIND THE SCENES LOOK AT AN ORGANIZATION YOU LIKE CAN'T HELP BUT LIKE THEM. AND SO I KIND OF FOLLOWED A LITTLE BIT THEIR PROGRESS. AND THEY LIKE THEY'VE GONE UP LEVELS DRAMATICALLY. SO. AND NOW THEY'RE LIKE THEY'RE COMPETING WITH THE BIG BOYS. SO IT'S PRETTY IMPRESSIVE. YEAH. AND CHELSEA IS VIENNA'S TEAM. SO WE'RE ALL WE'RE AGAINST EACH OTHER TODAY. THAT'S FUNNY. WE PLAN ON TALKING LATER AFTER THIS. YEAH. SO I REALLY DIDN'T HAVE A WHOLE LOT. IN FACT, I ACCESS I, I HAVE A PHENOMENAL RELATIONSHIP WITH STAFF. SO DO I, EVERYTHING THAT I'VE ASKED THEM, THEY'VE DELIVERED. AND WHAT ARE THE BETTER AND FASTER THAN EVER ANTICIPATED. AND SO YOU KNOW I'VE, I'VE REALLY TRIED TO ENCOURAGE ESPECIALLY, YOU KNOW, THE NEW PEOPLE LIKE YEAH I'VE HAD GIVE THEM A TASK LIKE, YOU KNOW I FEEL LIKE THERE'S ALSO A LOT OF ANIMOSITY FROM SOME PEOPLE THAT IS 100% UNJUSTIFIED. RIGHT? THERE'S A LOT OF SO TRYING TO HELP WORK THROUGH THAT. BUT I'M RUNNING UP AGAINST A WALL RIGHT NOW. BUT I'M TRYING. I MEAN, 20, 21, 22 AND THEY'RE COMING TO FRUITION. AND JUST GETTING UPDATES ON THOSE. I'LL HAVE RESIDENTS CALL ME OR SOMETHING. YOU DON'T LIKE THEM BECAUSE THEY WERE DOING THEIR JOB IS NOT A REASON TO NOT LIKE THEM. RIGHT? LIKE, YEAH, WELL, THEY WEREN'T AND IN REALITY THEY'RE JUST YEAH, THEY'RE DOING THE JOB THAT COUNCIL TOLD THEM TO [00:45:03] DO. RIGHT. SO GETTING AN UPDATE ON. YEAH. SO WHAT I WROTE DOWN WAS JUST COMMUNICATION WITH STAFF SHOULD BE FOCUSED AROUND A POSITION OF MUTUAL RESPECT AND GOOD FAITH. AND YEAH, I TELL YOU, THEY PEOPLE WERE ANTICIPATING SPECIFICALLY BY PROBABLY MID-SUMMER, I WAS LIKE, I HAVE TO START THINKING BIGGER BECAUSE THEY'RE ACCOMPLISHING SOMETHING. YEAH. AND THAT'S THAT'S A TESTAMENT. THEY'D LIKE TO BE ABLE TO CONTINUE USING THE PROGRAM AS AN EXAMPLE. WHAT'S HAPPENING WHEN YOU GO TO TML? YEAH, TALK TO OTHER CITIES AND SEE IF IF ONE THEY HAVE ONE AND TWO IF THEY DO HOW LONG IT TOOK THEM TO PUT TOGETHER BECAUSE OURS IS BETTER THAN AUSTIN'S. AND IT TOOK THEM THREE AND A HALF YEARS TO PUT TOGETHER BASICALLY WHAT THEY'VE GOT ON PAPER TOGETHER IN LIKE NINE MONTHS. A SINGLE ONE OF THOSE, I COULD COME IN. I DON'T KNOW IF YOU'VE USED IT, I HAVE NO, I HAVEN'T, I, I'VE USED IT JUST OUT OF PRINCIPLE TO SEE IT WORK. RIGHT. AND I LIKE SPOT CHECKED IT HERE AND THERE AND LIKE THERE WAS ONE TIME I WAS THINKING MAYBE WE HAD A FAILURE BECAUSE IT HAD TO DO WITH CODE ENFORCEMENT. BUT THEN LIKE FOUR DAYS LATER, I GOT MY RESPONSE BACK. I WAS LIKE, OKAY, I'LL HAVE TO PLAY WITH IT. I'VE GONE AND JUST LIKE, OH, THAT STOP SIGNS TURN AROUND THE WRONG WAY, SEND AN EMAIL. I DON'T EVEN THINK ABOUT THE THREE WERE ONE, JUST BECAUSE I CAN PULL UP MY PHONE AND SEND AN EMAIL, BUT I SHOULD TRY IT OUT. WELL, I TRY TO DO THINGS FROM THE PERSPECTIVE OF RESIDENTS, RIGHT? YOU KNOW, BECAUSE THEY DON'T HAVE THE SAME ACCESS WE DO. EXACTLY. AND SO IF IF IT WORKS FOR THEM, THEN, OKAY, GOOD. IT'S DOING WHAT IT'S SUPPOSED TO DO, BUT IT'S NOT WORKING FOR THEM. OKAY. WE NEED TO FIGURE OUT WHY. AND WE NEED TO ADDRESS IT. AND WE NEED TO TWEAK THIS PROGRAM SO IT'S MORE. IT'S ANOTHER REASON I TRY NOT TO DO THINGS FROM A COUNCIL MEMBER'S PERSPECTIVE ON THINGS LIKE THAT. RIGHT. YOU KNOW, IF IT'S SOMETHING ABOUT POLICY OR GIVING DIRECTION, THAT'S A DIFFERENT STORY. BUT SO MAYBE BUT LIKE I SAY, NOT EVERYBODY I TRY TO LIMIT SINCE WE CAME UP WITH 311. ANYWAY. EVERYBODY LIKE LADY UP THE STREET. SHE JUST MOVED HERE FROM EL PASO. SHE'S IN HER EARLY 80S AND SHE HAD A PRETTY SUBSTANTIAL SHIFT IN HER SIDEWALK IN FRONT. IT WAS THE FIRST TIME I'D EVER USED 311. I LITERALLY HAD JUST GONE LIVE LIKE TWO WEEKS EARLIER. AND I WAS LIKE, WE'LL SEE HOW THIS WORKS. THEY HAD SPRAY PAINT ON IT IN THREE DAYS, AND IT WAS FIXED IN LESS THAN SIX WEEKS. OH, WOW. I MEAN, THAT'S, YOU KNOW, THE SPEED OF GOVERNMENT. THAT'S THAT'S PRETTY FAST. YEAH, YEAH. THE MORE INFORMED THAT MAKES A BIG DIFFERENCE. WELL THAT'S TRUE. YEAH. BUT THEY CAN. SURE. WHY NOT. I DON'T KNOW. WE'VE DONE ANYTHING YET AT THE SAME TIME. OKAY. SO I JUST KIND OF HIGHLIGHTED SOME OF THOSE. I THINK IT'S OKAY. THIS ONE RIGHT HERE. SO I FEEL LIKE I HAVE THAT, ESPECIALLY THE BRUTAL HONESTY PART. OH YEAH. NOTHING CAME UP WITH THAT AGENDA ITEM. RYAN TEXTED ME AND HE'S LIKE, LET'S JUST BE. FRANK. INTERACT WITH EACH OTHER. LIKE JUST YOUR LEVEL HEADED. AND YOU'RE NOT GOING TO LIE. ARE YOU GUYS TRYING TO DATE AND ACCURATE FROM WHAT? I WANT TO TRY TO TERMINATE YOUR CONTRACT. HERE'S WHAT I SEE. BUT I'M JUST KIND OF TRYING TO SPEARHEAD THIS TO MAKE SURE IT GOES IN THE DIRECTION. AND EVEN IF. IT I DON'T KNOW THAT I DON'T KNOW. AND HE'S LIKE, OKAY, TWO DAYS AGO, I KNEW HE WAS I DIDN'T KNOW ABOUT IT. AND IT'S THE SAME SITUATION. LIKE ALL THEY'VE DONE IS THEIR JOBS. THERE WAS THERE WAS ONE ON THERE AND THAT'S WHAT I TOLD HIM. HE GOES, WELL, IS THERE ANYTHING YOU THINK I CAN DO DIFFERENT? AND I'M LIKE, NO, JUST KEEP DOING WHAT NEEDS TO PROVIDE MORE DETAILS FOR WORKING UNDER THE DIRECTION OF THE COUNCIL. AND THAT WOULD BE THEY HAVE TO SEE THAT VOTING ON AND WHAT THIS PODCAST WAS, SINCE THAT WHAT YOU'RE SAYING? WELL, I AGREE WITH YOU. YOU WERE RIGHT. HIS JOB IS TALKING IT THROUGH. SO YOU CAN YOU CAN DO LIKE YOU'VE DONE DIRECTION AND ADVICE, BUT IT'S NOT UP TO THEM TO FOLLOW YOU THAT'S COMING IN TO THEM. IT DOESN'T HAVE TO BE IN DETAIL. IT COULD BE BULLET POINTS. BUT THE WHOLE HONESTY, YOU CAN'T BE HONEST. WHAT'S THE POINT OF WORKING TOGETHER? I'M SORRY. I JUST THINK THAT ONE MAKES A DIFFERENCE BECAUSE THERE'S A LOT OF NOT THE WAY I LOOK. AND I WOULD SAY, LIKE, PERSONALLY, LIKE, I HOPE IF YOU FEEL LIKE YOU HAVE ANY QUESTIONS ABOUT ANYTHING THAT, YOU KNOW, YOU CAN REACH OUT TO ME. OH YEAH. I JUST LIKE, ALLOW US TO HAVE THAT. LIKE. NO, I TOLD THEM, I STILL FIRMLY BELIEVE THAT THAT DID NOT NEED TO BE AN AGENDA ITEM. YOU WE CAN ASK ABOUT PRIOR VOTES AND PRIOR DECISIONS LIKE, HEY, WHY DID YOU DO THAT LAST YEAR? ONCE IT BECOMES AN AGENDA ITEM, THEN IT BECOMES A FUTURE DIRECTION. YEAH, AND TOMA COMES INTO PLAY. HERE. BUT YEAH, I DON'T KNOW IF THEY JUST DON'T REALIZE. I WAS LIKE, LET ME JUST JUMP ON THIS BECAUSE I NEED TO TRY TO CONTROL THE NARRATIVE. I NEED TO TRY TO [00:50:02] CONTROL THE NARRATIVE OF WHERE WE'RE AT. I NOTICED NOT ALL OF THE BUDGETS THAT ARE ON. HIS PARENTS ARE DATED. THEY WERE GETTING OUT HERE LAST NIGHT, LEFT AND RIGHT. THOSE ARE THINGS THAT, LIKE I SAID, WHAT I SAID I DID TOO. YEAH, WE HAD TO ASK, LIKE FOR THEIR CONTRACTS, THINGS ALONG THOSE LINES. NOT THAT I'M NOT WRITING, YOU KNOW, THEY DON'T HAVE TO. IT'S PUBLIC RECORD. SO THOSE ARE THINGS WE SHOULD HAVE INSTANT ACCESS TO. REAL TIME, REAL TIME INFORMATION. THAT'S WHAT I WAS ABOUT TO TELL THE STORY. I WOULD YOU. THAT SAME PERSON. SO THAT'S REALLY WHAT I'M LOOKING FOR WHERE THAT IS ACTUALLY THE PRESIDENT OF HERS APPRECIATE HER. AND THEN THE OTHER THING WAS I WAS LOOKING AT SLOWING DOWN THE GROWTH AND TO CUT WASTEFUL SPENDING. AND I GUESS MY THING WOULD BE, OKAY, LET'S IDENTIFY WHAT THE WASTEFUL IS. OR IS IT OR I DON'T THINK WE'VE HAD FRIVOLOUS OR IF THIS IS OPERATIONAL COST VERSUS WASTEFUL USE. YEAH, I, I DON'T THINK THE GROWTH IS I'M NOT SURE IT'S WHATEVER THE PROPERTY OWNER WANTS TO SELL THE PROPERTY FOR AS LONG AS IT'S WITHIN THE ZONING, ZONING, THEY CAN IF THERE'S ONLY SAYS THAT THEY CAN BUILD A MULTI RETAIL OR WHATEVER IT IS, THEY CAN GET IT. AND I DON'T REALLY THINK THAT WE'VE HAD ANY WAY. I DON'T SEE US. YOU KNOW WE GET LOTS AND LOTS OF I DON'T KNOW HOW TO SAY I DON'T. BUT NOT NECESSARILY. SO I'D PUT AN X ON IT BECAUSE I JUST DON'T THINK IT I'M TALKING LIKE FOR HIGH LEVEL THAT'S NOT POSSIBLE. IT'S A VERY HIGH. PARK. RIGHT. AND I MEAN, MY FAVORITE FOR THAT WAS NOT INCENTIVIZING IT WITH TOURS AND THINGS ALONG THOSE LINES. AND THAT'S HOW WE CONTROLLED IT. THAT'S WELL, THAT'S INCENTIVIZING IT THOUGH. NO, IT'S CONTROLLING IT BECAUSE THAT GROWTH IS GOING TO HAPPEN ANYWAY. BUT IF WE ARE ABLE TO HAVE. SOME CONTROL. SO NOW IF THEY HAVE TO HAVE OUR TAX MONEY, YOU KNOW, THAT'S NOT WHAT HAPPENED. THAT WAS JUST THE RESULT OF THAT. I CAN SAY YOU CAN'T DO THAT EVERY TIME. LIKE WE HAVE CONTROL WITH ZONING IS NO ZONING DOESN'T DO THAT HOW ZONING IS. IT'S ABOUT THE SIZE OF THE ITEM. TAKES IT DOWN. YOU WERE THERE I WANT TO PUT IT RIGHT HERE. YEAH. YES. WE WE GIVE IT INCENTIVE TO ALLOW LIKE I SHOULDN'T PUT TOO MUCH PRESSURE ON THE REST OF THE CITIZENS TO CARRY THE WEIGHT OF WHAT'S OF THE MONEY THAT'S BEING LOST INTO THE RECAPTURE ZONE. I DON'T THINK SO. I DON'T I DON'T THINK THERE'S THAT MUCH MONEY BEING LOST. WHAT WE'RE DOING IS DRAWING MORE MONEY. WHEN YOU HAVE 25% OF THE CITY AND IT'S HERS, THAT'S A BIG CHUNK OF TAX MONEY. THAT'S GOOD. THERE'S NO RIGHT. YEAH. YEAH. SO SO WHAT YOU'RE SAYING IS, IS THAT THE DEVELOPMENT THAT WE HAVE, SINCE WE HAVE A LOT OF RETURNS AND WE'RE WE'RE TRYING TO LOOK AT IT FROM YOUR POINT IS, IS THAT SINCE WE HAVE HOW MANY WE GOT SIX OF THEM. RIGHT. SEVEN, SEVEN, SEVEN. YEAH. AND IT'S JUST A MATTER OF TRYING TO CONTROL OR WHERE THE OR THE INCOME IS GOING TO BE COMING IN. IS THAT WHAT YOU'RE SAYING? IT'S BEEN WHAT I WAS JUST SAYING. WELL, IS THE MECHANISM THAT YOU USE THAT RECAPTURE MONEY IN ORDER TO DEVELOP THAT PROPERTY. AND SO IT'S WHEN YOU DO THAT AND YOU REDIRECT AND DIVERT SO MUCH MONEY AWAY FROM THE GENERAL FUND, BUT THEN YOU'RE USING TO DEVELOP THAT OUT, IT PUTS MORE PRESSURE ON THE REST OF THE CITIZENS IN ORDER TO PAY FOR SERVICES THAT NORMALLY YOU WOULD HAVE A LARGER POOL OF FUNDS. YEAH, BECAUSE YOU STILL HAVE TO PAY THE TOURISTS AT THE END OF THE YEAR. AND THEN IF IT COMES OUT OF THE GENERAL FUND WE'RE CONCERNED ABOUT IS WE'RE USING IN ORDER TO GET TOURISTS TO OCCUR TOURS THREE UP THERE, YOU KNOW, AND I KNOW WE HAVE HALF AND HALF WITH THE COUNTY. BUT THEN AGAIN, WHERE'S THAT DEVELOPMENT? I MEAN, HOW MUCH MORE IS IT BEING DEVELOPED AND ALL THAT I HATE, I HATE THIS IS A VERY INTERESTING CONVERSATION BECAUSE THIS RULES OF ENGAGEMENT WITH STAFF, IT'S A WAY TO FOR US THAT FOR FROM OUR POINT IS LIKE HOW WE GET OUR STAFF UPDATED, GIVING US UPDATE ON CURRENT PROJECTS AND STUFF LIKE THAT, WHAT KIND OF DEVELOPMENT? IT SEEMS LIKE THE CONVERSATION IS MORE WHICH IS, YEAH, HEY, IT'S FINE. MY JOB IS TO KIND OF KEEP US TALKING ABOUT THAT, SLOWING DOWN THE FRIVOLOUS. YEAH. THE BECAUSE THERE WAS THE THE WASTEFUL SPENDING IDENTIFY WASTEFUL SPENDING WOULD BE ALL THAT BECAUSE YOU KNOW ME I'M NUMBER [00:55:02] S I'M ALL ABOUT OKAY. WELL, IF THAT'S WHAT IT IS, HELP ME UNDERSTAND WHAT THE FRIVOLOUS SPENDING IS. THE PROS AND THE CONS KIND OF SCENARIO WHEN IT'S KIND OF A MATTER OF OPINION WHAT FRIVOLOUS IS. YEAH, ABSOLUTELY. SO WE'RE GOING TO DO IN THE TO TO CORRECT THAT RIGHT NOW WE'RE HAVING THEY MIGHT PROVIDE UPDATES. TWO OUT OF FOUR OF US HAVE PROJECTS. AND. I'M LIKE DO Y'ALL HAVE I DON'T KNOW. THAT'S WHAT I JUST HAVE JUST UPDATES ON PROJECTS. AND YOU'RE RIGHT. PEOPLE CAN GO TO THE WEBSITE. YOU'RE RIGHT. BUT IF IT'S NOT UPDATED IN REAL TIME, THEY'RE GOING TO THEY'RE GOING TO THEY'RE GOING TO COME TO ME. THEY'RE GOING TO SAY, TOBIAS, WHAT IS IT ABOUT THE WEBSITE? OF PROGRAMS? AND THEN THIS IS LAST YEAR'S INFORMATION. YEAH. SO WE CAN'T REALLY RELY ON THE ON THE WEBSITE TO PROVIDE TO. YEAH, YEAH. I'M GOING TO KIND OF TRY TO COURSE CORRECT A LITTLE BIT. THESE FIRST TWO ARE GOOD. BUT THIS IS THEY SEEM MORE LIKE WHAT YOU WANT FROM STAFF. SO HOW THIS IS LIKE WHAT ARE THE RULES OF ENGAGEMENT FOR YOU GUYS AS COUNCIL IN YOUR INTERACTIONS FOR STAFF OR I DON'T KNOW OKAY. YEAH I THINK YEAH. OR OPERATE YOU KNOW OPERATE FROM 80% 80% TODAY 80% CHANCE OF MAJOR PROBLEMS AFTER 5:00. WHENEVER I GET READY FOR MY CAR, READY FOR. THAT KIND OF INFORMATION. JUST BE LIKE STRAIGHT FACTS, YOU KNOW, AS POSSIBLE. AND THAT'S WHY. THAT'S KIND OF WHAT I THINK. YOU KNOW, YOU OPERATE FROM THAT PERSON'S INNOCENT UNTIL YOU GUYS ARE GIVEN THAT THEY'RE NOT. AND AND THAT'S THE SAYING I OPERATE FROM, WITH THE STAFF, FROM A FOUNDATION, AND I TRUST THEM TOTALLY. AND THEN IF I'M NOT GETTING WHAT I NEED, IT'S LIKE, THAT'S KIND OF DAMAGING. AND I THINK WITH THE LAWSUIT THAT THEY ALL HAVE. CONTRACTS WITH ASSOCIATED WITH EACH OTHER, NO MATTER IF IT OFF OR IF IT'S ON THE AGENDA IS GOING TO HAPPEN. AND THAT IS THE LIKE. ENVIRONMENTAL. MAYBE WE JUST KICK THIS ONE OFF. SCHOOL OF RESIDENT IMPACT LIKE THAT ONE FOR LATER. SOMETIMES THE ANSWER IS ALL THOSE THINGS ARE GOING TO BE REAL IMPACT. YOU KNOW, SOMETIMES IT JUST IS OVER. ANYTHING ELSE YOU WANT TO ADD? I ALWAYS WANT YOU TO DO THAT. RIGHT? I TOLD YOU, SOMETIMES I FEEL LIKE THE. CDC. IS JUST LIKE. OH, AND I DON'T USUALLY DRINK CAFFEINE IN THE MORNING, DON'T DRINK COFFEE. I DON'T DRINK CAFFEINE IF THERE'S ANY. HOW MUCH TIME DO WE HAVE, MR. RICK? ANOTHER FIVE MINUTES. ARE WE GOING TO TAKE A BREAK? WE'RE GOING TO. I'M LOOKING AT THEIR PROGRESS. I WOULD SAY YES. FIVE MINUTES SHOULD PROBABLY. OKAY. WE'RE SAFE FOR FIVE MINUTES. OKAY. YEAH. THEY HAVEN'T STARTED WRITING ON A FLIPCHART YET. SO THAT'S. YEAH. EVERYTHING. ANALYSIS. THAT'S RIGHT. STANDARD TEMPLATE FOR EVERY SINGLE BILL THAT WE HAVE TO REVIEW, REGARDLESS OF WHETHER OR NOT WE ACTUALLY HAVE LIKE A THING THAT WE DO ANYTHING LIKE THAT FOR THREE YEARS, BUT IT'S JUST A STANDARD. OKAY. THIS IS ONLY LIKE. OKAY. YES. ARE YOU FINISHED? YEAH. THEY'RE DONE. YES. WHENEVER YOU WHENEVER. YEAH, YEAH. COME ON. THERE. TOO FAST. COME ON. MISS MADAM MAYOR, WHAT THAT MAN WOULD SAY. I THINK YOU ASKED ME. HOW LONG DOES IT TAKE TO DO A STRATEGIC PLAN? I'M LIKE, HOW MUCH DO YOU HAVE TO TALK ABOUT? YEAH, CERTAIN CONVERSATIONS HAVE TO HAPPEN. YEAH, AND HOWEVER LONG THAT TAKES. WELL, WE DID IT. HOW ABOUT ESTABLISHED. I'M JUST GOING TO PUT BULLET POINT LIST. I'M NOT GOING TO WRITE THAT. BUT I'LL ESTABLISH YOUR PRIORITIES. THAT FAMILY RIGHT THERE THAT YOU CAN PROBABLY SEE THEM WALKING AROUND. YES I KNOW IS. WHICH IS ONE OF THE MOST INTERESTING. DOESN'T HAPPEN VERY MUCH. YES. THE BOY HAS AUTISM. THEY USED [01:00:02] TO GO TO FIRST BAPTIST CHURCH. WE USED TO GO THERE. EVERY WEDNESDAY AND SIT OUT THERE AND WAIT FOR THE MEALS TO COME IN. AND WE KNEW THAT. AND I THINK SOMETIMES MY WIFE AND I WOULD ALWAYS JUST BECAUSE THEY WOULD NEVER HAVE TO PAY THE CHURCH WAS ALWAYS VERY GRATEFUL. THERE WOULD BE TIMES I'M LIKE, HEY, HERE'S, YOU KNOW, $40 FOR THEIR FAMILY, WHATEVER IT IS. AND CHURCHES LIKE, NO, NO, NO, NO, JUST HEAR WE DID THAT. SHE WOULD ALWAYS HAVE HER LIVING ROOM. THEY WOULD GO AND SIT THERE AND STILL HEAR THE WORD. SHE CAME IN AND SHE WOULD JUST. RIGHT THERE ASKING TRUST, I THINK TRUST, TRUST. AND. OPINIONS AND VALUES AND. I THINK. AND PEOPLE SAY, WHAT IS THAT LIKE THE LADIES. WOULD. THAT SHE HAD LIKE WIPED OUT. SO SHE WAS, YOU KNOW, MONEY SHE, SHE. SHE HAS A FAMILY. HISTORY OF TAKE CARE AND THAT'S WHAT. I'VE SEEN HIM HERE BEFORE. SAFE HOME. I'M DRIVING BY AND SOMETIMES I GO AND GET A CHICKEN AND I JUST SAY. YEAH, BEFORE MEETING. I'LL MAKE SURE I HAVE ANOTHER THREE, ESPECIALLY. THAT PARENTS COME IN TO. THEY SOMETIMES THEY JUST WHAT THEY WANT TO CALL THE HOUSE. THEY THINK, YOU KNOW, LIKE RIGHT THERE. SO WHAT YOU WANT IS A NICE CLASS ALL DAY. SO I THINK I THINK MISS BETTY I THINK BETTY, BETTY I THINK THEY, THEY HAVE TO I DON'T THINK I'D HAVE TO, BUT BETTY. IF YOU EVER SEE A STORY ABOUT SHE'S VERY SHE'S WE WERE LIKE. SHE WAS SHE DOESN'T HAVE A NICE LOT OF NICE CLOTHES AND STUFF, BUT SHE WAS JUST REACHING IN HER POCKET. FOR WHATEVER MONEY SHE HAD. YEAH, SHE WAS PUTTING IT IN THERE. YEAH. AND THEN. BUT. SO MAYBE, LIKE, TRUST REQUEST INFORMATION. THAT. I FEEL LIKE THAT FALLS UNDER. WE ALWAYS TRY TO. TRUST AND. YEAH. SO LIKE BACK AND FORTH. RIGHT. IT'S LIKE NO MATTER WHAT IT'S LIKE. EVERYTHING'S EVERYTHING'S PERFECT. ALL THE I AGREE IT SHOULDN'T BE JUST RIGHT, RIGHT RIGHT RIGHT. WHAT WOULD YOU CONSIDER LIKE. SO WE'RE JUST WE'RE JUST TRYING TO. SO I HOPE THEY GET. WHAT WHAT WAS IT. TRUST THAT SHE. PURCHASED THE REST OF. OFFICE. YEAH. YES. AND AND. SO IS THIS HOW YOU'RE GOING TO. YES AND NO. YES. AND THEN THIS ONE IS ALSO GOING TO BE INTERESTING REQUEST. YEAH. YEAH. I'M SAYING THAT YOU PROVIDED THEM LIKE HOW DO HOW DO WE SHARE THOSE. YEAH. WELL HERE'S MY FAVORITE. YOU SAY SHARE. HERE WE GO OKAY. SO FIRST 100 DAYS I THOUGHT THIS EXERCISE IS ALL ABOUT HOW ARE YOU GOING TO HOLD EACH OTHER. AND IT'S NOT WHAT YOU WANT TO DO. SO I THINK WE ALL DID. WE ALL DID. YEAH. YEAH. Y'ALL KNOW. [01:05:04] SO THIS IS. YEAH. HOW DID YOU. CAN WE KEEP THIS. WE'LL KEEP THIS ANYWAYS. WE'LL GET ON. YEAH. BUT YOU HAVE YOU HAVE SOME SPARK HERE. YOU JUST. YEAH. HOW WE HOW WE HOLD. STUFF. YEAH. WHAT ARE YOUR RULES FOR HOW YOU USE THAT. OKAY. I THINK THAT'S GREAT. WELL WHAT IS THIS. WHY WAS IT. WHAT IS IT LIKE? PRETEND IT'S ALL AUTOMATIC. YEAH. OKAY. WELL, BUT THIS IS THIS IS CHOO CHOO. YEAH, YEAH. SO I THINK IT'S LIKE. THESE TWO. YEAH, YEAH. SO ONE THING. THIS. THE OKAY, SO WE'RE GOING TO TAKE KIND OF LIKE YOU'RE SAYING AND THEN FRAME IT. SO THAT WAY IT FITS. WE'RE SUPPOSED TO BE TALKING. ARE WE HAVING LUNCH HERE. WE HOLD EACH OTHER ACCOUNTABLE FOR OUR I THINK IT'S OH I'VE NEVER HAD THE BEST TORTILLA MARK. AND I ACTUALLY REQUESTED ONE DAY WE HAVE DAIRY QUEEN. YOU SHOULD HAVE TOLD ME. SHE WAS LIKE, OH, YEAH, THESE ARE GOOD FOODS, MAN. YOU KNOW, THEY DIDN'T KNOW US OVER THERE. OKAY, THE COUNTRY BASKETS. YEAH. OH, I THINK I SENT AN EMAIL. HEY, WE GOT TWO. YEAH. SHE'S FORGOTTEN. HOW DO WE DO? WELL. REMEMBER, THIS IS ABOUT LIKE, HOW? LIKE, THIS IS US. SO THAT'S WHAT I'M TRYING TO FIGURE OUT IS, LIKE, HOW I WANT THAT CONCEPT. LIKE, HOW DO WE APPLY THAT OR HOW. WHY DON'T WE, LIKE, JUST COME BACK TO THAT? BECAUSE I THINK I THINK INTERESTING, RIGHT? I GOTTA, I GOTTA GET. UP I GOT CLOSE, I GOT CLOSE. DON'T FORGET YOU. HAVE SOMEBODY. I CAN'T BELIEVE YOU FEEL LIKE I GOT YOU. THEN. OKAY, WAIT. WHAT DO WE WANT RIGHT HERE? BECAUSE I FEEL LIKE WE'RE HOLDING EVERYONE ELSE CLOSE. PROBABLY I SHOULDN'T HAVE. QUITE SO. I WOULD SAY. CARLOS KARL UPDATES OUR DEATH COUNT ON OUR GRANT APPLICATION IN REAL TIME. IN REAL TIME. ONE PLUS ONE. IT'S GOING TO HELP. IT'S GOING TO LOOK GREAT ON THE APPLICATION. ONE TRICYCLE. I. RIGHT. YOU WANT ME TO JUGGLE THAT FOR YOU? NO. SORRY. BY THE WAY DO NOT. THAT WAS A TEN MINUTE SETUP JUST FOR THAT ONE JOKE. JUST PUT THAT PUT THAT RIGHT. THERE HE GOES. WHOOPSIE. GETS ME ROCKY TOBIAS WAS THERE, WAS THERE. RIGHT. SO HE'S LIKE YOU'RE FIRED. YEAH. HE WAS LIKE I MEAN I KNOW HE WENT DOWN LIKE THIS. AND THEN THE COWS WAS ALL LAUGHING. AND HE LOOKS UP AND HE GOES, YOU'RE FIRED BUDDY. YEAH, YOU'RE. I'M SORRY. I'M SURPRISED YOU DIDN'T. YOU DIDN'T HAVE A BLACK EYE. THAT THING SMACKED YOU. AND THEN NOW AMBER. NOW AMBER CHANGED THE STORY. SHE ALWAYS ASKED ME WHEN YOU THREW AN APPLE WAS HIS FACE. AND I WAS LIKE, THAT IS NOT WHAT HAPPENED. IT TURNS INTO IT SOUNDS LIKE YOU DO LIKE A BASEBALL. IT MIGHT AS WELL BE. [01:11:13] HE GOES. YOU WOULDN'T BELIEVE WHAT HE TOLD ME. HE GOES, YOU WOULDN'T BELIEVE THE DAMAGE THAT CAUSED. OH, I KNOW, OKAY, I BELIEVE IT. AND THEN WE HAD THIS WHOLE CONVERSATION ABOUT. ALL RIGHT. AND ONE OF THE GUYS LISTENING, HE GOES, I THINK ALL THOSE WHO WISH I WAS LIKE, IT'S KIND OF. WE'RE KNOWN FOR IT. DID LINDA SEND YOU THAT CLIP? IT WAS LIKE A THERE WAS LIKE A AUSTIN NEWS ARTICLE THAT SHE SENT TO ME. AND SHE GOES, SHE GOES, WHAT THE HECK? AND IT SAID CITY OF KYLE, SUBURB OF AUSTIN, KNOWN FOR ITS FERAL HOG PROBLEM. WHAT? AND SHE WAS LIKE, THAT'S WHAT WE'RE KNOWN FOR. FERAL HOG PROBLEM BEST DONE BY CAPITAL. AND IT'S ACTUALLY. SHE GOES, WHY IN THE WORLD WOULD YOU DO THAT? LIKE KNOWN FOR FERAL HOG. THE HOGS ARE ALWAYS MEAN MUGGING IN THE. WHATEVER. THE CAMERAS ARE SO ANGRY. SO AMAZON YEAH. SO LONG. USED TO BE CALLED CIGAR CIGARETTE TAKEN OUT LIKE SCRAGGLY HAIR COMING OUT. THEY USED TO CLEAN UP. NO I UNDERSTAND. NO NO NO NO NO, IT'S TOTALLY MY FAULT. BOTH GROUPS WENT DOWN THE WRONG TRACK, WHICH MEANS MY INSTRUCTIONS WERE NOT GOOD, SO I APOLOGIZE. WE WERE ONLY OFF BY TWO. IT WAS. I'M CLEAR EXPECTATION. I DID GIVE YOU EFFECTIVE FEEDBACK, THOUGH, SO WE OF COURSE CORRECTED. WE DID INDEED. YOU KNOW WHAT TO DO. YEAH. WHERE ARE YOU SITTING DOWN FOR? I DON'T I GRABBED MY TANGERINE LINE. QUESTION MARK. ALL RIGHT, WHERE ARE Y'ALL AT? FALLING ASLEEP. SITTING DIRECTLY IN FRONT OF THE MAGIC. YEAH, YEAH. OKAY. I GOTTA GET OUT OF THE WAY. NO, NO, NO. YOU'RE FINE. I TOLD JESSE TO, BUT HE WAS AFRAID I WAS GONNA HIT HIM IN THE HEAD. FEELS HOT. YOU DIDN'T HAVE AN. I'M GONNA MARK ALL YOURS. ALL RIGHT? WE ALL HAVE THE SAME THING. YEAH, BUT. SO SCRATCH THAT OUT. BUT I THINK WE'RE NEXT UP FOR US TODAY TO. OH, YEAH, I AGREE WITH THAT. 68. YEAH, YEAH. AND IT'S IT'S PROBABLY JUST ONE FOUNDATION. YES. SOMETHING LIKE 73RD PARTS GO IN THE BATHROOM. THIS IS FREEZING. I'LL BE IN THE BATHROOM. OH, GOD. YES. THEY ARE STUCK IN MY HEAD OR RESPECTFUL COMMUNICATION. I THINK WE ALL AGREE WITH THAT ONE. OH, THAT'S A PRETTY GOOD ONE TOO. YES. A MEMBER OF THEIR HUMAN. YEAH, YEAH, YEAH. NO, NO, WE DEMAND PERFECTION, RIGHT? 100% OF THE TIME BECAUSE THAT'S WHAT WE GIVE. BUT I'M BUT I'M DEFINITELY NOT GOING TO HOLD MYSELF TO THE STANDARD AND. I LIKE I SING THE SONG GIRL I LOVE YOU. YOU LOVE ME WHERE HAPPY TIMES. WE'RE TALKING ABOUT THE COLOR OF THE MARKER WITH THE GRAY COLOR THAT LIKE SONGS OF WORDS. I NEED A TISSUE. BOX. THAT'S. GO FIND ONE. GET OFF YOUR. OH, I ALWAYS DO THAT ONE. AND THEN THERE WAS A SHOW ON PBS CALLED OUT OF THE BOX, AND I ABSOLUTELY LOVED IT. SO LIKE I SAID, I DO, I REALLY LIKE YEAH, SOMETHING LIKE OUR TIME HAS COME TO AN END, YOU KNOW, BUT WE'RE STILL FRIENDS. LIKE, I DON'T KNOW, IT'S REALLY CUTE. WE STARTED IT. YEAH, WE DID START IT A LITTLE BIT DIFFERENT. OKAY. I THOUGHT IT WAS DIFFERENT. I THINK Y'ALL DID THE SAME THING. YEAH. SO. SO WE TRIED GETTING BACK ON THE RIGHT TRACK AT THE END. YEAH. SO LET'S GO, LET'S GO, LET'S GO. SO ESTABLISHING YOU KNOW ACTUALLY THAT FIRST ONE IS TO ME MEANS, YOU KNOW, BE CLEAR IN YOUR EXPECTATIONS THAT WE HAVE A REQUEST OR SOMETHING. WELL I THOUGHT IT WAS MORE LIKE, YOU [01:15:06] KNOW, A GUIDANCE CONVERSATION, WHETHER IT WAS, YOU KNOW, IT WAS WE DIDN'T WE DIDN'T KNOW. WE THOUGHT WE WERE GOING TO KNOW. RIGHT? YEAH. YEAH. BUT ALSO NOT WHAT I TALKED TO THEM. RIGHT. IF THEY HAVE CLEAR SET, I KNOW WHAT I'M SAYING. YEAH. YEAH. THAT'S TRUE. HEY, I. THIS IS MY GOAL FOR THE CITY. SO WE JUST WANT INFORMATION AND THEN WE HOLD EACH OTHER ACCOUNTABLE TO JUST BEING CLEAR. RIGHT. IF WE CAN SAY, HEY, MAKE SURE THAT YOU'RE CLEAR WITH STAFF ABOUT LIKE THE DIRECTION, THE PRIORITIES. YEAH. AND THEY'RE CONFLICTING SOMETIMES. YEAH. WE DON'T WE REALLY DON'T HAVE THE EXACT THINGS WE SHOULD. YOU KNOW, BECAUSE COURTNEY AND I HAVE DIFFERENT VIEWS OF WHAT TERMS ARE USED FOR AND THE VALUE OF THEM. AND, YOU KNOW, WE HAVE DIFFERENT VIEWS ON HOW PROGRESSIVE THE CITY SHOULD OR IS. SO I THINK US SAYING, HERE'S MY PRIORITY HELPS US, THE STAFF UNDERSTAND MY PERSONAL VIEWPOINT. BUT THAT'S NOT NECESSARILY THAT WHOLE STAFF INTERACTION AND COUNCIL INTERACTION. YEAH. LIKE WE SAID, WE WERE WE WERE ON A TOTALLY DIFFERENT MIND TRACK WHEN WE WERE FIRST DOING THIS. SECOND ONE, BUILD MUTUAL RESPECT, TRUST, CANDOR AND HONESTY. WE DID THAT ONE. YEAH. PROVIDE IMPACT. YEAH. NO, YOU CAN'T JUST SKIP THAT ONE. TRUST THE INFORMATION WILL BE USED IN GOOD FAITH. SHOW RESPECT, CARE AND COMPASSION FOR STAFF OVER HERE. WE HAVE THERE WEREN'T A WHOLE LOT OF OTHER QUESTION MARKS OVER HERE. WE'VE GOT RESPECT. STAFF SIGN OPERATE FROM A FOUNDATION OF TRUST RESPECTFUL COMMUNICATION. REMEMBER THEY ARE HUMAN. ALL RIGHT. ANY THERE'S A LOT OF ALIGNMENT. THERE'S A LOT OF ALIGNMENT. IS THERE ANY NEED FOR DISCUSSION OR CAN I JUST TAKE THESE AND DO A MASH UP DO YOU THINK. YEAH THAT'S GREAT. ALRIGHT. SO IN THE INTEREST OF TIME HERE'S WHAT WE'RE GOING TO DO. WE'RE GOING TO STAY IN THE GROUPS YOU WERE JUST IN AND, AND THE NEXT ONE IS WHAT ARE YOUR RULES FOR INTERACTION WITH THE PUBLIC. OH. OH ALL RIGHT. SO THIS TO BE CLEAR THIS THIS IS HOW ARE YOU GOING TO HOLD EACH OTHER ACCOUNTABLE FOR YOUR INTERACTIONS WITH THE PUBLIC. WHAT ARE YOUR RULES. ARE YOU GOING TO SET UP. OH ANY QUESTIONS ABOUT THAT ONE. ALL RIGHT. GET IN THE GROUPS YOU WERE. MAYBE YOU LAID IT DOWN THERE WHEN WE WERE WRITING ON THE. THAT'S TRUE. ALL RIGHT. SO HOW ARE WE GOING TO HOLD EACH OTHER ACCOUNTABLE FOR HOW WE TALK AND INTERACT IN PUBLIC? GREEN. ARE WE GOING TO GO SOMEWHERE ELSE TO DO THAT? DO YOU WANT PSYCHOLOGICAL PROFILE? WHAT COLORS DO YOU THINK? OKAY. DID YOU KNOW YOU'RE GOING TO BE HURT TODAY? I WAS ALREADY HURT SITTING HERE TALKING TO MARK. I'M FINE. EVERYTHING I SAID ON THE RECORD. ALL RIGHT. GOOD. FOR THE RECORD. I SAID WHAT? I SAID, I STAND ON THAT FOR THE RECORD. OKAY. ALL RIGHT. FOR ONE, HOW ARE WE GOING TO HOLD YOU? IT LOOKS LIKE. SO WE SOLO OR WE DO. NO, I THINK THIS IS ONE PROBABLY WE'RE JUST GOING TO JUMP TO THE END I THINK. SO I'VE DONE THIS A COUPLE OF TIMES. THERE'S. I THINK SOMETIMES WE FORGET THAT THERE IS A, A VERY TINY FRACTION OF PEOPLE WHO DON'T THINK RATIONALLY AND THAT IF THEY'RE FED INTO LIKE, IT CAN, IT CAN HAVE A SERIOUS NEGATIVE IMPACT. YEAH, BUT HERE'S THE DEAL. DO I DISAGREE? NO, I THINK THAT I THINK THAT SITUATION EXISTS, I RESPONSIVE I DON'T THINK AS AN ELECTED OFFICIAL I HAVE THE RIGHT TO SEPARATE THOSE GROUPS OF PEOPLE. I LITERALLY LISTEN TO EVERY SINGLE SOLITARY PERSON, AND THAT'S NOT FOR EVERYBODY. AND I UNDERSTAND THAT. BUT WHAT I'M SAYING IS, IT'S REALLY HARD FOR ME TO SAY, YOU'RE A FIVE YEAR OLD KID. I'M NOT GOING TO LISTEN TO YOU, OR YOU HAVE A COMPLETELY DIFFERENT IDEA OF WHAT I THINK IT SHOULD BE DONE. I'M NOT GOING TO LISTEN TO YOU. FOR ME, IT'S ALL ABOUT HOW DO YOU FEEL? HEARD. BECAUSE AS A RESIDENT, DIFFERENCE BETWEEN HEARING AND ACKNOWLEDGING, RIGHT? DE-ESCALATING AND THEN HEARING ACKNOWLEDGMENT AND INFLAMED. AND THAT'S THAT'S WHAT I'M TRYING TO I'M TRYING TO GET US TO WHERE WE GET TO THAT POINT. AND AND WE DON'T. BECAUSE AGAIN, STOKE FIRES OF INSTABILITY TO RESPOND ON BEHALF OF US BECAUSE BECAUSE AGAIN, THAT COUNCIL I WASN'T WORRIED, BUT WE HAD A BOMB THREAT. I THINK IT'S OKAY FOR US TO RESPOND. WE HAD TO WE HAD TO DELAY. AND I MEAN, AND YOU KNOW, BUT IT'S ALSO THERE WAS A LOT OF I WAS IN THE BUILDING THAT DAY. YEAH, YEAH. AND THEN LIKE I HAD ADDRESSES THAT FORUM BECAUSE AGAIN, YOU MIGHT REPLY YOUR OPINION TO THE MATTER. SHE [01:20:02] MAY NOT LOOK AT IT THAT WAY. I MAY LOOK SOMEONE STOOD UP AND SAID HE WANTED TO. CRUSH INFORMATION. HE SAID BRIAN IS DIFFERENT FROM I MEAN, YOU KNOW, SO I'M LIKE, I WAS PHYSICALLY THREATENED. WELL, THAT SHOULD BE BY SOMEONE WHO ONLINE IS WHAT I HAVE SEEN, ESPECIALLY IN LIKE EMERGENCY. AND IT'S ALSO BEING TOLD THINGS LIKE ICE STORM. AND SO THAT'S HAVING LIKE A REAL IMPACT ON THE COUNCIL ALSO PUT OUT THE FIRE. LIKE I WANT TO MAKE SURE FIRES WE'RE ENGAGING AND THEY WERE ACKNOWLEDGED TO THE SAME NAME AND THAT WE'RE BEING RESPONSIVE. THE COUNCIL WAS IN A WAY THAT ALSO HELPS EACH OTHER. YOU DON'T KNOW. AND I JUST I GUESS LIKE JUST SAFETY, JUST LIKE AT MINIMUM. RIGHT. LIKE AT MINIMUM KEEPING EACH OTHER SAFE. YEAH FOR SURE. AND SO MAKING SURE THAT WE ARE SPEAKING WITH PEOPLE RELATIVELY THAT THEY'RE KIND OF LIKE WHAT WE HAD TALKED ABOUT YESTERDAY, WE HAD SAID AND I DON'T KNOW IF IT ENDED UP ON THERE, BUT I REMEMBER READING SOMETHING THAT IS LIKE, COME TO THE TABLE WITH, YEAH, LIKE, DON'T JUST COME TO SOLUTIONS. SO HELPING GUIDE THAT IN OUR RESIDENTS EXPLODED. RIGHT. LIKE HELPING HELPING GUIDE THAT. LIKE, OKAY, I HEAR YOU, I HEAR YOU, AND I THINK YOU DO. IT'S ALWAYS A AFTER EFFECT. LIKE YOU'RE LIKE, LISTEN, I HEAR YOU. I UNDERSTAND THIS AND I'M TRYING TO DO MY BEST. YESTERDAY THERE WAS A LOCKDOWN, BUT HERE ALSO SOME OF THE RULES AT WHICH THAT HAS TO PLAY STORE AND FACEBOOK, WE KNOW THAT WE'RE GETTING INFORMATION FROM. AND I'M LIKE, WE NEED AN IMMEDIATE. NOTIFICATION COUNCIL ON THE WEBSITE. IT'S LIKE I EVEN IF IT'S AT THE SCHOOL, EVEN IF IT'S AT WHATEVER SCHOOL IT IS, BECAUSE WE SO THEN WE PROBABLY FOR ONE LIKE SUPPORTING POSITIVE BEHAVIOR RIGHT WHEN WE INTERACT PHONE CALLS. RIGHT. AND BEING CONSIDERATE OF THE FACT THAT, YOU KNOW, LIKE WHAT'S GOING ON HERE BECAUSE THINGS CAN BE TAKEN. RIGHT. SO WHILE RESPECTING RESIDENTS, BUT FEEDBACK IS KYLE POLICE WHO RESPOND SO OBVIOUSLY RESPONSIBLY TO ME. YEAH. IS THAT WHAT YOU WOULD SAY? I DON'T KNOW, I AIN'T TRYING TO FAN THE FLAME. YEAH, YEAH I THINK YEAH I THINK I THINK IT WAS KIND OF AN ONLINE RESPONSIBLY AND RESPOND WITH SAFETY IN MIND TOO. LIKE THAT'S IMPORTANT BECAUSE I'M LIKE THAT'S THE PART WHERE. SO I WILL SAY THIS BEFORE I WAS ELECTED, WE WOULD COME OUT AND SHOW UP AND THERE WOULD BE A LOT OF PEOPLE AND, AND SOMEONE HAD REACHED OUT TO ME AND WAS LIKE, HEY, THERE'S SOME CONCERN THAT MIGHT GET IT, MIGHT GET VIOLENT. AND SO RIGHT AWAY I WENT OUT AND I WAS LIKE, VIOLENCE WILL NOT BE ACCEPTABLE. THIS IS OUR EXPECTATION. AND IT'S KIND OF LIKE, JUST BECAUSE I DON'T THINK ANYBODY REALLY WANTS VIOLENCE. I DON'T THINK THAT'S EVER THE GOAL. RIGHT? THE GOAL IS TO HAVE A GROUP OF PEOPLE WHO FEELS A CERTAIN WAY TO, TO AT LEAST FEEL LIKE THEY'RE HEARD. YEAH, PEOPLE CAN VOCALIZE. IT WAS DISTRACTING. PEOPLE CAN VOCALIZE WHEN THEY'RE UPSET, LIKE WE NEED THEM TO. SOMETIMES WE KNOW THAT SOMETHING'S WRONG. RIGHT? AND I THINK, YEAH, THE JUST RESPONSE AND JUST LIKE I THINK WHEN YOU WHEN WE INTERACT WITH OUR RESIDENTS, ALWAYS KEEP IN MIND, JUST LIKE THE SAFETY OF OUR OTHER SHOWS, BECAUSE I THINK WE ALL HAVE KIND OF AN IDEA OF LIKE MAYBE MIGHT BE A LOOSE CANNON AT TIMES. AND SO KEEPING IN MIND LIKE, LIKE LET ME ALSO TRY NOT TO STOKE THE FLAMES DON'T INSTIGATE. YEAH. SO THAT WAY I'M NOT CAUSING THIS OTHER COUNCIL MEMBER TO GO THROUGH UNDUE SAFETY PROBLEMS. YOU KNOW I THINK IT'S ONE THING THOUGH TO SAY LIKE THERE'S ALREADY ESTABLISHED PLACES WE WANT TO THEN ENCOURAGE EACH OTHER. I GUESS YOU CAN'T, YOU KNOW, LIKE LIKE. INTERACT RESPECTFULLY WITH OUR RESIDENTS RESPECTFULLY WITHOUT FEELING DANGEROUS AND ALSO JUST BEING CONSCIENTIOUS OF I MEAN, THEY HAVEN'T SIGNED. THEY WERE SO PROUD OF THAT. AND WHAT WHAT COULD EVENTUALLY LIKE, REGARDLESS OF HOW LOW THE LIKELIHOOD IS, LIKE IT'S NOT ZERO. LIKE OUR WORDS CARRY MORE WEIGHT THAN WE THAN WE REALIZE BECAUSE OF THE TITLE THAT WE HOLD. SO FOR US, FOR BILINGUAL OUTREACH, YOU KNOW? YEAH, THAT WAS THE THING I WAS LIKE, OUT OF EVERYTHING THAT'S COME OUT OF MY MOUTH ON THAT DAY THAT, YOU KNOW, I KIND OF HAD THE SAME THOUGHT. I WAS LIKE, THAT'S WHAT YOU COULD GET MAD ABOUT. YEAH, I DO WANT TO SAY, I THINK ESPANOL WHAT'S IMPORTANT TO ME IS THAT TRADER JOE'S SOUNDS AMAZING WHEN WE, AS ELECTED OFFICIALS, MAKE STATEMENTS LIKE, OH, THAT'S JUST THAT GROUP, THAT'S JUST THAT GROUP, OR THAT'S JUST THIS. I CAN'T GET DOWN WITH THAT BECAUSE IT'S NEVER FOR ME JUST TO. I HAD ARGUMENTS WITH PREVIOUS MEMBERS. YES. LIKE, DON'T DISCREDIT A GROUP OF PEOPLE BECAUSE THEY SHOW UP TO THE COUNCIL MEETINGS EVERY SINGLE WEEK, LIKE WE'RE THE REST OF THE PEOPLE. COME ON OUT. WE I ENCOURAGE IT. EVERY TIME YOU GUYS COME OUT, YOU WANT TO YELL AT ME? YOU GOT A WHOLE THREE MINUTES. I HAVE TO SIT HERE AND JUST TAKE IT. I ENCOURAGE THAT, DON'T DON'T, LIKE, THREATEN ME WITH A GOOD TIME BECAUSE, WELL, MOST RESIDENTS ALSO DON'T WANT TO COME AND DO THAT LIKE MOST RESIDENTS AREN'T WELCOME. AND THE HAPPY THE HAPPY ONES DON'T [01:25:04] DO THAT. YEAH. I'M LIKE, YOU KNOW, MAYBE WE ENCOURAGE THEM TO, YOU KNOW WHAT I MEAN? MAYBE WE MAKE THE ENVIRONMENT MORE ENVIRONMENT MORE INVITING. MAYBE WE CAN SAY, MAKE DO THINGS AND MAKE THEM A PRIORITY FIRST AND FOREMOST. SO WHEN THEY COME, THEY CAN SAY, HEY, THIS WAS A REALLY GOOD EXPERIENCE. SO I GUESS FOR INTERACTIONS WITH RESIDENTS, ENCOURAGING THEM TO LIKE COME. YES, ENCOURAGING THEIR FEEDBACK. WE WANT YOU KNOW, IT DOES. IT CAN'T BE LIKE OKAY, THIS IS WE HEAR YOUR PROBLEM BY YOU KNOW WHAT I MEAN. LIKE FOLLOWING UP TOO I THINK IS IMPORTANT. BUT ALSO IF YOU LIKE LIKE THINGS. YEAH. LIKE IF YOU'RE ENCOURAGE HEY I WANT FOR US TO HAVE SEPHORA, THANK GOD. YEAH. EXACTLY. YEAH. LIKE JUST TELL US, YOU KNOW, JUST LIKE, COME AND JUST TALK TO US. JUST LIKE, PLEASE ENCOURAGE COMMUNICATION. YEAH. GOOD OR BAD. SO RESPECTING I THINK RESPECTING ALL RESIDENTS REGARDLESS OF THEIR. HOW WOULD YOU SAY THAT REGARDLESS OF THEIR FEEDBACK. RIGHT. YEAH. SO YEAH, REGARDLESS OF WHAT THEY THINK OR FEEDBACK, WHATEVER IT IS THEY HAVE TO SAY, YOU NEED TO BE RESPECTFUL OF THAT, RIGHT? YEAH. NO, I THINK WE ALL AGREE THAT EVERYBODY DESERVES TO BE ACKNOWLEDGED. YES. ACKNOWLEDGING RESIDENTS IS IMPORTANT. I THINK I ALSO AGREE THAT NOT EVERYONE IS RIGHT. OH YEAH. LIKE RIGHT. NO I GET THAT TOO. AND SO YOU KNOW I AND PUT MAYBE DE-ESCALATE IS NOT THE RIGHT WORD, BUT I'M NOT THINKING OF WHAT THE RIGHT WORD IS. AND I THINK YOU CAN KIND OF PUT THAT LIKE FEEL WHERE I'M GOING. WE DON'T NEED TO INSTIGATE IT. RIGHT, RIGHT. YEAH. YEAH. DON'T MAKE IT WORSE. YEAH. HEALTHY ENCOURAGE HEALTHY CONFLICT. YEAH. RIGHT. THAT'S WHAT WE WROTE FOR OUR RULES OF ENGAGEMENT. AND I FEEL LIKE THAT'S WHAT APPLIES HERE IS LIKE, HEY, WE'RE ALLOWED TO YOU'RE ALLOWED TO COME AND LIKE, BE ANGRY. YOU KNOW, YOU'RE ALLOWED TO FEEL HOW YOU FEEL LIKE WE WANT TO TRY OUR BEST TO FACILITATE HEALTHY CONFLICT. RIGHT. LIKE THAT'S WHAT. OR ALSO, I WOULD LIKE TO SEE US ENCOURAGING RESIDENTS SOLUTIONS. WE HAVE SOME EXTREMELY INTELLIGENT RESIDENTS IN OUR COMMUNITY, AND WE SHOULD BE ENCOURAGING THAT FEEDBACK FOR BUDGETING. ONE. YEAH. SO I JUST PUT LIKE HEALTHY CONFLICT IS JUST LIKE A CONTACTS OR STUFF LIKE THAT OR THOUGHTS. OKAY. I THINK WITH I THINK I THINK WE DO A REALLY GOOD JOB OF LOOKING AT THE RESIDENTS WHEN THEY COME UP AND SPEAK AND ACKNOWLEDGING THEM AND NOT, YOU KNOW WHAT I MEAN? I THINK I THINK SO, BUT THAT'S THAT'S KIND OF STUFF WE WOULD LIKE TO DO. YEAH. I DON'T THINK WE SHOULD AT ALL DISRESPECT OR JUST KIND OF GO BY WHAT YOUR EXPERIENCE IS. RESIDENTS. I DON'T THINK THAT'S AT ALL. THAT'S THAT'S AN IDEA OF LIKE PROFESSIONALISM. BUT I THINK LIKE YOU SAID YESTERDAY, IT'S HARD TO DEFINE THAT. BUT MAINTAINING PROFESSIONALISM WHEN WE SPEAK TO THEM AND TREAT THEM WITH RESPECT AND DIGNITY, YEAH. JUST LIKE EITHER FACE TO FACE OR ONLINE, OUR RESIDENTS ARE EVEN MORE HUMAN BECAUSE THEY'RE THE ONES THAT WE'RE HERE TO WORK FOR. YEAH, AND THEY ONLY HEAR HALF THE STUFF THAT WE KNOW. RIGHT. AND SO WE'RE UNDERSTANDING AND RESPECTING. NOT EVEN. YEAH. SCARY I MEAN IT IS THEY DON'T KNOW A LOT OF THINGS UNTIL AFTER, YOU KNOW, IT'S BEEN VOTED ON OR IT'S BEEN DISCUSSED. AND SO I THINK I THINK WE ALL TAKE THAT WHEN WE TALK TO PEOPLE. I THINK WE'RE ALL LIKE, WELL, I DON'T I THINK THIS LIST IS LIKE A COUPLE MINUTES. HOW DO WE, EVEN IF WE'RE DOING IT, CONTINUE DOING IT RIGHT? BECAUSE THIS IS FOR FUTURE TOO. YOU WANT THE FUTURE COUNCIL TO SAY, OH, THIS IS WHAT THEY WANTED. WE TALKED ABOUT PROVIDING TREAT. MAYBE COME TO THE MEETINGS ON TIME, RESPECT AND DIGNITY. YES. RESPECT AND DIGNITY. YEAH. UNDERSTANDING THAT. BE UNDERSTANDING OF THE RESIDENTS. THEY'RE NOT CONCRETE. DID YOU GET CAUGHT BY THE TRAIN THIS MORNING? WHO SAID HE DID? YEAH. I THINK THE OTHER THING I THOUGHT THAT WAS COMING. I WOULD LIKE FOR US TO BLAME THE COUNCIL. SO I PRACTICE DISCERNMENT WHERE WE LIKE. I THINK FOR ME, DISCERNMENT IS LIKE A HUGE ROLE. LIKE WHAT WE. BUT LIKE, FOR EXAMPLE, LIKE I'M THE KIND OF PERSON THAT LIKE, I, I WANT TO HEAR EVERYTHING. AND THEN IT'S UP TO ME TO DISCERN, OKAY, IF THIS PERSON IS COMPLAINING ABOUT THIS, THAT'S A DOWNSTREAM EFFECT OF THIS UPSTREAM CAUSE. SO IT'S UP TO ME TO DISCERN THAT, RIGHT? IT'S LIKE THEY MIGHT BE SAYING ONE THING, BUT IT'S UP TO ME TO BE ABLE TO ACTUALLY PUT ON LIKE MY LEGISLATIVE THINKING HAT AND SAY, OKAY, THEY'RE THEY'RE UPSET ABOUT THIS. BUT THE REASON IT'S HAPPENING IS BECAUSE OF THIS. SO THE REAL WAY TO SOLVE THIS RIGHT NOW, LONG TERM, IS THIS WE CAN COME UP WITH A SHORT TERM SOLUTION RIGHT NOW, BUT LONG TERM, IT'S UP TO ME TO BE ABLE TO DIFFERENTIATE THAT. SO I THINK THAT'S WHAT GOOD POLICY ANALYSTS DO. SO MAYBE CLEAR COMMUNICATION WITH THE [01:30:04] RESIDENTS, NOT GIVING THEM LIKE NOT ADDRESSING JUST THIS, BUT ADDRESSING ADDRESSING UNDERLYING ISSUES. YEAH. SO WHEN YOU TALK TO THEM IT'S NOT LIKE OKAY WELL WE'RE GOING TO GET LANGLEY FIXED AND THAT'S IT, WHICH IS THE ROAD. WE'RE GOING TO GET THAT ROAD FIXED AND BE DONE. IT'S GOING IN AND EXPLAINING THIS. I'M GLAD YOU CLARIFIED BECAUSE I WAS LIKE EXPLAINING TO THEM LIKE, HEY, YES, THIS IS A BAD ROAD. WE'RE NOT GOING TO JUST BANDAID IT. IT'S GOING TO TAKE TIME. AND THIS IS THIS IS A PROBLEM OF IT, LIKE YOU SAID, REALLY GETTING TO THE ROOT CAUSE AND EXPLAINING, HAVING THAT REAL CONVERSATION WITH THEM AND PREPARING THEM FOR WHAT'S ABOUT TO COME. YEAH. SO THAT JUST BEING, I THINK, ADDRESSING ROOT CAUSE OF THEIR CONCERN. SHOULD. I MIGHT ADD, TO LIKE HAVING A FACT BASED RESPONSE. YES, YES, WE ARE ALWAYS IN TROUBLE. HE'S ALWAYS SITTING HERE WATCHING US. HE'S LOOKING RIGHT AT YOU. HE'S LIKE, HE WAS LIKE, I WASN'T EVEN PAYING ATTENTION. AND HE COMES WITH HER. HIM TOO. ALL RIGHT. ARE WE READY? YEP. WE GOTTA GO. WE GOTTA GO. RIGHT? RIGHT. YES. THIS. IT'S BEEN THE SAME THING. I'M LIKE, IT'S JUST FASTER, RIGHT? JUST PUT YOUR. THEY WANT. EXACTLY. I'M LIKE THERE. THAT'S WHAT IT IS. I MEAN YOU CAN'T. ALWAYS BEHIND. YOU KNOW ME. COME ON. I'M NOT SAYING I'M RIGHT HERE. RESPECTFUL. I'M TRYING TO OTHER COUNCIL MEMBER IS I HAVE IT FACING RIGHT AT ME. RICK I GOTTA FACE IT. RIGHT. BE POSITIVE. ABOUT THAT. YEAH. IT'S GREAT. IT'S FANTASTIC. BE AWESOME. YOU ARE. I'M GOING TO I'M GOING TO PUT IT IN MY OFFICE. YOU'RE ALREADY AWESOME. IT'S GOING TO MAKE EVERYBODY HAPPY. REMIND ME OF THE NEXT TO THE ALIEN. YOU'RE GONNA PUT IT NEXT TO DUMPSTER FIRE. I'M THE PHOENIX. I'M THE PHOENIX RISING UP. YOU'RE THE PHOENIX. OKAY. ALL RIGHT, JACK, YOU GOT A DRAGON, RIGHT? THAT'S RIGHT. YEAH, YEAH, HE'S GOT THE DRAGON CHALICE. YEAH, YEAH, THAT WAS HIS STAFF GAVE THAT TO HIM. THAT'S MY STYLE. YEAH. HOW IS IT? OH, YEAH. THAT'S RIGHT. YOUR SPIRIT ANIMAL. MY SPIRIT ANIMAL DRAGON. I FORGOT ABOUT THAT. OH THAT'S RIGHT. YEAH. DEFINITELY LAID BACK. HAPPY. NEVER FORGET TANGERINE FIRE WHEN NECESSARY. YEAH. HOARDS. GOLD HOARDS. GOLD. NO. I'M KIDDING. I NEEDED OR JUST FOR FUN. AND UNEXPECTED. NEVER. I'VE GOT A WHOLE BUNCH OF THOSE QUESTIONS THAT PEOPLE WOULDN'T EXPECT, BUT I COULD. SEE ME AS A BIKER CHICK. I COULD, YES, MAYBE INSTEAD OF NEXT TIME. MAYBE INSTEAD OF FUN THINGS. IT'S WHAT YOUR SPIRIT YOU HAVE TO GUESS. NOW WE CAN GO OVER THERE. ALL RIGHT. GO TO THE GROUP'S FLIP CHART. YOU KNOW WHAT TO DO. NO ONE. NO ONE WOULD GUESS THAT FOR YOU. YEAH, YOU WROTE IT OUT. BUT WHEN YOU SAY IT, YOU'RE LIKE, YEAH, THAT'S RIGHT. OH, YEAH. YOU'VE GOT AN ASSIGNMENT. OH MY GOSH, I'M SORRY. I'M TRYING TO BE NICE. YOU'RE TRYING I'M TRYING TO BE RESPECTFUL. I KNOW. HOW DO WE DEFINE EMERGENT I THINK LIKE FOR ME I'M LIKE THERE'S LIKE EMERGENCY, QUITE LITERALLY LIKE THERE'S A FIRE. YOU KNOW, THAT'S TRUE BECAUSE PEOPLE BE GOING ON FACEBOOK AND BE LIKE, DO YOU GUYS KNOW WHAT HAPPENED? YEAH. SO WE WANT STAFF TO BE TIMELY. SO HOW DO THEY DO THAT. LIKE WHAT IS THAT FACEBOOK. IS IT THAT WE WANT STAFF TO DO THAT OR WE ARE WE TELLING THAT TO STAFF. THAT SOUNDS LIKE A QUESTION MARK. QUESTION MARK GIRL YEAH YEAH I'M NOT SURE. YES. DISTRICT I DON'T KNOW IF I WHEN I WAS IN DISTRICT TWO I JUST WANTED ME AND THEY'RE NOT MY PERSON. I'M STILL GOING TO TALK TO YOU. SO I WAS LIKE WELL JUST. YEAH. AND THEN. AND THEN QUESTION MARK DISTRICT. YEAH. BECAUSE I DO LIKE THE INTEREST TO SHE'S JUST LIKE IF THIS IS. YEAH THAT'S GOOD. THAT'S GOOD. YEAH. RIGHT. INTEREST TO ME. HEY, MARK, TAKE CARE OF US. I THINK THIS IS TRUE. BUT MAINTAIN EXPECTATIONS. YES. YEAH, I THINK THAT'S GOOD. YEAH. LIKE, YOU KNOW, LIKE. WHAT? SHE WAS WEARING A LITTLE. SHE GOT HERE. JOHN. OKAY. ALL RIGHT. [01:35:06] YOU. OH YOU HAD YOUR. OH. THEY WANT TO PUT ON ANOTHER QUESTION MARK IN THERE. WE GOT TWO. ANYTHING YOU'RE TALKING ABOUT. WE GOT A BIG ONE AT THE BOTTOM RIGHT. ALL RIGHT. IF YOU GUYS ARE READY COME OVER HERE. I KNOW, I KNOW, THIS COULD BE MY VOLUNTEER. TALK TO YOU ABOUT. ALL RIGHT. YOU'RE RIGHT. SORRY. WAIT. HOW DO YOU KNOW I BETTER GO. ARE YOU READY TO GATHER AROUND? I GOT A QUESTION. WELL, I MEAN, WE JUST TALKED ABOUT THE BEHAVIORAL ENGINEERING THING, RIGHT? WHICH IS ABOUT, LIKE, HOW DO WE GET THE BEHAVIOR THAT WE WANT? IT'S LIKE BY SUPPORTING IT. ENCOURAGE YOU TO COME OUT AND TALK. YEAH, YEAH. WHEN WE SUPPORT POSITIVE BEHAVIORS LIKE, HEY, IF SOMEONE BRINGS A SOLUTION TO THE TABLE, NO MATTER IF IT'S FEASIBLE OR NOT, IT'S LIKE, HEY, LET'S TRY TO AT LEAST FACILITATE THAT, YOU KNOW, AS BEST AS WE CAN, BECAUSE WE DO WANT PEOPLE TO BE CIVICALLY ENGAGED, YOU KNOW? SO OKAY, SO IS THIS MORE ABOUT, YOU KNOW, KIND OF ENCOURAGING CITIZEN ENGAGEMENT? YEAH. THAT WOULD MAKE MORE SENSE. YEAH. OKAY. WE GOT AN UNDERLYING ENCOURAGE RESPECTFUL RESPONSIBLE CONVERSATION QUESTION MARK NEXT TO FACILITATE HEALTHY SAFE CONFLICT. SO WHAT WAS THE NATURE OF THE QUESTION THAT ONE HAD TO COME DOWN TO LIKE SAFETY ISSUE. SO IT COULD LIKE FOR EXAMPLE, AND LIKE I USED IT WAS LIKE WE WERE ON THE DAIS TALKING ABOUT THE HOUSING ASSESSMENT. AND AT THE VERY END, I ASKED IF THERE COULD BE BILINGUAL OUTREACH TO OUR RESIDENTS FOR HOUSING ASSESSMENT, AND THEN SOMEONE IN THE AUDIENCE WHO IS VERY MUCH KNOWN ONLINE TO, YOU KNOW, SAY THE CRAZIEST THINGS AND THEN BE FED INTO THAT THREATENED TO CRUSH MY SKULL. AND SO WHAT WE'RE SAYING IS, LET'S ALSO MAKE SURE THAT IN ALL OF OUR INTERACTIONS WITH RESIDENTS THAT WE ARE VERY AWARE OF KEEPING EACH OTHER SAFE, NOT INSTIGATING CONFLICT. CONFLICT IS FINE, RIGHT? THE CONFLICT IS FINE. BUT WE ALSO DON'T WANT TO GO. EXACTLY. YEAH. WE JUST WANT TO MAKE SURE THAT IT'S DONE IN A HEALTHY AND SAFE AREA. WELL, WE WANT IT TO FACILITATE COLLABORATION AND PROBLEM SOLVING AND EVERYTHING COMPLEX. WELL, I THINK IT'S YOU DISAGREE BUT DON'T. YEAH, THAT'S NOT CONFLICT. YOU KNOW I MEAN IT'S A BOAT. IT'S NOT EITHER OR. RIGHT. IT'S LIKE IT'S LIKE WHEN THERE IS CONFLICT, IT'LL MAKE IT WORSE. RIGHT? YES. YEAH. I DON'T WANT TO FACILITATE CONFLICT. I WANT TO FACILITATE COLLABORATION. WELL, THE REALITY IS CONFLICT EXISTS. THAT'S WHAT I DON'T WANT TO DO. AND WE WANT TO TALK ABOUT HOW DO WE DEAL WITH THAT WHEN IT'S WHEN IT DOES EXIST? IT'LL BE I DON'T WANT WELL THEN DO LIKE MODERATE MODERATE HEALTHY SAFE CONFLICT LIKE BECAUSE REGARDLESS HOW IT HAPPENS AND WE NEED TO DO SOMETHING ABOUT IT, YOU KNOW, REGARDLESS OF CONFLICT. BECAUSE I DON'T THINK WE WANT TO ENCOURAGE ANYBODY TO CRUSH BUBBLES. YEAH. WE'RE NOT ENCOURAGING. YEAH. LIKE SUPPORT HEALTHY SAFE MERELY PLAYING A ROLE IN THE CONFLICT. SO THAT WAY IT IS HEALTHY AND SAFE. OKAY. I THINK I GOT ENOUGH TO DO. TRUST ALL OR TREAT ALL RESIDENTS WITH RESPECT AND DIGNITY TO. WHAT IS THAT ADDRESS ROOT CAUSE. I WROTE THAT OF CONCERN WITH FACT BASED RESPONSE AND WHAT WE WE DIDN'T UNDERMINE THE ROOT CAUSE BECAUSE WE REALLY DON'T KNOW WHAT THEIR ROOT CAUSES ARE. WELL, SOMETIMES WE DON'T REALLY KNOW WHERE THEY'RE COMING FROM, BUT WE CAN'T ADDRESS EVERYTHING. WE'RE CONCERNED WITH FACT BASED RESPONSE. WELL, I THINK THE WAY THAT I LAID IT OUT WAS LIKE, IT'S UP TO US TO ALSO USE DISCERNMENT. LIKE I THINK A LOT OF OUR ROLE IS ALSO BEING ABLE TO DO SO IN TERMS OF IF WE HEAR SOMETHING THAT'S GOING TO BE THE DOWNSTREAM EFFECT OF AN UPSTREAM CAUSE, RIGHT. AND SO IT'S LIKE, HOW DO WE CONTINUE BEING ABLE TO LOOK AT, OKAY, WHAT EXACTLY IS THAT. CAUSE LIKE, OKAY, THIS IS HAPPENING BECAUSE OF THIS, BUT WHY DID THAT COME ABOUT? BECAUSE IT'S POSSIBLY BECAUSE OF THIS. SO MAYBE WE NEED TO ADDRESS THIS LONG TERM ISSUE WHILE COMING UP WITH LIKE A SHORT TERM RESPONSE IN THE MEANTIME. BUT I THINK LIKE FOR ME, IT'S REALLY IMPORTANT THAT WE TRY OUR BEST TO TO FIGURE THAT OUT. LIKE THAT'S LIKE THE BIGGEST PART OF POLICY ANALYSIS IS LIKE, HOW DO YOU ADDRESS THE UNDERLYING UNDERLYING ISSUE BEHIND THE MESSAGE THAT'S BEING LOCALIZED? WELL, I THINK WHAT WE USE THAT WAS IRRELEVANT WAS, FOR EXAMPLE, THE STREETS, ESPECIALLY IN POST OAK. RIGHT. IT'S NOT GOING TO BE WE'RE JUST GOING TO GO IN THERE AND LAY THE STREETS RIGHT. THE ROOT CAUSE IS GOING TO BE TEN FEET DOWN OR WHATEVER, YOU KNOW, AND WE'RE GOING TO HAVE TO DIG THAT UP. AND SO SHARING THAT INFORMATION WHERE [01:40:02] RESIDENTS AT THAT TIME IS A ROOT CAUSE AND LETTING THEM KNOW, HEY, YOU GUYS ARE GOING TO NEED TO PREPARE FOR X, Y, Z, EVEN THOUGH IT'S JUST LOOKS LIKE JUST LIKE A ROSE. AND WHEN YOU COME OUT AND FILL IT IN AND MAKE IT SMOOTH, THAT'S NOT GOING TO COST. I THINK THAT'S SITUATIONAL. I MEAN, NOT EVERY SITUATION MIGHT HAVE A ROOT CAUSE OR IT MIGHT BE A ROOT CAUSE WE CAN'T FIGURE OUT. SO IT COULD BE SITUATIONAL BASED, BUT AT LEAST MAKING THAT EFFORT TO GET THERE IF YOU CAN, SO THAT THE RESIDENT KNOWS THAT YOU'RE NOT JUST TRYING TO PUT A BAND-AID ON EVERYTHING AND THEN BYPASS IT. I UNDERSTAND THAT THAT WAS WHY WE DID NOT UNDERLINE THE COST, BECAUSE IT'S SITUATIONAL BASED. YEAH, RIGHT. OKAY. I UNDERSTAND WHAT YOU'RE SAYING. OUTSTANDING. ANY OTHER COMMENTS ON THIS? CAN WE GET RID OF THE BARNEY COLORS? LIKE IT? GEEZ. LET'S GO OVER HERE. WHAT DO YOU HAVE AGAINST BARNEY? YEAH, WELL, I DON'T KNOW. FOR A LONG TIME, BARNEY IN 2004, AND WE GOT RESPECTFUL COMMUNICATION. 2004. THERE'S A THERE'S A HEART NEXT TO THAT ONE. TIMELY UPDATES TO EMERGENT SITUATIONS. PARENTHESES, STAFF QUESTION MARK, CAN YOU CLARIFY WHAT'S NOT DONE BY THAT. BY LIKE WHAT DOES THAT MEAN. WE'RE NOT. YES BECAUSE YEAH. GO AHEAD. YOU'RE GREAT ON THAT ONE. SO WHENEVER THERE'S THINGS THAT'S GOING ON IN THE CITY IN REAL TIME, I THINK A LOT OF TIMES AND EVEN IN THE PAST WHERE WE'RE WE LET'S SAY THE LOCKDOWN AT LEHMANN, THE FIRE THAT HAPPENED, I GUESS I DIDN'T EVEN KNOW THERE WAS A FIRE UNTIL I SAW THE GRASS THAT WAS BURNED UNTIL I GOT EMAILS. IT'S THESE KIND OF ENGAGEMENTS THAT, THAT, THAT ARE CRITICAL AT THAT TIME TO EVEN IF IT'S JUST AN EMAIL TO US OR A SITUATION GOING ON, ON FACEBOOK OR JUST AN ANNOUNCEMENT OF OF WHAT'S GOING ON. I THINK THERE'S BEEN TIMES WHERE YVONNE AND I IN THE PAST HAVE TRIED TO REACH OUT AND SAY, HEY, IS THERE GOING TO BE AN UPDATE OR WHAT'S GOING ON? WE'VE GOT RESIDENTS THAT ARE CONTACTING US AND I KNOW WE DON'T HAVE THE DIRECT INFORMATION RIGHT THEN AND THERE, BUT JUST OF SOMETHING IN REAL TIME THAT WE CAN DO TO GET IT OUT TO THE RESIDENTS, THAT THERE IS A SITUATION GOING ON AND WE ARE GOING TO CONTINUE TO HAVE THOSE. BUT JUST AS LONG AS WE WE KEEP THAT IN MIND, I KNOW WE HAVE AN EMERGENCY COMMUNICATIONS. JIMMIE JOHNSON AND HIM AND HIS GROUP. AND IT'S JUST BASICALLY ESPECIALLY WITH THAT WHEN WE HAVE THE PUBLIC, HOW DO WE APPLY THAT TO. BECAUSE THIS WAS ABOUT HOW WE HOLD EACH OTHER ACCOUNTABLE IN ENGAGING WITH RESIDENTS. SO MAYBE HOW DO WE APPLY THAT THERE? HOW IT APPLIES BECAUSE WE'RE ALWAYS GOING TO BE NO MATTER HOW WE LOOK AT IT, WE'RE ALWAYS GOING TO BE THE FIRST POINT OF CONTACT WHEN WHEN SOMETHING HAPPENS. AND WE TEND TO SAY, BECAUSE THAT'S MORE OF AN ASK. SO MAYBE IF SOMEBODY HAS INFORMATION, I'M TRYING TO. YEAH. SO THAT'S WHAT I'M TRYING TO FIGURE OUT IS TO MAKE SURE THAT WE'VE GOT THAT INFORMATION IN ORDER TO COMMUNICATE IT. SO YES, IT IS A STAFF. YEAH. BUT THAT'S WHAT I'M TRYING TO FIGURE OUT. HOW DO WE WORD THAT. SO WE KNOW THAT AMONGST EACH OTHER AS WELL THAT WE COMMUNICATE THAT MAYBE WE COMMUNICATE WITH STAFF TO SAY, HEY, CAN YOU GUYS MAKE SURE THAT THE OTHER COUNCIL'S AWARE OF THIS? YEAH. AND THE STAFF NEED TO MAKE EVERYBODY AWARE. YEAH. YEAH. BUT LIKE WE CAN ALSO LIKE SORRY GUYS YOU GOT DRUG INTO THIS THAT YOU KNOW LIKE IF WE'RE LIKE IF FOR EXAMPLE, LIKE IF I SEE A FACEBOOK POST FIRST THAT LIKE, YOU KNOW, IT'S LIKE A MINUTE OLD AND SOMEONE'S LIKE THERE'S A FIRE, YOU KNOW, SENDING SOMETHING DIRECTLY TO STAFF IMMEDIATELY AND SAYING, HEY, AND ANY UPDATES THAT YOU PROVIDE, CAN YOU MAKE SURE YOU FORWARD IT TO ALL STAFF? LIKE THAT COULD BE SOMETHING THAT WE HOLD EACH OTHER RESPONSIBLE TO. YEAH, THAT'S THE PART THAT I'M TRYING TO GET TO IS LIKE, THAT MAKES SENSE BECAUSE WE'RE GOING TO AGAIN, THEY'RE REACHING OUT TO US AT THAT POINT. AND THEN THAT WAY WE CAN SEND IT TO THE CHIEF OR SEND IT TO BRIAN AND SAY, HEY, THIS IS WHAT I'VE HEARD. WELL, THE THING IS, THEY ALREADY KNOW. FIRE DEPARTMENT ALREADY KNOWS IF THERE'S A FIRE OVER THERE, THEY NEED TO BE INFORMING US. IF THERE'S A POLICE RESPONSE TO LEHMAN, OUR OUR POLICE CHIEF SHOULD ALREADY BE INFORMING US SO WE CAN GIVE ADEQUATE INFORMATION AND APPROPRIATE INFORMATION. BUT IN DUE TIME, WHEN THOSE EMERGENCIES ARE GOING DOWN, THEY HAVE TO MAKE SURE THE INFORMATION IS CURRENTLY ACCURATE. WELL, IT NEEDS TO BE NEEDED TO US. SO IT SOUNDS LIKE THIS IS THIS WOULD BE A NICE ADDITION TO THE WHAT DO WE NEED FROM EACH OTHER. WHAT DO YOU GUYS NEED FROM STAFF. YEAH. SO I'M GOING TO ADD THAT TO THAT LIST BECAUSE I THINK THAT'S WHERE OKAY. BUT IT'S ALSO OUR RESPONSIBILITY TO THE PUBLIC TO MAKE SURE THAT WE'RE GIVING THEM ACCURATE INFORMATION, WHICH IN THE DURING THE ICE STORM, NOT THE ONE BEFORE, BUT REALLY THAT WENT ALL KINDS OF INFORMATION WENT OUT, LOTS OF IT INACCURATE. AND THAT JUST HAPPENS. AND WE WOULD WE WOULD LIKE TO BE ABLE TO GIVE REALLY GOOD INFORMATION. WELL OKAY. SO PART OF YOUR SO WHAT THAT SOUNDS LIKE IS SEEK TO ELIMINATE MISINFORMATION AND [01:45:02] DISINFORMATION. MAKE SURE THAT YOU KNOW WHAT YOU'RE SAYING. RIGHT. YOU HAVE SOMETHING TO ADD TO THAT IF YOU DON'T MIND. YEAH. I WAS JUST GOING TO SAY I MEAN, THERE ARE SITUATIONS THAT HAPPEN EVERY SINGLE DAY WITH PUBLIC SAFETY IN THE CITY, AND WE GET DIFFERENT UPDATES ON DIFFERENT THINGS, AND THEN WE TRY TO EVALUATE HOW SIGNIFICANT IS IT, HOW PUBLICLY KNOWN IS IT, AND TRY TO PROVIDE YOU INFORMATION. WHEN WE THINK THEY'RE GOING TO BE WELL KNOWN, THEY'RE GOING TO SEE THE GRASS FIRE THINGS THAT ARE HAPPENING, BECAUSE WE KNOW YOU'RE GOING TO BE CONTACTED WITH THAT. AND THE OTHER THING AND THERE'S SOME JUDGMENT ON HOW, YOU KNOW, HOW YOU'RE GOING TO COMMUNICATE THOSE OUT, BECAUSE THERE'S A LOT OF THEM ALL DAY. YEAH. YOU KNOW, IN PUBLIC SAFETY, MICHAEL, EVERY DAY, 24 SEVEN, THERE'S SOMETHING GOING ON. SO WE TRY TO GET THOSE OUT TO YOU TYPICALLY AS AN EMAIL. AND THEN I THINK WE NEED TO DO SOME EOC TRAINING WITH THIS GROUP TOO. ABOUT WHEN WE DO HAVE WE HAVE AN EMERGENCY OR CRISIS OR SOMETHING THAT HAPPENS. HOW DO YOU HOW DO YOU INTERACT IN THAT PROCESS IS REALLY IMPORTANT? I THINK YOU WERE TALKING ABOUT THE INACCURATE INFORMATION. THERE'S THE FOG OF WAR. THERE'S A SITUATION THAT'S GOING ON. IT'S REALLY GOOD QUALITY INFORMATION GOING OUT. YOU GUYS WILL BE GREAT CONDUITS TO GIVE US INFORMATION THAT YOU'RE HEARING FROM THE PUBLIC, AND FOR US TO GIVE YOU GOOD FACTUAL INFORMATION BACK THAT YOU CAN SEND BACK OUT. AND WHAT ENDS UP HAPPENING. AND I'VE SEEN THIS IN LOTS OF OTHER SPOTS, ALL ELECTED OFFICIALS FROM DIFFERENT COMMUNITIES, FROM COUNTY OFFICIALS. THEY'RE ALL CALLING PEOPLE THEY KNOW AND SHARING TIDBITS OF INFORMATION. AND SOME OF IT'S RIGHT, SOME OF IT'S NOT RIGHT. AND SO WE WANT TO MAKE SURE THAT WE HAVE A GOOD PROCESS IN PLACE TO GET ACCURATE INFORMATION OUT. AND THAT'S TYPICALLY GOING TO BE IN THE COUNCIL AREA UP AT PUBLIC SAFETY CENTER. YOU'LL GO THERE IF WE EVER ACTIVATE THE EOC AND HAVE A SIGNIFICANT EVENT. THE IDEA IS YOU COME THERE, WE'LL COME OUT OF THE EOC, PROVIDE YOU GOOD INFORMATION, AND THEN YOU CAN DISTRIBUTE THAT OUT AND ALSO SHARE INFORMATION BACK WITH US. AND THEN GOING BACK TO EOC, THOSE ROLES AND RESPONSIBILITIES ARE REALLY IMPORTANT. AND I THINK IT'D BE GOOD FOR US. BUT EVEN ON A SMALLER BASE, EVEN ON A SMALLER BASIS, WHEN 20 POLICE OFFICERS ARE RESPONDING TO A SITE, THE PUBLIC'S GOING TO ASK US WHAT'S GOING ON. WE NEED TO HAVE ALREADY KNOWN, WELL, WE WE HAVE WE HAVE THAT ISSUE WITH THE PROTEST THAT THAT OCCURRED. EXACTLY. THAT'S JUST A AND WE DIDN'T KNOW. YEAH. AND WE DIDN'T KNOW UNTIL HALF AN HOUR, AN HOUR AFTER THE KIDS WERE HERE. YEAH. WHAT WAS GOING ON DOWN HERE? I WAS RIGHT THERE. BUT WE GOT LOTS OF TEXTS ABOUT IT. WE GOT A LOT OF TEXTS. YEAH, THAT'S THAT'S SUPER. THAT IS SUPER IMPORTANT. YOU DIDN'T TELL ME WHAT I, WHAT I PUT HERE, I THINK WAS TO THAT I WAS JUST GOING TO SAY THAT IS SUPER IMPORTANT. I MEAN, I TOTALLY AGREE. AND CERTAINLY THERE'S ELEMENTS OF WHEN WE'RE RESPONDING, WHEN WE'RE WHEN WE'RE RESPONDING TO CALLS AND STUFF, WE DO KNOW WHAT WE'RE GOING TO, ALTHOUGH THEY ARE STILL EVALUATING WHAT'S HAPPENING. BUT TO BE AS MAKES A GOOD POINT AND BRIAN'S POINT TO GETTING THE CORRECT INFORMATION AND HAVING IT ALL CORRECT, SOMETIMES IT TAKES TIME. WE DON'T ALWAYS KNOW. IN FACT, LIKE WITH WATER SITUATIONS AND STUFF, SOMETIMES A RESIDENT WILL BE THE FIRST TO SEE WATER COMING OUT OF A PLACE AND STUFF. SO I KNOW YOU GUYS, WHEN YOU SEE IT HIT OR GET CONTACTED BY A CONSTITUENT, SOMEONE SEES WATER RUNNING DOWN THE STREET. THEY MUST BE A MAIN BREAK, RIGHT? AND SO THEY SEND SOMETHING TO YOU GUYS. NOW, IMMEDIATELY IN Y'ALL'S HEAD, THERE'S A CLOCK TICKING. YOU KNOW, LIKE I NEED INFORMATION, BUT FOR US TO GO GET THAT INFORMATION, WE WANT TO SEND SOMEONE OUT. WE WANT TO HAVE EVALUATED STUFF. SO MAYBE THERE'S AN IN BETWEEN OF HERE'S EXACTLY WHAT HAPPENED IN THE INFORMATION. AND WE'RE AWARE OF IT. STAFF IS GOING OUT TO EVALUATE IT. AND I'LL HAVE YOU I'LL HAVE AN UPDATE IN THE NEXT HOUR OR SO BECAUSE WE KNOW YOU GUYS ARE GOING, HEY, IT'S IT'S BEEN AN HOUR, AN HOUR SINCE WE IT'S BEEN AN HOUR SINCE WE'VE HEARD ANYTHING. SPEAKING OF, OUR STAFF IS OUT THERE LOOKING AT IT AND IT MAY BE THAT'S LIKE, OH, THAT'S NOT IT DOESN'T HAVE ANYTHING TO DO WITH THE CITY. IT'S SOMETHING ELSE THAT'S GOING ON OR WHATEVER. BUT I KNOW YOU GUYS ARE THINKING LIKE, COME ON, WHERE'S MY UPDATE? WHERE'S MY UPDATE? IT'S COMPLICATED. IT'S DYNAMIC ENVIRONMENT. SO THERE'S LOTS OF PEOPLE GOING. BUT I DO THINK TRYING TO MAKE SURE WE HAVE WE TRY TO GET THAT INFORMATION OUT. BUT IT'S JUST TO SAID SOMETIMES WE'RE NOT SURE WHAT THE FACTS ARE OTHER THAN IT'S OKAY TO SAY WE KNOW ABOUT IT AND WE'RE RESPONDING. YEAH, YEAH. AND WE'LL GET YOU AN UPDATE AS SOON AS POSSIBLE. YEAH. SO WHAT I CHANGED THIS TO WAS FACILITATING THE DISSEMINATION OF TIMELY AND ACCURATE INFORMATION. SO YOU MAY HAVE A DIFFERENT ROLE, YOU KNOW, INTERACTING WITH STAFF INTERACTING. YOU KNOW YOU MAY BE THE GO BETWEEN WHAT HAVE YOU. SO DEPENDING ON THE SITUATION ALL RIGHT. RESPOND TO CONSTITUENTS. THERE'S A QUESTION NEXT TO BASED ON DISTRICT INTERESTS ETC. YEAH. WELL OUR GROUP FEELS LIKE WE DON'T WANT TO BE LIMITED TO DISTRICTS. SO WE WE LIKE WHEN I WAS IN DISTRICT TWO, I WOULD RESPOND TO ANYBODY WHO WROTE TO ME, AND I MEAN, I'M VERY FORTUNATE AS MAYOR THAT I CAN RESPOND TO EVERYBODY BECAUSE I RECEIVED MOST OF THE, YOU KNOW, A LOT OF THE EMAILS, BUT I DON'T THINK WE NECESSARILY NEED TO, YOU KNOW, LIMIT IT TO DISTRICTS, BECAUSE I KNOW LAURA LEE HAS A HUGE INTEREST IN IN ENVIRONMENTAL STUFF THAT'S BASED ON INTEREST. YEAH. SO RESPOND. SO DO YOU ONLY WANT INTEREST IN YOUR DISTRICT. NO, NO NO OKAY. THAT'S WHAT I'M SAYING. LIKE SO LET'S NOT LIMIT IT TO DISTRICT. NO I THINK WE JUST WANTED SOME CLARITY ON WHAT YOU MEANT BY SEMICOLON. YEAH. OKAY. YEAH. JUST SAY YOU JUST DON'T HAVE TO RESPOND TO EVERYBODY. EVERYTHING ALL OVER THE CITY. I MEAN, AS A AS MAYBE YOU COULD PASS IT TO THE PERSON [01:50:07] WHO IS THOUGH. I WOULD ALWAYS DO THAT. YEAH, YEAH. BUT SOMETIMES YOU MIGHT GET SOMETHING FROM AND I AND I, I PASS THAT TO THEM. THAT COULD BE THE EXPECTATION IS THAT WE LOOP IN THAT DISTRICT. BUT IT'S NOT THAT WE RESPOND TO EVERY SINGLE CONSTITUENT THAT SENDS AN EMAIL TO THE WHOLE COUNCIL, BUT I DON'T THINK THAT SHOULD BE AN EXPECTATION. WHEN YOU AND I WERE ON COUNCIL BEFORE, REMEMBER WHEN WE HAD PRESENTATIONS WHERE WE WOULD SAY, THESE ARE ALL THE CIP STUFF AND THESE ARE ALL THE DEVELOPMENTS AND WE SAY HERE, LEHMANN ROAD PROJECT, THIS IS WHERE WE'RE AT, THIS IS WHAT'S GOING ON. HERE'S WHERE THIS IS AT OVER HERE, UPDATES AND SO FORTH. IF WE ADDED THAT A LITTLE BIT MORE TO WHERE IT'S LIKE, OKAY, OVER HERE IN DISTRICT SIX. YEAH. THESE ARE YEAH, THESE ARE, THESE ARE APARTMENTS THAT ARE COMING UP OR THINGS LIKE THAT. BECAUSE WE'VE GOT RESIDENTS THAT SAY, HEY, WHAT WHAT'S BEING BUILT OVER HERE? YOU KNOW WHAT? HEY, I THOUGHT WE WERE GETTING A SPECIFIC RESTAURANT. IS THAT RESTAURANT COMING AFTER ALL? WE DON'T KNOW YET. SO, YOU KNOW, IT MAY TAKE A DAY OR TWO BEFORE WE RESPOND. BUT EVEN IF THAT'S THE CASE. BUT THERE'S ALWAYS JUST A CHANCE OF. BECAUSE WE. WE'RE GOING TO STILL CONTINUE TO EXPLODE AROUND HERE. SO IT'S JUST A MATTER OF ALSO KEEPING EVERYBODY UP TO LOOK, ESPECIALLY WHEN WE'RE TALKING ABOUT, YOU KNOW, THE ROAD BONDS IN THE IN THE CONSTRUCTION THAT'S GOING TO BE HAPPENING. I KNOW WE HAD A BIG TRAIN THAT JUST BLOCKED THIS. AND YESTERDAY THERE WAS ANOTHER SITUATION WHERE THERE WAS AN ACCIDENT ON PARKWAY. GET READY. LIKE WE KEEP CONTINUING TO PREACH TO THE RESIDENTS GET READY. CONSTRUCTION'S COMING IN THE NEXT TWO YEARS. NEXT YEAR AND A HALF, THOSE KIND OF THINGS. IT'S GOING TO BE WORSE BEFORE IT GETS BETTER, GET A LOT WORSE BEFORE IT GETS BETTER. SO IS IT KIND OF LIKE SOMETHING TO RETHINK IF WE REWARD THIS TO, YOU KNOW, SOMETHING AROUND BEING RESPONSIVE BASED ON YOUR KNOWLEDGE, EXPERTISE, ETC. YEAH, I THINK RESPONSIVE I LIKE IN THAT CASE I'D LIKE BE RESPONSIVE ACCORDING TO YOUR DISTRICT BUT DON'T LIMIT YOURSELF. YOU KNOW WHAT I MEAN? YEAH. LIKE IF I'M GOING TO RESPOND, IT DOESN'T HAVE TO BE JUST FOR MY DISTRICT. BUT IF YEAH, IF THAT IS YOUR DISTRICT, YOU SHOULD YOU SHOULD RESPOND. ABSOLUTELY. IF YOU KNOW, SOMETIMES YOU DON'T KNOW WHERE SOMEBODY IS LIVING, MAYBE YOU CAN EVEN OBTAIN MORE INFORMATION AND BE LIKE, HEY, WHERE DO YOU LIVE? SO I CAN PASS IT TO THE RIGHT PERSON? YEAH. ALL RIGHT. AND THEN THIS LAST ONE, THERE WAS AN UNDERLYING PROVIDE INFORMATION BUT MAINTAIN EXPECTATIONS ARE SET AND MAINTAIN EXPECTATIONS. FOR INSTANCE STATE CONDITIONS MAY CHANGE. GOING BACK YOU MARKED OUT WHAT I THOUGHT WAS GOOD. OH YES I THOUGHT THAT WAS GOOD. YEAH WE LIKED THAT. YEAH. BUT JUST ESPECIALLY IF YOU'RE IN THEIR DISTRICT, YOU SHOULD BE RESPONDING, RIGHT. YEAH. THEY THEY BOTH. YEAH. I DON'T WANT TO LIMIT WHAT I WANT TO EXPAND, YOU KNOW, SAY THE SAME THING. YEAH. OKAY. ARE THEY INTENT WAS TO SAY THE SAME THING. SO. RIGHT. KNOWLEDGE. EXPERTISE. DISTRICT. YES. THERE YOU GO. PERFECT ETC. HOW'S THAT. YEAH. THANK YOU. OKAY. VERY GOOD. ALL RIGHT. I'LL TYPE THIS UP. LET'S TAKE TALK ABOUT THAT LAST ONE. OH, IT WAS UNDERLINED I DIDN'T KNOW IF WE NEEDED. YEAH WE AGREED TO IT. OKAY. DO WE WANT TO TALK ABOUT IT. ARE THERE ANY QUESTIONS OR COMMENTS ON IT? MAYBE DISSERTATION? I THINK THAT KIND OF GOES WITH WHAT WE WROTE ABOUT THE UNDERLYING ISSUES. YOU KNOW WHAT I MEAN? JUST LIKE IT'S NOT CAN'T BE LIKE AT WALMART. LIKE YOU'RE ALWAYS RIGHT AND THIS IS WHAT IT IS, BUT MORE LIKE, HEY, THESE ARE THINGS THAT MIGHT HOLD THIS UP. AND JUST SO WE'RE BEING OPEN AND HONEST AND REALISTIC WITH YOU, AND WE WANT TO ADDRESS YOUR CONCERNS, BUT WE ALSO WANT YOU TO UNDERSTAND THIS IS NOT GOING TO BE AN EASY FIX. IS RANDALL'S COMING OR IS RANDALL'S NOT COMING? THE ANSWER IS PROBABLY NOT. SO THIS IS A NICE MENTAL SEGUE INTO THE NEXT THING WE'RE GOING TO DO, WHICH IS YOU'RE GOING TO WRITE A GOAL, A HIGH LEVEL GOAL FOR YOUR CUSTOMER EXPERIENCE. THAT'S THAT FURTHER DEFINES YOUR VISION, RIGHT? SO AS I MENTIONED YESTERDAY AT THE END OF YESTERDAY. SO YOU MIGHT NOT REMEMBER BECAUSE IT WAS LATE AND WE'VE ALL SLEPT SINCE THEN. FINANCIAL GOALS FOR COUNCILS ARE TYPICALLY THE SAME FROM CITY TO CITY. SOME VARIATION OF TO BE GOOD STEWARDS, GOOD AND FAITHFUL STEWARDS OF THE CITY'S RESOURCES OR. ETC. BUT THE CUSTOMER. YOUR GOAL FOR YOUR CUSTOMERS CAN BE DIFFERENT. IT'S GOING TO REFLECT YOUR VALUE PROPOSITION, REFLECT YOUR VISION. SO THAT'S THE FIRST ONE I WAS I'M GOING TO HAVE YOU GUYS DO. SO THE FIRST STEP IS TO WRITE A GOAL FOR YOUR CUSTOMER FOR WHAT YOU WANT YOUR CUSTOMERS EXPERIENCE TO BE IN THE FUTURE. SO WHAT ARE THEY? YOU KNOW, WHEN THEY INTERACT WITH THE CITY, WHAT DO YOU WANT THEM TO WALK AWAY WITH? DO YOU WANT THEM TO FEEL HEARD AND RESPECTED? DO YOU WANT THEM TO BE SENSE OF BELONGING? YEAH. YOU WANT THAT THAT THEY THEY ACKNOWLEDGE THAT, YOU KNOW, YOU'RE YOU'VE GIVEN THEM THE BEST INFORMATION, WHATEVER THAT HAPPENS TO BE. AND IT DOESN'T HAVE TO BE WHAT YOU AS A COUNCIL DO, BUT AS CITY AS A, [01:55:02] YOU KNOW, THE STAFF COUNCIL, ETC. ANY INTERACTION, ANY INTERACTION WITH THE CITY AT ALL. OKAY. AND YOUR CUSTOMERS ARE RESIDENTS, BUSINESSES, VISITORS, PEOPLE DRIVING DOWN 35, ETCETERA. IT'S EVERYBODY THAT HAS TOUCHES THE CITY IN ANY WAY. WHAT DO YOU WANT THEIR EXPERIENCE TO BE? WHAT WORDS DESCRIBE THAT. AND WE'RE GOING TO DO THE SAME PROCESS. SO DON'T THINK YOU HAVE TO HAVE A FLOWERY STATEMENT OR SOMETHING. YOU KNOW, IF IT'S JUST A SET OF WORDS, THAT'S FINE. BUT DO IT INDIVIDUALLY FIRST. THEN WE'RE GOING TO DO THE ONE, TWO, FOUR TECHNIQUE AND WE'RE GOING TO COME UP WITH A CUSTOMER EXPERIENCE GOAL THAT'S GOING TO FURTHER DEFINE YOUR VISION. SO PUT IT BACK TO THE TYPEKIT FOR THAT. SO WE'RE GOING TO DO ONE FOR EACH OF THOSE. OTHER THAN FINANCIAL I'M GOING TO PROPOSE ONE FOR INTERNAL BUSINESS PROCESS AS WELL BECAUSE USUALLY THOSE ARE YOU WANT EACH OF THOSE. WE'RE GOING TO DO ONE FOR CUSTOMER AND ONE FOR EMPLOYEE. BUT RIGHT NOW I JUST WANT YOU TO DO YOUR CUSTOMER EXPERIENCE. JUST JUST CUSTOMER. JUST DO ONE AT A TIME OKAY. RESIDENT TAXPAYER CONSUMER VISITORS. VISITORS CUSTOMER VISION OKAY. HE SAID HOW DO YOU WANT YOUR HOW DO YOU WANT THEM TO FEEL WHEN THEY COME HERE? I THINK JUST LIKE HE SAID, ANYBODY. SO LIKE WHETHER IT'S A BUSINESS VISITOR DRIVER. YEAH, YEAH. UNLESS YOU'RE THE ONE. ON THE BUSINESS, RIGHT? I CAN SEE. OKAY. YEAH. SO. WHEN YOU LOOK WHAT DO YOU SEE? IS IT SEEMS LIKE. JUST. WHAT ARE YOU WRITING? YOU'RE ABOUT TO FIND OUT. FOR 40. I KNOW. GO TO YOUR ROOM. WHAT WOULD WE DO? THAT'S RIDICULOUS. THIS IS TOO MUCH. I'M LEAVING. THE TRAIN IS TRAUMATIZING ME. WE CAN'T LEAVE. I CAN'T WORK UNDER THESE CONDITIONS. I WILL. YOU, GIRL. YOU GO BY, YOU JUST GO. WELL, I WAS TRYING TO GET OVER. I MEAN, IT'S LIKE A MILE AWAY. MY WIFE INSISTED ON DRIVING ME, AND I'VE TRIED TO THINK OF A WAY TO GET IT OVER. EVERYBODY FREAKING OUT ON THE LOGISTICS OF IT. NO, IT'S ACTUALLY THE 150 BYPASS. HAD IT TAKE A WHOLE DAY. OH, WOW. ONE OF THEM RAN OUT OF DIESEL. THAT WAS PART OF THE. THAT WAS. I SO WANTED IT. SOMEBODY SEEMED TO THINK I DIDN'T WANT TO HAVE 20. IT WAS GOING TO COME THROUGH AND IT WAS GOING TO BE ANOTHER BRIDGE AT 150 TO CONNECT UP. YOU MEAN THAT'S CALLED THE 150 REALIGNMENT? I'M GOING TO TRUST YOU GUYS. IT LOOKS LIKE ABOUT HALF, AT LEAST HALF A YEAR ARE DONE WITH YOUR ORIGINAL THOUGHT. SO HERE'S WHAT I WANT YOU TO DO I WANT YOU YOU'RE IN CHARGE OF PUTTING YOURSELVES TOGETHER IN PAIRS AND ONE GROUP OF THREE. AND WITH PEOPLE YOU HAVEN'T WORKED WITH YET, AT LEAST IN THE INITIAL CUT. SO THINK ABOUT [02:00:02] IT. IF THERE ARE PEOPLE YOU HAVEN'T WORKED WITH YET, IS THERE ANYBODY YOU DIDN'T PAIR UP YET WITH? MELISSA, I HAVEN'T WORKED WITH YOU, I HAVEN'T. SO YOU'RE A PAIR. WHAT'S THAT? I HAVEN'T BEEN WITH COURTNEY YET. ALL RIGHT. SO YOU GUYS ARE PREPARED IN LAURA LEE AND LAURA LEE. I'LL BE HONEST WITH YOU. I WAS RESPONDING TO A RESIDENT'S EMAIL, AND SO I HAVE COMPLETELY SKIPPED THIS ENTIRE TASK. OKAY, SO YOU'RE GOOD. YOU CAN. YOU BEING A CLASS THREE. WHY? MARK, COME WITH US. MARK, YOU COME WITH US. THREE AND THEN HE'S GOING TO GO OVER THERE AND THEN COURTNEY GOOD HONESTY. YEAH. YOU'RE NOT TAKING HER FROM ME. NO, BUT YOU GUYS CAN DO YOUR THREE BECAUSE SHE HAS TO WORK WITH THREE, AND THEN IT'LL BE US. NO NO NO. EVER. YEAH. SO TODAY ME, YOU AND HER. OKAY. SO AND AND I HAVEN'T WORKED WITH MARK. YES. SO SHE'S GOING TO GO WITH THEM AND THEN US. WE'RE GOING TO WORK TOGETHER OKAY. SO LAURA ARE YOU GOING WITH THE THREE AND MARK WITH THREE. YEAH. THE TWO GROUPS TWO AND THREE. HAVE YOU GUYS WORKED TOGETHER TODAY? NO. OKAY. WE WORKED TOGETHER. ALL RIGHT, COME ON. MAYOR, MAYOR, MAYOR PRO TEM, YOU TWO WITH ME, I APOLOGIZE, I THOUGHT IT WAS THREE AND FOUR. I GOT A BUNCH OF MOMS HERE. NO, YOU DIDN'T TELL ME WHERE TO GO. TELL ME WHERE TO PARK. OKAY, SO TELL ME WHERE TO PARK. WHAT IT IS. I'LL TELL YOU. JUST TELL ME WHERE TO PARK. OKAY? SO I'M GONNA BE HONEST. THE WAY. THE WAY I WANT THEM TO FEEL. I WANT THEM TO FEEL WELCOMED, OKAY? I WANT THEM TO HAVE A POSITIVE. I WANT THEM TO TRUST YOU. I MEAN, I'D SAY ANYTHING I HAD. WHENEVER I INTERACT WITH RESIDENTS, I WANT THEM OR NEW RESIDENTS OR WHOEVER IT IS. PEOPLE COME TO VISIT, PEOPLE COME TO VISIT, A SENSE OF BELONGING AND HAVING A GREAT EXPERIENCE, WHETHER THEY'RE A SENSE OF ALSO FEELING SAFE. AND IN THE END, THEY WANT TO CONTRIBUTE TO THE CITY, THE CITY OVERALL, WHETHER IT'S TO COME, WHETHER IT'S TO COME SHOPPING HERE OR TO VISIT HERE, OR YOU WOULD WANT TO LIVE HERE TO FEEL GOOD ABOUT CONTRIBUTING, YOU'RE LIKE, WELL, I WANT TO NOT SO MUCH CONTRIBUTING TO, YOU KNOW, CITY POLITICS OR WHATEVER, BUT JUST CONTRIBUTING TO AND IT COULD BE CITY POLITICS. IT COULD BE ECONOMICALLY. I LOVE COMING TO KYLE BECAUSE I LOVE THE STORES. I LOVE THE SHOPS, I LOVE THE PEOPLE WHEN WE GO VISIT AND, YOU KNOW, THINGS LIKE THAT. YOU WANT TO HAVE A POSITIVE EXPERIENCE IN YOUR WORLD, RIGHT? OKAY. I WANT THEM WHEN THEY'RE HERE TO HAVE A CLEAR UNDERSTANDING. UNDERSTANDABLE. SO FOR DEVELOPERS, I WANT THEM TO KNOW EXACTLY WHAT WE EXPECT, INFORMATION OR EVEN THE RIGHT TO HAVE YOU COME. YOU CAN'T BE CRAZY. YOU SELL BECAUSE YOU KNOW THAT'S. EXPECTATIONS. WE HAVE A. I BELIEVE AND WE'RE VERY WE'RE VERY STRICT ON SOME THINGS. OH YEAH. AND WE'RE, WE'RE WE'RE MORE WE'RE DIRECT BUT FAIR BECAUSE BEING STRICT MEANS THAT, YOU KNOW, THERE'S NO LEEWAY. BUT BEING VERY DIRECT, THIS IS THE EXPECTATIONS WE HAVE OF OUR RESIDENTS AS FAR AS THOSE THAT WANT TO DO BAD THINGS. BUT THESE ARE ALSO THE THINGS THAT THAT, YOU KNOW, REQUIRED FOR US TO HAVE THE GREAT THINGS WE HAVE IN OUR CITY. ALL RIGHT. SO TO HAVE A CLEAR, UNDERSTANDABLE OH EIGHT, WE WANT THEM TO HAVE A CLEAR UNDERSTANDING OF EXPECTATIONS. SO A WELCOMING ATTITUDE, NO MATTER WHICH ARE FAIR, WHICH ARE FAIR, WHICH ARE FAIR. WELCOME, THEY MAY OR MAY NOT. AND THEN THAT'S WHEN WE AS CITY US AS A COUNCIL GO BACK TO SAY, HOW DO WE MAKE IT CLEAR? BECAUSE IT'S GOING TO BE UP TO US AND HOW WE SET THROUGH OUR ORDINANCES, THROUGH OUR, OUR REGULATIONS AND POLICIES AND ALL THAT STUFF, HOW WE SAY SO. WE EXPECT, YOU KNOW, WE WANT TO ENFORCE THEM. WE WANT PEOPLE TO COME HERE BECAUSE, AGAIN, OVERALL, WHEN PEOPLE WANT TO LIVE HERE, THEY WANT TO LIVE IN THESE TYPES OF THINGS A SENSE OF BELONGING, A SENSE OF SECURITY, SECURITY SAFE FOR THE FAMILIES AND BUT ALSO THAT THERE'S SPECIFIC THINGS THAT, YOU KNOW, WE DO HERE IN CITY COUNCIL. SO WE DON'T PLAY, YOU KNOW, WE'RE WE GOT ALL THAT RIGHT. DON'T PLAY AROUND. YEAH. THANK YOU. I KNEW I WANTED. MAYOR JOHN MAYOR OKAY. GOT IT, GOT IT, GOT IT, GOT THIS GOING I THINK. AND I WAS LIKE. YEAH THAT ONE. OVER THERE BY TEXAS ROADHOUSE. AT NIGHT THAT REMINDS YOU THAT ANYTHING. WHY [02:05:10] CONSIDERING. BECAUSE YOU THINK THAT'S GOING TO BE ABOUT IT. YES. I'LL BE RIGHT THERE ON THE. ZERO I DIDN'T I HAD AN INTERNAL PANIC ATTACK. NO, I WILL SAY THIS. HEY. YEAH. IF THEY CAN ALLEVIATE IT FROM WHERE THEY'RE LOCATED. YEAH. I THINK WHERE THEY SAID IT'S A DRIVE THROUGH ONLY. WELL THAT'S THE WAY THE MARKET'S GOING. YEAH. THERE'S NO NEED TO COME IN HERE. YEAH I WENT TO A WENDY'S AND PROBABLY TEN YEARS AGO MAYBE EVEN LONGER. AND IT WAS DRIVE THROUGH ONLY AND I WAS LIKE, YEAH TRY TO GET IN THE CAR. YEAH. BUT WHAT IT IS IS THAT YOU PLACE YOUR ORDER. NOW YOU CAN JUST PUSH THE ORDER. YEAH. YEAH. YOU JUST PULL IN AND IT'S ALREADY PAID FOR IT. AND YOU JUST. YEAH. SO IT'S GOING TO BE THAT'S, THAT'S JUST THE WAY THAT OUR WE HAVE TO START LOOKING AT OUR CITY. YEAH. GOING FORWARD LIKE THAT ONE OF OUR. NO, NO. I THINK THAT'S PROMOTING BAD BEHAVIOR. I DON'T LIKE TO EAT CAR AND I'M NOT TAKING IT I'M NOT TAKING IT TO A PICNIC. AND IT INCREASES. EXACTLY. SO GOOD. THAT'S WHERE I WAS WHERE I WAS GOING WITH THAT SAME TIME. YEAH. OTHERWISE THE ENTIRE CITY WITH THE AREAS THAT WE WENT. YOU GUYS ARE READY. ALL RIGHT, LET'S GO, LET'S GO. TERRIFIED AND THEN RECORDED THE WHOLE THING. SO LIKE, I COULD SEE THE. LIKE. LIKE MY EYES, LIKE, JUST KIND OF, YOU KNOW, THAT'S COOL. THAT'S COOL. COMING IN THERE AND JUMPING AHEAD AND THEN GET THIS OUT TO READY. ALL RIGHT. SO WE WANT. THIS RIGHT. EXACTLY. THANK YOU. YOU KNOW I WOULD LIKE TO BE ABLE TO DO ANY WORK. SO AND AND YOU WOULD CARE ABOUT IT. I TOLD YOU THAT. YEAH. WE WANT THEM WHEN THEY. AND SHE'S LIKE, YOU BET SHE'S SO HUMBLE. SHE'S LIKE YES I GO I. LIKE EVERYBODY. OKAY OKAY. SO OKAY. WE WANT THEM TO HAVE A CLEAR UNDERSTANDING OF YOU CAN TELL ME WHAT YOU CARE ABOUT, BUT WHERE YOU SPEND YOUR MONEY IS WHERE YOU ACTUALLY CARE. WE WANT THEM TO LIKE WE'RE TALKING ABOUT DEVELOPERS LIKE IN MACOMB. GO RIGHT. MARK THEM TO KNOW WHAT YOU DID YOUR HOMEWORK. YEAH, YOU GOT IT RIGHT. LIKE YOU HAVE KIND OF LIKE WE EXPECT THAT YOU'RE NOT GOING TO HARM PEOPLE BECAUSE LIKE, WE LIKE WE'RE NOT SPECIAL. WE HAD A GREEN MARKER, BUT WE EXPECT THAT YOU'RE GOING TO READ ONE RIGHT HERE. YEAH. RIGHT. AND LET'S BE. CLEAR UNDERSTANDING EXPECTATIONS. SO WE GOT ON THERE. HOW DO WE SAY THAT INSTEAD OF LIKE EXPECTATION WE WANT OUR CUSTOMERS TO FEEL RESPECTED OKAY. SO INSTEAD OF EXPECTATIONS WHY NOT SUPPORT OUR EXPECTATIONS. WELL WE'RE NOT GOING TO BE ABLE TO MAKE PEOPLE BEHAVE THIS. BUT IT'S JUST A MATTER OF LIKE IN OUR CITY, WE HAVE IT IN A VERY SAFE DISTRICT. AND. FOR PEOPLE TO BE AND I MEAN, IT'S A VERY. COMMUNITY. BUT SO THEN THERE WOULD BE MORE LIKE WE WANT THEM TO LIKE AND THEN. YEAH. WELL, I WOULD LIKE TO HAVE CLEAR AND EASILY ACCESSIBLE INFORMATION. YEAH. I WANT THAT TO BE UNDERSTANDABLE. I WANT OUR ORDINANCES TO I WANT IT TO SET A CLEAR EXPECTATION OF HOW WE WANT OUR CITY TO BE. AND I REALLY YEAH. WELL, THERE'S WAYS TO DO THAT. THAT'S IT. ALL RIGHT. INFORMATION LIKE THAT, I'VE BECOME ENTIRELY TOO RELIANT ON AUTO CORRECT. YEAH, YEAH. WHAT'S THAT? WHAT THE. HOW DO WE SAY LIKE LIBERTY MUTUAL. OKAY. LET'S LET'S LET'S CIRCLE BACK. IT'S A GOOD ONE. YES. OKAY. SAID IT'S RESPECTED AND TREATED WITH DIGNITY. HIS WIFE FEEL THAT WE'RE A LITTLE MORE FAITH AND FEEL THAT WE'RE RESPONSIVE, EFFECTIVE AND EFFICIENT. YES. OKAY. THERE WAS ONE MORE. KNOWING HOW TO. WHAT [02:10:05] TIME DID THEY HAVE? 11. IT WAS LIKE 1144. BUT. SUSTAINABLE INSURANCE IS EXTENSIVE. YEAH. SO AND THE PARENTS ARE. AND SO SHE PUTS THIS DOWN AND THE WAY THAT WE HAVE IT SET UP. I RATHER LIKE IT SHOULD FLOW NICELY. YEAH. AND AND COME ON. HE PLAYED INSTRUMENTS RIGHT. SHE'S LIKE THE TEACHERS. AND THEN HE DID NOT. OKAY. THE NEXT BULLET EVERYBODY WANTS TO A WELCOMING ATTITUDE. YEAH. SOMETHING. THEY WANT TO LET ME. YES. EVERY OTHER HOUSE HAS IT. YEAH. SO MAYBE YOU WANT TO GO AS WELL. SO THAT'S MY DREAM. THAT'S OKAY. YES. YOU'LL BE GREEN. YOU'RE GOING TO HAVE. OH YEAH. SO HOW DO WE WRITE THAT. OKAY. WE DID THAT WORK. SO LET'S FIGURE OUT THERE'S A REASON I HAVEN'T BEEN ASKED TO WRITE ANYTHING YET. WORDSMITH. THAT'S NOT BAD. IT'S BOTH ON THE WRITING. I WANT PEOPLE TO FEEL MUCH BETTER THAN ANY ONE. OR MAYBE. YOU WANT TO OFFER. WE WANT PEOPLE TO SUPPORT THE UNIQUE OR THEIR INDIVIDUAL. YEAH. I'M SO THAT WE'RE SUPPORTIVE OF THEIR LIFE. I KNOW THAT'S LIKE YOU'RE TRYING TO PUT IT IN THAT PERSPECTIVE THAT WE'RE LOOKING FOR. WHATEVER IT IS. THEY HAVE THAT SENSE OF, YOU KNOW, OKAY, GREAT EXPERIENCE. WHATEVER WORK WE'RE. DO. BUT I THINK MAYBE IT'S MORE LIKE WE ARE RESPONSIVE TO THEM AS WE'VE ALREADY INDIVIDUAL LIKE INSTEAD OF TRYING TO LIKE, YEAH, EMPHASIZE THAT I THINK THEY WOULD. BUT LIKE YOU NEVER KNOW. YEAH. PARTICULAR ISSUES. IS THEIR OWN. AND WE WANT TO MAKE SURE THAT THEY. THAT'S ALL THAT YOU KNOW WE'RE JUST TRYING TO LIKE KIND OF LIKE YOU KNOW LIKE WE WANT TO BE RESPONSIVE TO THEM TO THEM AS OPPOSED TO. PUTTING THAT TOGETHER WITH ME. I HAVE A HARD TIME ACCEPTING THE BARE MINIMUM. YEAH. AND I TRULY BELIEVE THAT OUR RESIDENTS DESERVE BETTER. RIGHT. IT'S OKAY. OKAY. WHERE'S THAT? OH, THERE IT IS ALREADY. LITERALLY. ALL RIGHT. THERE'S A SHORT SIGHTEDNESS THAT COMES WITH THAT. MR. RICK SAYS WE'RE ON THE CLOCK FOR THAT NOW BECAUSE WE'VE GOT ANOTHER 11:00. OKAY. SO I'LL START WITH WHAT WE HAVE DONE. NOTHING. SOMETHING I TRY TO WEIGH THE TWO. YES. RIGHT. EXACTLY. AND WE HAVE. IT'S OKAY. YEAH. I'M NOT SURE. I WAS WONDERING JUST THAT WORD. IS IT OPEN? IT LOOKS LIKE A LITTLE OPEN. YEAH. I TRIED TO FINISH. ALL RIGHT. MY NAME ON IT. JUST TO BE SAFE. I'LL TAKE THIS ONE. OKAY. BUT I AM SO MANY. WE HAVE. WE HAVE. I'M ON SO MANY MEDICATIONS THAT THERE'S NOT MUCH OF A CHANCE I'M GOING TO CATCH IT. BUT YOU DON'T WANT TO START. YEAH. SOMEBODY MAY COMPLAIN THAT. YEAH. OH, JESSE. JESSE, I JUST DON'T WANT. I HATE WASTED. SO THAT'S A LOT. OH MY GOSH. THIS MORNING I FEEL GOOD ABOUT THIS OKAY. LIKE I SAID I LIKE TRAINING THE SIDING OVER THERE. THAT'S JUST LIKE PERMANENTLY PARKED. WHAT NOW. SO BUT I'M SEEING OVER THERE THAT'S A TRAIN ON THE SIDING THAT'S PERMANENTLY PARKED THERE. THE CARS ARE PARKED. THERE. OH, YEAH. I DON'T KNOW WHERE I BROKE DOWN EARLIER. THIS MAY NOT HAVE NOTICED IT. OKAY, I PROBABLY DIDN'T, BUT I THINK WE SAW YESTERDAY TOO. THIS IS THAT SIDING PROJECT BECAUSE I'VE BEEN WATCHING IT ALL MORNING. SO I THINK WE GOT THAT THING SIDING PROJECT UNDERNEATH. I JUST LIKE THEIR INTERACTION. [02:15:04] LIKE EVERYTHING THAT THEY DO. JUST. THAT'S SOME GOOD NEWS THAT TRAVELING THAT I CAN SEE AT THE TOP. YEAH. ALL THOSE TIMES WHERE THEY WERE STOPPED, YOU WERE DOING IT ALL WOULD BE A PROJECT HERE. AND SO TREMENDOUS BENEFIT. BUT IT'S ALSO LIKE I DON'T MIND FREE MONEY, YOU KNOW, IT'S LIKE, YEAH, THEY STOP AND IT'S THE WORST THING IS IT'S LIKE, YEAH, I WAS COMING DOWN THIS MORNING AND I SAID, EVERYBODY STARTS PULLING ON. AND IT JUST STOPPED BECAUSE THEY KNOW IT TAKES FOREVER. YOU COULD BE HERE TWO HOURS. YOU KNOW, IF YOU IF YOU DON'T MAKE THE WRONG DECISION, YOU COULD BE STUCK. OH SURE. THEY CAN SEE OUR INTERSECTIONS. THERE'S TWO PEOPLE. WELL, WE HAD 9:00. WE ONLY HAD TWO AND THREE BECAUSE EVERYBODY WAS MESSED UP THE TRAIN. RIGHT. ANYWAYS, INTERESTING. OH YEAH. BUT MY I THINK WE'RE MAKING GOOD TIME. OH GOOD. I THINK WE'VE DONE WELL TO GET THROUGH ALL OF THESE THINGS. YEAH, YEAH. I THINK WE'RE A LITTLE BEHIND THE AGENDA. BUT WE STARTED, WE STARTED WITH SOME OTHER STUFF THIS MORNING WE DIDN'T DO LAST NIGHT. TONIGHT. YEAH. BUT YEAH, THE REASON WE DIDN'T FINISH LAST NIGHT, I THOUGHT THERE WERE SOME CONVERSATIONS THAT I THINK NEEDED TO BE. EXACTLY. AND I THOUGHT THEY WERE PRODUCTIVE. SO AS LONG AS IT'S PRODUCTIVE, I'M LETTING IT. I'M I'M NOT A SLAVE TO THE AGENDA. THAT'S TRUE, BECAUSE THAT'S WHAT PEOPLE OFTEN ASK. HOW LONG DOES IT TAKE TO DO A STRATEGIC PLAN? IT'S LIKE. DEPENDS ON THE GROUP, RIGHT? SOME COULD HAVE FOUR HOURS, SOME I'VE SPENT FOUR MONTHS AND 11 DIFFERENT MEETING DOING DIFFERENT PIECES OF IT, BUT THEY JUST HAD TO TALK THROUGH SOME STUFF. THAT'S HOW YOU GET CLARITY. AND IF ALL OF YOU AGREED ON EVERYTHING, YOU DON'T NEED SEVEN OF YOU, RIGHT? SO. ALL RIGHT, I GOTTA ASK, WHAT'S WAFC? WHAT'S THAT? WREXHAM. NO, I THINK A SOCCER. OH, SOCCER. OKAY. ALL RIGHT. SOCCER. FOOTBALL. EXCUSE ME. FOOTBALL. FOOTBALL. SCHOOL. TAKE A MINUTE. WRAP IT UP. SO, RYAN REYNOLDS AND. MCNERNEY. FROM WHAT NEIGHBORHOOD? ALWAYS SUNNY IN PHILADELPHIA. OH, YEAH, THEY THEY BOUGHT THIS TEAM. AND I WATCHED THE FIRST COUPLE SEASONS OF BIG TO HELP FUND THEM BUYING HIS TEAM. THEY DID A DOCUMENTARY SERIES BASED ON WHAT YOU'RE READING. OH, REALLY? GET SUPPORT. AND. RIGHT. AND SO YOU START WATCHING. SO YOU START, YOU KNOW, GETTING A LITTLE INTEREST IN. AND SO I LEARNED THAT IN IN ENGLAND THEY'VE GOT A DIFFERENT TIER LEVELS. AND I KIND OF UNDERSTOOD A LITTLE BIT ABOUT REGULATORY. AND YOU CAN DROP DOWN OR RELEGATION AND PROMOTION. WELL THEY WERE A FIFTH TIER TEAM. SO LIKE PREMIER LEAGUE IS UP AT THE TOP. THAT'S YOU KNOW THAT'S WHERE YOU'VE GOT, YOU KNOW $300 MILLION SALARIES. YEAH YEAH YEAH YEAH. SO THEY THEY BOUGHT THIS TEAM AND THEY PROGRESSIVELY GOT BETTER AND BETTER. YOU KNOW HERE IN ABOUT 15 MINUTES CHELSEA YOU KNOW WHAT TO DO. GO TO THE OTHER TEAM FLIP CHART. YEAH. BECAUSE THEY'VE GOT ALL THE BEST PLAYERS IN THE WORLD. YEAH YEAH. GET YOUR TEAM. GO TO THE FLIP CHART GET YOU THAT. MELISSA LAWLEY OVER HERE. GET A GOOD COLOR. DID YOU WATCH TED LASSO. YEAH ABSOLUTELY. IT WAS AMAZING. IT IS ARGUABLY CAN TELL YOU EXACTLY SHOW EVERY TIME. REALLY. THAT'S HOW I LEARNED EVERYTHING I KNOW ABOUT ENGLISH. TO FEEL RESPECTED HEARD AND EUROPEAN. OH HEY GUYS WE GOTTA, WE GOTTA. RUN AWAY. YEAH. WHERE'S OUR MARKER? OVER HERE. BUT THE MARKER. OH, THAT. IF YOU'RE A GOOD COACH, YOU CAN COACH ANYTHING. OH, THAT'S SO CUTE. YEAH. I LOVE ALL THIS. I MEAN, HE DIDN'T NEED TO BE AN INSTRUCTOR COACH. WELL, YEAH. DOES HE MEAN HAVING BOTH? YEAH. YEAH, RIGHT. DO THE TRAINING SIDE OF IT. TURN UP BASED UPON DOUBLE HEARTS ON THIS ONE? DOUBLE HEARTS. REALLY GREAT. YES. GOOD. TREATING THEM LIKE MICHELIN STARS. HONESTLY. THEY'RE LIKE, YEAH, YEAH, OKAY. WE'RE DONE. LOOK AT THIS WATCH. LIKE, IF THEY RIP OUT SOME PEOPLE, THEY'LL FIGHT THEM LIKE. INFORMATION. ALL RIGHT. I THINK WE'RE DONE BECAUSE THEY ONLY HOLD THAT. AND WE ALL AGREE THAT EVEN THOUGH LIKE I'M LIKE OUT OF ALIGNMENT ON THIS ONE. RIGHT. OH. SIDEWALKS. ALL RIGHT. DOES ANYBODY HAVE ANYTHING THEY WANT TO JUST POINT OUT OR SAY OR QUESTION OR CAN I DO A MASHUP OF THESE TWO? I THINK I THINK YOU'RE GOOD. ALRIGHT, I [02:20:03] WILL DO THAT WHILE YOU GUYS, WHAT I WANT TO SHOW YOU IS TWO OF THESE GOALS ARE PRETTY MUCH IDENTICAL FROM CITY TO CITY. ONE IS THE FINANCIAL GOALS TO BE GOOD AND FAITHFUL STEWARDS OF THE CITY'S RESOURCES. SO THAT IS ONE PIECE OF IT, THE CUSTOMER EXPERIENCE AND THE OTHER ONE IS THE INTERNAL BUSINESS PROCESS GOALS, WHICH GETS A LITTLE BIT AT THIS. YOUR THOUGHT HERE OF CLEAR AND ACCESSIBLE INFORMATION, THAT'S MORE LIKE THE INTERNAL WORKINGS OF THE CITY. SO WHAT IS YOUR GOAL? WHAT DO YOU WANT TO BE TRUE ABOUT YOUR THE WAY YOU RUN AS AS A BUSINESS, IF YOU WILL, THE CITY. AND TYPICALLY IT COMES OUT SOMETHING LIKE THIS. AND I'M GOING TO LET YOU THROW DARTS AT THIS AND SEE IF WE WANT TO START FROM SCRATCH OR IF THIS IS A GOOD STARTING POINT. THE GOAL IS TO HAVE INNOVATIVE, CLEARLY DOCUMENTED, REGULARLY UPDATED, EASY TO FIND AND CONSISTENTLY APPLIED POLICIES, PROCESSES AND PROCEDURES THAT MAKE IT EASY TO DO BUSINESS WITH THE CITY. OR FIND NEW BUSINESS AND FIND INFORMATION. AND THERE ISN'T JUST BUSINESS. IF YOU WANT TO WRITE THAT NOW. EASY TO INTERACT WITH THE CITY REGARDLESS OF WHAT YOU WANT THE INTERACTION TO BE. YEAH. I'M SORRY. I THINK FOR ME AND WE HAD TALKED ABOUT IT, IT'S IMPORTANT THAT WE ALSO DO OUR BEST TO WRITE THINGS IN PLAIN LANGUAGE. AND I KNOW, LIKE OUR COMMS TEAM HAS ALREADY ADOPTING THAT BECAUSE I YOU KNOW, I ASKED ABOUT THAT DURING ONBOARDING. BUT I THINK IT'S CRUCIAL THAT WITH LIKE ALL OF OUR DOCUMENTS THAT LIKE IF WE CAN PROVIDE LIKE PLAIN LANGUAGE SUMMARIES WOULD BE EXTREMELY HELPFUL BECAUSE SOMETHING CAN BE DOCUMENTED AND UPDATED, BUT IT STILL MAY BE IMPOSSIBLE TO UNDERSTAND. THAT'S TRUE. THAT'S ESPECIALLY TRUE IN FINANCE AND DEVELOPMENT. EXACTLY. YOU KNOW, SO I THINK YOU DON'T KNOW WHAT IT TURNS IS A 380 AGREEMENT. YEAH. YOU KNOW, THERE'S A LOT OF ABBREVIATIONS AND ESPECIALLY WHEN WE'RE GETTING PRESENTATIONS AND THE PRESENTERS OFTEN USE TERMS THAT THE GENERAL PUBLIC WOULD NOT KNOW. YEAH. SO I THINK SO IF WE HAD. UNDERSTANDABLE. RIGHT. YEAH. SO THE GOAL IS TO HAVE UNDERSTANDABLE INNOVATIVE. DO YOU WANT INNOVATIVE POLICIES AND PROCEDURES. WHAT DOES THAT MEAN. YES. WELL I WANT TO KNOW WHAT THAT MEANS. LIKE CUTTING EDGE DOING THINGS MAYBE THAT OTHERS LIKE OUR 311 THING THAT'S THAT'S INNOVATIVE. THAT'S AND IT'S ACTUALLY REALLY, REALLY HELPFUL AND USEFUL. AND INNOVATION DOESN'T HAVE TO BE AROUND. I WOULD SAY IF YOU HAVEN'T USED 311, I ENCOURAGE YOU TO. YOUR PROCESS MAY BE AN INNOVATIVE PROCESS. SO DIFFERENT WAY OF DOING THINGS OR. IF IT WOULD THIS MEANS IS THAT YOU'RE CONSTANTLY LOOKING FOR A BETTER WAY. YES. YES YES OKAY, WE GOT A THING. WE'RE DOING EVERYTHING THE BEST THAT WE CAN EVER DO IT RIGHT. CLEARLY DOCUMENTED ARE YOUR DO YOU HAVE PROCESSES? ARE YOUR PROCESSES DOCUMENTED AND EASY TO FIND? NOPE. OKAY. SO THAT MIGHT BE ASPIRATIONAL. THAT'S GOOD BECAUSE THIS IS A GOAL. IF THIS ALREADY EXISTS WE DON'T NEED IT IN THE GOAL. EASY TO FIND AND CONSISTENTLY APPLIED. POLICIES, PROCESSES AND PROCEDURES MAKE IT EASY TO INTERACT WITH THE CITY, RIGHT? I THINK THE CONSISTENTLY APPLIED HAS TO STAY IN THERE, BECAUSE I THINK WE GET A LOT OF THAT FROM RESIDENT FEEDBACK. THE PROCESSES SOMETIMES CAN GET CONFUSING. YES, I THINK WE DON'T HAVE ENOUGH PROCESSES AND PROCEDURES. AND I'VE TALKED TO STAFF BRIAN ABOUT LIKE FOR EXAMPLE, EMINENT DOMAIN PROCESS PROCEDURE, LIKE HOW DO WE MAKE SURE THAT EVERYBODY, INCLUDING US, UNDERSTANDS HOW THINGS ARE DONE. SO THAT'S IMPORTANT. YEAH. AND YOU FIND THIS WITH ALL KINDS OF ORGANIZATIONS, BUSINESSES, NONPROFITS, MUNICIPALITIES. YOU HAVE A PROCESS. IT'S NOT ALWAYS DOCUMENTED. RIGHT. OR IT'S LIKE A VERBAL PROCESS, WHICH DOESN'T HELP US TO GET ANYTHING DONE. YOU GOT TO HAVE A PROCESS. YEAH, IT HAS TO BE. AND EMINENT DOMAIN IS AN EXCELLENT EXAMPLE OF THAT. IT'S LIKE THERE ARE VERY GOOD REASONS WHY WE FILE THAT. WE DON'T NECESSARILY GO INTO THE COURT PROCESS OF EMINENT DOMAIN WHEN WE FILE, BUT THERE'S A WHOLE PROCEDURE THAT WE'RE FACILITATING. AND WHAT DOES THAT FOLLOW UP ALSO. RIGHT. YEAH. YEAH. THAT'S RIGHT. SO SO THUMBS UP THUMBS DOWN. YEAH YEAH. ARE WE AT LEAST 8,090% HERE OKAY. SO MOVING ON. WHAT I WANT YOU TO DO. THE NEXT GOAL YOU'RE GOING TO WRITE IS WHAT IS THE GOAL. THINK ABOUT WHAT YOU'RE GOING TO ACCOMPLISH, [02:25:01] YOUR VISION. WHAT IS YOUR GOAL FOR THE EMPLOYEES AND THE ENVIRONMENT IN WHICH THEY WORK. SO IT'S THE CULTURE OF THE WORK ENVIRONMENT AND THE EMPLOYEES. WHAT DO YOU WANT TO BE TRUE ABOUT THEM AT SOME POINT IN THE FUTURE? WHAT HAS TO BE TRUE IN ORDER FOR YOU TO ACHIEVE YOUR VISION FOR EMPLOYEE CULTURE AND ENVIRONMENT? YEAH. SO TO ME, YOUR CULTURE IS YOUR WORK ENVIRONMENT, RIGHT? THAT'S WHAT I MEAN BY THAT. NOT THE CULTURE OF THE CITY PER SE, BUT THE CULTURE OF THE CITY AS A WORKPLACE. WHAT IS IT? IT MAKES SENSE. YOU'RE ASKING. DON'T SAY THAT, IF THAT MAKES SENSE. SO YOU'RE ASKING WHAT WE WANT THAT CULTURE TO LOOK LIKE? YEAH. PERFECT. OKAY. YEAH. AND WHAT DO YOU WANT TO BE. VISION OUTLINED AND ALL THESE OTHER THINGS. OKAY. DO IT INDIVIDUALLY. WHILE YOU DO THAT I'M GOING TO DO A MASH UP OF YOUR CUSTOMER EXPERIENCE. SO WE'LL HAVE THAT. COOL. AGAIN. IS THAT WHAT YOU WANT? YOU WANT. COME ON. YOU'RE NOT GOING. ONE MORE. YES. OKAY I'LL GET SET UP WHILE THEY'RE DOING THAT. THAT'S PERFECT. OKAY. OKAY. SORRY ABOUT THAT. NO. IT'S AN HOUR AND A HALF. ALL RIGHT. BUT I THINK WE'LL FIND THE WAY THAT WE HAVE. TOMORROW. I THINK WE'LL FIND ANY TIME WE CAN MAKE UP ON THE BACK END. YEAH, WE GOT, LIKE, I AMPED IT UP WITH THE DOCTOR. PEPPER. YEAH, THAT'S MY CAFFEINE RUSH FOR THE MORNING. GOOD, GOOD. I MEAN, THE NEXT. YEAH. WELL, I JUST I JUST FINISHED WE PUT A BOW ON THIS ONE. OKAY. BREAK FOR LUNCH AND THEN I'LL GIVE YOU TYPEKIT. SO THAT'LL GIVE YOU TIME TO GET SET UP. OKAY. I THINK IT'D BE GOOD. WHAT ARE YOU DOING? YEAH. YOU CAN SEE THE SHOP. 17 HOURS. HERE'S YOUR. HERE'S YOUR. I DON'T WANT TO KEEP THAT FROM YOU. SHE DID NOT. THAT'S RIGHT HERE. BUT JUST IT DOESN'T IT. I FEEL LIKE I'M JUST LIKE WRITING ALL THE THINGS. LIKE I WANT TO FEEL, WELL, NO, THAT'S THAT'S FAIR. THAT'S WHAT IT IS. WE'RE JUST GOING TO GO SIMPLE THIS TIME. SO WE'RE GOING TO HAVE YOU TWO U2, U3 OKAY. OH COME TO CONSENSUS. THAT IS ENOUGH. OKAY. YOU'VE BEEN NOTHING BUT NEGATIVE WHEN YOU GUYS GOT HERE. JOIN THEM. OKAY. SO I'M SORRY. NO I'M NOT. OKAY. SO CULTURE AND CULTURE FOR THIS BECAUSE I FEEL LIKE. I THINK IT'S YOU WANT TO BUILD IT FROM THE ROOT OF TO THE. I WANT ALL THE [02:30:10] COMMUNICATION. I WANT SHARE THOUGHTS AND INFORMATION. AND WHAT CONCERNING MISTAKES. SO IF EMPLOYEE DID SOMETHING WRONG, YOU KEEP THAT AND YOU SAY, WELL MAYBE WE CAN USE ANOTHER FEATURE. LIKE JUST BECAUSE IT DIDN'T WORK NOW DOESN'T MEAN IT'S NOT GOING TO WORK. THEN I WANT COLLECTIVE FEEDBACK, CONTINUE TO CONTRIBUTE. AND I DID THE SAME THING. I WANT THEM TO FEEL REWARDING FOR THEM. PERSONAL SATISFACTION FINANCIALLY, IT SHOULD BE REWARDING. THEY SHOULDN'T HAVE TO GO. FOOD STAMPS. YEAH, YEAH. AND A SENSE OF BELONGING, LIKE YOU SAID. AND ALSO CAREER. CAREER, CAREER DOCUMENTS. YEAH, I WROTE THAT LIKE THAT. LIKE PEOPLE CAN FEEL LIKE BECAUSE THERE'S SO MANY RETIRED AND SO FORTH JUST. AND I SAID COLLABORATIVE CULTURE SHOULD BE COLLABORATIVE. WE WANT TO IN THIS COMMUNITY. THAT'S WHAT YOU SAID OUT THERE. LIKE WE JUST WANT TO LIKE. THE STAFF IS WORKING ON. YEAH, I FEEL LIKE THEY ARE HAVING FUN. THEY'RE WORKING CITIES ARE WORKING THE CITY LIKE ALL THE TIME. PROFESSIONAL. WHAT HAS TO BE TRUE ABOUT YOUR EMPLOYEES? LIKE LET'S. NOT LIKE THAT. INTELLECTUALLY STIMULATED. THAT'S RIGHT, THAT'S RIGHT. REALLY ALSO LIKE THEY. BUT THEY SHOULD KNOW THAT'S TRUE. WE WANT THEM TO FEEL WELCOMED AND WE WANT THEM TO BE TRANSPARENT. YOU KNOW, IF SOMEBODY COMES UP, YOU KNOW. YEAH, YEAH, YEAH. COMMUNITY DRIVEN IS REALLY IMPORTANT. SOLUTION ORIENTED. YES. FAMILY FOCUSED, WHICH I LIKE THE WE WANT THEM TO FEEL LIKE. YEAH, WE WANT THEM TO FEEL LIKE THAT. AND ARE WE READY FOR IT. YEAH. WE WANT THEM TO LOOK AT THAT. WE'RE AHEAD. WE'RE READY TO RIDE OUR BOARD. I'M SHOCKED. I WANT THEM TO BE TAKEN BY SURPRISE. SORRY, SIR. SO ARE WE. I AM UNPREPARED, BUT ALSO WE DO. BUT WE WANT THEM TO FEEL LIKE THEY'RE ACCOUNTABLE FOR THE THINGS THAT IF RESIDENTS I REALLY LIKE, I REALLY LIKE THE. AND BEFORE IT WAS YOU THREE. OH YEAH. WHEN THEY COME THESE FOUR ARE GOING TO. YEAH BUT. AND THEN ALSO I WANT IT TO BE VERY SIMPLE TO LIKE TO PERSONALLY WHAT ARE WE DOING. OKAY. WE'RE WE'RE RESPONSIBLE. WE WE SEE YOU KNOW WHAT LIKE WHEN WE LOOK BACK AND. LIKE YOU SAID, FOCUS PEOPLE OVER THREE DAYS. WE WANT TO CONTINUE TO PUSH IT OUT BECAUSE AND I LIKE THAT THAT QUARTERLY REWARDS FOR DOING THAT. I LOVE TO GIVE THEM OPPORTUNITIES LIKE, YEAH, STUFF LIKE THAT. I WANT THEM TO HAVE IT ADDS TO THE EXPERIENCE, SHARED THOUGHTS I THINK, SHARE THOUGHTS, INFORMATION, WHATEVER THAT I REALLY WANT. ARE YOU OKAY WITH CONSERVING MISTAKES AND USING THEM? I FEEL LIKE, YEAH, THAT KIND OF TIES IN WITH AND THAT IS NOT JUST ADMINISTRATORS, AND WE WANT THEM TO FEEL LIKE THEY HAVE ALL THE TOOLS THEY NEED. YEAH, RIGHT. AND THAT IT'S NOT JUST HAVING TO DO WHAT WE ASK, RIGHT. THE PEOPLE THAT ARE THERE KNOWING THAT THERE'S ONLY TWO THE HARD WHAT ARE WE DOING HERE. WE'RE GOING TO WORK WITH THESE TWO REMEMBER. TRANSPORTATION AND THEN. LUNCH AND THEN WE'RE ON OUR. YEAH. WE USED TO. ASK QUESTIONS. TRANSPARENCY AND ACCOUNTABILITY OKAY OKAY. THE RIGHT WORD. BUT SUPPORT. YEAH. YEAH. SUPPORT. TRANSPARENCY AND ACCOUNTABILITY. AND OH MY GOD HAVE YOU SEEN THE CABLE GUY. IT'S EPISODE EIGHT. YEAH. JULIUS LOVES IT. IF I SAY I SAY WHAT? THIS IS FOR YOU. NOW, YOU KNOW DYSLEXIC. ALTHOUGH IT HAS NOTHING TO DO WITH THAT. I KNOW, IT'S JUST. THERE'S A LOT OF THINGS THAT THOSE ARE HIS TWO LAUGHABLE WORDS OVER THERE. EVEN IF IT'S [02:35:02] JUST A MATTER OF KNOWLEDGE AND SWITCHED OUT MY HAND TO SHAKE HER. IT WAS LIKE MAYBE SHE THINK THAT'S WHERE THEY WOULD COME UP AND ACKNOWLEDGE. SO I GAVE HER A LITTLE. IT COULD BE JUST BECAUSE SHE WINS AND I WIN AND WE EVER TOGETHER, RIGHT? CULTURE IS ALSO NOT JUST EVERYBODY WANTS TO FEEL A SENSE OF PRIDE. YEAH. IN BUILDING. SO YEAH I ALWAYS LEARN IS WE GOT TO WRITE SOMETHING UP HERE. WHAT? I HAVE MY HANDWRITING. WE GOTTA WORK TOGETHER. OH, WE GOTTA WORK TOGETHER. WE GOTTA WORK TOGETHER, RIGHT? BECAUSE THERE'S ONLY TWO PIECES OF PAPER. SO YOU WANT. DO WE DO THREE OF THEM BEFORE THE FOUR OF YOU GET TOGETHER? COME TO. THANKS A LOT. AND THEN PUT IT ON. MY GOSH. WHOA. OKAY. SO, SO RUDE. SO RUDE. I'M NOT WRITING. OH, ALL RIGHT, ALL RIGHT. YOU'RE NOT READY. ALL RIGHT, SO LORI AND I CAME UP WITH THE SENSE OF ACCOMPLISHMENTS, A BELONGING REWARDING FOR THE EMPLOYEE, REWARDING REWARDS FOR THE EMPLOYEES. SO YOU WANT. OKAY. YOU JUST GAVE ME, LIKE, A WHOLE BUNCH OF WORDS. SO A SENSE OF ACCOMPLISHMENT, RIGHT? YEAH. OR ASK QUESTIONS. SO A SENSE OF ACCOMPLISHMENT, CAREER ADVANCEMENT, FINANCIAL STABILITY AND AND ADEQUACY. WE DON'T WANT THEM ON FOOD STAMPS. SO CAREER. HEY I WAS ON FOOD STAMPS. CAREER ADVANCEMENT. WHAT ELSE. BELONGING. BELONGING. SENSE OF BELONGING TO INTELLECTUAL. HOW ABOUT THIS I THINK. YEAH THAT'S ALL KIND OF INTERNAL STUFF OKAY. BUT WE ALSO WANT THEM TO HAVE A LIVABLE WAGE RIGHT. LIVABLE WAGE OR CAREER CAREER PATH TO WHERE THEY KNOW CAREER PATH TO STAY AT A CERTAIN LEVEL THEY CAN BE ABLE TO MOVE UP. SO LIKE A JOB SECURITY. JOB SECURITY. YEAH. THAT'S THE SAME. YEAH. THAT'S WHEN PEOPLE ARE MOVING IN ADVANCEMENTS AND CAREERS. PEOPLE ARE ALSO RETIRING. YEAH. COLLABORATIVE. WE WANT THEM TO FEEL LIKE THEY CAN BE COLLABORATIVE WITH THE COUNCIL, OTHER STAFF AND THE COMMUNITY. WHEN SOMEBODY CALLS 311 AND THEY GET DIRECTED TO THE WATER DEPARTMENT, THEY, YOU KNOW, THEY'RE EMPOWERED TO DISCUSS WITH THAT PERSON WHAT'S GOING ON AND GIVE THEM ACCURATE INFORMATION AND THEN HAVE A COLLABORATIVE, YOU KNOW, IS THAT OKAY? THE PERSON'S GOING TO HATE THIS, BUT CAN YOU NOT DO THIS? WELL, MAYBE THEY CAN, BUT THEY SHOULD HAVE A WAY OF ALTERNATING WERE THEY ALSO ATTEND EVENTS LIKE MARKET DAYS, HOW THEY'RE OUT THERE PROMOTING. THE YEAH SENSE OF SELF. YEAH. COLLABORATE. THEY'RE TALKING ABOUT YOU KNOW WHY YOU NEED TO HAVE BACKFLOW PREVENTERS AND GIVING THEM ONE. RIGHT. YOU KNOW. EXACTLY. THERE'S NO OKAY. AND THERE'S WE WANT WE LIKE SHARED THOUGHTS AND INFORMATION. SO WE LIKE EVERYBODY TO HAVE LIKE A BRAIN. SO LIKE EVERYBODY HAS A GOOD POINT IN WHAT'S GOING ON. RIGHT. THAT COLLABORATIVE SENSE. YEAH. COLLABORATIVE. YEAH. WE LIKE THE IDEA OF CONSERVING MISTAKES. SO JUST BECAUSE THEY DIDN'T WORK OVER HERE DOESN'T MEAN IT'S NOT GOING TO WORK OVER HERE. SO NOT FEELING GUILTY ABOUT NOT HAVING THE RIGHT ANSWER THE FIRST TIME. AND WE CAN SERVE THAT ANSWER THAT MAY NOT BE RIGHT. WE WHAT ARE YOU LOOKING AT? YOU STOP. YOU RIGHT HERE. LIKE LOOK AT WHAT THEY'RE GOING. OKAY. SO. OKAY. SO. OKAY. WE WANT COLLECTIVE FEEDBACK FROM THE BOTTOM UP. WE WANT EVERYBODY TO FEEL LIKE THEY CAN GIVE A SENSE OF GIVE THEIR OPINION. AND THAT'S THAT'S COLLABORATIVE. IT IS COLLABORATIVE. BUT I THINK SPECIFICALLY BECAUSE THIS COLLABORATIVE IS FOR SPECIFIC COLLABORATION, WE WANT THEM TO FEEL LIKE THEY HAVE ALL THE TOOLS THAT THEY NEED TO DO THEIR JOB. RESOURCES SUPPORTIVE. THAT'S SUPPORT, RESOURCES, PERSONAL AND WORK RESPONSIBILITY TO FEEL LIKE IT'S OKAY TO MAKE MISTAKES BUT BE SOLUTION ORIENTED. WE WANT THEM TO FEEL WELCOME AND INCLUSIVE. WE ALSO WANT, YEAH, WE WANT THEM TO SUPPORT TRANSPARENCY AND ACCOUNTABILITY. YEAH. SO WE GOT A FEW. AND THE OTHER THING WE SAID WAS INNOVATIVE. WE WANT THEM TO BE BRINGING NEW IDEAS. WELL THAT'S WHAT SHE SAID FOR SOLUTION ORIENTED RIGHT. YEAH. YEAH THAT'S A LITTLE DIFFERENT LIKE HYPHEN OR WELL IT COULD BE SEMICOLON A COMBINATION OF BOTH. INNOVATION. YEAH OKAY. SENSE OF ACCOMPLISHMENT AND MOVEMENT LIKE THE EXAMPLE. AND THEN WE CAN USE THE EXAMPLES WHEN THEY GET THERE. ARE YOU GUYS OKAY WITH ALSO WITH OPEN COMMUNICATION WITH EVERYBODY. WE'RE COMMUNICATING ALL STAFF AMONGST EACH OTHER. YEAH. WE WANT THEM TO FEEL LIKE THEY CAN TALK TO EVERYBODY. EVERYBODY FEEL THE SENSE OF. SURE PEOPLE. LIKE YOU ARE EMPOWERED TO MOVE IT WHEREVER YOU'D LIKE. ALL RIGHT. THANK YOU. ANYWAY, THE PERSON THAT I KNOW, HE KNOWS, WHERE IS THE MARKER? AS SOON AS WE'RE RIGHT, MARK HAS IT IN HIS HAND. THE MARKER. STILLER. WHERE'S THE GREEN ONE FOR YOUR [02:40:06] OWN TEAM? WHERE'S THAT GOING TO BE, RED. THE GREEN MARKER HAS DISAPPEARED. LIKE I NEVER TOUCHED IT. HAHA. OKAY, YOU GUYS CAN HAVE THE GREEN AND WE USED A DIFFERENT COLOR. OKAY, WAIT, THAT JUST REMINDED ME I WORKED IN THE AUTO INDUSTRY. THE WORKERS HAD PULLED TOGETHER A PROBLEM SOLVING. BUT THANK YOU. PROBLEM SOLVING MODEL. AND IT STARTS WITH AT THE TOP IT SAYS THE MACHINE IS BROKEN. WELL, BECAUSE I THINK AND THE FIRST DECISION BOX IS DID YOU TOUCH IT. SO IF THE ANSWER IS NO IT SAYS WALK AWAY. YEAH, YEAH. DID ANYBODY SEE YOU TOUCH IT? THE ANSWER IS NO. WALK AWAY. THE ANSWER IS YES. CAN YOU BLAME IT ON SOMEONE ELSE? YEAH. AND GOES THROUGH THIS WHOLE CONVOLUTED THING. AND AT THE END IT SAYS YOU'RE BASICALLY SCREWED. YEAH. OKAY. YEAH. BASICALLY. SO THAT I USE THAT BECAUSE THAT'S THE PERFECT EXAMPLE OF AN ABSENCE OF TRUST. IT'S NOT OKAY TO MAKE A MISTAKE. YEAH. THAT'S WHAT HAPPENS. YEAH. BECAUSE YOU'RE GOING TO HIDE IT. BLAME IT ON SOMEBODY ELSE. NOT NOT SURFACE IT. IF YOU WANT TO DO A SUB SUB THINGS WOULD BE PERSONAL CAREER ADVANCEMENT FINANCIAL. SO THEN YEAH CAREER ADVANCEMENT. YEAH. FINANCIAL ADEQUACY. CAREER PATH. RIGHT NOW WE NEED THAT JOB SECURITY. WE. YES. OKAY. SO WE'VE GOT THOSE AND THEN OKAY. YEAH. TO DO THE JOB OR TO DO WHAT WE. AND THEN WE ALSO SAID SOMETHING ABOUT BEING INNOVATIVE, BRINGING IDEAS TO THE TABLE. IT'S WORTHLESS OKAY. AND BE INNOVATIVE. YEAH. AND. DO YOU THINK OR. JUST LIKE TRANSPARENCY. YEAH. YOU GUYS DONE. YES. ALL RIGHT. GO RIGHT OVER THERE. OH THANK YOU. OKAY, OKAY. MARK. COURTNEY. THEY FINISHED. WE'RE HERE. HEY, COME OVER HERE. DO YOUR THING. YES. THIS IS ALL THAT STANDS BETWEEN US AND LUNCH. MARK. FAST. YEAH. IT ALWAYS HELPS TO HAVE AN INCENTIVE. YEAH. OKAY. YEAH. YEP YEP YEP. TO ALL. OH, YEAH. YEAH. OKAY. I AGREE WITH YOU. THAT WAS JUST A REALLY POOR LINE. I'M SORRY. YEAH. YOU'RE WELCOME. SO, LIKE, MAKE IT WORK. OKAY. ALL RIGHT. EXCELLENT. EVEN THOUGH I PASSED UP WE'RE READY FOR LUNCH. OH, OKAY. ALL RIGHT. WELL, AGAIN, WE'VE ALL UNDERLINED EVERYTHING. SO. SO LUNCHTIME. WHAT DO WE NEED TO DISCUSS ANY OF THIS? DOES ANYBODY HAVE ANY QUESTIONS OR ANYTHING. IF THEY WANT TO MAKE SURE IT GETS DRESSED? WELL, I DO WANT TO SAY I WANT OUR STAFF TO FEEL LIKE THEY CAN MAKE MISTAKES. AND AT SOME POINT, WE CAN EVEN CONSERVE THOSE MISTAKES AND USE THEM AT A LATER TIME FOR SOMETHING THAT [02:45:04] IT MAY BE APPLICABLE TO. I WANT THEM TO FEEL COMFORTABLE SHARING INFORMATION, STORING INFORMATION, WORKING COLLABORATIVELY AND THEN LISTENING TO EVERYBODY FROM THE BOOTS ON THE GROUND ALL THE WAY UP. AND THAT'S NOT TO SAY IT'S NOT BEING DONE. WHAT I'M SAYING IS THAT'S WHAT THAT'S WHAT I LIKE TO SEE. YEAH, WELL, IT GOES BACK TO THE ABSENCE OF TRUST AND THAT IMPORTANCE OF CREATING AN ENVIRONMENT WHERE IT'S OKAY TO MAKE MISTAKES. YES. WHY IS IT IMPORTANT TO HAVE AN ENVIRONMENT WHERE IT'S OKAY TO MAKE MISTAKES? BECAUSE YOU LEARN FROM YOUR MISTAKES. YOU LEARN FROM YOUR MISTAKES, TELL YOU ABOUT THEM. YEAH, YEAH. AND IF YOU IF IT'S NOT OKAY, WELL, NUMBER ONE, I CAN TELL YOU ONE THING'S GOING TO HAPPEN. IF PEOPLE ARE INVOLVED AT SOME POINT PEOPLE ARE GOING TO MAKE MISTAKES. WE ALL DO. AND THAT'S HOW WE LEARN. AND WE AS LONG AS THEY LEARN FROM IT. NOW, IF THEY'RE MAKING THE SAME MISTAKE OVER AND OVER AND OVER AGAIN, THAT'S A DIFFERENT CONVERSATION. BUT YOU NEED THIS ENVIRONMENT. IT'S A SYSTEMS THING. TAKING A SYSTEMS VIEW AND SYSTEM VIEW. ONE OF THE BASIC TENETS OF SYSTEMS VIEW IS THAT PEOPLE DON'T FAIL. SYSTEMS FAIL. IF SOMEBODY MADE A MISTAKE, WHY DID YOU CREATE A SYSTEM THAT ALLOWED THAT TO HAPPEN? SO YOU LOOK AT THAT FAILURE AS AN OPPORTUNITY TO FIX THE SYSTEM SO THAT THAT DOESN'T HAPPEN AGAIN. AND YOU CAN ONLY FIX IT IF YOU KNOW ABOUT IT. AND IF IT'S NOT OKAY TO FAIL, THE TENDENCY IS FOR PEOPLE TO HIDE IT. HOPEFULLY THEY THEY CORRECT IT FIRST, BUT THEN THEY'RE GOING TO KEEP THEIR MOUTH SHUT AND YOU DON'T KNOW WHAT TO FIX. SO THE NEXT PERSON THAT COMES ALONG IS GOING TO MAKE THAT SAME MISTAKE. AND YOU MISSED AN OPPORTUNITY. THAT WAS EXACTLY THE MAYOR'S COMMENT. YEAH. AND THAT'S BECAUSE I'VE MADE A LOT OF MISTAKES. AND I KNOW IT'S HARD TO LIKE IT'S HARD TO, YOU KNOW, EAT CROW. BUT I THINK THOSE KIND OF SITUATIONS MAKE US GROW. THAT'S ABSOLUTELY 100% BETTER. YEAH. I WAS TELLING SOMEBODY YESTERDAY, ONE OF MY CLIENTS HAD IT IN THEIR LUNCH ROOM. THEY HAVE THESE QUOTES ALL OVER THE WALL. AND ONE OF THE QUOTES IS GOOD JUDGMENT COMES FROM EXPERIENCE. EXPERIENCE COMES FROM POOR JUDGMENT. YES, YES. IF THERE'S ANYBODY THAT'S REALLY EXPERIENCED, THAT MEANS THEY'VE MADE A LOT OF MISTAKES. YES. WE GOT TO UNDERSTAND FROM A SAFETY STANDPOINT WHEN, WHEN YEAH, WE WILL MAKE ERRORS. WE WILL MAKE MISTAKES. WE WILL MAKE VOTES THAT MAY NOT BE POPULAR OR WE MAY DOUBLE CHECK AND STUFF LIKE THAT. BUT THE CITY IS GOING TO STILL CONTINUE TO MOVE FORWARD. WE HAVE TO CONTINUE TO MOVE FORWARD. WE LEARN FROM THEM, WE EVALUATE THOSE. AND THEN SAME THING WITH THE EMPLOYEES. WE WE JUST KIND OF LOOK WHERE WE'RE AT, COACHING REPORTS, WHATEVER IT MAY BE. BUT WE JUST GOT TO HAVE THE UNDERSTANDING TO WE GOT TO KEEP MOVING FORWARD. AND ONCE WE HAVE THAT, WE CAN NOT TRY TO SUGARCOAT IT. BUT ONCE WE UNDERSTAND WHAT WHERE WE'RE AT, WE CAN WE CAN MAKE BETTER IMPROVEMENTS FOR FOR EVERYBODY. ONE OF MY FAVORITE STORIES IS ABOUT A GUY THAT WORKED FOR JACK WELCH. YOU REMEMBER JACK WELCH? YEAH. ANYWAY, HE MADE A REALLY BIG MADE A BIG MISTAKE ON LIKE A FRIDAY AFTERNOON. HE REALIZED HE HAD MADE THIS MISTAKE THAT WAS GOING TO COST GE MILLIONS OF DOLLARS, SAY $10 MILLION. SO HE SHOWED UP ON MONDAY AFTER BROODING OVER IT ALL WEEKEND WITH HIS RESIGNATION LETTER IN HAND, AND WENT IN AND DID JACK WELCH'S OFFICE AND PUT IT ON HIS DESK. AND JACK LOOKED AT IT, RIPPED IT UP AND SAID, ARE YOU CRAZY? I JUST PAID YOU $10 MILLION. I PAID $10 MILLION FOR YOU TO LEARN A LESSON. I'M NOT LETTING YOU GO. SO ANYWAY, WITH THAT, YES. I'M SORRY, I THINK, TOO, WE NEED TO RECOGNIZE THAT THIS CITY IS A 24 OVER SEVEN OPERATION. YOU KNOW, WHEN YOU CALL AND SAY, OH, THERE'S A WATER MAIN PROBLEM AT 2 A.M. SOMEBODY'S GOING TO SHOW UP. YOU KNOW, OUR STAFF ARE ON DUTY, THEY'RE WATCHING, AND THEY'RE READY TO RESPOND. AND I THINK SOMETIMES WE DON'T REALLY ACKNOWLEDGE, YOU KNOW, THAT BRIAN'S GETTING CALLS AT 2 A.M. CALL OR, YOU KNOW, MIKE TRIMBLE'S GETTING AT 2 A.M. CALL, BUT THERE'S A BIG POTHOLE OR WHATEVER. SO I'D LIKE TO ACKNOWLEDGE THAT THEY PUT IN LONG, LONG HOURS. EXCELLENT. YEAH, I, I USED TO HAVE THE BELIEF THAT I HATE TO ADMIT THIS, AND I APOLOGIZE TO YOU GUYS, THAT CITY EMPLOYEES WERE SLOW AND LAZY AND THAT STEREOTYPICAL THING. AND THEN I STARTED DATING A CITY PLANNER. AND THE AMOUNT OF FREE TIME THAT SHE DONATED. YEAH, I WAS AMAZED, YOU KNOW, AND THEY GAVE HER COMP TIME, BUT SHE COULD NEVER USE IT ALL. I MEAN, THERE WAS LIKE, I DON'T KNOW HOW MANY HOURS IN HER COMP TIME, BUT IT'S A 24 OVER SEVEN. SO ANYWAY. AND YOU GUYS AS WELL, YOU GUYS ALL DONATE A SIGNIFICANT AMOUNT OF TIME TO MAKE THINGS BETTER FOR YOUR NEIGHBORS AND I. THAT'S WHY I LOVE WORKING WITH CITIES ON BOTH SIDES OF IT. SO THAT BEING SAID, ONE OF YOUR [02:50:05] REWARDS IS LUNCH. SO YEAH, IF YOU GUYS WANT TO GO GRAB LUNCH, I'LL PUT TOGETHER THE FINAL TWO GOALS STATEMENTS. AND WHEN YOU COME BACK, AS SOON AS YOU SIT DOWN, I'LL SHOW YOU ALL FOUR GOALS, GET YOUR REACTION TO THEM, AND THEN I'M GOING TO GET OUT OF JESSE'S WAY SO HE CAN GET STUFF FOR KYLE TO BE A HEALTHY, SAFE, EQUITABLE, INCLUSIVE AND UNIFIED CITY. HAVE EASY ACCESS TO A VARIETY OF UNIQUE AND DIVERSE BUSINESSES, JOB OPPORTUNITIES, GREEN SPACES, AND THRIVING NEIGHBORHOOD COMMUNITIES THAT MAKE MAKE YOU A PLACE WHERE PEOPLE AND BUSINESSES ARE PROUD TO CALL HOME. AND WE'LL BE SENDING OUT THIS WHOLE SLIDE DECK. SO ANY SLIDES YOU WANT, JUST LET ME KNOW IF THERE'S SOME BONUS ONES TOO. SO THE THE ORGANIZATIONAL THE CULTURAL GOAL, THE EMPLOYEE GOAL, IN ORDER TO DELIVER ON THAT VISION IS TO HAVE CREATED DEDICATED, ENGAGED AND SOLUTION SOLUTION ORIENTED AND WELL TRAINED EMPLOYEES THAT DELIVER EXCEPTIONAL RESULTS WHILE WORKING IN AN EQUITABLE ENVIRONMENT WHERE THEY FEEL VALUED, SUPPORTED, RESPECTED, REWARDED, CHALLENGED AND FULFILLED. I LOVE THAT THAT SOUND GOOD TO YOU ALL. THAT SOUNDS RIGHT. BEAUTIFUL. YEAH. MORE IMPORTANTLY, YEAH, WE'RE THE STAFF. THINK ABOUT THAT. YEAH, YEAH. IS THERE ANYTHING YOU WOULD LIKE ADDED? YEAH. ANYTHING THAT WE MISSED I THINK THAT'S PERFECT. IT IS SIMPLE, SUCCINCT. IT'S EASY TO KIND OF REPRESENT. EXCELLENT. VERY GOOD. IN ORDER TO DELIVER ON YOUR VISION, YOUR INTERNAL PROCESSES, THE WAY THE CITY IS RUN IS YOU NEED TO HAVE UNDERSTANDABLE, INNOVATIVE, CLEARLY DOCUMENTED, REGULARLY UPDATED, EASY TO FIND AND CONSISTENTLY APPLIED GUIDE POLICIES, PROCESSES AND PROCEDURES THAT MAKE IT EASY TO INTERACT WITH CITY. YEAH. OKAY. CUSTOMER EXPERIENCE. EVERYONE WHO INTERACTS WITH THE CITY FEELS WELCOME, RESPECTED, HEARD, AND SUPPORTED IN A WAY THAT PROMOTES ENGAGEMENT AND COLLABORATION. YEAH, OKAY. AND THE FINANCIAL GOAL IS TO BE GOOD AND FAITHFUL STEWARDS OF THE CITY'S RESOURCES. I MEAN, MY GOAL THERE, TOO IS JUST TO BE ALSO CONSCIOUS OF. I MEAN, IT'S NOT JUST TO BE GOOD STEWARDS, IT'S ALSO TO BE CONSCIOUS AS WE MOVE FORWARD EVERY VOTE THAT WE TAKE THAT, HEY, THIS DOES HAVE A COST TO IT. SO NOT JUST I MEAN, I JUST FEEL LIKE THAT'S REALLY SIMPLE TO BE GOOD STEWARDS, BUT I ALSO WANT TO BE ACTIVELY FINDING WAYS TO MAKE THE CITY AFFORDABLE AND SUSTAINABLE. I THINK THAT'S LIKE THE HOW, RIGHT? I THINK THE THE IDEA OF STEWARDSHIP, FOR EXAMPLE, ENCOMPASSES ALL OF THAT. WELL, STEWARDS, BECAUSE STEWARDS HAVE TO LIKE IN ORDER TO BE A GOOD STEWARD OF SOMETHING, YOU HAVE TO KNOW, LIKE THE INS AND OUTS OF IT. SO THAT WAY YOU'RE VERY INTENTIONAL AND KNOWLEDGEABLE ABOUT THE DECISIONS THAT YOU MAKE AND EXACTLY HOW IT IMPACTS. AND KIND OF LIKE WHAT YOU DO WANT TO DO, WHAT YOU DON'T WANT TO DO TO ACHIEVE THE GOALS THAT YOU YOU KNOW, THE OUTCOME THAT YOU WANT. SO I DO LIKE THE WORD INTENTIONAL. SO INTENTIONAL. I MEAN, YOU COULD BE A GOOD STEWARD, BUT I THINK BEING INTENTIONAL IS IMPORTANT THAT WE WE ARE PRIORITIZING. WE'RE PRIORITIZING LIKE. HOW WE VOTE AND HOW LIKE THAT'S BASED ALSO ON MAKING SURE THAT WE ARE TRYING TO BUILD A COMMUNITY THAT PEOPLE CAN AFFORD TO STAY IN. SO BEING CONSCIOUS OF IT AND BEING INTENTIONAL, I THINK I'D LIKE TO SEE THAT IN THERE. LIKE INTENTION IS IMPORTANT TO MAKE SURE THAT EVERY DECISION WE MAKE IS BASED OFF OF MAKING SURE THAT WE'RE ASKING THAT QUESTION OF LIKE, WHAT IS THIS COST? SO ON THAT ONE, THAT MESSAGE WHERE IT SAID THE THE LAST ONE, WE HAD THE STEWARDS PART. SO WE SAY TO PRIORITIZE GOOD AND FAITHFUL STEWARDS. STEWARDS FOR RESPONSIBILITY TO TO PRIORITIZE OR TO BE GOOD ACCOUNTABLE OR I MEAN, JUST MAYBE TO PRIORITIZE THE SAME THING. WELL, TO PRIORITIZE BEING STEWARDS, YOU KNOW WHAT I MEAN? THAT SHOULD BE A PRIORITY FOR US, THAT WE ARE FISCALLY RESPONSIBLE. SO I DO LIKE THE WORD PRIORITIZE. OKAY. WELL, YOUR GOAL IS TO BE I MEAN, WHAT I'M HEARING IS, IS GOALS LIKE THIS IS LIKE REAL HIGH LEVEL. BELOW THAT, YOU'RE GOING TO HAVE A SET OF STRATEGIES ON HOW YOU'RE GOING TO BE THAT WHAT THAT LOOKS LIKE. RIGHT. SO YOU MAY HAVE STRATEGIES FOR PURSUING ALTERNATIVE FUNDING SOURCES LIKE GRANTS AND THAT [02:55:01] KIND OF STUFF. YOU MAY HAVE A STRATEGY ON AROUND OPERATIONAL EXCELLENCE OR OPERATIONAL EFFICIENCY. AND, YOU KNOW, TRYING TO BE MORE EFFICIENT, ETC. AND I KNOW IT'S PRETTY SIMPLE, BUT TO OPTIMIZE, I MEAN, WE COULD REPHRASE IT TO SAY YOUR GOAL, PRIORITIZE OUR GOALS SHOULD BE TO PRIORITIZE THIS KIND OF STUFF. RIGHT. LIKE LIKE I SAID, IF YOU, YOU KNOW, THAT'S ENCOMPASSED IN BEING A GOOD STEWARD, WE COULD RESTATE IT TO SAY, I'M JUST SAYING, OKAY, SO LET'S LET'S TALK ABOUT STEWARD. RIGHT. LIKE DOES THAT AUTOMATICALLY MEAN THAT WE'RE GOING TO PRIORITIZE FINANCIAL, YOU KNOW, HAVING FINANCIAL GOALS BECAUSE YOU COULD BE A A FINANCIAL STEWARD AND NOT THAT MAYBE ISN'T YOUR PRIORITY. SO. SO STEWARDSHIP DEFINITION IS ACCORDING TO MERRIAM-WEBSTER, IS THE CAREFUL AND RESPONSIBLE MANAGEMENT OF SOMETHING ENTRUSTED TO ONE'S CARE. RIGHT. SO THAT'S WHY I THINK STEWARDSHIP ENCOMPASSES A LOT OF THAT. AND WHAT YOU'RE TALKING ABOUT IS THE HOW RIGHT THE HOW OF WHAT WE OF WE GET THERE. BUT THAT'S NOT THE GOAL WE'LL GET TO. HOW. SO MAKING IT A PRIORITY IS NOT A HOW RIGHT. IT'S THE OUTCOME. THAT'S WHAT WE WANT. WE WANT TO PRIORITIZE BEING GOOD AND FAITHFUL STEWARDS OF THE CITY'S RESOURCES. YOU COULD PRIORITIZE OPTIMIZING. I FEEL LIKE MAYBE THAT SHOULD GO ONE LEVEL UP TO OUR OVERALL VISION, IF THAT'S WHAT YOU WANT. OKAY, I SEE WHAT YOU'RE SAYING. YEAH. YEAH. AGAIN, YOU KNOW, YOU CAN JUST SAY LIKE SOMETIMES WHEN YOU WANT TO BE A GOOD PERSON, YOU JUST SAY, I'M A GOOD PERSON. BUT YOU CAN ALSO PRIORITIZE IN DOING THE THINGS RIGHT. LIKE YOU CAN MAKE IT A POINT TO OPEN THE DOOR FOR SOMEBODY, OR YOU CAN MAKE IT A POINT TO VOLUNTEER YOUR TIME TO MAKE SURE THAT YOU ARE BEING CONSCIOUS OF YOUR GOAL TO BE A GOOD PERSON. IF THAT'S WHAT I HATE THE WORD GOOD BECAUSE PEOPLE DEFINE GOOD AND BAD IN DIFFERENT WAYS. YEAH. DOES THAT DO IT FOR YOU? YEAH, I LIKE THAT. I LIKE SO I WANT THE RESIDENTS TO KNOW THAT WE DO MAKE FINANCES A PRIORITY AND IN THAT TO BE GOOD, FAITHFUL STEWARDS OF THEIR TAXPAYER DOLLARS. SO IT'S ALWAYS HELPFUL TO ME TO SEE THEM ALL ON ONE PAGE BECAUSE THEY EACH DO SOMETHING A LITTLE BIT DIFFERENTLY AND THEY DO A LITTLE BIT DIFFERENT LIFTING. SO THE QUESTION IS, IF I HAVE CREATED DEDICATED, ENGAGED, SOLUTION ORIENTED AND WELL-TRAINED EMPLOYEES THAT DELIVER EXCEPTIONAL RESULTS BY WORKING IN AN EQUITABLE, EQUITABLE ENVIRONMENT WHERE THEY FEEL VALUED, SUPPORTED, RESPECTED, CHALLENGED, FULFILLED, AND I HAVE UNDERSTANDABLE, INNOVATIVE, CLEARLY DOCUMENTED, REGULARLY UPDATED, EASY TO FIND AND CONSISTENTLY APPLIED POLICIES, PROCESSES AND PROCEDURES THAT MAKE IT EASY TO INTERACT WITH THE CITY, AND THAT I MAKE SURE THAT EVERYONE WHO INTERACTS WITH THE CITY FEELS WELCOME, RESPECTED, HEARD, AND SUPPORTED IN A WAY THAT PROMOTES ENGAGEMENT AND COLLABORATION. AND I PRIORITIZE BEING GOOD AND FAITHFUL SERVANTS OF THE CITY'S RESOURCES. WILL I BE MOVING TOWARDS ACHIEVING MY VISION? OF HAVING A HEALTHY, SAFE, EQUITABLE, INCLUSIVE AND UNIFIED CITY? EASY ACCESS TO A VARIETY OF UNIQUE AND DIVERSE BUSINESSES, JOB OPPORTUNITIES, GREEN SPACES, AND THRIVING NEIGHBORHOOD COMMUNITIES THAT MAKE US A PLACE WHERE PEOPLE ARE PROUD TO CALL. YEAH, I'M STILL KIND OF NUTS. I MEAN, IT'S GOOD JUST THE GREEN SPACE PART, BECAUSE WE'LL TALK ABOUT THAT BECAUSE GREEN SPACE DOESN'T HAVE TO BE EXPENSIVE, RIGHT? GREEN SPACE IS I MEAN, WHAT WHAT ARE WE. YEAH. AN OPEN FIELD THAT'S ALWAYS DRY. I GUESS THE WAY I LOOK AT IT, I MEAN, BUT WHERE WHERE ARE WE AT ON. YOU KNOW WHAT I'M SAYING? YOU KNOW, GREEN SPACES. OKAY. SO WHERE'S THAT? BECAUSE THAT'S WHAT THE DEVELOPERS ARE ALWAYS GOING TO THROW AT US, THAT THEY'RE GOING TO GIVE US, THAT DEVELOPERS IN THE FUTURE ARE GOING TO SAY WE'RE GOING TO PROVIDE GREEN SPACES FOR Y'ALL. WE'RE GOING TO PROVIDE POCKET PARKS, WE'RE GOING TO PROVIDE THAT. SO IS THAT THE DEFINITION OF WHAT WE'RE SAYING GREEN SPACES IS ABOUT, OR IS IT JUST IMPROVING OUR PARKS OR, YOU KNOW. I GUESS I WOULD SAY YES. YEAH. YES AND YES. AND ALL OF THE IT'S ABOUT ENSURING THAT WHATEVER GREEN SPACE IT IS THAT WE DO HAVE, THAT IT IS EASY TO ACCESS, UNIQUE, DIVERSE AND CONTRIBUTES TO THE THRIVING NEIGHBORHOOD COMMUNITIES. SO WHEN I WROTE THIS, I WROTE IT IN A WAY THAT UNIQUE AND DIVERSE APPLIES TO BUSINESSES, JOB OPPORTUNITIES, GREEN SPACES, AND THRIVING NEIGHBORHOOD [03:00:02] COMMUNITIES. SO YOU HAVE A UNIQUE AND DIVERSE MIX OF BUSINESSES, UNIQUE AND DIVERSE JOB OPPORTUNITIES, UNIQUE AND DIVERSE GREEN SPACES, RIGHT? SO SOME OF IT MAY BE AN EMPTY FIELD AND SOME OF IT MAY BE A POCKET PARK OR ALSO MAYBE NATURAL GREEN SPACES OR SOMETHING LIKE THAT. IT WOULDN'T MATTER. TOBIAS, ARE YOU THINKING THAT MAYBE IT'S A LITTLE TOO NARROW? LIKE MAYBE INSTEAD OF GREEN SPACES, LIKE AMENITIES, UNIQUE AND DIVERSE BUSINESSES, JOBS AND AMENITIES LIKE PARKS. AND WHAT YOU DO IN THE PARKS, LIKE THAT TYPE OF A THING. YEAH. BECAUSE IF A DEVELOPER IS GOING TO COME IN AND SEE WHAT OUR VISION IS, THEY'RE GOING TO SAY ALL GREEN SPACES SAYING, YEAH, THAT'S WHAT THEY WANT IN THIS DEVELOPMENT. THAT'D BE RIGHT. OR YEAH, IT COULD BE ALSO AMENITIES IN LIEU OF AMENITIES OF LIFE, QUALITY OF AMENITIES OR SOMETHING. SO COULD WE JUST PUT GREEN SPACES AND AMENITIES OKAY. YEAH. YES. THAT'LL COME THROUGH. YOU MIGHT WANT TO BULLET LIKE THAT. YEAH I LIKE THE BULLET IDEA TOO. YEAH OKAY. YEAH. EASY TO ACCESS A VARIETY. UNIQUE AND DIVERSE. COLON. COLON. UNDERSTOOD. AND THAT ALSO WITH THE ORGANIZATION. WHAT I'M NOT GOING TO DO IS WORDSMITH IS A GROUP AND WE'RE STARTING TO GET THERE. YEAH. AND IT'S A BIG WASTE OF TIME. TRUST ME. YEAH. AND I HADN'T EATEN YET. MY LUNCH IS GETTING COLD SO. OKAY. WELL I AGREE WITH TOBIAS'S CONCERN. JUST NOT TO JUST GENERALIZE IT OR NOT TO NARROW IT, BUT, YOU KNOW, GREEN SPACE AND AMENITIES. COOL. SO WOULD YOU LIKE AMENITIES? THE WORD AWESOME. WELL, I THINK WE'RE AT LEAST 8,090% THERE. AS YOU LIVE WITH THIS, YOU'RE GOING TO WANT TO MAKE CHANGES. SO IF WE TRY TO GET TO 100%, WE'D SPEND THE REST OF TODAY AND TOMORROW. YEAH, BUT I DON'T WANT TO DO THAT. YOU DON'T WANT TO DO THAT. SO WE'RE GOING TO KICK IT OVER TO JESSE. HE'S GOING TO GIVE HIM GIVE HIM SOME TIME TO SET UP. AND HE'S GOING TO GO THROUGH AN OVERVIEW OF THE CURRENT STRATEGIC PLAN. AND I'M GOING TO GO EAT MY LUNCH. I'LL TAKE A BREAK. THANK YOU. THANK YOU SIR. YES YOU CAN HAVE FIVE MINUTES OR. YEAH. YEAH. YOU WANT ME TO GET HUNGRY. BATHROOM BREAK STUFF UP. YEAH. WE'LL TAKE A QUICK BATHROOM BREAK. OKAY. FIVE MINUTE NOW I O SEE IT. NO, NO, I GOT I GOT HIT WITH IT. BUT THAT'S WHAT WE WANT TO SEE TWO YEARS AGO. YEAH, I LOST CONTROL OF MY JUDGMENT. ALL RIGHT, ALL RIGHT, GIVE HER THAT APPLE. OKAY. WE'RE GOING TO DO AN OVERVIEW OF THE STRATEGIC PLAN, BUT BEFOREHAND. AND I'LL GUESS I'LL TELL RICK THIS LATER. BUT JUST A NOD. TIP OF THE CAP TO BRIAN AND RICK FOR THEIR LEADERSHIP IN PUTTING THE AGENDA TOGETHER. YOU'LL SEE, AS WE GO THROUGH THIS, THERE'S A DEFINITE FLOW AND PLAN TO WHAT WE'RE GOING OVER. SO YOU GUYS HAVE DONE ALL THIS HIGH LEVEL WORK, THE VISIONING, THE DIRECTION, AND THEN THE SECONDARY KIND OF STRATEGIC FOCUS OF ALL THOSE THINGS YOU GUYS JUST TOOK CARE OF. AS WE PROGRESS NOW THROUGH THE END OF TODAY AND THEN INTO TOMORROW. AMBER AND I ARE GOING TO START GETTING INTO MORE OPERATIONAL PROCESSES LIKE NITTY GRITTY, AND I HAVE A SLIDE HERE THAT WILL WALK US THROUGH KIND OF HOW THEY'RE ALL CONNECTED, WHY THIS IS ALL SO IMPORTANT. SO BUT BEFORE WE DO THAT, I JUST WANTED TO SHOW YOU GUYS OUR CURRENT STRATEGIC PLAN. NOW GO THROUGH IT IN DETAIL, BUT JUST SHOW YOU GUYS THE CURRENT STRATEGIC PLAN, BECAUSE THAT'S WHAT YOU GUYS ARE UPDATING TODAY WITH THIS VISION, WITH THE WITH THE STRATEGIC FOCUS BUCKETS AND WITH THE OUTCOMES. AND THEN THAT FILTERS ALL THE WAY DOWN INTO WHAT STAFF WILL DO AFTER THAT, WHICH IS THE VERY SPECIFIC ACTION ITEMS THAT ARE COMING OUT OF Y'ALL'S STRATEGIC PLAN THAT YOU'RE DOING TODAY. IT'S AN INCREDIBLY CRITICAL PROCESS, AND I WOULD SAY THAT I'VE WORKED WITH A LOT OF ELECTED OFFICIALS. I ALWAYS HAVE A SPECIAL KIND OF SYMPATHY FOR YOU GUYS, BECAUSE WHEN Y'ALL COME IN, YOU WALK INTO A GIANT ORGANIZATION WITH A $600 MILLION ORGANIZATION, A BILLION PLUS IN CAPITAL PROJECTS, 20 PLUS DIVISIONS AND DEPARTMENTS WITH TONS OF DAILY OPERATIONS AND PROCESSES, 500 EMPLOYEES. I MEAN, ALL THIS STUFF AND Y'ALL ARE SAT DOWN AND GO, NOT ONLY DAY ONE. DO YOU GUYS NEED TO ABSORB ALL OF THIS STUFF? BUT THEN YOU'RE THE Y'ALL ARE LEADING IT. YOU GUYS ARE THE LEADING PART OF THE ENTIRE ORGANIZATION. SO IT IS A MONUMENTAL TASK THAT WE ASK ELECTED OFFICIALS TO COME IN AND DO. IT'S VERY DIFFICULT. OBVIOUSLY STAFF IS HERE. WE SUPPORT YOU GUYS EVERYTHING. BUT I MEAN, YOU GUYS ARE THE ONES THAT HAVE TO SIT UP THERE, MAKE THE VOTES, MAKE THE MAKE THE DECISIONS. IT'S A REALLY BIG DEAL. AND THE WAY AND THE WAY THAT YOU DO THAT, THE WAY THAT YOU I'VE ALWAYS THOUGHT IF I WAS AN ELECTED OFFICIAL, I'D SIT DOWN AND GO, HOW IN THE WORLD DO I MEETING? TWO MEETING, TWO MEETINGS A WEEK UP HERE WITH MY COLLEAGUES AND THEN ALL THE STUFF THAT I DO THROUGHOUT THE DAY? HOW DO I GUIDE A GIANT ORGANIZATION, LIKE SPECIFICALLY HOW NOT LIKE, NOT LIKE THROW IT OUT THERE IN THE ETHER? LIKE, HOW DO I DO IT? LIKE SPECIFICALLY, HOW DO I GUIDE IT? WHAT AM I SUPPOSED TO BE DOING? WHAT AM I? AND THE ANSWER TO THAT QUESTION IS ANYONE WANT TO MAKE A GUESS? STRATEGIC PLAN. STRATEGIC PLAN. THAT IS THE ANSWER TO HOW YOU GUIDE AN ORGANIZATION FROM THE VERY TOP LEVEL ON ON A DAIS OR ON ANY EXECUTIVE BOARD, BECAUSE WE'LL [03:05:03] TALK ABOUT IT A LITTLE BIT. BUT IF YOU'RE ON THE WRONG SIDE OF THE STRATEGIC PLAN, NOT ONLY DOES IT NARROW YOUR FOCUS SO MUCH THAT YOU CAN'T GUIDE THE ORGANIZATION, BUT IT ALSO CAN CONFUSE STAFF TO GO, WELL, WHAT AM I SUPPOSED TO BE DOING HERE? BECAUSE STAFF LOOKS AT THESE STRATEGIC PLANS AS WHAT'S GUIDING THEM CAME STRAIGHT, THE VISION CAME STRAIGHT FROM COUNCIL. THE STRATEGIC FOCUS AND OUTCOMES COMES STRAIGHT FROM COUNCIL AND ALL THE ACTION ITEMS THAT WE DO COME OUT OF THAT. SO IT IS A CRITICALLY IMPORTANT DOCUMENT. EVEN THOUGH YOU GUYS MAY THINK, YOU KNOW, WE'RE GETTING AROUND AND WE'RE CREATING ALL THESE WORDS AND ALL THIS STUFF, IT STAFF LOOKS AT THIS AS LIKE, WHAT ARE WE DOING AND WHERE ARE WE GOING. SO IT'S VERY IMPORTANT. SO I WON'T I WON'T SELF ACCOUNTABLE FOR THOSE. THAT'S RIGHT. THAT'S EXACTLY RIGHT. SO I WON'T SAY RAISE YOUR HAND IF YOU'VE LOOKED THROUGH OUR CURRENT STRATEGIC PLAN, BUT I JUST WANTED TO SHOW THE ONE THAT WE HAVE HERE. THIS IS CURRENT. YOU GUYS ARE UPDATING THIS. IT SHOULD LOOK VERY FAMILIAR. THIS IS OUR CURRENT STRATEGIC PLAN. YOU HAVE THE VISION STATEMENT RIGHT UP FRONT, WHICH WILL CHANGE WHEN WE FINALLY FINISH THIS PROCESS. THIS WILL BE UPDATED WITH THE NEW VISION STATEMENT WHICH WHICH I'LL SHOW YOU IN IN MY PRESENTATION IS THAT IT CHANGES EVERY YEAR. BUT IT'S LIKE LAURA LEE WAS SAYING EARLIER, THERE'S A LOT OF SIMILARITIES BETWEEN ALL THREE OF THESE. LIKE, YOU'LL SEE, YOU'LL SEE THEM BECAUSE I HAVE THEM ALL WRITTEN DOWN FOR THE LAST THREE YEARS. AND THEN AFTER THAT, WE HAVE OUR STRATEGIC FOCUS BUCKETS, WHICH ARE THESE RIGHT HERE. AND THIS IS WHAT WE'RE GOING TO GO THROUGH IN THE NEXT HOUR ISH. HAVE A LITTLE WORKSHEET FOR YOU GUYS TO, TO USE A LITTLE BIT. BUT I'M NOT GOING TO HAND IT OUT YET BECAUSE THEN YOU'LL START LEAFING THROUGH IT BEFORE WE GET TO ACTUALLY EXPLAINING IT. BUT THESE ARE YOUR STRATEGIC BUCKETS THAT FOLLOW DIRECTLY UNDER YOUR VISION, RIGHT? SO YOU HAVE A THRIVING AND PROSPEROUS ECONOMY AS A BUCKET. AND THERE'S A WHOLE BUNCH UNDER THAT. THERE'S SUSTAINABLE AND RESILIENT INFRASTRUCTURE. THERE'S EXCELLENT AND ACCOUNTABLE CITY GOVERNMENT. THERE'S A SAFE AND WELCOMING COMMUNITY. AND THEN THERE'S A VIBRANT AND FUN DESTINATION. THIS IS MANY AT THIS TABLE. AND THEN OTHER COLLEAGUES HAVE PUT IN LOTS OF WORK TO MAKE SURE THAT THESE ARE HONED IN AND VERY SPECIFIC, THAT FOLLOW THE VISION STUFF. SO THE GOOD NEWS IS THIS PROCESS ISN'T AS ITERATIVE OR DETAILED AS COMING UP WITH IT FOR THE FIRST TIME, RIGHT? THIS IS TWEAKING AND LOOKING AT DOES IT FIT WITH YOUR VISION? IS IT EXACTLY WHERE WE WANT TO GO? THESE BUCKETS, I WILL SAY, ARE VERY SIMILAR ACROSS DIFFERENT CITIES. YOU'LL SEE A LOT. I MEAN, WHAT CITY DOESN'T WANT SUSTAINABLE AND RESILIENT INFRASTRUCTURE? WHO'S GOING TO SAY NO, GET THAT OUT OF THERE OR SAFE AND WELCOMING COMMUNITY. LIKE A LOT OF THESE SPAN WHAT CITIES WANT TO BE. BUT THEY'RE THEY'RE CRITICALLY IMPORTANT AS FAR AS DRILLING DOWN INTO ALL THE ACTION ITEMS THAT STAFF WILL EVENTUALLY BE COMING INTO WORK AND DRIVING EVERYTHING FORWARD. THEN JUST UNDER THAT ARE THE STRATEGIC OUTCOMES, WHICH ARE THESE STATEMENTS THAT FALL UNDER THRIVING AND PROSPEROUS, AND WE'LL GO THROUGH THOSE IN A LITTLE BIT. BUT EACH ONE OF THOSE STATEMENTS, IT'S IT'S LIKE, YOU KNOW, THE LITTLE RUSSIAN DOLLS THAT SLOWLY THERE'S MORE IN EACH OF THE TOP. HIGH VISION IS AT THE TOP. AND THEN AS YOU START TO BREAK IT DOWN, WHAT'S UNDER THAT VISION? YOU HAVE THESE STRATEGIC FOCUS AREAS, THESE BIG BUCKETS. AND WHAT'S UNDER THOSE BUCKETS IS A STRATEGIC OUTCOME. AND WHAT'S UNDER THOSE OUTCOMES. WE'LL CLICK ON VIBRANT AND FUN. WHAT'S UNDER THOSE OUTCOMES IS THE WORK THAT STAFF DOES TO TAKE EVERYTHING THAT YOU GUYS HAVE TALKED ABOUT AT A HIGH LEVEL THE VISION, THE FOCUS, THE OUTCOMES AND GO, OKAY, ALL OF THESE PROJECTS THAT WE HAVE, HUNDREDS OF PROJECTS AND ALL OF THAT. HOW DO THEY FIT WITH YOUR VISION, WITH YOUR FOCUS, WITH YOUR OUTCOMES, SO THAT WHEN STAFF COMES IN AT A HIGH LEVEL, CERTAINLY STAFF EVERY SINGLE DAY HAS DAILY OPERATIONS. YOU'RE NOT SAYING CUT THE GRASS, THAT'S A DAILY OPERATION THAT STAFF'S DOING, BUT ONE LEVEL HIGHER THAN THAT FROM A PREMIER PARK SYSTEM THAT WITH GREAT AMENITIES AND HAVE AND EVENTS THAT PEOPLE WANT TO BE AT, THAT'S A HIGH LEVEL GOAL. HOW DO WE GET THERE? THROUGH SPECIFIC ACTION ITEMS AND STAFF GOES THROUGH AND HAS THESE SPECIFIC ACTION ITEMS THAT NOT ONLY ARE TRACKED BY THE ACTION ITSELF, BUT HAVE UPDATES OF WHEN THEY UPDATED WITH THE COMMENTS FROM STAFF AND WHAT'S GOING ON WITH THEM, START DATES, END DATES, DUE DATES, WHETHER THEY'RE ACHIEVED, WHETHER THEY'RE ON TRACK. SO TODAY WE'RE NOT GOING TO GO THROUGH ALL THAT. THAT'S A STAFF EXERCISE THAT WE DO AFTER GETTING ALL THIS FEEDBACK AND STUFF FROM FROM YOU GUYS. BUT WE WANT TO UPDATE THOSE FOCUS AREAS AND THOSE THOSE STRATEGIC OUTCOMES TO MAKE SURE THAT WHEN WE GO BACK AND LOOK AT ALL OF THESE, FROM ALL THE FEEDBACK THAT WE GET FROM YOU GUYS TODAY, THAT IT'S CONNECTED DIRECTLY INTO WHAT YOUR TO DRIVING ULTIMATE VISION FORWARD FOR THE CITY. SO THAT'S KIND OF THE OUTLINE. THIS IS WHAT WE HAVE. THIS IS THE FORMAT WE HAVE IT IN. I WILL SAY I AM NOT SURE IF I SHOULD SAY THIS ON A RECORDED MEETING, BUT WE'RE CURRENTLY UP FOR A NATIONAL AWARD FOR THIS STRATEGIC PLAN AS FAR AS IT'S INNOVATIVE, GETTING IT OUT TO THE COMMUNITY AND BEING TRANSPARENT AND THEN ALSO BEING CONNECTED DIRECTLY TO THE VISION. SO IF WE DO, IF WE IF WE GET THAT, WE'LL BRING IT TO COUNCIL AND SHOW IT OFF TO THE PUBLIC. BECAUSE THIS IS THIS IS A GIANT EFFORT OF STAFF TO GET ALL THIS TOGETHER SO THAT EVERYONE CAN SEE EXACTLY WHERE WE'RE GOING AND WHAT WE'RE DOING. SO THAT THAT IS AMAZING, LIKE THAT. THAT HAS BEEN THE GOAL. LIKE BECAUSE I WORKED IN THE OFFICE OF PERFORMANCE MANAGEMENT AND DATA ANALYTICS AT HHS, AND THAT IS WHAT WE ALWAYS LIKE. THAT IS WHAT OUR CHIEF ALWAYS WANTED US TO GET TO IS THIS DASHBOARD. WITH ALL OF OUR KPI THAT IS CONSTANTLY [03:10:04] UPDATED IN REAL TIME, AND THAT WE'RE ABLE TO HAVE THESE DASHBOARDS FOR TRANSPARENCY AND ACCOUNTABILITY. AND IT IS INCREDIBLY DIFFICULT. IT IS VERY, VERY DIFFICULT TO GET TO THIS. I ALWAYS TELL PEOPLE, I ALWAYS TELL THANK YOU. I ALWAYS TELL PEOPLE THE SIMPLER SOMETHING LOOKS AND THE EASIER YOU CAN GET THROUGH IT, THE MORE WORK WENT INTO IT. BECAUSE IF IT'S A IF IT'S CHAOS, THEN PROBABLY NOT TOO MUCH WORK WENT INTO IT. BUT WHEN YOU CAN LOG IN, SEE THINGS, TRACK IT, ALL THAT STUFF, THAT USUALLY MEANS THERE'S A LOT OF TIME AND EFFORT THAT WENT INTO IT. SO THE OTHER THING I JUST WANTED TO ADD ON THIS IS ONCE WE DETERMINE THE VISION THAT YOU HAVE, THE GOALS, THE STRATEGIC PLAN THAT FEEDS INTO THEN THE BUDGET, RIGHT? SO THE BUDGET IS DESIGNED TO ACCOMPLISH SOMETHING. IT'S NOT JUST A BUNCH OF NUMBERS TAKING YOU LOTS OF DIFFERENT DIRECTIONS. IT'S MEANT TO BE A REFLECTION OF YOUR PRIORITIES. AND BUDGETING IS ALL ABOUT PRIORITIES AND MAKING DECISIONS ON WHAT'S MOST IMPORTANT TO YOU. SO AS WE GO THROUGH, IT'S A TO ME, A FUNDAMENTAL PART OF THE BUDGET PROCESS IS TO GET THIS RIGHT, BECAUSE IF YOU DON'T KNOW WHERE YOU'RE GOING, ANY SET OF NUMBERS IS GOING TO GET YOU THERE. BUT WE'RE TRYING TO MAKE SURE THAT WE HAVE OUR RESOURCES WHERE OUR MOUTH IS, THAT KIND OF THING. THAT'S ONE THING I'LL TELL YOU ABOUT. AND THEN THE OTHER THING IS, ONCE WE'RE DONE WITH THIS DISCUSSION WITH YOU, WE GO BACK AND WE HAVE A RETREAT WITH OUR STAFF TO ALL OF OUR EXECUTIVE STAFF, AND WE SAY, HERE'S THE VISION FROM COUNCIL. HERE ARE THE GOALS THAT THEY HAVE. NOW LET'S GO THROUGH AND UPDATE OUR PROCESSES AND PLAN FOR HOW WE'RE GOING TO ACHIEVE THOSE THINGS. AND SO THEN WHEN IT COMES BACK TO YOU LATER ON IN THE YEAR, ALL THESE ACTION ITEMS THAT ARE THERE, ALL THE THINGS THAT WE'RE TRYING TO DO FOR WORK PLANS, THEY'RE ALL DESIGNED TO TRY TO GET THE THINGS THAT YOU WANT. SO THAT'S KIND OF HOW THAT WORKS TOGETHER. THIS IS OUR SECOND YEAR THAT WE'VE HAD THIS. WE CREATED THIS WHEN I GOT HERE. THIS IS SOMETHING THAT YOU SEE IS A BEST PRACTICE IN CITIES. BUT WE DID NOT HAVE A STRATEGIC PLAN A COUPLE OF YEARS AGO. SO WE HAD TO CREATE THIS. AND WE'RE TRYING TO REFINE IT. AND WITH NEW COUNCIL MEMBERS COMING IN, WE ALWAYS WANT NEW PERSPECTIVES ON IT TO MAKE SURE IT'S THE BEST THING THAT WE CAN HAVE. BUT THAT'S WHY THIS RETREAT IS REALLY IT'S THE FOUNDATION FOR WHAT YOU'RE GOING TO SEE IN THE BUDGET LATER ON THIS YEAR. THOSE THAT BUDGET SHOULD REFLECT YOUR PRIORITIES. THAT'S WHAT THAT'S WHAT IT'S DESIGNED TO DO. SO HOPEFULLY THAT MAKES SENSE. BUT IT'S I WANTED TO JUST MAKE SURE YOU UNDERSTAND HOW WE'RE TRYING TO CONNECT ALL THESE THINGS TOGETHER. IT'S NOT JUST THINGS THAT ARE JUST BY THEMSELVES THEY ALL DRIVE DOWN TO. ULTIMATELY, YOU'RE MAKING THESE PRIORITY DECISIONS ABOUT WHERE YOU CAN PUT MONEY OR NOT. THAT'S REALLY GOOD. AND YOU'LL SEE THAT AS WE START TO GO THROUGH IT, IT'LL ALL START TO IT'LL BECOME VERY CLEAR AS WE DRILL DOWN HOW THEY'RE ALL CONNECTED TO RICK'S POINT, THOUGH AT THE HIGH LEVEL, IF YOU DON'T HAVE THE VISION, IF YOU DON'T KNOW WHERE YOU'RE GOING, IF YOU'RE NOT, THEN HOW DO YOU KNOW WHETHER WHAT YOU'RE DOING IS EFFECTIVE? RIGHT? LIKE YOU'RE GAINING WHAT YOU'RE AFTER. SO NOW WE'LL HIT THE PRESENTATION STRATEGIC PLAN. TO BRIAN'S POINT, THAT WAS HOW I WAS KICKING THIS OFF. WAS THAT TWO YEARS AGO THERE WAS THERE WAS NOT A STRATEGIC PLAN. THERE WAS IDEAS AND A LOT OF GREAT INPUT, BUT NOTHING TO COALESCE TO, TO COUNCILMEMBER ZAPATA'S POINT, COALESCE ALL OF IT TOGETHER AND SAY ALL THESE IDEAS, ALL THESE THINGS WE WANT TO SAY, HERE'S OUR VISION, HERE'S THE BUCKETS. WE'RE GOING TO PUT THEM IN, HERE'S THE OUTCOMES WE WANT, AND HERE'S ALL THE THINGS WE'RE DOING EVERY SINGLE DAY TO MAKE SURE WE GET THERE. SO WE CREATED IT. AND I WILL TELL YOU THAT FIRST COUNCIL THAT I, THAT I WORKED WITH, THEY DID A TREMENDOUS AMOUNT OF WORK. IT WAS A LOT OF WORK BECAUSE IT WAS IT WAS LITERALLY STARTING FROM SCRATCH AND IT WAS WHAT ARE ALL YOUR IDEAS? WHAT ARE IT WAS, IT WAS. AND THEN SECOND YEAR, STILL A LOT OF WORK. I DON'T WANT TO DIMINISH IT, BUT IT WAS THEN YOU PIGGYBACK OFF THAT YEAR AND THEN IT CONTINUES, LIKE BRIAN WAS SAYING, YEAR OVER YEAR AND MAKE SURE YOU'RE GOING IN THE RIGHT DIRECTION. SO WE HAD 2024. THEN WE GOT HOW'S THIS? WHAT AM I POINT AT HERE. JUST CLICK IT. WE HAD 2024 AND THEN WE APPROVED 2025 LAST YEAR. THIS IS THE EXTENT OF MY POWERPOINT ANIMATION KNOWLEDGE HERE. THIS IS AI AI I SEE THAT LIKE THAT. AND NOW TODAY WE'RE GOING TO GET TO 2026. ALL RIGHT I HOPE YOU'RE IMPRESSED BECAUSE IT DOESN'T GET ANY BETTER. A KEY CRITICAL ROLE THE STRATEGIC PLAN YOU GUYS YOU ALL ARE DRIVING ALL OF THIS FORWARD. THIS IS Y'ALL'S CITY Y'ALL'S VISION. YOU GUYS ARE THE VOICE AND THE REPRESENTATIVE REPRESENTATION OF THE RESIDENTS OF THIS CITY AND WHAT YOU ALL ARE SAYING AND WHAT Y'ALL ARE PUTTING TOGETHER. Y'ALL WERE ELECTED INTO THESE POSITIONS TO PUT THAT TOGETHER AND TO DRIVE THIS CITY FORWARD. AND THIS IS EXACTLY HOW YOU DO IT. SO WE LISTENED TO EVERYTHING THAT'S IN HERE BECAUSE THAT'S THAT IS THE RESIDENTS TO THE ELECTED OFFICIALS, TO THE CITY MANAGER, TO THE ENTIRE STAFF. THAT IS HOW IT SHOULD ALL BE CONNECTED. SO WE MAKE SURE TO HAVE YOU GUYS FRONT AND CENTER ON THE STRATEGIC PLANNING. ALL RIGHT. SO THIS IS A VISUAL AID. AND I JUST WANT TO MAKE A FEW POINTS BECAUSE I DON'T WANT TO, YOU KNOW, TALK IT TO DEATH. BUT THE KEY POINT TO THIS IS EVERYTHING FROM THE VISION OF THE ENTIRE CITY, THE TOP LEVEL VISION OF WHERE WE'RE GOING ALL THE WAY DOWN TO THE DAILY DETAILED OPERATIONS, EVERY SINGLE KEYSTROKE, EVERY SINGLE PIECE OF ASPHALT THAT WE LAY, EVERY [03:15:03] SIDEWALK WE FIX. THEY'RE ALL CONNECTED. IF THERE'S ANYONE IN THE ORGANIZATION THAT'S COMING IN AND DOING SOMETHING THAT'S NOT IN THIS CHAIN, THEN WHAT ARE THEY DOING? THE WHOLE POINT IS TO DRIVE THE CITY FORWARD TO ACCOMPLISH THAT VISION. RIGHT. AND SO YOU HAVE THE CITY'S VISION STATEMENT LIKE WE'RE TALKING ABOUT. THEN YOU HAVE THOSE STRATEGIC FOCUS AREAS, THOSE BIG BUCKETS THAT FALL OUT OF THAT. OUT OF THOSE COME THE OUTCOMES, WHICH WE'RE GOING TO UPDATE THIS TODAY DURING THIS EXERCISE, THOSE THOSE STATEMENTS UNDERNEATH EACH OUTCOME. THEN THE STRATEGIC OUTCOMES GO TO SPECIFIC ACTION ITEMS. WHAT ARE WE ACTUALLY DOING EVERY DAY. WHAT ARE WE TRACKING. WHEN'S IT GOING TO GET DONE. WHAT'S THE STATUS OF IT. IS IT DELAYED. IS IT NOT DELAYED. ALL OF THAT THAT COMES OUT OF STAFF AND APPROVED BY COUNCIL. AND THEN THOSE GO INTO, OKAY, NOW THAT WE HAVE THOSE PROJECTS AND WHAT THEY'RE SUPPOSED TO DO, HOW ARE WE WHAT IS THE METRICS BEHIND TRACKING THAT THEY'RE ON TRACK? SO ALL THE PERFORMANCE METRICS, ALL THE DATA BEHIND THEM, IF YOU SAY THEY'RE ON TRACK, THEY'RE ON TRACK TO THIS POINT. WHAT'S ALL THE THE INPUTS THAT WE'RE BRINGING IN, THE DATA VISUALIZATIONS, ALL OF THAT STUFF. AND THEN THE DETAILED PERFORMANCE METRICS IS ONE LEVEL BELOW, WHICH IS ALL THE DAILY OPERATIONS PROCESSES, EVERYTHING THAT ARE DRIVING US FORWARD. SO THE SPIEL HERE AND IT'S IT'S IMPACTFUL AND MEANINGFUL IS EVERYTHING THAT STAFF DOES EVERY SINGLE DAY. SOMEONE COMES IN, THEY CLOCK IN, THEY START WORKING, WHETHER IT'S ON A COMPUTER, WHETHER IT'S OUT IN THE FIELD. IT IS ALL CONNECTED TO THE VISION THAT YOU GUYS ARE SETTING TO TODAY THAT Y'ALL JUST TWEAKED AND CHANGED AND ARE SETTING TODAY. HOWEVER, IF IF COUNCIL AT THIS LEVEL IS DOWN HERE IN THIS AT THIS LEVEL THERE'S A PROBLEM AND VICE VERSA. IF STAFF AT THIS LEVEL IS UP HERE SETTING THE VISION AND THE OUTCOME AND STRATEGIC FOCUS OF THE CITY, THERE'S A PROBLEM. SO THE EXAMPLE I CAME UP WITH WAS, YOU KNOW, YOU COULD PICK ANY MAJOR PROJECT, BUT LET'S SAY THE LARGE UPGRADE TO OUR WASTEWATER TREATMENT PLANT, THAT'S A HIGH LEVEL, SERIOUS PROJECT THAT THIS CITY DESPERATELY NEEDS. FROM A COUNCIL STANDPOINT, THAT HIGH LEVEL OUTCOME COULD BE AT A VERY HIGH LEVEL. IT COULD BE I WANT OUR CITY TO BE FULLY PREPARED IN WATER AND WASTEWATER AND HAVE NO SHORTAGE AND BE A PREMIER CITY FOR WATER AND WASTEWATER. THAT'S A HIGH LEVEL VISION, RIGHT? IT DOESN'T SAY EXACTLY HOW YOU'RE GOING TO DO IT. IT DOESN'T SAY YOU ALL THE STEPS, BUT THAT'S A HIGH LEVEL VISION, RIGHT? IF A COUNCIL MEMBER IS TAKING WATER SAMPLES AND AND COMING OUT TO THE WASTEWATER TREATMENT PLANT SAYING, HEY, I'VE GOT THIS WATER SAMPLE, I WANT TO DO THIS. THIS IS NOT TO SAY GETTING EDUCATED AND UNDERSTANDING. I'M SAYING SPECIFICALLY DOING THAT. A COUPLE THINGS HAPPEN. ONE, THAT COUNCIL MEMBER IS FOCUSED SO NARROWLY ON, ON AN OPERATION THAT THERE'S NO WAY THEY DON'T HAVE THERE'S NOT ENOUGH TIME IN THE DAY FOR SOMEONE TO RUN FROM, TO RUN THE CITY FROM THIS LEVEL. AT THAT LEVEL OF THE OPERATION. THAT'S A STAFF LEVEL OPERATION, RIGHT? AND VICE VERSA. IF A IF A STAFF MEMBER IS GOING TO COUNCIL GOING, THIS IS MY VISION FOR THE CITY. I THINK THIS CITY SHOULD BE THIS WAY. THAT'S A PROBLEM BECAUSE THEY'RE NOT ELECTED BY THE RESIDENTS AND THEY'RE NOT THE VOICE OF THE RESIDENTS. THAT'S A COUNCIL FUNCTION. RIGHT. AND SO THIS PROCESS, WHILE THERE, EVERYONE HAS THEIR SPECIFIC ROLE IN LAYING THE POINT OF THIS IS THAT IT'S ALL CONNECTED. IT'S ALL CONNECTED SO THAT WE'RE ALL ALL 500 EMPLOYEES, ALL DEPARTMENTS AND DIVISIONS, THE BUDGET ITSELF, IT'S ALL PUSHING IN THE SAME DIRECTION TO ATTAIN ONE FINAL GOAL OR TO TRY AND REACH ONE FINAL GOAL, WHICH IS THE VISION OF THE COUNCIL THAT YOU GUYS SET. SO HOPEFULLY THAT'S CLEAR. I DON'T WANT YOU GUYS TO. WE'RE DOING ALL THESE EXERCISES AND UPDATING ALL THIS STUFF. I WOULD HATE FOR Y'ALL TO GO, WHAT THE HECK IS THE POINT OF ALL THIS? IT'S A BUNCH OF FLOWERY WORDS. IT LOOKS GOOD. NO, IT'S CRITICALLY IMPORTANT WHEN WE COME IN FROM AN EXECUTIVE LEVEL ALL THE WAY DOWN TO OUR STAFF. WE LOOK AT THIS STUFF, WE TRACK IT. CERTAINLY THERE'S PROJECTS THAT COME UP AND THERE'S STUFF THAT COMES UP THAT'S THAT'S OFF TO THE SIDE. THOSE ARE OUTLIERS. BUT WHEN WE SAY, WHAT ARE WE DOING AS A STAFF? IT'S THIS, IT'S THESE PROJECTS. IT'S THIS PERFORMANCE METRICS. IT'S THESE DETAILED PROCESSES TO DRIVE THE CITY FORWARD. SO IT'S THIS IS CRITICALLY IMPORTANT TO UPDATE THIS AND MAKE SURE THAT WE'RE FOLLOWING IT AND TRACKING IT FOR EVERYONE TO SEE. IT'S A HUGE DEAL. SO LET'S TAKE A LOOK AT THE LAST THREE STRATEGIC PLANS. HERE WAS THE FIRST VISION STATEMENT. IT WAS TO COUNCILMEMBER HARRIS'S POINT. IT WAS A TREMENDOUS AMOUNT OF WORK BECAUSE IT WAS A BLANK SLATE. AND SO THERE WAS SO MUCH THAT WENT INTO IT, SO MUCH TIME AND EFFORT AND ENERGY. IT WAS AMAZING. AND THEIR FINAL RESULT WAS THE FUTURE OF A DIVERSE AND INCLUSIVE CITY THAT FEATURES A VIBRANT, AFFORDABLE AND SAFE COMMUNITY THAT PROVIDES OPPORTUNITIES FOR ALL. GREAT STATEMENT. IT WAS GREAT AND THAT CAME OUT OF A TON OF INPUT AND ALL THIS STUFF. THE NEXT YEAR, I THINK THERE WAS A FEW DIFFERENT PEOPLE, BUT A LOT OF THE SAME PEOPLE AND WHAT THEY SAID WAS, HEY, WE SAW THE STRATEGIC PLAN THAT WE PUT TOGETHER. WE SAW HOW IT WORKS. NOW WE SEE HOW IT'S CONNECTED FROM THE VISION ALL THE WAY DOWN TO THE ACTIONS OF EVERY SINGLE STAFF MEMBER. AND SO WHAT WE WANT TO DO WITH THIS YEAR IS ENHANCE IT. WE WANT TO AMPLIFY IT. THEY ACTUALLY SAID THAT THIS VISION STATEMENT, [03:20:03] THIS FIRST ONE, WHILE GREAT, IS A LITTLE BIT TOO VAGUE. IT WAS A LITTLE BIT TOO ANYTOWN, USA. IT WAS A LITTLE BIT TOO THAT COULD BE ANYBODY. SO THEY WERE LIKE, NOW THAT WE HAVE THE THE STRUCTURE AND FRAMEWORK OF THE STRATEGIC PLAN, LET'S MAKE IT, LET'S MAKE IT MORE SPECIFIC. AND SO THEY GOT INTO THE NITTY GRITTY, DID SOME GREAT WORK TO MAKE A VERY SPECIFIC STATEMENT. RIGHT. AND THEN WE JUST SAT WITH YOU GUYS AND WATCHED YOU GUYS DO ALL THE ALL THE HARD WORK TO START TO TWEAK AND CHANGE THE THIS VISION THAT WE HAVE RIGHT HERE. ALTHOUGH NOW I NEED TO PUT THE AMENITIES IN THERE. BUT IT'S GREAT. NOW, WHAT I REALLY ENJOYED FROM THIS SLIDE IS SEEING THAT IF YOU READ ALL THREE OF THOSE, THEY'RE NOT THAT DIFFERENT. THEY'RE NOT THAT FAR APART. THERE'S ELEMENTS OF IT THAT ARE MORE SPECIFIC OR CHANGED OR TWEAKED, WHICH IS GREAT. THAT'S THAT REPRESENTS KIND OF THE TURNOVER ON COUNCIL, THE FACT THAT NEW PEOPLE ARE COMING IN AND NEW IDEAS, WHICH IS GREAT. BUT THE GENERAL OVERVIEW OF ALL OF THEM IS, IS PRETTY SPOT ON, RIGHT? IT'S PRETTY. THERE'S A COMMON THREAD THAT RUNS THROUGH ALL OF THEM. SO I THINK THAT'S FANTASTIC. AND I THINK IT ALSO MEANS THAT YOU GUYS AS A GROUP, EVEN WITH SOME PEOPLE TURNING OVER AND CHANGING, ALL HAVE POSITIVE AND GREAT IDEAS AND INTENTIONS FOR THE CITY TO MOVE FORWARD, WHICH OF COURSE YOU DO. YOU WERE ELECTED BY THE RESIDENTS TO COME IN HERE AND AND REPRESENT THEM TO DO THAT. SO ANYWAY, GREAT WORK. HERE'S WHERE WE'RE LANDING. I THINK I NEED TO DO ONE MORE TWEAK TO THIS BECAUSE Y'ALL CHANGED IT JUST RECENTLY, BUT THAT'LL BE UPDATED ON OUR STRATEGIC PLAN SITE, ALONG WITH ALL OF YOU GUYS PICTURES AND EVERYTHING. AND THEN AND THEN NOW WE'RE GOING TO JUMP INTO LOOKING AT OUR STRATEGIC BUCKETS, AND THEN A MORE DETAILED EXERCISE TO LOOK AT THE ACTUAL STRATEGIC FOCUS LIKE STATEMENTS. SO THIS ONE AND I WANT TO SAY THIS JUST TO START, YOU DON'T HAVE TO CHANGE ANY OF THESE. WE'RE NOT DOING THIS BECAUSE THEY NEED TO CHANGE IF YOU LIKE THEM. IF YOU THINK THAT IS GREAT, THAT IS EXACTLY IN LINE WITH OUR VISION. AND THAT'S THESE BUCKETS ARE PERFECT. THAT'S GREAT. WE'LL LEAVE THEM THE SAME. THIS ISN'T AN EXERCISE TO TO SAY WE HAVE TO CHANGE SOME ELEMENT OF IT. BUT IF THERE'S SOMETHING IN THERE, ESPECIALLY WHEN WE GET DOWN INTO THE ACTUAL LANGUAGE THAT'S IN THESE STRATEGIC FOCUS ITEMS, THAT THERE'S SOMETHING IN THERE THAT JUST DOESN'T SEEM RIGHT TO YOU OR IT JUST DOESN'T, THEN WE'LL HAVE THAT DISCUSSION AFTER WE DO LIKE A LITTLE A LITTLE WORKSHOP WORKSHEETS. BUT THIS ONE'S THESE BIG, BIG BUCKETS ARE PRETTY THEY'RE PRETTY COMPREHENSIVE. SO I JUST WANT TO SAY WE'LL HAVE THAT CONVERSATION JUST HERE. WHAT DO WE THINK OF. YOU CAN IGNORE THE DOWNLOAD PDF. WHAT DO WE THINK. WHAT DO WE THINK OF THE FIVE OF THRIVING AND PROSPEROUS ECONOMY, SUSTAINABLE AND RESILIENT. AND THINK OF IT IN TERMS OF THESE ARE THE THIS IS THE NEXT LEVEL DOWN FROM YOUR VISION, RIGHT? THESE ARE THE BUCKETS THAT EVERYTHING FILTERS INTO FROM THE TOP VISION THAT YOU THAT YOU SAY. AND WE CAN LOOK AT THE I PROBABLY SHOULD PUT IT ON THE SAME SLIDE, BUT WE CAN LOOK AT YOUR VISION IF YOU WANT TO SPECIFICALLY THINK OF IT AS ARE WE MISSING ANYTHING? I CERTAINLY IF SOMETHING'S ON THERE THAT YOU JUST HATE AND WANT TO GET RID OF, THAT'S FINE. BUT MORE SPECIFICALLY, ARE WE MISSING ANYTHING IN THESE LARGE BUCKETS? DON'T LOOK AT THE STATEMENTS YET. WE'RE GOING TO DO THAT IN A MINUTE. BUT IN THESE LARGE BUCKETS, ARE WE MISSING ANYTHING? AND AGAIN, THIS IS A TRICK QUESTION. IT MAY BE THAT THEY'RE GREAT. WHAT DO YOU THINK THRIVING AND PROSPEROUS ENTAILS? ECONOMIC DEVELOPMENT. THIS WAS THE IDEA BEHIND THE FOR ECONOMIC DEVELOPMENT GROWTH THAT TYPE OF A THING. SUSTAINABLE RESILIENT INFRASTRUCTURE OBVIOUSLY WATER, WASTEWATER, STREETS, SIDEWALKS MADE THE EXCELLENT AND ACCOUNTABLE IS MORE FINANCIAL. THAT WAS MORE LIKE READ THIS IN UNDER THEM. THAT DESCRIBES WHERE WE'RE GOING TO GET TO THAT IN JUST A SECOND. SO BECAUSE WE CAN'T REALLY SEE IT. YEAH. NO I'M GOING TO I'M GOING TO PUT IT RIGHT IN FRONT OF YOU OKAY. WE WOULD JUST LIKE A FUN AND VIBRANT COMMUNITY INSTEAD OF, YOU KNOW, DESTINATION. DESTINATION. YEAH. NO THAT'S EXCELLENT. I MEAN, YOU DON'T HAVE TO FEEL LIKE YOU'RE DESTINED TO COME HERE, BUT I THINK WE'RE ALREADY FUN AND VIBRANT. SO WHAT ARE WE DOING IN OUR COMMUNITY TO DO THAT? YEAH, I THINK IT'S A GOOD CONVERSATION. AND I THINK ONE OF THE THINGS YOU CAN SEE, WE HAD KYLE FAIR ON AS THE PICTURE, THAT'S ONE OF THE THINGS WE TALKED ABOUT WITH THE LAST COUNCIL, IS REALLY FOR THE LAST TWO, TWO COUNCILS THAT WE'VE HAD. WE HAVE A LOT OF BIG EVENTS AND THAT WE DRAW A LOT OF PEOPLE IN. AND THAT WAS KIND OF THIS DESTINATION KIND OF THING WITH FUN. AND PEOPLE WANT TO BE HERE FOR LOTS OF DIFFERENT REASONS, BUT IT CAN BE DIFFERENT. COMMUNITY CAN BE DIFFERENT. YEAH. LET SOMEBODY ELSE TELL US THAT WE'RE A DESTINATION PLACE, RIGHT? LIKE WE DON'T HAVE TO DEFINE OURSELVES BY THAT, BECAUSE THEN I THINK IT SETS THIS EXPECTATION THAT WE MAY NOT BE ABLE TO WE'LL NEVER BE ABLE TO ACTUALLY FULFILL. BUT IF WE HAVE THIS GREAT, FAIR, LET YOU KNOW. TEXAS MONTHLY SAY THIS IS A GREAT DESTINATION AREA. AND AND THEN AND THEN MAYBE WE CAN DEFINE IT. BUT I THINK RIGHT NOW WHAT'S IMPORTANT SHOULD BE A FUN AND VIBRANT COMMUNITY. THAT'S THAT'S WHAT WE ARE, RIGHT? YEAH. THAT'S THE EXACT TYPE OF FEEDBACK WE'RE LOOKING FOR FOR THIS STUFF. SO I DON'T KNOW IF YOU GUYS AGREE WITH THAT. SO YOU LIKE VIBRANT AND FUN VIBRANT COMMUNITY DESTINATION. CORRECT. IS THAT KIND OF THE IDEA? I'M NOT GOING TO FIGHT YOU ON IT. WELL, NO, I'M JUST SAYING I'M JUST SAYING LIKE, WELL, AND JUST TO KIND OF GIVE YOU SOME INSIGHT AS FAR AS HOW WE END UP WITH DESTINATION IN THERE LAST YEAR. SO ONE OF THE THINGS THAT I THINK WE ALL RECOGNIZE IS A SIGNIFICANT PERCENTAGE OF OUR SALES TAX REVENUE LEAVES THE CITY OF KYLE. AND SO, YOU KNOW, IF ONE ASPECT TO TO FIXING THAT IS TO CREATE AN ENVIRONMENT WHERE PEOPLE [03:25:06] STAY HERE AND SPEND OUR MONEY HERE, THEN THAT MAKES UP FOR SOME OF THAT. BUT THE IDEA TO WAS, IF WE HAVE PEOPLE COMING FROM OUTSIDE OF THE COMMUNITY AND SPENDING RETAIL SALES TAX DOLLARS HERE, THEN THAT IS HELPING OFFSET THAT DIFFERENCE SO THAT IT BALANCES OUT. SO THE MORE I CAN TAKE THE BURDEN OFF OF MY RESIDENTS AND PUT IT ON PEOPLE WHO ARE OUTSIDE OF THE COMMUNITY, TO ME, THAT'S BETTER, RIGHT? I AGREE WITH THAT TOO. AND THAT'S PROBABLY COULD BE LIKE UNDERNEATH. BUT I THINK BY DEFINING US AS LIKE A DESTINATION, THAT PUTS A REALLY HEAVY. RIGHT. LIKE, I'M NOT SAYING WE NEED TO BE ARLINGTON. RIGHT. BECAUSE I THINK IF YOU'RE LOOKING AT LIKE DESTINATION CITY IN TEXAS, THAT'S ARGUABLY PROBABLY THE BEST EXAMPLE. AND WE KIND OF TALKED ABOUT THIS LAST YEAR FOR THE COUPLE OF US WHO WERE HERE NOW, BECAUSE THEY CHOSE TO GROW AND SHAPE THEMSELVES THAT WAY, THEY DO ON A BAD YEAR, GET ABOUT $5 BILLION IN TAX REVENUE FROM OUTSIDE OF THEIR COMMUNITY, LIKE THEIR ENTIRE CITY IS FUNDED OFF OF ENTERTAINMENT AND AND THINGS LIKE THAT. YEAH. SO I GUESS MY QUESTION WOULD BE, IS THIS FOR OUTSIDERS OR IS THIS FOR US? RIGHT. LIKE IF IF WE WANT TO SHOW A RESIDENT THIS, DO THEY WANT TO SEE WHAT OTHER PEOPLE, YOU KNOW, THE DRAW THAT WE WANT TO BRING IN, I WOULD SAY YES WOULD BE THE ANSWER TO WHAT DO YOU WANT TO DO? RIGHT. YEAH. THESE ARE THINGS LIKE IS THIS WHAT YOU WANT TO BE? IS THAT IS THAT A GOAL? THESE ARE GOALS, RIGHT? BUCKETS OF THINGS. NOT NECESSARILY WHERE YOU ARE. IT'S LIKE THE ARLINGTON EXAMPLE. THEY WERE AT ONE POINT. I'M FROM NORTH TEXAS, ARLINGTON AT ONE POINT THEY WEREN'T THE DESTINATION CAPITAL. THEY HAD SIX FLAGS, YOU KNOW. AND THEN THEY BECAME THE TOWN NEXT TO THE BALLPARK. NOW WE'RE GOING TO HAVE THE COWBOYS AND WE'RE GOING TO DO ALL OF THESE. INCREDIBLE. YEAH, WE'RE GOING TO DO. SO I'VE NEVER I'VE NEVER HEARD OF THEM BE A DESTINATION. SO AND I WAS LIKE 18 THE STADIUM OKAY I'M NOT SAYING THEY'RE NOT A DESTINATION. LET'S MAKE THAT VERY CLEAR. RIGHT. BUT WHEN SOMETHING IS GREAT THEY DON'T HAVE TO SAY THEY'RE GREAT. THEY CAN JUST BE GREAT. AND PEOPLE KNOW. SO IF I WANT TO GO TO LIKE, YOU DON'T GET GREAT WITHOUT INTENTION. I AGAIN, I THINK FOR ME BEING GREAT IS BEING A GREAT COMMUNITY FIRST AND FOREMOST. WE SHOULDN'T DEFINE OURSELVES AS A DESTINATION CITY BECAUSE I THINK, I THINK WE'RE A GREAT COMMUNITY, RIGHT? I THINK OUR COMMUNITY IS AMAZING. AND I WANT EVEN IF NOBODY IS DESTINED TO COME HERE, I WANT OUR OUR RESIDENTS TO KNOW THAT WE ARE STILL FUN AND VIBRANT BECAUSE THAT'S WHAT OUR COMMUNITY IS. IT'S AGAIN, IT'S A QUESTION FOR YOU GUYS OF KIND OF WHERE YOU GUYS WANT TO BE ON THAT. I CAN SEE IT FROM YOUR PERSPECTIVE. I HAVE AN IDEA, BUT I DON'T WANT TO JUMP IN UNTIL YOU GUYS ARE DONE DISCUSSING, BECAUSE WHEN YOU LOOK AT THE COMMUNITY ITSELF, IF I'M THE ONLY ONE THAT WOULD LIKE TO SEE PEOPLE WANT TO COME HERE TO FOR FOR ENTERTAINMENT AND FUN, THEN YOU KNOW, I'M NOT GOING TO BE THE ONE TO FIGHT AGAINST EVERYBODY, A LOSING BATTLE. SO THE RAIL HOUSE IS KIND OF OUR ONLY ONE THAT DRAWS ANYBODY THAT'S OUTSIDE OF THE COMMUNITY. WELL, AND, YOU KNOW, TO STAFF'S CREDIT, LIKE ESPECIALLY PARKS LIKE GOLF AIR, YOU KNOW, I HAD A GREAT CONVERSATION AT THE GRINCH FEST, A GUY THAT DROVE THREE HOURS AND BROUGHT HIS GRANDDAUGHTER AND WAS JUST, YOU KNOW, COMPLETELY IMPRESSED WITH THE PARK AND, AND HOW THAT EVENT CAME TOGETHER. I MEAN, IT WAS BUT WE SHOULD BE HAVING THOSE FOR OUR COMMUNITY AND NOT JUST NECESSARILY DRAW PEOPLE IN, YOU KNOW, THE ADDED INCOME, REVENUE AND EXPOSURE AND PEOPLE COMING IN. THAT'S A PLUS, RIGHT? BUT WHY WE'RE DOING THIS SHOULD BE FOR OUR COMMUNITY AND FOR FOR OUR RESIDENTS. FOR ME, PEOPLE THAT ARE ALREADY HERE FIRST AND FOREMOST. AND THEN WHAT COMES ALONG WITH THAT IS JUST EXTRA. AND IT'S GREAT AND I APPRECIATE IT AND I LOVE IT. DON'T GET ME WRONG, WHEN WE HAD OUR FIRST VETERANS DAY PARADE, WE HAD PEOPLE FROM HOUSTON COME HERE. YOU KNOW WHAT I MEAN? IT WAS AMAZING. BUT I DON'T WANT TO DEFINE THAT AS A DESTINATION PARADE. I WANTED I WANTED TO FIND A THAT'S OUR COMMUNITY PARADE. THAT'S WHAT WE THAT'S WHAT WE DO EVERY YEAR. NOT TO BRING PEOPLE IN, BUT TO ACKNOWLEDGE AND APPRECIATE AND CELEBRATE OUR COMMUNITY. AND I'M FINE WITH THAT, AS LONG AS WE ALSO UNDERSTAND, TOO, THAT THE THE CONSEQUENCE THAT COMES WITH THAT IS THE THE FINANCIAL BURDEN STAYS ON JUST OUR COMMUNITY. WHEN YOU GO UNDERNEATH IT, WE CAN ALWAYS SAY, YOU KNOW, CITY OF KYLE DOES STRIVE TO BE A DESTINATION WHERE PEOPLE WANT TO COME AND VISIT. THAT'S WHERE YOU PUT IT UNDERNEATH. BUT THE OVERALL GOAL CAN BE THIS IS COMMUNITY BASED. AND, YOU KNOW, DUE TO THIS COMMUNITY EVENT THAT WE HAVE, IT DOES TEND TO BRING PEOPLE IN. I THINK IT'S JUST A MATTER OF THE VERBIAGE BETWEEN WHAT MARK'S OPINION IS ABOUT, YOU KNOW, BRINGING IN OUTSIDE IN AND THEN ALSO HAVING THE COMMUNITY AS A WHOLE, BECAUSE WE WANT THE BEST OF BOTH WORLDS ON THIS, I SEE. I MEAN, IT'S JUST A MATTER OF ACCOMMODATING BOTH WITH EITHER WORD, HONESTLY LIKE WHICH SO LIKE I'M FINE WITH US CHANGING IT TO [03:30:01] COMMUNITY BECAUSE IF WE DO IT WELL ENOUGH, PEOPLE ARE GOING TO WANT TO COME. SO LIKE, YOU KNOW, THE SAME THING WITHOUT ABOUT IT BEING LIKE A DESTINATION. IF WE'RE THROWING ON GREAT EVENTS, OUR RESIDENTS ARE GOING TO LOVE IT AND THAT IS THEIR COMMUNITY, RIGHT? LIKE DESTINATION CITIES ARE STILL COMMUNITIES IN AND OF THEMSELVES. AND SO LIKE EVERYONE GETS TO BENEFIT FROM IT STILL, REGARDLESS IF WE CALL IT A DESTINATION, VIBRANT AND FUN DESTINATION, OR VIBRANT AND FUN COMMUNITY, I THINK IT'S JUST MORE WHEN WE START GETTING INTO THE DIFFERENCES. THAT'S MORE ABOUT THE APPROACH OF HOW WE DO IT. BUT I THINK EITHER WAY, LIKE COMMUNITY, LIKE I'M TOTALLY FINE WITH. SO YOU GUYS, I DON'T WANT TO INTERRUPT. SO YOU GUYS, IT'S AWESOME. Y'ALL. Y'ALL KIND OF Y'ALL GOT TO THE EXACTLY WHAT I WAS GOING TO SUGGEST BASED ON THE CONVERSATIONS. COMMUNITY COULD BE HERE. AND THEN IN THE STATEMENT DESTINATION YOU YOU TALK ABOUT THAT I MEAN CERTAINLY FIVE BILLS COMING IN FOR SALES TAX WOULD BE FANTASTIC FOR THIS COMMUNITY, BUT MAYBE THAT'S NOT THE GOAL. I LITERALLY SAW IT SINK IN. MAYBE THAT'S NOT THE I'LL EXPLAIN I'LL EXPLAIN LATER. I'LL EXPLAIN LATER. MAYBE THAT'S NOT THE GOAL. MAYBE THAT'S NOT LIKE LIKE COUNCILMEMBER ZAPATA WAS SAYING. MAYBE THAT'S NOT WHAT EVERYTHING'S INTENTIONED FOR. BUT IF YOU IF YOU HAVE COMMUNITY HERE WITH WHAT THE MAYOR IS SAYING IS KIND OF THE OVERARCHING VIEW OF THE CITY, BUT STILL SOME LANGUAGE HERE ABOUT WE WANT TO BRING WE WANT PEOPLE TO COME HERE. WE WANT PEOPLE TO SPEND THEIR MONEY HERE. WE WANT PEOPLE. WE WANT THEM TO COME TO OUR EVENTS, OUR KYLE FAIR. YOU GUYS KNOW THIS BETTER THAN I DO. I MEAN, PEOPLE COME FROM ALL OVER OTHER COUNTRIES, BUT THEN WHEN YOU LABEL IT AND THIS IS WHY I'M SAYING WHEN YOU LABEL IT DESTINATION AND SOMETHING FAILS, LIKE THE KYLE, THE GATHERING OF THE KYLE'S, INSTEAD OF SEEING IT AS THIS REALLY GREAT COMMUNITY EVENT. NOW THIS DESTINATION EVENT, IT FAILED ONCE AGAIN. AND IT'S LIKE, YEAH, I THOUGHT IT WAS GREAT. NO, WE DID GET A LOT OF WE DIDN'T FAIL, WE DIDN'T BEAT THE RECORD. BUT THAT'S WHAT I'M SAYING. BUT BUT WHEN YOU WHEN YOU MAKE IT, IT'S SUPPOSED TO BE THIS GRANDIOSE THING INSTEAD OF THIS FUN COMMUNITY THING THAT IT PUTS THESE HIGHER EXPECTATIONS AND KIND OF STRESSES ON OUR COMMUNITY, WHEN OVERALL IT WAS A GREAT TURNOUT. IT WAS FUN. IT WAS I MEAN, NOBODY BEATS THE, YOU KNOW, WELL, I'LL TELL YOU FROM A STAFF PERSPECTIVE, MAYOR, FROM A STAFF PERSPECTIVE, THAT'S WHAT YOU JUST SAID IS EXACTLY HOW STAFF LOOKS AT IT. WE SEE IT AS A GIANT COMMUNITY EVENT. THAT'S FANTASTIC, WELL ATTENDED, SUPER FUN. BUT WE ALSO KNOW THAT THERE'S ELEMENTS OF PEOPLE COMING FROM ALL OVER THE PLACE. I MEAN, WE WERE I THINK WE WERE ON WENT VIRAL ON JIMMY FALLON LAST YEAR BECAUSE HE MADE A JOKE ABOUT THE KYLES, AND THEY HAD A PICTURE OF KYLE AND STUFF OUT THERE, AND THAT GOT PASSED AROUND TO ALL THE STAFF MEMBERS. IT'S LIKE, MAN, LOOK AT THIS. WE KNOW WE PUT IT ON FOR THE COMMUNITY AND WE LOVE IT HERE. AND IF THAT'S ALL WHO EVER CAME, GREAT. THAT'S AWESOME. BUT THAT KIND OF STUFF TOO, ABOUT SEEING IT, YOU KNOW, NATIONALLY BEING RECOGNIZED AND STUFF LIKE THAT IS, IS IS FANTASTIC AND CERTAINLY DRAWS PEOPLE HERE. WELL, CERTAINLY THE ASH PAVILION, WE NEVER EXPECTED IT TO DRAW TEENS FROM ALL OVER THE UNITED STATES AND MEXICO. YEAH. AND IT DOES. THAT'S AWESOME. SO IT'S DEFINITELY CREATING A DESTINATION. SO IT SOUNDS LIKE COMMUNITY. EVERYONE'S FINE WITH COMMUNITY. BUT NOW AS WE GO INTO THE WORK WORKSHOP PORTION OF THIS, YOU GUYS CAN LOOK AT SOME ELEMENT OF THAT SALES TAX OR DESTINATION OR SOMETHING LIKE THAT IN THE VERBIAGE OF THE STRATEGIC. SO THAT'S GREAT STRATEGIC BUCKET DISCUSSION. ANYTHING ELSE? I DIDN'T KNOW ON WHETHER WHERE I SHOULD INCLUDE IT, BUT IT'S EITHER THRIVING AND AND PROSPEROUS ECONOMY AND WORKFORCE OR SUSTAINABLE AND RESILIENT INFRASTRUCTURE AND WORKFORCE. I THINK WHAT I'M THINKING OF MIGHT BE MORE UNDER THE SUSTAINABLE AND RESILIENT INFRASTRUCTURE AND WORKFORCE, OKAY. BECAUSE I'M THINKING ABOUT LIKE WORKSITE SAFETY AND LIKE ENSURING THAT OUR CONTRACTORS WHO DO BUSINESS WITH THE CITY AND SUBCONTRACTORS AND WHATNOT HAVE DIFFERENT LIKE WORKSITE SAFETY POLICIES EMPLOYED SO THAT WE KNOW THAT OUR WORKERS WHO LIVE HERE AND WHO ARE WORKING ON THE PROJECTS THAT HELP BUILD KYLE ARE ALSO TAKING CARE OF AND THAT THEY'RE THAT WE ARE CREATING SUSTAINABLE AND RESILIENT POLICIES THAT ENSURE, LIKE, YOU KNOW, THEIR LIVELIHOOD AND STUFF. SO I THINK I THINK I WOULD PROBABLY NOT SO MUCH OUR WORKFORCE INTERNALLY. IT'S HOW WE INTERACT AND HOW WE WORK WITH ALL THE CONTRACTORS AND PEOPLE THAT BUILD. YEAH. WELL, BECAUSE LIKE FOR EXAMPLE, LIKE WITH OUR ROAD BONDS, YOU KNOW, THERE'S GOING TO BE A LOT OF PEOPLE WHO ARE GOING TO BE WORK ON BUILDING OUR ROADS FOR RESIDENTS HERE. AND THERE ARE NOT LIKE SO, FOR EXAMPLE, AT THE END OF LAST YEAR, HARRIS COUNTY ADOPTED A COUNTY WIDE WORKSITE SAFETY POLICY, AND THAT INCLUDED THINGS LIKE MAKING SURE THAT PPE IS FREE TO THE WORKERS, MAKING SURE THAT THEY HAD WATER BREAKS, REST BREAKS, THAT SORT OF STUFF. AND IT'S FOR EVERYONE WHO CONTRACTS WITH THE CITY FOR THINGS THAT ARE LIKE OVER LIKE $1 MILLION CAN APPLY TO SUBCONTRACTORS AS WELL. SO LIKE, THOSE ARE THE THINGS THAT I'M THINKING ABOUT AND I'M THINKING MORE. SO LIKE ON THE THE INFRASTRUCTURE, I THINK IT FITS IN THE EXCELLENT ACCOUNTABLE CITY GOVERNMENT. WELL, HE SAID THAT WAS FINANCIAL. THAT'S A WAIT. SO YOU'RE SAYING LIKE WE WOULD [03:35:02] REQUIRE CONTRACTORS TO TELL THEIR EMPLOYEES WHAT TO DO? I DIDN'T SAY NO, NO, I'M SORRY, THERE ARE LEGAL. I WAS JUST TRYING TO LOOK AT THAT AND TRYING TO FIGURE IT OUT, LIKE YOU'RE SAYING, LIKE THE FOUNDATION IS UNDERSTANDING THE INFRASTRUCTURE OF WORKING IN THE CITY OF KYLE HAS HAS A STANDARD LIKE A CERTAIN KIND OF STANDARD. YEAH. YEAH. THAT WE WE CARE ABOUT THE PEOPLE WHO ARE WORKING TO BUILD KYLE. AND THAT FITS IN EXCELLENT AND ACCOUNTABLE CITY GOVERNMENT FINANCES. IF YOU READ UNDERNEATH IT'S NOT IT'S MEANT TO BE JUST MORE ORGANIZATIONAL EXCELLENCE. BUT IT'S NOT JUST FOR KYLE EMPLOYEES. SHE'S TALKING ABOUT EVERYBODY. IT'S NOT JUST YEAH, THAT'S US APPLYING OUR GOVERNMENTAL STANDARDS TO EVERYBODY ELSE TOO. I MEAN, WELL, I THINK WE HAVE WORK SAFETY POLICIES AND STUFF LIKE THAT. SO I THINK THAT'S WHY I DIDN'T KNOW IF IT WOULD FALL UNDER. THE REAL ANSWER IS IT COULD IT COULD GO I DON'T KNOW WHERE IT FALLS UNDER, BUT I JUST KNOW THAT AS BECAUSE WE'RE IN THE PROCESS OF BUILDING AND WE'RE GROWING SO MUCH AND SO FAST. I WANT THE PEOPLE WHO BUILD THIS CITY TO BE RESPECTED AND TREATED WITH DIGNITY, AND THAT WE'RE TRYING TO CARE FOR THEM AS MUCH AS POSSIBLE BECAUSE IT'S IT'S LABOR. IT'S VERY, VERY LABOR INTENSIVE. WELL, CLAUDIA, I THINK I THINK IT'S A GOOD POINT. IT'S NOT CURRENTLY IN THE STRATEGIC PLAN. SO MAYBE WHAT WE COULD DO IS HAVE THAT TOPIC. AND AS WE GO THROUGH THESE A LITTLE BIT, THEN WE COULD DETERMINE WHICH, IF WE WANTED TO HAVE IT BE PART OF ONE OF THESE LARGER KEY FOCUS AREAS THAT WE HAVE. OR IF WE WANTED TO BE A STRATEGY UNDER ONE OF THEM, WE COULD GO THROUGH THIS AND TALK ABOUT IT A LITTLE BIT. I'M NOT QUITE I THINK IT COULD BE A COUPLE DIFFERENT SPOTS. I THINK THAT'S WHERE YOU'RE I DON'T THINK THERE'S A WRONG PLACE TO PUT IT IN DIFFERENT AREAS. BUT THE TOPIC IS NEW, WHICH IS GOOD FOR US TO THINK ABOUT AND THEN TRYING TO FIGURE OUT WHERE IT GOES. AND IF WE WANTED TO RELABEL ONE OF THESE, I'M NOT I'M NOT QUITE SURE WHERE WE'D WANT TO DO IT. MAYBE IT IS SOMETHING WHERE AROUND THE INFRASTRUCTURE. I'M TRYING TO THINK OF HOW TO WORD THAT DOCTOR HARRIS IS IT NEEDS TO GO IN THIS SLOT. YOU'RE SAYING IT NEEDS TO GO THERE? I'M THINKING IT NEEDS TO GO INTO THE SAFE PART, BECAUSE THAT'S PART OF SAFE. I MEAN, I WAS THINKING WE ALL HAVE THREE DIFFERENT WAYS WHERE SHE SAYS IT NEEDS TO GO HERE. YOU'RE SAYING IT NEEDS TO GO THERE. I'M LOOKING AT, OKAY, IF WE'RE HAVING A SAFE COMMUNITY THAT INCLUDES YOUR WORKFORCE. YEAH. WELL, I MEAN, I DON'T KNOW WHERE IT'S SUPPOSED TO GO. I JUST KNOW THAT I WANT US KNOW. BRYAN MAKES A GREAT POINT. THIS IS BRAND NEW TO THE PROCESS, SO IT'S GREAT. WE'LL LOOK AT IT. SO MAYBE THIS IS A PERFECT TIME TO MOVE INTO THE. I WANT TO ASK A REALLY GOOD QUESTION. PROBABLY OUTSIDE MY LANE. HOW DO WE FEEL ABOUT TWO OF THEM SAYING COMMUNITY. IS THAT GOING TO BE VIBRANT AND FUN, COMMUNITY SAFE AND WELCOMING TO MAKE SURE WE'RE NOT GOING TO GET LIKE THREE? YEAH, YEAH. ANOTHER ANOTHER HOUR. LIKE WAIT TWO OF THESE COMMUNITY EVEN REARRANGE THEM IN DIFFERENT WAYS SO THEY'RE NOT SIDE BY SIDE. THAT WAS THE OTHER THING IS CAN WE MAKE THEM NOT VIBRANT AND FUN AMENITIES. VIBRANT AND FUN. YEAH. OR MAKE IT FUN. THAT'S A GOOD IDEA TO JUST TAKE OUT THE DESTINATION. YEAH. NO COMMUNITY, NO DESTINATION. WELCOMING, VIBRANT AND FUN. SUSTAINABLE. RESILIENT. YES. EXCELLENT. ACCOUNTABLE. THANK YOU. MAKE IT TWO WORDS ACROSS. THAT'S GOOD OKAY. YEAH. POLICY PROCEDURE I LIKE IT. THAT'S GOOD. REPUBLICAN. WHAT DO YOU THINK ABOUT THAT? MAYBE CLAUDIA, WE JUST PUT A PIN IN IT FOR A MOMENT TO KIND OF SEE WHERE IT WANTS. YEAH, YEAH. YOU COULD. WE WON'T FINISH. WE WON'T FINISH. THIS EXERCISE INCLUDED NOWHERE. I JUST WANT US TO DO IT. YOU MADE YOU MADE A GOOD POINT. BECAUSE I DEFINITELY THINK IT'S A STRATEGY UNDERNEATH ONE OF THESE. JUST WHETHER OR NOT YOU STATE IT IN SOME OF THE HEADINGS. YEAH. SO I'M FINE WITH LIKE I SAID, I'M FINE WITH THAT. I JUST WANTED TO THROW IT ON THE TABLE AS LIKE THAT. THAT'S WHAT'S SOMETHING THAT I'M LOOKING. IT'S GREAT. IT'S WONDERFUL. WE WON'T. WHEN WE RECAP ALL THIS, WE'LL MAKE SURE THAT WE INCLUDED WHATEVER WE WANTED TO PUT IN THERE. THE GROUP WANTED TO PUT IN THERE AS IT RELATES TO THAT. BUT MAYBE THAT'S THE RIGHT TIME TO MOVE ON TO THIS EXERCISE. NOW, A VERY WISE AND INTELLIGENT MAN TOLD ME ONE TIME NEVER WORKSHOP PHRASING IN A GROUP SETTING. WHERE'S HE AT? WHERE'S HE AT? HE SAID, IT NEVER WORKS AND IT'S TERRIBLE. I HAVE NEVER HEARD THAT BEFORE. SO WITH THAT IN MIND, I. THAT'S WONDERFUL. THERE'S NOTHING. NOTHING MAKES ME HAPPIER I LOVE IT. YEAH. SO WITH THAT IN MIND, I HAVE TO FLOOD WITH THAT IN MIND, I HAVE SOME WORKSHEETS AND I LOVED WHAT HE DID YESTERDAY TO JUST GIVE IT TO YOU GUYS. TAKE TIME TO READ OVER IT. MAKE ANY. NOW LET ME BE REALLY CLEAR. I'M NOT ASKING FOR YOU GUYS TO REWRITE THESE. I MEAN, IF YOU WANT TO FULLY REWRITE THEM, THAT'S FINE. BUT REALLY, IT'S. THIS IS WHAT'S IN YOUR PLAN RIGHT NOW. WHAT DO YOU NOT LIKE ABOUT IT? WHAT WOULD YOU DELETE? WHAT WOULD YOU ADD? HOW WOULD YOU TWEAK IT? CHANGE IT. JUST NOTES. AND THEN WHEN Y'ALL ARE ALL DONE, I'LL GIVE YOU ALL PLENTY OF TIME BECAUSE THERE'S FIVE OF THESE. AND WHEN Y'ALL ARE ALL DONE, WE'LL GET BACK UP HERE. AND THEN I WANT TO HEAR ALL Y'ALL'S FEEDBACK AND INPUT ON EACH ONE. WE'LL GO ONE BY ONE. I'M GOING TO TAKE NOTES ON THAT. AND THEN BY THE END PROBABLY TOMORROW MORNING OR SOMETHING LIKE THAT, WE HAVE A SUMMARY. WE HAVE A TIME WHERE WE'RE KIND OF SUMMARIZING EVERYTHING. WE'LL LOOK AT EVERY ONE OF THEM. I'LL REWRITE THEM BASED ON ALL Y'ALL'S FEEDBACK AND COMMENTS AND WE'LL SAY, IS THIS, IS THIS GOOD? IS THIS WHAT WE WANT? LIKE, DOES THIS CAPTURE EVERYTHING? AND THEN THAT WILL ROLL DIRECTLY INTO AN UPDATE ONLINE AND ALL THE STUFF THEY DO, THE WORK WE DO WITH STAFF [03:40:02] AFTERWARDS TO GET THOSE ACTION ITEMS AND THE PERFORMANCE METRICS AND ALL THAT. SO STILL ALL CONNECTED. SO HERE YOU GO. THERE'S ONE ON EACH PAGE. QUESTION IS THE PAPER AS NICE AS HIS OR. I DIDN'T WAS IT WAS REALLY NICE. NO. YOURS IS PERFECT IS IT. IT WAS REALLY GOOD. LIKE GLOSSY EXPENSIVE. YEAH. VERY HEAVY WEIGHT. THAT'S THE GOOD STEWARD OF CITY. YES. EXACTLY. THAT'S YOUR OWN WORDS. THE THRICE RECYCLED. YOU KNOW, EACH ONE OF YOU HAS YOUR OWN. AND IF THESE ARE YOUR THOUGHTS ON EACH ONE, IF YOU KEEP FLIPPING THEM, IF YOU KEEP FLIPPING, YOU'LL GET TO EACH ONE ONE BY ONE TO TO COUNCILMEMBER HARRIS'S POINT, THEY'RE BIGGER SO YOU CAN SEE THEM. BUT IF YOU WANTED TO, IF Y'ALL WANTED TO, IF Y'ALL WANT TO, JUST KNOW YOU DON'T HAVE TO DISPERSE. IF YOU DON'T WANT TO DISCUSS SOME AND TALK LIKE, THAT'S TOTALLY FINE TOO. BUT AT THE END WE'LL I'LL GO UP THERE AND GO ONE BY ONE THROUGH EACH ONE. AND YOU GUYS CAN THROW ALL YOUR COMMENTS AND NOTES AT ME AND I'LL TAKE NOTES AND THEN EVENTUALLY REWRITE THEM. SO I'LL PROBABLY TAKE LIKE SET THE CLOCK FIVE OF THEM. SO MAYBE LIKE 15. IT COULD BE TEN MINUTES. WE'LL TAKE SOME TIME. YEAH. I'LL CHECK IN WITH YOU ALL AND THEN PUT THE REST TEN MINUTES. CHECK IN WITH Y'ALL. TEN MINUTES. YEAH. AND AGAIN REAL QUICK GUYS. WE'RE NOT. YOU DON'T HAVE TO CHANGE ANYTHING. IF YOU LIKED ONE. THAT SOUNDS GREAT. YOU CAN YOU CAN BE OKAY WITH IT OKAY. SO PEOPLE, THANK GOD. I LOVE IT. YES. GREAT. WHY DO THEY USE THESE WORDS. SO I DON'T LIKE I CERTAINLY DON'T LIKE UNDISPUTED OR LIKE POWERHOUSE. I WAS LIKE I LIKE IT THROUGH. LIKE I'M LIKE, WHY WOULD I BE COMPARATIVE IN THESE GUYS? YEAH. I LIKE WHAT ARE YOU DOING THERE? YES, I WOULD SAY SUSTAINABILITY. I SYSTEM. I DON'T LIKE ALL THIS. IT FEELS LIKE THIS IS LIKE YOU'RE TRYING TO SELL A CAR. YES. I THOUGHT IT WAS TOO. ECONOMY. IT SOUNDS VERY CAPITALIST. YES. AND I'M JUST. I'M LIKE. I'M LIKE, YOU TRIED TO SELL US. YOU TALK ABOUT A THRIVING AND PROSPEROUS. YEAH, WELL, THAT THAT IF THAT IS WHAT IT IS. YEAH. IT'S LIKE, BUT IT SOUNDS LIKE I'M LIKE, THIS IS WHERE, LIKE, MY WORKFORCE THING COMES IN. I'M LIKE, BECAUSE WE DON'T REALLY HAVE, LIKE, WORKFORCE DEVELOPMENT. LIKE, WE DON'T DO, LIKE THE PARTNERSHIPS LIKE CITY OF SAN MARCOS DOES. AND SO IT'S LIKE, YOU KNOW, I WOULD BE LIKE, LIKE FOR US TO LIKE, LIKE, WHAT IS IT? THE CAPITAL AREA JOB WORKFORCE DEVELOPMENT. YEAH. YEAH. LIKE WE DON'T REALLY HAVE THAT. I MEAN, THAT IS A GREAT PROGRAM BECAUSE IT PROVIDES PEOPLE THE OPPORTUNITY, THE SKILLS, EDUCATION, AND THEY PAY FOR THAT. IN ORDER FOR PEOPLE TO SO INCLUDE WORKFORCE DEVELOPMENT. YES. I WANT IT TO BE AS EQUAL. LIKE, YOU KNOW, THAT'S WHAT I MEAN. WORKFORCE DEVELOPMENT MAKES A LOT OF SENSE. CUZ YOU AIN'T GOT NO ECONOMY IF YOU AIN'T GOT NO WORKERS, RIGHT? NO JOBS, NO JOBS, NO WATER. BUT WORKFORCE DEVELOPMENT IS THERE. IT IS LIKE AS AN AFTERTHOUGHT, LIKE IT SAYS THAT IT'S KIND OF LIKE IT SAYS THAT LIKE 20 YEARS. WORKFORCE DEVELOPMENT VERSUS SAYING WE'RE GOING TO HAVE. LIKE AMAZING WORKFORCE [03:45:02] OPPORTUNITIES AND DEVELOPMENT AND STUFF LIKE THAT. OR IF YOU'D LIKE IT, JUST CHECK MARK IT. AND THEIR TECHNOLOGIES. OH, THIS IS A PRETTY YEAH KEEPS IT KEEPS STOPPING. IT'S 80% ON AND OFF OKAY. OH YEAH 330 OKAY. GIVE IT TIME TO SOAK IN. THAT'S GOOD. LET'S RUNOFF. YEAH. IT'S SO GOOD. SO YOU DON'T WANT IT JUST STRAIGHT DOWN. YEP. EXACTLY. ANY TRUTH? YOU. THERE YOU GO. OKAY. YOU'RE RIGHT. EXACTLY. OH, NO, I DIDN'T SAY THAT. LIKE. OH. YOU'RE RIGHT, BECAUSE I THINK THAT'S NOT TRUE. HOW CAN WE SAY THAT? HOW DO WE SAY THAT? HEADACHE. DID SOMEBODY JUST, LIKE, GET STUCK ON THAT? THAT'S WHAT IT SOUNDS LIKE. BUT PEOPLE AREN'T GOING. CHANGE. IT DOESN'T HAVE TO BE NEW. SOMETIMES YOU CAN USE. I THINK IT'S. OH MY GOSH. YEAH. LIKE WHEN WE CAME UP WITH TWO YEARS AGO. NO BECAUSE I. THAT ONE. WHAT DO YOU THINK THAT ONE. AND THEN. YEAH YOUR OPPONENT, [03:50:05] SOMEONE JUST REFERRED, YOU SAID I'M GOING TO USE THAT UNTIL I LOSE. IT'S JUST THE SAME THING WHEN WE'RE TALKING ABOUT. SOMETHING. LIKE IT'S THE SAME THING BECAUSE AGAIN, THAT'S WHAT WE WERE. WE HAD WE HAD OTHER PEOPLE ON COUNCIL THAT HAD THOSE IDEAS, THOSE IDEAS, JUST LIKE HOW WE'RE KIND OF LOOKING AT IT IN A DIFFERENT SCOPE. BUT THAT'S WHAT IT WAS. IT WAS TO GO OUT THERE AND KIND OF HIT THEM HARD KIND OF THING, BECAUSE WE KNEW IT WAS GOING TO TAKE TIME, BUT IT WAS THAT OVERALL GOAL VISION BECAUSE THERE WERE PROJECTS THAT WERE GOING TO THAT WERE GOING TO NEED TO BRING THAT. YEAH. I CAN TAKE THIS. AND SOMETIMES SOMETHING, BUT THAT WAS ANOTHER COUNCIL AT THE TIME WHEN WE FIRST GOT ON BOARD BEFORE THEY THAT WAS THE MENTALITY. NOT SO MUCH THE CULTURE OF COUNCIL, BUT THE MENTALITY WHERE WE'RE AT. THAT'S WHAT WILL BE CHANGED IN THE. EDUCATION. YES. THANK YOU. I JUST I JUST REALIZED BECAUSE WE WERE COMPETING AT A TIME, WE'RE COMPETING AGAINST OTHER CITIES FOR DIFFERENT THINGS. SO. WELL, NOT NOW, BUT AT THE TIME WHEN WE WERE BLOWING UP. I WOULD ARGUE THAT WE'RE ALWAYS COMPETING. ALWAYS WHEN WE WERE. MONEY DOESN'T COMPETE REAL TIME. YEAH, NO MORE TIME. OKAY. I MEAN, I THINK THAT'S A VERY NAIVE STATEMENT. I DON'T THINK SO. I SAT DOWN WITH THE MAYOR AND THE CITY MANAGER, AND I FELT LIKE WE COULD BE COHESIVE. AND IT DOESN'T HAVE TO BE A COMPETITION. I THINK AT THE TIME WHEN WE WERE JUST LIKE 5000 RESIDENTS EVERY SIX MONTHS, WE WERE LIKE, JUST, ISN'T THAT ENOUGH? AND WE WERE. THAT'S ALSO REALLY FUN. AHEAD OF LIKE, WHAT OUR WHAT OUR POTENTIAL OPPORTUNITIES COULD BE. I DON'T WANT OKAY. EVEN IF, EVEN IF WE ARE WE HAVE. THE EDC OR THAT TRANSPORTATION SUMMIT, YOU KNOW, THE COMPETITION WE ARE IN. WELL, EVEN IF WE DO KNOW IT'S A COMPETITION, WE DON'T HAVE TO GO OUT AND SAY IT. I DO LIKE, YOU KNOW, THAT'S TO ME IT'S COMBATIVE, LIKE, OKAY, GREAT. IF THERE IS A FRIENDLY, COMPETITIVE KIND OF MENTALITY, THAT'S GREAT. BUT ONLY LOSERS THINK THAT WAY. YVONNE. NO, I'M JUST SAYING, LIKE IN ORDER TO WORK COLLECTIVELY, I THINK IT'S IMPORTANT THAT, YOU KNOW, EVEN THOUGH THERE'S THIS UNKNOWN, THIS FELT AND UNKNOWN PRESENCE OF COMPETITION, YOU DON'T HAVE TO BE LIKE, OH, YEAH, WE'RE GOING TO BE NUMBER ONE IN HAYS COUNTY. NO, BECAUSE WHEN THE WHEN ALL OF HAYS COUNTY WINS, THAT MEANS KYLE WINS, RIGHT? WE DON'T HAVE TO. IT'S GOOD TO BE SUPPORTIVE OF OTHER THINGS. FIRST THING I ASK SAINT DAVID'S WHEN I SAT DOWN WITH THEM WAS, HOW ARE YOU GOING TO WORK COHESIVELY WITH ASCENSION LIKE I GET YOU GUYS ARE GOING TO BE COMPETITIVE, BUT YOU ALSO HAVE TO WORK TOGETHER AS A TEAM. AND THAT'S WHAT I WANT TO FOCUS ON, BECAUSE BY NATURE YOU'RE ALREADY GOING TO COMPETE. BUT YOU HAVE TO MAKE A VALID EFFORT TO WORK TOGETHER AS A TEAM BECAUSE THAT'S WHAT OUR CITY NEEDS. YOU'LL BE BENEFITING THE RESIDENTS. YES, WE CAN, WE CAN. WE CAN ENCOURAGE COLLABORATIONS. DEFINITELY YES. AND ACKNOWLEDGE THAT THERE IS COMPETITION FOR RESOURCES. THAT'S TRUE. YOU COULD DO BOTH. BUT WHEN YOU JUST SAYING ONE, I FEEL LIKE THAT BUILDS UP A WALL WHERE OTHER PEOPLE MAY FEEL LIKE THEY DON'T WANT TO WORK WITH YOU OR THEY MAY FEEL A LITTLE BIT INTIMIDATED. YEAH. SO YOU WANT TO BRING THAT INTO THOSE? YES. THAT'S WHAT THAT THAT WAS MINE. I JUST WANTED TO. AND I FELT LIKE UNDER SUSTAINABLE AND RESILIENT INFRASTRUCTURE, WE DIDN'T REALLY WE NEED TO ADD ENVIRONMENTAL PROTECTION TO THAT. THERE'S NOWHERE IN HERE THAT WE REALLY TALK ABOUT ENVIRONMENTAL PROTECTION. YES. I THINK THAT'S SO IMPORTANT DEVELOPMENTS THAT, YOU KNOW, WE'RE BUILDING INFRASTRUCTURE FOR OR THEY'RE BUILDING THEIR INTERNAL INFRASTRUCTURE THAT HAVE NO CONSIDERATION ABOUT THE ENVIRONMENTAL IMPACT OF WHAT THEY'RE DOING. AND THE TRUTH IS, IS THAT'S NOT THEIR JOB, RIGHT? THEIR JOB IS TO BUILD. AND IT'S OUR JOB TO SAY, NO, NO, NO, NO. WE WANT WE WANT YOU GUYS TO BUILD THOUGHTFUL. YES. SO I VISITED ONE LAST WEEK AND FORTUNATELY, THE PERSON THAT OWNS THAT PROPERTY HAS A REALLY GREAT SENSE OF PROTECTION OF ENVIRONMENTAL FOR THAT PIECE. BUT THE OTHER PIECE IS THAT THAT THAT GUY OWNED WENT TO HELL. SO IT'S LIKE, YOU KNOW, YEAH, MAYBE WE NEED TO BE WATCHING CLOSELY, BUT YEAH, BUT BUT IT WAS GOOD WHAT HE WAS TALKING ABOUT. RIGHT. I KNOW THE SALES PITCH WAS WHAT WE THE SALES PITCH WAS GOOD. THAT'S USUALLY HOW IT IS, RIGHT? YEAH, [03:55:05] YEAH I KNOW, I KNOW, WE ALWAYS LOOK AT IT LIKE, YOU KNOW, YOU NEED TO PROTECT THE ENVIRONMENT AS MUCH AS POSSIBLE. I MEAN, BUT WHEN A PROPERTY OWNER IS BEING POSED THIS AMOUNT AND WHATEVER IT IS, I DON'T THINK THEY'RE GOING TO SAY, WELL, I KNOW YOU WANT TO BUY MY LAND, BUT YOU'VE GOT TO PROTECT ALL. NO, THAT'S NOT THE LANDOWNERS. ALL THESE CITIES JOB, ALL THESE OAK TREES AND ALL THAT STUFF. BUT THEN THEY COME IN AND THEY JUST DEMOLISH EVERYTHING BECAUSE WE ALLOW IT. YEAH, I KNOW, BUT A LOT OF TIMES THE DEVELOPERS COME BACK AND SAY, WELL, WE'RE GOING TO CHOP DOWN ALL THESE OAK TREES LIKE THEY DID, AND THEN AND THEN AND THEN THEY COME BACK AND SAY, BUT WE'RE GOING TO PLANT 100 MORE, 100 MORE OAK TREES, 100 YEAR OAK TREE. THAT'S DIFFERENT. 100 YEARS OLD. YEAH. IT'S NOT THE SAME AS NEW ONES. OLD, EXACTLY. BUT TO THEM IN THEIR MINDSET IS LIKE, WE'RE GOING TO PLAN THE PARKS, THEY'RE GOING TO GET AWAY WITH WHATEVER WE ALLOW THEM. YEAH. SO IF WE PUT OUR FOOT DOWN AND SAY, THIS IS OUR EXPECTATION, WHEN YOU COME BUILD IN OUR CITY, WE'RE GOING TO BUILD THERE JUST HAVE TO BE MORE THOUGHTFUL AND THINK OUT OF THE BOX. YEAH, THAT'S THE SAME WITH THE EAST SIDE DEVELOPMENT. THAT'S ALL. BLACKLAND PRAIRIE, DAMN IT. THOSE DEVELOPERS KNEW WHAT THEY WERE BUILDING ON. THEY KNEW IT WAS BLACKLAND PRAIRIE. THEY KNEW THEY HAD TO MODIFY THE THE BASE FOR THOSE FOUNDATIONS. WE KNEW WE HAD TO MODIFY THE BASE FOR THE ROADS. WE DIDN'T. WE PAID NO ATTENTION TO IT. YEAH, YEAH. IT'S NOT LIKE IT WAS A SURPRISE. AND THEN WHEN THOSE HOUSES BACK THEN WERE THEY CONSIDERED WERE AFFORDABLE, WHETHER THEY WERE UNDER 100 OR ABOUT LIKE A $200,000. OH, THIS IS AN AFFORDABLE HOME. I CAN GET MY MORTGAGE AT MAYBE 1200, WHATEVER. NOW, 20, 30 YEARS LATER, EVERYBODY'S HAVING TO FIX THEIR FOUNDATION. YEAH, $30,000 BECAUSE THEY CUT CORNERS. THAT CORNERS. SURE. THEY HAVE INVESTORS AND SHAREHOLDERS. THEY HAVE. BUT THAT'S JUST BUSINESS. AND THAT 30,000 DOESN'T EVEN GET YOU A PERMANENT FIX. LIKE, YES, IT'S TRUE. THAT'S JUST BECAUSE AND IT'S NOT UNIQUE TO CUT EVERYWHERE IN THIS AREA. YES. THAT SAME ISSUE WITH THEIR HOUSES AND THE BUILDERS ARE NOT MAKING GOOD. SO YOU KNOW, AND NOW THEY'RE GONE. YEAH. AND YEAH THE THERE SO YOU'RE ON YOUR OWN. THAT'S YOUR PROBLEM TO FIX YOUR FOUNDATION. THAT'S JUST THE FACT OF IT. AND THAT'S AND SOME PEOPLE SAY WELL WE'LL MAKE THE HOUSES A LITTLE BIT MORE EXPENSIVE. I'M LIKE I'LL PAY AN EXTRA 20,000 SO I DON'T HAVE TO PAY AN EXTRA 30,000 IN 20 YEARS AND BE INCONVENIENCED BECAUSE IT COULD RUIN WHEN THEY ADJUST YOUR HOUSE, IT COULD RUIN YOUR PIPES. THEY HAVE TO HAVE A PLUMBER COME OUT THERE. YEAH, ALL THIS OTHER STUFF COMES ALONG WITH IT. YEAH. IT'S EXPENSIVE. THAT'S GOOD. EXCELLENT AND ACCOUNTABLE. CITY GOVERNMENT. WE SHOULD INCLUDE FISCAL ACCOUNTABILITY IN THERE. I DON'T SEE ANYWHERE THAT FISCAL ACCOUNTABILITY IS INCLUDED. WHICH ONE IS THAT? ONE. ARE WE SUPPOSED TO BE TALKING AS A GROUP? WE CAN, HE SAID. WE CAN. YOU CAN. I DIDN'T KNOW WHETHER OR NOT WE'RE. YEAH. NO, I DIDN'T KNOW WE GOT A BULLET POINT. THAT'S EXCELLENT. ACCOUNTABLE CITY GOVERNMENT. EXCELLENT. ACCOUNTABLE CITY GOVERNMENT. BUT IT DOESN'T SAY UNDER THERE ANYWHERE ABOUT FISCAL ACCOUNTABILITY. WHERE'S THAT AT WHICH ONE. EXCELLENT. ACCOUNTABLE CITY GOVERNMENT OKAY. YEAH. AND I'D LIKE TO SEE CUSTOMER SERVICE AS WELL. TAKE THAT EXCELLENT WORD OUT. OH I LOVE EXCELLENCE. WE STRIVE FOR THAT. WE MAY NOT HIT IT EVERY TIME, BUT I THINK WE COULD USE A MORE REALISTIC WORD PROFESSIONAL AND ACCOUNTABLE. WELL THIS ISN'T ABOUT IT. LIKE REALISTIC BECAUSE IT'S TRUE WHAT WE STRIVE. YEAH, THIS IS ASPIRATIONAL. YEAH. ALL OF THIS IS SUPPOSED TO BE ASPIRATIONAL. LIKE ALL OF THIS IS LIKE THIS IS THE END GOAL THAT WE ARE ALL TRYING OUR BEST TO ACHIEVE. SO IT'S THE I THINK WE NEED TO STOP TRYING TO LIKE, YOU KNOW, DOWNGRADE IT, LIKE DOWNGRADE OUR ASPIRATIONS. IT'S LIKE WE SHOULD STRIVE TO BE EXCELLENT. IS IT ARGUABLE THAT WE MAY OR MAY NOT GET THERE, THAT WE MAY OR MAY NOT BE OKAY, BUT WE ALWAYS STRIVING TO DO THAT? WELL, THEN MAYBE WE ADD THE WORD STRIVE, BECAUSE I CAN TELL YOU RIGHT NOW, SOME PEOPLE MAY READ THIS AND BE LIKE, NONE OF THIS IS TRUE BECAUSE THEY'RE USING THESE. THEY'RE SAYING, WE ARE. YOU KNOW WHAT I MEAN? WE ARE A THEY MAY GET ONE SERVICE. GENERALLY WHEN YOU LIKE WRITE STUFF LIKE THIS, YOU PHRASE IT AS IT'S LIKE A CURRENT LIKE THAT IS JUST HOW IT'S WRITTEN. RIGHT? THAT'S WHAT I'M SAYING. WE COULD WE COULD ADD THE WORD STRIVE. WE STRIVE TO BE THIS. BECAUSE THE TRUTH IS, AT THE END OF THE DAY, NOBODY'S EXCELLENT. NOTHING'S EXCELLENT. SO HAVING A REALISTIC GOAL TO ALL ALL OF THOSE. AND I THINK THAT'S OKAY. I THINK IT'S OKAY TO MAKE IT REALISTIC AND NOT SO MUCH LIKE THIS IS OUR ASPIRATIONS. BECAUSE WHEN THE TAXPAYERS, RESIDENTS, BUILDERS, THEY READ THIS, THEY MIGHT BE LIKE, THIS ISN'T TRUE AND THIS ISN'T TRUE AND THIS ISN'T TRUE. BUT WHEN YOU MAKE IT REALISTIC, LIKE WE STRIVE TO DO THIS AND WE STRIVE TO DO THAT, THAT TAKES LIKE IN A STRATEGIC PLAN THAT'S QUITE LITERALLY JUST HOW IT'S WRITTEN. LIKE IF YOU LOOK AT THE TEMPLATE FOR ANY STRATEGIC PLAN THERE, IT'S LIKE KIND OF LIKE YOUR VISION STATEMENT, YOUR VISION STATEMENT. PEOPLE WOULD DISAGREE WITH IT WHOLEHEARTEDLY. SOME PEOPLE MIGHT DISAGREE WITH IT WHOLEHEARTEDLY. RIGHT. BUT [04:00:01] WE DON'T WRITE IT AS LIKE, OH, WE STRIVE TO BE THIS. IT'S LIKE, NO, THIS IS LIKE THE OVERALL END GOAL. YOU COULD MAKE THAT SAME ARGUMENT FOR ANY OF THESE STATEMENTS. ARE YOU DRIVING AND PROSPEROUS? I DON'T KNOW, I MEAN, I THINK WE ARE, BUT MAYBE OR MAYBE YOU DON'T, BUT MAYBE YOU JUST WANT TO HAVE ECONOMY, YOU KNOW, I MEAN, OR YOU HAVE SUSTAINABLE AND RESILIENT INFRASTRUCTURE OR YOU SUSTAINABLE. ARE YOU RESILIENT? I MEAN, EACH ONE OF THOSE IS SOMETHING YOU COULD DEBATE ABOUT WHETHER OR NOT YOU THINK THAT THAT WE ARE THERE. RIGHT. BUT I MEAN, I THINK WE'LL GET THERE. BUT THE POINT. WELL, BUT THE POINT IS, THE POINT WE'RE TRYING TO SAY IS ALL OF THOSE ARE THINGS THAT THAT'S WHAT WE'RE TRYING TO DO. THEN MAYBE WE MAYBE WE PREFACE WITH THAT THESE ARE OUR GOALS AND NOT THIS IS WHAT WE ARE, BECAUSE IT'S TWO VERY DIFFERENT THINGS. WHEN PEOPLE COME OUT AND THEY READ THIS AND THEY SAY, OKAY, PRIORITIZE SUSTAINABILITY AND RESILIENT INFRASTRUCTURE, I TOOK OUT BY I ADDED BY WORKING TOWARDS AND INVESTING IN WILL MAINTAIN STREETS BECAUSE THAT'S WHAT PEOPLE WE READ THIS AND WE'RE LIKE THAT'S WE DON'T FEEL LIKE THAT'S TRUE. THAT'S NOT WHAT WE ARE. WE DON'T HAVE WELL MAINTAINED STREETS AND SIDEWALKS. I GUESS WE DO. WE JUST WE JUST WALKED. WE JUST WE CAN TELL YOU THAT WE DO HAVE MEASURES THAT SHOW THAT. BUT BUT DOES IT MEAN EVERY SINGLE SIDEWALK, EVERY SINGLE STREET, RIGHT. IT'S NOT IF WE'RE LOOKING AT OUR VISION. OKAY, LET ME EXPLAIN SOMETHING THOUGH. HERE'S MY CONCERN. I JUST TALKED TO A GENTLEMAN THAT LIVES IN WATERLEAF WHO CANNOT TAKE HIS SON OUTSIDE. HE'S TAKING HIS SON OUTSIDE TWO TIMES SINCE AUGUST, BECAUSE HIS ROADS AND HIS SIDEWALKS ARE NOT. HE. HE'S NOT UNABLE TO PUSH HIS SON IN A WHEELCHAIR DOWN THOSE ROADS AND SIDEWALKS. YOU CANNOT CONVINCE ME THAT WE HAVE WELL-MAINTAINED STREETS AND SIDEWALKS. WHEN A GENTLEMAN I TALKED TO LAST WEEK CAN'T EVEN DO THAT. IT'S NOT. WE'RE 100%, BUT WE KNOW WHAT PERCENTAGE OF OUR SIDEWALKS ARE 100% ON ALL OF THESE, AND WE COULD JUST PACK UP AND GO HOME. BUT NO, THAT'S NOT THE CASE EITHER, BECAUSE YOU HAVE TO MAINTAIN. BUT WHAT I'M SAYING IS, YEAH, IF THAT IF THAT KID'S DAD READ THIS, DO YOU THINK HE WOULD AGREE WITH THIS, OR DO YOU THINK HE WOULD BE A LITTLE BIT OFFENDED? WHAT I'M TRYING TO SAY IS STRATEGIC PLANNING. WE NEED TO EDUCATE PEOPLE ON WHAT A STRATEGIC PLAN IS. YEAH, BECAUSE THERE IS A BIG DIFFERENCE. LIKE YOU DO NOT READ THIS AND THINK THIS IS EXACTLY WHERE WE'RE SUPPOSED TO BE. THAT'S WHAT I SAID WHERE WE ARE. BUT A STRATEGIC PLAN IS IS QUITE LITERALLY A VISION, A STRATEGIC PLAN. LIKE YOU HAVE TO THINK ABOUT HOW WE'RE WRITING FOR THIS DOCUMENT, FOR WHAT THE DOCUMENT IS. AND THIS DOCUMENT IS THE STRATEGIC PLAN, WHICH IS GOING TO BE ALL OF THE BIG END GOALS THAT WE ASPIRE TO ACHIEVE. THE THE MORE LIKE OPERATIONAL ASPECT OF THAT, WE'LL GET INTO THAT. THAT'S ALSO BUILT INTO INTO THE STRATEGIC PLAN PROCESS. BUT LIKE THAT'S WHEN IT'S UP TO US TO BE ABLE TO TELL PEOPLE, HEY, THE STRATEGIC PLAN, THERE'S GOING TO MAYBE BE SOME PHRASING IN HERE THAT MAYBE MAY OR MAY NOT RING TRUE FOR YOU, BUT THIS IS WHAT WE ARE ASPIRING TO DO. LIKE, THIS IS KIND OF LIKE OUR, YOU KNOW, GUIDING DOCUMENT OF LIKE WHAT IT IS THAT WE HOPE TO BE ONE DAY. SO THEN MAYBE WE DON'T SAY KYLE IS KYLE IS KYLE IS MAYBE WE SAY KYLE STRIVES TO BE. OR MAYBE WE COULD ADD SOME LANGUAGE LIKE IT'S JUST I'M TRYING TO COMMUNICATE THAT THIS IS VERY LIKE IN ANY STRATEGIC PLANNING DOCUMENT. IT IS IT IS LIKE IT IS VERY COMMON PRACTICE, COMMON WORDING, STANDARD PRACTICE TO WRITE IT AS IS. THIS IS I'M THINKING OF A PERSPECTIVE TOO, OF ACCOUNTABILITY FOR OUR STAFF. AND SO IF IF IT IS A VERY CLEAR CUT ACHIEVEMENT STANDARD THAT WE'RE LOOKING FOR, THEN THEY KNOW WHERE THAT BOUNDARY IS. IF I GIVE THEM A BROAD, HEY, YOU KNOW, JUST AS LONG AS YOU'RE TRYING THEN WHERE DOES THAT THAT ACCOUNTABILITY LINE FALL. AND IF THEY FAIL TO MEET THE ACHIEVEMENT, IS IT THEIR FAULT OR MY FAULT? KIND OF GOING BACK TO WHAT WE WERE SAYING EARLIER THIS MORNING, LIKE BY HAVING A A VERY HIGH LEVEL STANDARD THAT THIS IS, YOU KNOW, WHAT WE'RE STRIVING FOR AND WHAT WE'RE TRYING TO GET TO. ANYTHING SHORT OF THAT IS A FAILURE. I DON'T KNOW, I'M KIND OF TRAILING OFF HERE, BUT. SO OKAY, SO WHAT I'M SAYING IS YOU'RE LOOKING AT IT FROM A, YOU'RE LOOKING AT IT FROM LIKE SOMEBODY WHO PLANS AT A STATE LEVEL. HE'S LOOKING AT IT FROM SOMEBODY FROM THE STAFF LEVEL. AND, AND THAT THAT'S BOTH IMPORTANT. BUT I'M LOOKING AT THIS FROM A RESIDENT LEVEL. RIGHT. LIKE IF I READ THIS AS A RESIDENT, I'M THINKING, OKAY, KYLE, IS THIS KYLE? IS THAT KYLE IS THAT. AND SO IF WE WANT THEM TO UNDERSTAND THAT THIS IS OUR GOAL, THEN WE HAVE TO PUT THAT IN THE FORM OF IN WORDS THAT, HEY, THIS THIS IS NOT WHAT WE'RE NOT SAYING. THIS IS WHO WE ARE NOW, BUT THIS IS WHO WE STRIVE TO BE. COULD WE HAVE AN INTRODUCTORY PREFACE? THAT'S WHAT I WAS GOING TO SUGGEST IS THERE COULD BE SOME LANGUAGE TO EXPLAIN WHAT THE INTENT OF THE PLAN IS, THAT THIS IS MEANT TO BE ASPIRATIONAL. THESE ARE ALL THESE GOALS. YOUR VISION STATEMENT, YOU COULD ARGUE, ARGUE THOSE THINGS, BUT IT'S A VISION. YOU'RE TRYING TO GET THERE. THAT'S WHO YOU WANT TO BE. BUT WE COULD ADD SOME [04:05:02] LANGUAGE AROUND THAT TO TO MAKE SURE IT'S CLEAR THE OTHER ELEMENT, IT WASN'T CLEAR TO YOU. IT'S NOT GOING TO BE CLEAR TO MAKE SURE WE PUT THAT IN. I'M LISTENING. AND Y'ALL ARE Y'ALL ARE ALL REALLY SAYING THE SAME THING. IT'S JUST FROM A DIFFERENT LENS. YEAH. THE OTHER ELEMENT IS THIS IS A STRATEGIC DOCUMENT FOR YOU GUYS AS A BOARD OVER LOOKING AT OVERARCHING THE ENTIRE CITY. SO WHEN YOU SAY WE CERTAINLY YOU COULD PUT LANGUAGE WE STRIVE TO OR HAVE A PREFACE THAT SAYS, YOU KNOW, THIS IS OUR ASPIRATIONAL WHERE WE WANT TO BE AS A CITY. BUT WHEN YOU'RE LOOKING AT INFRASTRUCTURE AND SUSTAINABILITY TO TO COUNCILMEMBER MCKINNEY'S POINT, IF EVERYTHING WAS PERFECT, STAFF WOULD GO DONE. SO LIKE THERE'S ALWAYS GOING TO BE SOME ELEMENT OF ONE RESIDENT THAT TO THEM IT DOESN'T RING TRUE. BUT WHAT YOU'RE SAYING IS WHAT WE'RE STRIVING TO DO OR WHAT WE ARE, WHAT WE WANT TO BE IN OUR VISION IS THAT TO EVERYONE. AND THEN, I MEAN, YOU'RE YOU'RE A GROWING CITY OVER YEARS. THERE'S CERTAINLY GOING TO BE ELEMENTS THAT SOME NEIGHBORHOODS, SOME STREETS, SOME SIDEWALKS, THEY NEED SPECIAL ATTENTION THEY NEED. THAT'S ALWAYS GOING TO BE THE CASE. BUT THIS IS HIGH, HIGH LEVEL FOR THE ENTIRE CITY. WHAT DO YOU WANT IT TO BE? THERE'S NO CITY IN THE UNITED STATES THAT WOULD HAVE EVERY STREET, EVERY SIDEWALK PERFECT. THEY JUST DON'T EXIST. THERE'S NO SUBDIVISION ON THE EAST WHERE THAT EXISTS EITHER. BUT WHAT WE CAN HAVE IS CLEAR PERFORMANCE MEASURES ABOUT WHAT WE THINK IS GOING TO BE AN ACCEPTABLE LEVEL OF THE QUALITY OF THE STREETS THAT WE HAVE. THOSE, YOU KNOW, THAT'S OUR PCI RANKINGS THAT WE HAVE. IT GOES OUT AND LOOKS AT EVERY SINGLE STREET, EVERY SINGLE SIDEWALK, AND WE RECORD WHAT THOSE ARE ON AN AVERAGE. WE CAN TELL YOU WHAT WHERE WE ARE AND FOR THE AREAS THAT ARE NOT WHERE THEY NEED TO BE, WE HAVE AN ACTION PLAN TO GET THEM BACK UP. SO THAT'S WHAT THAT MEANS. BUT IT'S, I THINK, TO THE POINT OF ADDING SOME LANGUAGE THAT THIS IS AN ASPIRATIONAL DOCUMENT. WE CAN CERTAINLY DO THAT IF THAT'S THE POINT. I MEAN, WE CAN DO THAT. I MEAN, I THINK THAT'S THAT'S WHAT WE'RE TRYING TO THIS IS WHERE WE'RE GOING. THIS IS WHERE WE'RE TRYING TO. BRIAN, DO YOU HAVE A TIME HORIZON FOR YOUR STRATEGIC PLAN? YOU KNOW, I THINK OF IT LIKE A THREE YEAR IS KIND OF THE THINGS THAT WE'RE TRYING TO DO. YOU KNOW, VISION IS MUCH LONGER TERM, I THINK. BUT THE ACTION ORIENTED STRATEGIC PLAN, ESPECIALLY WITHIN OUR ENVIRONMENT WITH CITY COUNCILS, THAT IS THAT A LITTLE BIT SHORTER TIME HORIZON WITH WITH THAT AS PART OF THAT. YEAH. 2 TO 3 OR 3 TO 5 YEARS, SOMETHING LIKE THAT. WE INTEND WITHIN THE NEXT 3 TO 5 YEARS, ALL OF THE ACTION ITEMS ARE MEANT TO BE NEXT YEAR OR THE NEXT OR THE YEAR AFTER, LIKE LIKE SHORT TERM. YEAH. THAT'S THOSE ARE ALL GOOD FEEDBACK. OKAY. DO YOU GUYS WANT THESE BACK. WELL WE'RE ABOUT TO GO OVER. WE'RE GOING TO GO OVER ALL THE DETAILS UNLESS THAT'S ALL YOU GOT. YEAH THAT'S FINE. NO I JUST THOUGHT YOU WOULD TAKE IT BACK AND THEN LIKE NO NO WE'RE GOING TO GO OVER IT. BUT I'M GOING TO TAKE NOTES AS Y'ALL AS Y'ALL TALK BECAUSE I'M THAT HELPS ME RATHER THAN READING THROUGH EVERY SINGLE PERSON'S WRITING. BECAUSE I DON'T KNOW HOW GOOD YOUR HANDWRITING IS. OH, WELL, MINE'S ALMOST LEGIBLE. ALMOST. ALL RIGHT, SO ARE Y'ALL READY? Y'ALL WANT TO JUMP IN? YEAH, LET'S DO IT. AND I'M GOING TO SIT BECAUSE I'M GOING TO TAKE NOTES AS Y'ALL ARE TALKING. BUT WE'LL GO THROUGH WE'LL HIT THE FIRST ONE FIRST. SO LET'S JUST LET'S JUST JUMP IN AND WE'LL START WITH IF YOU GUYS ARE GOOD WITH COUNCIL MEMBER TOBIAS OR MAYOR PRO TEM TOBIAS, I THOUGHT IT WAS A GREAT SUGGESTION. IF WE JUST TAKE OFF THE I DON'T KNOW WHAT THAT WOULD BE ADJECTIVE WHATEVER AT THE END DOWN THRIVING AND PROSPEROUS AND JUST HAVE THAT AS EACH ONE. I THINK IT FITS PERFECTLY. AND THEN IF WE WANT TO CHANGE OR TWEAK ANY OF IT, WE CAN. BUT LET'S START WITH THE STATEMENT HERE ON THRIVING AND PROSPEROUS. I THINK WE NEED TO INCLUDE TWO THINGS WORKFORCE DEVELOPMENT. LIKE CLAUDIO WAS SAYING, AND REGIONAL COLLABORATIONS. I'M TAKING NOTES AND THEN YOU GUYS JUST Y'ALL CAN DISCUSS MINE ON MY END IS. KYLE SHAPING TO CHAMPIONS FUTURE? I KNOW THAT WE'RE TRYING TO DO THIS UNDISPUTED. MAYBE THE TERM IS NEEDS TO BE EITHER ADDED OR TAKEN OUT. POWERHOUSE. MAYBE THERE'S A DIFFERENT WORD WE COULD USE OR WE COULD STICK WITH THAT. BUT IT SAYS HERE HAYS COUNTY, DO WE NEED TO KEEP HAYS COUNTY IN THERE OR DO WE JUST NEED SAY WE'RE TALKING ABOUT OUR CITY ITSELF AND ECONOMIC POWERHOUSE, ECONOMIC AS SHAPING ITSELF, THRIVING TO BE A LIKE UP ON TOP, PROSPEROUS ECONOMIC POWERHOUSE WITH INNOVATIVE, BUSINESS FRIENDLY DESTINATION FOR WORKFORCE DEVELOPMENT AND EVERYTHING ELSE. I'M OKAY WITH IT, BUT I JUST DON'T SEE KEEPING HAYS COUNTY IN THERE BECAUSE WE WANT TO SPECIFICALLY TALK ABOUT US. THAT MAY BE MY FIRST LINE, SAYS KYLE. KYLE SHAPING KYLE, SHAPING ITS FUTURE AS A THRIVING ECONOMIC COMMUNITY. ALL THOSE OTHER WORDS TO ME SEEM. TO ME ALMOST COMBATIVE, UNDISPUTED, POWERHOUSE. AND I AND I WAS JUST TELLING THEM, I DON'T WANT TO BE. I MEAN, WE ALREADY HAVE AS A CITY. WE TALKED ABOUT, YOU KNOW, WE ARE A LITTLE COMPETITIVE WITH OTHER, OTHER CITIES, BUT I THINK THE GOAL SHOULD BE TO KIND OF WORK TOGETHER AND NOT SAY, WE'RE THIS OF HAYS COUNTY OR WE'RE [04:10:04] THIS OF WE'RE BETTER THAN EVERYBODY ELSE. IT'S MORE ABOUT BEING COHESIVE AND WORKING TOGETHER. SO SAN MARCOS DOESN'T HAVE ANYTHING. WELL, HOW CAN WE HOW CAN WE BRING SOMETHING THAT THEY DON'T HAVE HERE SO PEOPLE CAN ENJOY THE CORRIDOR AS OPPOSED TO, YOU KNOW, FEELING LIKE WE'RE THAT'S GOOD. THAT'S THAT'S ALONG THE LINES OF THE REGIONAL COLLABORATION THAT COUNCILMEMBER HARRIS WAS SAYING. THAT'S GOOD FEEDBACK. I THINK WE COULD ALSO. JUST ENDED AT PROSPERITY. SO LONG TERM SUSTAINABILITY DRIVE PROSPERITY. I DON'T KNOW ABOUT AND POSITION THE CITY FOR CONTINUED LEADERSHIP IN THE REGION. ANY OTHER THOUGHTS ON THAT? YEAH, I THINK THAT LAST YEAR WE WERE TALKING ABOUT SETTING AND BEING THE EXAMPLE. THE THOUGHT HAS BEEN IN THE PAST THIS COULD BE CHANGED, RIGHT? JUST THE THOUGHT HAS BEEN IN THE PAST THAT WE'RE THE LEADER IN ECONOMIC DEVELOPMENT IN HAYS COUNTY REGION, THAT THAT WE WANT TO BE AT THE CENTER OF MAKING THOSE KINDS OF THINGS HAPPEN IN OUR AREA, IN THE REGION THAT WILL BE LEADERS. AND THAT'S KIND OF BEEN I THINK THAT'S KIND OF MORE THE POINT THERE. BUT IT COULD BE ANYTHING YOU WANT IT TO BE. BUT THAT'S KIND OF BEEN THE DESIRE TO BE. AND THEN WHEN YOU TALK TO HAYS COUNTY, THEY SEE US THAT WAY. THAT'S NOT SO MUCH AS A COMPETITION, BUT THEY FELT LIKE THIS IS WHERE JUST OUR STRATEGIC POSITION, INVESTMENTS THAT WE HAVE IN INFRASTRUCTURE, THAT WE'RE GOING TO BE A KEY PLAYER IN THE REGION. AND THE GROWTH WASN'T SO MUCH OF I MEAN, I GET THAT TOO, BUT LIKE LOOK AT BUT IT'S JUST I FEEL LIKE AS A LEADER IN LIKE REALLY GREAT FOOD AND LIKE, YOU KNOW WHAT I MEAN? LIKE YOU GO, I MEAN, LOOK AT THEIR DOWNTOWN COMPARED TO THE THEIR DOWNTOWN BY FAR EXCEEDS OUR DOWNTOWN. RIGHT. LIKE I THINK WE COULD SAY THEY GET MORE FOOT TRAFFIC. SO I DON'T THINK WHY DO WE LIKE WHAT IS WHAT DO WE GET OUT OF BEING THE LEADER. WELL, WE GET TO BE NUMBER ONE, I THINK ON THURSDAY. WAS IT THURSDAY? WEDNESDAY WE WENT TO THE INFRASTRUCTURE SUMMIT AND THEY RECOGNIZED KYLE AS BEING THE ECONOMIC ENGINE OF HAYS COUNTY. AND IT'S NOT THAT KYLE'S BETTER THAN ANYBODY. IT'S LIKE THIS IS WHAT KYLE IS DOING. AND THEY'RE DRIVING THE ECONOMY OF HAYS COUNTY. AND WE'RE RECOGNIZING THEM FOR THAT. AND THIS IS THIS IS THE THINGS NOT THAT WE'RE BETTER THAN BUDA OR BETTER THAN SAN MARCOS. THEY ALL HAVE ROLES TO PLAY IN HAYS COUNTY. BUT THAT'S THAT'S THE ROLE THAT KYLE HAS BEEN PLAYING. AND WELL, WHEN THEY TALKED ABOUT COLLABORATIVE INFRASTRUCTURE. YEAH. TO SUPPORT THAT. YEAH, I THINK THE OTHER THING WE DO COMPETE. YOU KNOW, WE TALKED ABOUT THAT. WE DO WE AGREE. AND WE WANT TO BE FRONT OF MIND WHEN A NEW COMPANY WANTS TO COME IN TO THIS REGION AND PUT WHATEVER, 500, 1000 JOBS, WE WANT KYLE TO BE THE FIRST PLACE THEY'RE THINKING ABOUT DOING THAT. I MEAN, THAT'S THE WAY WE'VE THOUGHT ABOUT IT, IS WE'RE A LEADER, AND WE'RE GOING TO BE THE ONES THAT CAN GET THOSE KINDS OF DEALS DONE. BUT IT'S FOOD FOR THOUGHT, RIGHT? I MEAN, WE'RE JUST TALKING THROUGH IT. THAT'S WHERE WE'VE BEEN IN THE PAST. BUT IF THAT'S WHAT Y'ALL WANT TO CHANGE, THAT THIS IS A GREAT TIME TO TO TELL US WHAT WHAT DO YOU THINK IT SHOULD BE? IT'S GOOD TO GET THE DIVERSITY OF OPINIONS. MAYOR. I'M JUST TRYING TO. YEAH, NO, I GET IT, I GET IT. AND SHE SHE'S BEEN TRYING TO TALK A COUPLE TIMES. I'M LIKE, SPEAK UP. NO NOT YOU. I'M JUST LIKE, OVERALL, I FEEL LIKE I EVEN HAS CUT HER OFF AND I DON'T WANT TO DO THAT. I DON'T WANT TO CUT ANYBODY OFF. SO WHAT WAS MY QUESTION? WELL, YEAH. WHAT DO YOU THINK ABOUT LIKE THEY WERE SAYING THE VERBIAGE AND SO IT SO I KNOW YOU SAID THE ECONOMIC DEVELOPMENT YOU KNOW WE'RE RECOGNIZED FOR. BUT LEADERSHIP CAN GO IN SO MANY DIFFERENT CAPACITIES. RIGHT. SO TO YVONNE'S POINT, YOU KNOW BUDA LOOKS LIKE THEY COULD HAVE THE LEADERSHIP IN THE NICE LITTLE QUAINT RESTAURANTS DOWNTOWN. BUT THEN WIMBERLEY WOULD HAVE THE LEADERSHIP AND THE LOCAL ECONOMY, LOCAL BUSINESSES, YOU KNOW. SO IS THERE A WAY OF FORWARDING THAT TO WHERE IT'S NOT? WE'RE SAYING THAT WE ARE TAKING LEAD IN EVERYTHING, KIND OF FOCUSING THAT IN A DIFFERENT ASPECT TO WHERE, YES, WE WANT TO MOVE FORWARD AND BE SOMETHING THAT OTHERS CAN LOOK AT US AS AN EXAMPLE OF, BUT NOT SAYING THAT WE ARE THE LEADER IN MAKING IT GENERALIZED. THAT'S A THAT'S AN EXCELLENT POINT. THOSE ARE GREAT EXAMPLES OF INTENTION OF WHAT THEY WANT TO BE. WHEN YOU SAY WIMBERLEY IS LOCAL, THAT IS THE INTENTION OF WIMBERLEY TO BE. THAT IS WHAT THEY WANT TO BE. IF WIMBERLEY WAS SAYING, WE WANT TO BE THE DESTINATION ENTERTAINMENT CAPITAL OF OF HAYS COUNTY, THEN YOU'D LOOK AT WHAT THEY ARE AND GO, YOU'RE FAILING. YOU KNOW WHAT I MEAN? LIKE THAT. IF THAT WAS THEIR INTENTION, THAT'S NOT WHAT THEY ARE. BUT THAT IS THEY ARE INTENTIONALLY THAT. AND SO THAT'S THAT IS WHY THIS PROCESS IS SO IMPORTANT. BECAUSE WHAT IS THE INTENTION. OTHERWISE YOU'RE JUST WHATEVER YOU END UP BEING RIGHT RIGHT AFTER THE TOURIST. BUT BELIEVE ME. AND DOES WIMBERLEY HAVE TO SAY THAT FOR PEOPLE TO KNOW THAT. NO. PEOPLE JUST KNOW THAT PEOPLE KNOW, RIGHT? WHAT I'M SAYING IS [04:15:02] THEY MADE THAT THE LEADERS THERE MADE THAT THEIR INTENTION TO MAKE SURE THAT THAT'S WHAT HAPPENED, AND THEN EVERYONE ELSE REALIZES IT. BUT IT DOESN'T JUST HAPPEN. INVESTMENTS AND THINGS THAT YOU WANT TO DO TO TO MAKE THOSE THINGS HAPPEN OR TO TO CONTINUE IT MOVING FORWARD IN THAT DIRECTION. THAT'S REALLY WHERE WE'RE GOING, IS THIS IS A STATEMENT TO HELP GUIDE US TO DO OTHER THINGS. WE DON'T WE DON'T LET THE ENVIRONMENT SHAPE US AND THEN SAY, THAT'S WHAT WE ARE. THIS IS AN INTENTION FROM YOU GUYS AS THE VOICE OF THE RESIDENTS THAT THAT ELECTED YOU, OF WHERE THIS CITY IS GOING AND WHAT THE IDENTITY OF THIS CITY IS. SO WHEN IT SAYS AND POSITION THE CITY FOR CONTINUED LEADERSHIP IN THE REGION, IS THAT WHAT IS THAT FOR LEADERSHIP AND WHAT MY FRIENDLY AMENDMENT WAS GOING TO BE? MAYBE SOMETHING LIKE KYLE IS SHAPING ITS FUTURE AS THE ECONOMIC AND WORKFORCE DEVELOPMENT LEADERS. AND THEN I KNOW THAT WE WANTED TO GET RID OF HAYS COUNTY, BUT LIKE AT LEAST WE'RE SPECIFYING, HEY, THIS IS THE LEADERS THAT WE'RE TRYING TO BE. WE'RE TRYING TO BE ECONOMIC LEADERS AND WORKFORCE DEVELOPMENT LEADERS. LIKE JUST AS A NOT IN COMPARISON TO ANYBODY ELSE, BUT JUST LIKE AS OURSELVES. AND THEN TAKE OUT THAT TRAILING PART ABOUT LEADERSHIP, THE TRAILING PART. JUST SO THAT WAY IT'S CLEAR ABOUT WHAT WE'RE TRYING TO ACHIEVE IN. EXACTLY. AND SO THAT WAY, BECAUSE I UNDERSTAND THE CONCERN WITH LIKE THE POSITION FOR CONTINUED LEADERSHIP IN THE REGION, I'M LIKE, WELL, WHAT IS THAT? WHAT IS IT LIKE? SO BUT I THINK PUTTING THAT UP FRONT, SO IT'S CLARIFYING. SO THAT WAY THE REST OF THE SENTENCE PEOPLE UNDERSTAND LIKE, OKAY, THIS IS WHY THEY WANT TO DO THESE OTHER THINGS BECAUSE WE'RE TRYING TO BE LEADERS IN THESE AREAS. SO LIKE OKAY, FRIENDLY. SO WE WOULD KEEP THE DESTINATION WHERE EMERGENT TECHNOLOGIES, LONG TERM SUSTAINABILITY DRIVE PROSPERITY. WE WOULD KEEP THAT. IS THAT WHAT YOU'RE SAYING IS THE SECOND SENTENCE. YEAH. BECAUSE AS WE ARE GOING TO BE DEVELOPING OUR WASTEWATER TREATMENT PLANTS AND EVERYTHING ELSE, WE ARE GOING TO BE LEADERS IN SOME FORM OF INNOVATION. WE'RE GOING TO BE COMING UP WITH DIFFERENT TECHNOLOGIES AND DIFFERENT ENGINEERING, THINGS LIKE THAT. SO WE ARE WE COULD BE SOMETHING LIKE THAT WHERE WE MAY BE TESTING A CERTAIN TYPES OF CHEMICALS THAT MIGHT HELP FUTURE CITIES. YOU NEVER KNOW. YOU KNOW, WE COULD BE THRIVING IN THOSE CITIES AS WE'RE DEVELOPING THESE NEW STATIONS AND INFRASTRUCTURE FACILITIES. SO THIS IS REALLY GOOD CONVERSATION. TO RICKS WISE POINT, I'M GOING TO I HAVE A LOT OF NOTES HERE BASED ON Y'ALL. Y'ALL OVERLAPPED A LOT OF Y'ALL'S CONVERSATIONS. THAT'S GREAT. I'LL GO BACK AND WORDSMITH IT AND REWORK IT AND SHOW IT TO YOU GUYS TOMORROW. AS I SAID, IS THERE ANYONE ON THRIVING AND PROSPEROUS THAT THAT HAD SOMETHING JUST BURNING A HOLE THROUGH YOUR BRAIN? I WANTED TO KIND OF INCLUDE BEING A SAFE WORK TYPE OF COMMUNITY, WHERE PEOPLE DON'T NECESSARILY HAVE TO COMMUTE AS AS FAR, AND IT KIND OF FITS IN WITH ALL OF THIS. BUT, YOU KNOW, I THINK THAT WAS SOMETHING THAT WAS MENTIONED TO ME BY YOU GUYS THAT IT WAS REALLY IMPORTANT AND IT'S NOT IN THERE ANYWHERE, REALLY BEING INTENTIONAL ABOUT PUTTING THAT IN THERE. YEAH. YOU KNOW, WITH OUR ECONOMIC DEVELOPMENT OF HOW MANY PEOPLE LEAVE. SO THAT'S A GOOD POINT. OKAY. GREAT. THAT'S ALL I GOT. ALL RIGHT. LET'S LET'S MOVE TO SUSTAINABLE AND RESILIENT. PARKWAY. I'D LIKE TO ADD ENVIRONMENTAL PROTECTION IN THERE. THAT LOOKS GOOD. THE LAST SENTENCE I WOULD JUST IT WOULD BE NICE TO SEE VIABILITY FOR OUR CITY INSTEAD OF RESIDENTS AND BUSINESSES. JUST OVERALL JUST FOR OUR CITY. YEAH. SIMPLIFY IT. YEAH. OKAY. MELISSA, YOU CAN PASS ME. I WOULD SAY I MEAN, MELISSA WE'RE TALKING WE'RE LIKE, WHY IS INNOVATION IN THERE SO MUCH LIKE IT SEEMS LIKE AND I GET IT I GET IT BEING YOU WANT TO BE INNOVATIVE RIGHT? YOU WANT TO. BUT I'M JUST LIKE, IT LOOKS LIKE SOMEONE JUST MADE A POINT TO PUT IT IN EVERY SINGLE SOLITARY ONE. YEAH. SO TALKED ABOUT THIS A LITTLE BIT YESTERDAY, MAYOR. OUR VISION STATEMENT FROM LAST YEAR TO ME LOOKED VERY LIKE WE WERE TRYING TO BE THE INNOVATOR. AND NOW IT LOOKS LESS THAT WAY. SO I THINK THAT WAS KIND OF WHERE THEY WERE COMING FROM LAST YEAR. OKAY. I MEAN HERE'S THE DEAL. I THINK WE SHOULD BE INNOVATIVE. SURE. BUT IS THERE SOMETHING ELSE LIKE WHAT DOES THAT MEAN? WHAT DOES THAT LOOK LIKE? BECAUSE THAT TO ME, JUST SEEMS LIKE WE'RE GOING TO BE THE FIRST TO DO EVERYTHING. AND I DON'T KNOW ABOUT YOU GUYS, BUT I'M NOT ALWAYS THE FIRST TO TRY A NEW PHARMACEUTICAL DRUG. I AM NOT, I'M NOT I'M NOT TRYING TO BE THE FIRST TO DO A LOT OF THINGS. SO SOME. WELL, I'M JUST SAYING SOMETIMES YOU DON'T HAVE TO BE INNOVATIVE. SOMETIMES YOU YOU DON'T HAVE TO REINVENT THE WHEEL. SOMETIMES YOU CAN GO BACK AND SAY, OH, THIS WORKED REALLY WELL. AND, YOU KNOW, I THINK JUST THINKING OUTSIDE OF THE BOX AND, YOU KNOW, BROADENING THE HORIZONS ON NEW IDEAS, I THINK THAT'S GOOD TOO. I DON'T YOU DON'T HAVE TO BE [04:20:02] THE NEXT BEST THING. I THINK SOMETIMES INNOVATION, LIKE I GUESS MY BRAIN THINKS OF IT, I GUESS IN THAT CAPACITY. AND THEN ALSO AS IN TERMS OF INNOVATION DRIVES EFFICIENCY. SO LIKE FOR EXAMPLE, LIKE, YOU KNOW, WE WERE TALKING ABOUT HOW LIKE MY GRANDMA WAS A JANITOR AT UT FOR LIKE THE UT SYSTEM FOR LIKE 47 YEARS. AND, YOU KNOW, A COUPLE YEARS BEFORE SHE RETIRED, IT WAS LIKE ONE OF HER THINGS WAS LIKE SHE WAS LIKE, HEY, LISTEN, JUST, YOU KNOW, FOR OVERNIGHT STUFF, Y'ALL WOULD PROBABLY GET A LOT MORE CLEARED IF Y'ALL DID THIS, THIS AND THIS. AND INSTEAD OF SPENDING A WHOLE BUNCH OF MONEY ON ALL OF THESE PRODUCTS, YOU COULD PROBABLY JUST USE, YOU KNOW, THESE PRODUCTS. THAT'S INNOVATIVE, RIGHT? BUT IT'S ALSO SOMETHING THAT CREATES EFFICIENCIES, HELPS SAVE THEM MONEY AND STUFF LIKE THAT. SO INNOVATION DOESN'T NECESSARILY HAVE TO MEAN LIKE, OH, WE GOT TO BE THE FIRST AND DO THE BIGGEST AND BEST. SOMETIMES INNOVATION IS JUST LIKE THE THE CREATIVITY. AND MAYBE THAT'S A WORD THAT WE CAN USE INTERCHANGEABLY. FINDING SOLUTIONS TO ISSUES OR PROBLEMS OR JUST LET'S SAY THE 311 WAS WAS INNOVATIVE. THE UBER PROGRAM WAS INNOVATIVE. A LOT OF OTHER PROGRAMS THAT WE WE HAVE OUR PARK SYSTEM, THE VIBE TRAIL, YOU KNOW, EVENTUALLY IN TIME. BUT IT'S THOSE KIND OF, I GUESS, TERMS WE'RE USING ON THAT. AND YEAH, NOT TO REINVENT THE WHEEL LIKE YOU'RE SAYING, YVONNE, BUT TO SAY AGAIN, AS WE'RE GROWING, WE ARE IN A GREAT OPPORTUNITY TO BE ABLE TO HAVE SOME OF THOSE INNOVATIVE IDEAS WHEN IT COMES TO OUR GROWING CITY, TO TRY NEW THINGS, IN A SENSE. AND, MAYOR, JUST TO ANSWER YOUR QUESTION DIRECTLY, THE LAST COUNCIL, OBVIOUSLY MANY PEOPLE ON IT THAT HAVE CHANGED THAT LAST COUNCIL AT THEIR VISION WORKSHOP WENT THROUGH AN ENTIRE EXERCISE OF WHAT REMEMBER THE VALUE PROPOSITION? IT WAS, WHAT TYPE OF CITY DO YOU WANT TO BE? AND THEY UNEQUIVOCALLY LANDED ON BEST PRODUCT, INNOVATIVE LEADING DRIVING. THAT'S WHY YOU SEE ALL THOSE WORDS IN HERE. THEY DID THIS EXACT EXERCISE LOOKING AT THAT BEST PRODUCT CITY. AND THEN THEY PUT IT. I MEAN, THE FACT THAT YOU'RE ASKING ABOUT WHY THAT'S ALL IN THERE MEANS THEY DID A GOOD JOB OF TAKING THAT THAT THOUGHT AND PUTTING IT DIRECTLY INTO THEIR STATEMENTS. BUT JUST LIKE EVERY OTHER COUNCIL, YOU KNOW, WE GOT WE HAVE A LOT OF NEW PEOPLE ON IT STUFF. AND SO THAT'S WHY IT'S PERFECTLY FINE TO TO SHIFT AND CHANGE AND, AND YOU KNOW, LOOK AT THAT. BUT THAT'S SPECIFICALLY WHY IT'S IN THERE. I MEAN THE VISION STATEMENT SAYS UNDISPUTED LEADER. I MEAN LIKE THAT'S THAT WAS KIND OF THE WHOLE IDEA BEHIND THAT. AND NOW THAT WE HAVE NEW PEOPLE, THAT'S WHY WE COME BACK HERE AND DO THIS AND LOOK AT IT AND TWEAK IT. BUT TO ANSWER THE QUESTION DIRECTLY, THAT'S WHY IT'S IN THERE, IS BECAUSE THEY HAD BEST PRODUCT AS THE INNOVATIVE CITY AND PUT IT INTO ALL THEIR VERBIAGE SOMETIMES. HOPEFULLY THAT HELPS FRAME IT A LITTLE BIT. YEAH, NO. BUT SOMETIMES LIKE NOT YOU GUYS, NOT STAFF BUT LIKE PULL OUT A SOURCE AND THINK OF ANOTHER WORD. RIGHT. BECAUSE USING THE SAME THING OVER AGAIN IT LOSES ITS MEANING. RIGHT. YEAH I THINK THE CREATIVITY. YEAH. THAT'S WHY I SAID LIKE CREATIVE PROBLEM SOLVING. YES, YES. SOLVING IS OFTEN THE SAME THING AS INNOVATION. WITH INNOVATION YOU THINK, OH, WE'RE GOING TO BE THE FIRST TO DO THIS. YES. CREATIVE PROBLEM SOLVING. YES. YOU MAY BE USING INNOVATIVE THINGS, BUT IT'S PICKING THE BEST SOLUTION FOR WHATEVER PROBLEM. WE DON'T SEE IT AS RISK TAKING. HERE'S SOME RISK TAKING APPROACH THAT WE WANTED TO BE THE FIRST PHARMACEUTICAL DRUG. I EVEN THOUGHT ABOUT THAT. THAT SOUNDS RISKY. YOU BE THE FIRST PATIENT. GOOD LUCK. YOU'RE GOING TO DIE. BUT IT'S TRYING TO DO THINGS DIFFERENTLY. THINK ABOUT YOUR WORK DIFFERENTLY TO BE MORE EFFICIENT. SEE, ALL THOSE ARE GREAT TERMS TO USE FOR THE RESIDENTS IN THIS. THAT'S A GREAT FEEDBACK. FEEDBACK TO HAVE. BUT JUST AS AN EXAMPLE OF SOMETHING THAT OUR STAFF DID, PROJECT PHOENIX THAT WE TALKED ABOUT EARLIER WAS JUST CREATING LIKE A DIFFERENT WAY TO RECONCILE SOME STUFF IN OUR HEALTH CARE PLAN. AND RATHER THAN SPENDING TONS OF HOURS AND TONS OF STAFF DOING THIS, WE CREATED AN AI SCRIPT THAT CAN DO IT IN A MATTER OF SECONDS. SO THAT'S INNOVATION, THAT'S CREATIVITY, AND IT'S ALSO EFFICIENCIES, ALL THOSE THINGS. AND WE'RE TRYING TO EMBED THAT INTO THE CULTURE OF THE ORGANIZATION THAT WE'RE ALWAYS LOOKING TO GET BETTER AT CONTINUOUS IMPROVEMENT ON EVERYTHING WE DO. THAT'S THE THAT'S THE MINDSET NOT TO BE. I JUST WANT TO HEAR EVERYBODY'S DIFFERENT INTERPRETATION OF INNOVATION, OF INNOVATION. YES. BECAUSE, YOU KNOW, TO ME IT'S LIKE THE OPPOSITE OF WE JUST DON'T DO IT THAT WAY HERE. THAT'S NOT THE WAY WE DO IT. RIGHT? YES. AND SO TRY NEW THINGS. YEAH. RIGHT. OKAY. YEAH OKAY. I THINK THAT'S GOOD FEEDBACK I HAVE. OH I HAD MORE. YEAH OKAY. GO AHEAD. REASONABLE PLANNING. RESPONSIBLE PLANNING. SOMEWHERE AROUND THE STRATEGIC GROWTH MANAGEMENT TO SHOW THAT WE'RE TRYING TO DO IT RESPONSIBLY. YEAH. YEAH I LIKE THAT ACTUALLY. ABSOLUTELY CHANGE STRATEGIC TO RESPONSIBLE. OR YOU CAN ADD IT STRATEGIC AND RESPONSIBLE. RESPONSIBLE. YEAH YEAH YEAH IT'S OKAY. IT'S NOT GREAT. OKAY I WANTED TO DO KYLE PRIORITIZES JUST RESILIENT AND [04:25:03] SUSTAINABLE. LIKE FOR EXAMPLE LIKE WHEN IT CAME TO LIKE THE CONVERSATION THAT WE HAD YESTERDAY ABOUT LIKE HAVING ALL OF, LIKE THE WAREHOUSE AND STUFF BEING BUILT OVER THERE, LIKE, AND HOW, YOU KNOW, AND I GAVE THE EXAMPLE OF THE ASTHMA ATTACKS LIKE IN EAST TRAVIS COUNTY, EAST AUSTIN AREA, LIKE BEING WHEN YOU BUILD INFRASTRUCTURE, THERE'S A JUST WAY TO DO IT. AND ESPECIALLY IF WE'RE TALKING ABOUT LIKE CLIMATE JUSTICE, FOR EXAMPLE, AND CLIMATE JUSTICE ISN'T JUST NECESSARILY LIKE, OH, LET'S PROTECT THE ENVIRONMENT. IT'S ALSO WE HAVE TO PROTECT THE PEOPLE, AND WE HAVE TO DO RIGHT BY THE PEOPLE IN THE WAY IN WHICH WE ARE GROWING AND THE WAY IN WHICH WE'RE TACKLING OUR WATER AND WASTEWATER ISSUES AND WHATNOT AND OUR INFRASTRUCTURE ISSUES. SO I WOULD LIKE FOR US TO BE ABLE TO INCLUDE THAT. AND THEN IT I WE HAVE INVESTING IN WELL MAINTAINED STREETS, SIDEWALKS AND DRAINAGE SYSTEMS. BUT I ALSO WANTED TO INCLUDE QUALITY LIKE QUALITY WELL MAINTAINED BECAUSE I THINK POOR QUALITY IS WHAT HAS GOTTEN US INTO THE ISSUES THAT WE'RE IN NOW. THAT'S GOOD. SO HIGH QUALITY, WELL MAINTAINED STREETS. IT DOESN'T HAVE TO BE HIGH QUALITY, BUT QUALITY. OKAY, WELL, THE OPPOSITE OF LOW QUALITY. HIGH QUALITY. THAT'S FINE. BUT I DON'T WANT TO PUT LIKE A, YOU KNOW, A THING ON IT. OKAY. LIKE SOMETIMES YOU'RE GOING TO GET EXACTLY I'M LIKE AT MINIMUM PROPERLY ENGINEERED. YEAH. RIGHT. YEAH. WE'RE GOING THE LOWEST ADEQUATE ADEQUATE MINIMALLY MINIMALLY ADEQUATE OKAY. ANYTHING ELSE. ANYTHING ELSE FOR THAT ONE. ANYTHING. EXCELLENT AND ACCOUNTABLE. I LIKE MAYOR PRO TEM. WE'LL GO WE'LL GO DOWN THE LINE. COUNCILMEMBER HARRIS, FISCAL ACCOUNTABILITY. YEAH I WANT TO KEEP EXCELLENT ON THE TOP. THAT'S FINE. THAT'S MINIMALLY ADEQUATE. OTHER OTHER BECAUSE I WAS GOING TO GO WITH PROFESSIONAL. BUT I MEAN THAT'S THAT'S TOTALLY FINE. BUT IF YOU WANT TO GO WITH EXCELLENT JOE AND TED DYLAN. TED. SO EXCELLENT I'M OKAY WITH ALL THIS. WE CAN PUT AN ELEMENT OF PROFESSIONALISM IN THE IN THE VERBIAGE THOUGH, IF YOU WANT IT SAYS UPHOLD IT TO THE HIGHEST STANDARD. WE TOOK OUT THE GOLD. YEAH. BUT. RIGHT. YES. YOU KNOW YVONNE LOVE THAT WE HOLD UP THE GOLD HIGH GOLD STANDARD SERVICE BUT THEN DO THE HIGHEST STANDARD BECAUSE OKAY WHAT IS THE GOLD STANDARD. WELL I JUST HAVE ONE I WOULD LIKE TO ADD A ROOTED IN CUSTOMER SERVICE AND INNOVATION. LIKE I WANT I WANT TO MAKE SURE THAT THEY UNDERSTAND THAT WE ARE BRINGING GOOD CUSTOMER SERVICE. THAT'S GOOD. THAT'S IT. THE REST IS REALLY WELL, HOW ABOUT YOU? I'M GOOD WITH I DID NOT LIKE INNOVATION HERE. I LIKED EFFICIENCY OR EFFICIENT. OKAY. I SEE, I SEE, I SEE AND IF, IF LIKE ADDING EFFICIENT OR LIKE TAKING IT OUT INNOVATIVE. GOTCHA. CAN YOU DO LIKE PROBLEM SOLVING AND ROOTED IN ROOTED IN. NO. OKAY. GOOD. IN SOLUTIONS ORIENTED CUSTOMER SERVICE. YEAH. YEAH. LOOK AT THAT. ALL RIGHT. THERE YOU GO. THAT'S FINE. HE JUST TOLD ME WE WEREN'T WRITING IT BECAUSE I STARTED READING IT. I WAS LIKE, NO, THIS IS PERFECT. THIS IS PERFECT. OKAY, HOW ABOUT YOU? ANYBODY ELSE? PERFECT. I JUST WANTED TO ADD, BECAUSE YOU CAN HAVE EFFICIENCY WITHOUT BEING EFFECTIVE. SO I WANT TO MAKE SURE THAT WE INCLUDE EFFECTIVE IN THERE. BECAUSE IF WE'RE NOT EFFECTIVE WE'RE NOT WE'RE NOT EFFICIENT. SO WE'RE NOT EFFECTIVE. WE'RE NOT EFFICIENT. RIGHT. WE'RE NOT WE'RE NOT JUST IF BEING EFFECTIVE IS INCREDIBLY IMPORTANT, OKAY. MARK. NOW SEE NOW WE'RE MOVING. ALL RIGHT I'M GOOD. ONE MORE ONE. OKAY. SAFE AND WELCOMING. OKAY WITH THAT? I'M OKAY WITH IT. YEAH, YEAH, THAT WAS JUST JUST SOME ELEMENT OF JUST IS A SAFE. JUST AND WELCOMING CITY. IS JUST A SAFE AND WELCOMING. OKAY. IF YOU DO IT LIKE THAT. YEAH. WORDS MATTER. ANYTHING ELSE ON THAT ONE? THAT ONE, THAT ONE. OKAY. I THINK. WE NEED TO INCLUDE SOMETHING ABOUT THROUGH DELIBERATE ATTENTION TO DESIGN AND IMPLEMENTATION OF POLICE DEPARTMENT, NEIGHBORHOOD DESIGN [04:30:09] SUPPORT FOR ALL LEVELS OF INCOME. OKAY. I THINK IT'S A LITTLE THAT ONE SENTENCE IS JUST A LITTLE TOO BIG. LIKE INTELLIGENT DESIGN, SAFE DESIGN, LIGHTING, HOW THINGS ARE DONE RIGHT. AND I DON'T KNOW IF IT'S NOT JUST IT'S NOT JUST BUT YOUR THOUGHT IS IT'S NOT JUST OPERATION. IT'S ALSO IN HOW WE DESIGN THINGS AND HOW WE NEIGHBORHOOD DESIGN, SUPPORTING ALL, ALL OF OUR NEIGHBORHOODS, ALL LEVELS OF INCOME. YOU KNOW, WE'VE GOT JUST LOOK AROUND THIS AREA. WE'VE GOT ALL LEVELS OF INCOME AND HOUSING JUST WITHIN THIS LITTLE BITTY AREA. ARE WE SUPPORTING ALL OF THOSE? OKAY. ARE WE SUPPORTING THOSE WHO ARE BARELY ABLE TO MAINTAIN THEIR HOUSING, WHICH IS REALLY GOOD BECAUSE THAT LINES UP DIRECTLY WITH THE VISION THAT YOU GUYS CAME UP WITH. SO THAT FITS VERY WELL. AND I THINK WE SINCE WE'RE SAYING SAFE AND WELCOME, YOU KNOW, WE SHOULD TALK ABOUT EXCELLENCE AND LAW ENFORCEMENT. IF WE JUST MAKE SURE THAT WHEREVER WE SAY LAW ENFORCEMENT, THAT WE ALSO BALANCE IT OUT WITH, LIKE COMMUNITY CENTRIC, COMMUNITY CENTERED LAW ENFORCEMENT. YEAH. DO YOU THINK PEOPLE WILL UNDERSTAND THAT? LIKE WHAT DO YOU MEAN BY THAT? WELL, I MEAN, THAT DOESN'T HAVE TO BE INCLUDED IN HERE. I MEAN, LIKE JUST IN THE WAY THAT WE DO THINGS. YEAH. BUT WHEN WE WANT LIKE LET'S TALK ABOUT COMMUNITY CENTRIC POLICE POLICING. YEAH. EXPLAIN THAT TO SOMEONE LIKE WHO MAY NOT UNDERSTAND WHAT YOU MEAN. SO LIKE WE WOULD OPERATIONALIZE THAT BY LIKE FOR EXAMPLE. YOU WOULD ASK LIKE YOU WOULD PULL COMMUNITIES OR LIKE SPECIFIC NEIGHBORHOODS, LIKE WHERE IS IT THAT YOU NEED STREETLIGHTS? LIKE WHERE IS IT THAT YOU NEED SPEED BUMPS? BECAUSE THAT'S COMMUNITY CENTERED. BECAUSE IT'S COMMUNITY PROVIDING THE FEEDBACK ON HOW TO IMPROVE THE PUBLIC SAFETY. OKAY. CAN CAN WE USE COMMUNITY FEEDBACK? I'M JUST I JUST WANT TO MAKE IT SIMPLE, LIKE YOU SAID. WERE YOU TALKING ABOUT I'M NOT SAYING TO INCLUDE THE LANGUAGE COMMUNITY CENTRIC POLICING. I'M JUST SAYING THAT'S SOMETHING THAT I WANT TO OPERATIONALIZE. BUT WE DON'T HAVE TO INCLUDE IT IN THE LANGUAGE. RIGHT? OKAY. I GUESS IF YOU USE THE WORD POLICING, YOU'RE USING LAW ENFORCEMENT VERSUS BECAUSE WE'RE TALKING YOU JUST MENTIONED SPEED BUMPS AND SIDEWALKS OR LIGHTING. IS THAT PART OF LAW ENFORCEMENT? I GUESS COMMUNITY DESIGN. THAT'S COMMUNITY DESIGN. AND IN OPERATIONS, I MEAN, I'LL TELL YOU FROM BRIAN TO THE CHIEF TO THE ASSISTANT CHIEF, THEY'RE VERY INTENTIONAL ABOUT POLICING OPERATIONS. AND THEN ALSO THE WHOLE ASPECT OF COMMUNITY POLICING, YOUR CROWS, YOUR OUR MENTAL HEALTH PROGRAM, RATHER THAN SENDING AN OFFICER OUT THAT HAS NO MENTAL HEALTH TRAINING OR ANYTHING AND GETTING INTO A REALLY STICKY SITUATION, THEY'RE VERY AWARE OF THOSE ELEMENTS OF TRAINING WHEN IT COMES TO THAT TYPE OF STUFF AND WORKING WITH THOSE PEOPLE. I KNOW THE CHIEF IS THE CHIEF IS VERY INTENTIONAL ABOUT INCLUDING HOW IMPORTANT THAT IS IN THE COMMUNITY. IT WAS BALANCED, LIKE IF WE'RE GOING TO SPECIFICALLY NAME LAW ENFORCEMENT THAT WE'RE ALSO SIMULTANEOUSLY SUPPORTING, LIKE THE OTHER HALF OF THE CRIME PREVENTION ASPECT OF IT AS WELL. VERY IMPORTANT. ANYTHING ELSE ON THAT ONE? ALL RIGHT. LAST ONE. VIBRANT AND FUN. YEAH. SOUNDS LIKE OH, IT'S JUST I WAS JUST REACHING VIBRANT AND FUN. OKAY LAWLEY WEDNESDAY I DIDN'T REALLY MAKE ANY NOTES ON THAT ONE. OKAY. MY DESTINATION OUT AND FLIP IT. FUN AND VIBRANT OKAY. OKAY. ALPHABETICAL OR FUN? VIBRANT. WHERE WE ALSO TAKE OUT IS THE DESTINATIONS ALREADY IN THERE. OKAY. YOU KNOW WHAT MADE FUN GO AHEAD. WAS THAT WHEN HE DOES THE NATIONAL ANTHEM. YEAH THAT'S RIGHT. ALL OF A SUDDEN I KNOW, I KNOW. OKAY, I'LL LET YOU DO THAT THEN. THIS IS WHAT I WAS GOING TO WRITE. WOULD YOU MAKE THAT HAPPEN? MAKE IT HAPPEN. CULTURE AND ENTERTAINMENT I REALLY LIKE THE PROMOTE SLOGAN. HERE WITH I THINK YOU. I THINK YOU ADDED THAT. I THINK IF I REMEMBER CORRECTLY, YEAH, THAT MIGHT HAVE BEEN MINE. IT WAS MAYOR. I'M GOOD. OKAY. ON THE FIRST SENTENCE, I KNOW IT'S A TOUCH POINT FOR SOME PEOPLE, BUT I WOULD STILL LIKE TO REPLACE DESTINATION WITH COMMUNITY. NO. AND THEN FOR CITY IS WE HAVE COMMUNITY IN THE TITLE. SO NO, THEY'RE TAKING IT OUT. IT'S JUST FUN AND VIBRANT. FUN AND VIBRANT. NEXT YEAR WE'RE GOING TO BE TALKING ABOUT COMMUNITY. LIKE WE WERE TALKING ABOUT INNOVATION. WHY IS COMMUNITY AND EVERYTHING? MY ANSWER WOULD BE THE SAME. THAT WAS IT WAS VERY INTENTIONAL. YOU GOTTA GO ASK THE PREVIOUS PEOPLE. YEAH, YEAH. IT'S ALWAYS ABOUT THE COMMUNITY. EVERYBODY CARES ABOUT THE COMMUNITY. OH, COMMUNISTS WE HAD IN HERE. WHY DO WE CARE? OKAY. KEEP GOING. ANYTHING ELSE? WE CAN NEVER BE INVENTED. REPLACE THE WORD [04:35:03] INNOVATION WITH EITHER CREATIVITY OR PROGRESS OR CREATIVITY. CREATIVITY. OKAY. THAT'S GOOD, I LIKE THAT. THIS IS A GREAT STRESS. IS CREATIVE. VERY. AND SO IS THE. I LOVE THAT ONE. THAT WAS PARKS. YEAH THAT CHRISTMAS THE 24 DAYS. AND THERE IS STILL AN ELEMENT IN HERE OF THE CITY ATTRACTS VISITORS AND PROMOTES LOCAL TALENT. AND SO IT DOES HAVE THAT ELEMENT OPERATES ONE INNOVATION OUT ONE. I CHANGED THAT VIBRANT WHERE IT SAYS WITH DIVERSE EVENTS I PUT WELCOMING. I DON'T KNOW HOW PEOPLE FEEL ABOUT THAT EVENTS. YEAH I LIKE THAT. DIVERSE. YEAH SURE. DIVERSE AND DIVERSE IS A LOT LIKE DIVIDE. SO I THINK JUST LIKE A SAMPLING OF A LOT OF THINGS I GET THAT WELCOMING WOULD MEAN LIKE WITHIN THOSE SAMPLING OF A LOT OF THINGS, PEOPLE FEEL WELCOMED WITHIN IT. YEAH, WE CAN ADD THAT IN. WE WELCOME ALL SPACES AND GROWING BUSINESS OPPORTUNITIES, BLAH BLAH, BLAH, BLAH. SO YOU'RE TAKING OUT VIBRANT AND PUTTING. DIVERSE EVENTS, WELCOMING PUBLIC SPACES. OKAY. SO INSTEAD OF VIBRANT IT'S WELCOMING PUBLIC SPACES. YEAH. WELL WE'RE NOT WORDSMITHING BUT I GOT I'LL GET A WELCOMING ELEMENT IN THERE. GO AHEAD. I JUST I THINK I WANTED IT TO AND I DON'T KNOW HOW EXACTLY TO DO THIS, BUT I WANTED IT TO BE A LITTLE BIT MORE SPECIFIC ABOUT LIKE FOR PEOPLE OF ALL AGES AND ABILITIES. YEAH. LIKE WHERE ARE WE? WHAT DO WE CALL THAT CULTURE? AGES ALL INCLUSIVE. WE HAVE THE THE DANCE. I THINK THAT WAS THE INTENT OF ALL RESIDENTS LAST YEAR. BUT IF YOU WANT TO BE MORE SPECIFIC, LIKE NAMING IT LIKE BECAUSE I YEAH, JUST NAMING IT HELPS US GET TO GET TO THAT, YOU KNOW. SO WE ASSURE THAT EVERYTHING WE'RE DOING I GOT IT. IT DEFINITELY IF WE'RE GOING TO DO THAT SPECIFICALLY, I'D LIKE TO HAVE CULTURE INCLUDED IN THAT STATEMENT BECAUSE IT SAYS WHERE CULTURE, ENTERTAINMENT AND INNOVATION THRIVE. SO YOU'RE SAYING AT THE END ENHANCE QUALITY OF LIFE FOR ALL RESIDENTS OF ALL ABILITIES? I DON'T KNOW WHERE IT'S GOING TO GO. BUT SHE SAID ALL AGES AND ABILITIES. BUT I WOULD SAY ALL CULTURES, AGES AND ABILITIES. THAT'S GOOD. I'LL GET IT IN THERE. YEAH. DO YOU HAVE ANYTHING? YEAH, WE GOT IT. I'M GOOD. OKAY. I HAVE ALL THE NOTES AND EVERYTHING, AND I WILL FOR MY BIRTHDAY DINNER, I'LL BE UPDATING ME AND THEN. I'M KIDDING. I'M JOKING, I'M KIDDING. AND THEN TOMORROW WHEN WE DO KIND OF A SUMMARY BECAUSE WE'RE GOING TO, WE'RE GOING TO GET EVEN. WE'RE GOING TO GET EVEN MORE GRANULAR AFTER THIS. WE'RE GOING TO DO A BUDGET TALK, AND THEN WE'RE GOING TO GET INTO ACTUAL SPECIFIC PROJECTS. AND SO WE'LL KEEP GOING DOWN THE THE LEVELS HERE. BUT THEN WE'LL HAVE KIND OF A SUMMARY AT THE END OF TOMORROW WHERE WE LOOK AT NOT ONLY THE RECREATION OF THESE AND MAKE SURE IT'S EXACTLY WHAT YOU GUYS WANT, BECAUSE I WILL TELL YOU WHEN STAFF GETS TOGETHER, THIS IS WHAT WE LOOK AT, WHAT Y'ALL WROTE AND WE BUILD EVERYTHING OFF OF THAT. AND SO WHILE ONE OF YOU OBVIOUSLY IT'S A GROUP EFFORT. SO THERE MIGHT BE SOME THINGS IN HERE THAT MAYBE ONE DOESN'T, DOESN'T NECESSARILY LOVE OR WHATEVER AS A GROUP, IF YOU LOOK AT IT, THE SUMMARY, WHEN WE PULL IT UP AND IT'S NOT WHAT YOU WANT, LET US KNOW, BECAUSE STAFF WILL SAY, HEY, WE'RE GOING OFF EXACTLY WHAT YOU KNOW WHAT I MEAN? LIKE THAT'S THE IDEA BEHIND THE STRATEGIC PLAN. BUT I THINK THIS IS ALL GOOD. AND YOU CAN SEE HOW IT WE TALKED ABOUT THIS LAST YEAR AS WELL. YOU CAN SEE HOW IT BUILDS BECAUSE YOU NO LONGER HAVE TO FULLY IT GETS BETTER EVERY YEAR AND MORE. YOU START TO DEFINE YOUR IDENTITY EVERY SINGLE YEAR BECAUSE YOU DON'T HAVE TO RECREATE IT FROM SCRATCH. IT'S IT'S TWEAKING AND ELEMENTS OF IT. SO IT'S REALLY, REALLY GOOD WORK. I KNOW IT'S A LITTLE BIT TEDIOUS, BUT BUT WE'LL TAKE A LITTLE BREAK HERE. NEXT UP WE'VE GOT BUDGET AND THEN WE'RE GOING TO. AND THEN THE LAST THING TODAY WILL BE SPECIFIC INITIATIVES. SOME OF THE PROJECTS WE'RE GOING TO CONTINUE THAT DISCUSSION AND GO THROUGH THAT WITH YOU AND GET YOU OUT OF HERE OKAY. ALL RIGHT. 6 OR 7 OKAY. YOU SHOULD BE DONE BY TEN. YEAH. LET'S TAKE A TEN MINUTE BREAK. YEAH. WE'LL TAKE A TEN MINUTE B RICK'S GOING TO BE LEAVING HERE IN JUST A LITTLE BIT. RICK, WE HAVE A SAFE TRIP AND HE'S GOING TO BE BACK TOMORROW MORNING, BUT BE SAFE. THANK YOU. YEAH. GOOD LUCK, GOOD LUCK. GO. FLOUR. GO FLOUR. AND SO FOR THE NEXT COUPLE OF EXERCISES WE HAVE THE FIRST IS BUDGET PROCESS. SOME OF THE GOALS THAT WE WANT TO KIND OF ASK YOU AT A HIGH LEVEL, SOME THINGS THAT YOU'D LIKE TO SEE FROM A PROCESS. HOW WE'RE GOING TO GET THERE. AGAIN, IT'S ALWAYS THE BUDGET JUST KIND OF CREEPS UP ON YOU. ALL OF A SUDDEN IT'S MID MARCH AND IN ROUGHLY THREE MONTHS I'LL BE PRESENTING MY BUDGET TO YOU. MY RECOMMENDATION AT THE END OF JULY, I'M REQUIRED BY CHARTER TO GIVE YOU A RECOMMENDED BUDGET. SO THERE'S A LOT THAT GOES INTO THAT TO GET US THERE. AND I WANT TO TALK A LITTLE BIT ABOUT THE PROCESS THAT YOU'D LIKE TO FOLLOW OVER THE NEXT FEW MONTHS TO GET SOMETHING THAT YOU'RE COMFORTABLE WITH. THE THING I TRY TO DO IN THE RECOMMENDED BUDGET IS THERE SHOULD BE NO SURPRISES BY THE TIME I GET THERE AND MAKE A RECOMMENDED BUDGET. EVERYONE SEEN ALL THE MAJOR ELEMENTS. [04:40:03] YOU'VE ALL HAD A LOT OF BUY IN ON IT ALL THE WAY THROUGH THE PROCESS, AND SO WHEN YOU SEE THOSE RECOMMENDED BUDGETS AT THE END, IT SHOULD BE VERY FAMILIAR TO YOU. MAYBE SOME OTHER NUMBERS CHANGE A LITTLE BIT. MAYBE THERE'S A COUPLE OF WRINKLES THAT HAVEN'T BEEN FULLY FLESHED OUT WHEN WE TALKED ABOUT IT BEFORE, BUT THERE'S NO SURPRISES. SO THAT'S KIND OF THE GOAL. SO WITH THAT, THE WAY THAT WE HAVE TRIED TO DO THIS OVER THE LAST COUPLE OF YEARS WITH BUDGET AND THIS IS ALL SUBJECT FOR DEBATE AND DISCUSSION WITH YOU. THIS IS YOUR PROCESS AND WE WANT TO MAKE SURE YOU'RE COMFORTABLE WITH IT. BUT WE'VE TRIED TO IDENTIFY A FEW SATURDAYS THAT WE WOULD GO IN AND HAVE SOME VERY DETAILED CONVERSATIONS ABOUT ELEMENTS OF, OF TOPICS THAT WOULD COME FORWARD IN THE BUDGET. I'VE GOT A COUPLE OF DATES. WE'VE ACTUALLY GOT THREE DATES THAT WE'VE STARTED FOR YOU, AND I'M GOING TO TRY TO LEAN OVER IF I CAN GET IT. MAY 9TH, MAY 23RD AND JUNE 6TH. THOSE ARE THE SATURDAYS THAT WE'RE LOOKING AT FROM JUST TURN THE WHOLE THING. OH, MAY 23RD. YEAH. MAY, MAY 9TH, MAY 20TH, MAY 9TH, MAY 9TH, MAY 28TH. I THINK THESE ARE ALL ON YOUR CALENDAR. SUE. JENNIFER HAS SENT THESE OUT ALREADY. I THOUGHT I HAD SENT THEM OUT. THIRD ONE. OKAY, WELL LET'S TALK. LET'S COME BACK TO THE DATES HERE IN JUST A MINUTE. BUT MAY 9TH, 23RD AND IN JUNE 6TH. SO IF THOSE DAYS DON'T WORK, COURTNEY, WE CAN COME BACK AND TALK ABOUT A DATE. BUT THE GOAL HAS BEEN TO START IN PRIOR COUNCILS. THEY WERE EARLY BIRDS. THEY WANTED TO START AT 8:00, AND THE GOAL WAS TO GET OUT TO A REASONABLE TIME IN THE AFTERNOON AND PRESERVE KIND OF AS MUCH OF THE WEEKEND AS THEY COULD. WE WOULD TYPICALLY GO 8 TO 1 OR MAYBE TWO, SOMETHING LIKE THAT. SO KIND OF THAT'S KIND OF THE THE CADENCE. WE CAN GO AS LONG AS YOU WANT. WE CAN MEET ALL WEEKEND. IT CAN BE ANYTHING YOU WANT. BUT THAT'S KIND OF BEEN THE GOAL IS TO HAVE SOME MAJOR TOPICAL AREAS. SO THE FIRST MEETING THAT WE THAT WE HAVE, WE START WITH THE COMMUNITY SURVEY. SO WE DO A CITYWIDE COMMUNITY SURVEY EVERY TWO YEARS WITH A THIRD PARTY. THIS YEAR WE'RE JUST WE'RE NOT DOING THAT PIECE OF IT, BUT WE'LL HAVE A SURVEY THAT GOES OUT INTERNALLY FOR US, TO THE COMMUNITY TO ASK SOME PRIORITIES THAT RESIDENTS HAVE. AND THEN WE'LL BRING THE COMMUNITY SURVEY THAT WE'VE DONE LAST YEAR, AS WELL AS THE BUDGET SURVEY. AND WE'LL SUMMARIZE THAT FOR YOU. HERE'S WHAT THE RESIDENTS ARE SAYING. THESE ARE THE KEY PRIORITIES. YOU'RE PROBABLY GOING TO SEE A LOT OF THE THINGS THAT YOU'VE SEEN IN YEARS PAST INFRASTRUCTURE, ROADS, THINGS LIKE THAT. PUBLIC SAFETY WILL BE AREAS OF FOCUS, BUT WE ALWAYS WANT TO TIE WHAT WE'RE DOING WITH THE BUDGET TO WHAT THE RESIDENTS WANT AND WHAT WE SEE IN OUR STRATEGIC PLAN. IN YOUR VISION, RIGHT. THAT'S KIND OF HOW THIS IS WORKING. WE'LL GO BACK THROUGH THE STRATEGIC BUDGET, FOCUS AREAS AND GOALS. THE STRATEGIC PLAN UPDATE WILL UPDATE WHERE WE'VE BEEN THROUGH THIS DISCUSSION, AND TRY TO PUT ALL THIS TOGETHER IN A FORMAT THAT YOU CAN GET COMFORTABLE WITH. AND I THINK JESSE MAY HAVE MENTIONED THIS, BUT WHEN WE BRING THE BUDGET FORWARD FOR ADOPTION IN SEPTEMBER, WE ALSO ASK YOU TO ACTUALLY ADOPT THE STRATEGIC PLAN AT THE SAME TIME. SO WE'LL ASK YOU TO ADOPT THE STRATEGIC PLAN IN THE BUDGET THAT ACHIEVES THOSE AT THE SAME TIME. SO THIS IS ALL KIND OF GETTING READY TO COME FORWARD AT THE SAME TIME IN THE FUTURE. SO YOU'LL SEE THAT WE ALSO HAVE A PROGRAM CALLED GREEN GOVERNMENT HERE. DOES ANYBODY FAMILIAR WITH I THINK WE'VE TALKED ABOUT THIS BEFORE LEAN GOVERNMENT, SIX SIGMA. WE'VE BEEN DOING SOME OF THOSE PROGRAMS, AND WE'D LOVE TO TALK ABOUT THE THINGS THAT WE'RE DOING TO BE MORE EFFICIENT, MORE EFFECTIVE. WHY IS OUR STRATEGIC PLAN ADOPTED SO CLOSE TO Q4, LIKE WHEN WE HAD LIKE THE ENTIRE YEAR? WELL, BECAUSE THE STRATEGIC PLAN THAT WE'VE HAD HAS BEEN GUIDING THIS YEAR'S BUDGET THAT WE'VE HAD, WHICH GOES ALL THE WAY THROUGH THE END OF THE FISCAL YEAR, WHICH IS SEPTEMBER 30TH. AND SO THIS WOULD BE FOR THE NEXT YEAR AND THE NEXT BUDGET. THAT'S KIND OF BEEN THE GOAL IS TO TO PAIR THEM UP. SO THEY MATCH UP WITH THE BUDGET YEAR. THE CYCLE'S BUDGET SHIFTED, NOT FISCAL CALENDAR YEAR. WE COULD LOOK AT SOMETHING DIFFERENT, BUT WE'VE TRIED TO MAKE IT, TRYING TO FIGURE OUT HOW TO THEN ALIGN IT. SO I THINK WE SHOULD DO THAT IN AUGUST. AND THEN THE BUDGET IN SEPTEMBER. YEAH, FOR THE NEXT YEAR, SOMETHING LIKE THAT. OH, YOU'D WANT IT TO BE A LITTLE BIT BEFOREHAND, YOU MEAN. YEAH, I THINK, OR EVEN JUST TRYING TO GET IT MORE ALIGNED. SO THAT WAY IT'S LIKE, WELL WE'RE MAKING THIS WHOLE STRATEGIC PLAN RIGHT NOW, BUT WE'RE NOT GOING TO BE USING IT ACTUALLY UNTIL STARTING IN SEPTEMBER. IT JUST DOESN'T MAKE ANY SENSE TO ME. YEAH. SO ADOPTING IT A LITTLE SOONER AND KNOWING, HEY, WE ALL AGREED ON THIS AND NOW WE'RE GOING TO DO IT. OKAY. HOW DOES THAT INTERFERE WITH THE PREVIOUS BUDGET. THEN YOU JUST HAVE TO REARRANGE. WELL, WE COULD TRY TO BE CLEAR ABOUT WHAT IT'S TRYING TO GO FOR FOR THE FOLLOWING YEAR. I MEAN, WE COULD TRY TO BE CLEAR ABOUT SOME OF THE DOCUMENTS ALSO HAVE HEARD. I MEAN, THAT'S GREAT FEEDBACK. BUT ALSO THE STRATEGIC PLAN SHOULDN'T BE CHANGING THAT DRAMATICALLY. I MEAN, IF YOU'RE CHANGING THE STRATEGIC PLAN AND I DON'T THINK YOU GUYS HAVE TO BE HONEST WITH YOU, PROJECTS AND WHAT WE'RE DOING, THAT'S MORE GRANULAR. BUT IF THE STRATEGIC PLAN IS CHANGING, IT SHOULDN'T BE ONE TO WHERE YOU NEED TO. YOU NEED TO SHIFT ALL BUDGET PRIORITIES AND STUFF. THAT'S A WHOLE DIFFERENT PROBLEM. DOES THAT MAKE SENSE? THE STRATEGIC [04:45:05] PLAN IN THE BUDGET YEAR DO NEED TO LINE UP. THAT'S WHAT WE'VE BEEN TRYING TO DO. BUT I DO UNDERSTAND WHAT YOU'RE SAYING AND WE CERTAINLY COULD DO THAT. SO TRY TO GET IT EARLIER PRIOR TO WHEN WE'RE ACTUALLY CONSIDERING THE BUDGET ADOPTION, YOU KNOW, THAT IT'S BEEN CONSIDERED AND ADOPTED OR NOT. YEAH. THAT'S WHAT YOU'RE SAYING. OKAY. YOU HAVE SOMETHING BEHIND YOUR EYES. I KNOW I CAN'T QUITE TELL WHAT IT IS, BUT IT'S WE DIDN'T WE DIDN'T QUITE HIT WHAT YOU WERE SAYING. NO, I THINK THAT'S FINE. OKAY. YEAH. NO, NO, NO. LIKE, I DON'T KNOW EXACTLY HOW, BUT I JUST WANTED IT TO BE KNOWN THAT I THINK THEY SHOULD BE JUST MORE SURE THAT WE NEED TO GET IT BEFOREHAND. OKAY, THEN WE'LL HAVE A DETAILED CONVERSATION ABOUT COMPENSATION AND BENEFITS. SO GOING THROUGH EVERYTHING THAT'S RELATED TO OUR BENEFIT PROGRAMS, EVERYTHING RELATED TO OUR COMP PLAN FOR ALL OF OUR EMPLOYEES, THAT'S A HUGE EXPENSE FOR THE CITY AS OUR WORKFORCE TALKING ABOUT WHERE THAT IS, HOW WE LINE UP WITH OUR COMPS, ANY KIND OF ENHANCEMENTS THAT WE'D LIKE TO HAVE OR CHANGES TO THAT, JUST SO YOU KNOW WHAT THOSE ARE GOING TO BE. I MENTIONED TO YOU GUYS, I THINK A COUPLE OF TIMES ABOUT SELF-FUNDED HEALTH CARE PLAN. WE'LL TALK ABOUT THAT, ABOUT HOW THAT WE'RE PROPOSING FOR THE TRANSITION RELATED TO THAT, AND WE'LL GO INTO THAT IN SOME DETAIL. BUT THESE ARE MAJOR, MAJOR EXPENSE ITEMS THAT WE WANT TO MAKE SURE THERE'S SOME AGREEMENT ON. WE'LL HAVE THE PRELIMINARY TAXABLE VALUES, WHICH HAVE A BIG IMPACT ON WHAT OUR TAX RATE IS GOING TO BE, WHAT WE THINK THEY'RE GOING TO HAVE AS CAPACITY IN THE GENERAL FUND AND OUR DEBT SERVICE. WE'LL THEN TALK ABOUT THE FIVE YEAR FINANCIAL FORECAST. SO THIS IS A MAJOR ELEMENT OF HOW HOW WE WATCHING THE STAR. SHE'S NOT ALLOWED TO CROSS THIS LINE. BUT WE DON'T JUST WE BRING YOU A BUDGET. WE DON'T JUST SAY HERE'S NEXT YEAR. WE HAVE NO IDEA WHAT'S GOING TO HAPPEN AFTER THAT. WE TRY TO BRING YOU A FINANCIAL PLAN SO YOU CAN SEE OVER TIME HOW DOES THAT WORK. SO WE'LL WALK YOU THROUGH THAT, SHOW YOU OUR BEST ASSUMPTIONS AT THE TIME WE DREW IT UP. AS WE GO. WE GET A LITTLE FURTHER IN THE PROCESS, BUT WE'LL GIVE YOU OUR FIRST GLANCE AT THAT IN MAY, KIND OF WHAT THAT LOOKS LIKE. IT ALSO LOOKS AT HISTORICAL TRENDS. YES, MA'AM. IT DOES. AND THEN WE'LL ALSO GIVE YOU OUR FIVE YEAR CIP AND SPENDING PLAN BASED. AND WE'RE GOING TO TALK ABOUT SOME OF THOSE PROJECTS TODAY. SO WE'RE TRYING TO GET THAT CLARITY ABOUT SOME OF THE THINGS THAT YOU WANT TO SEE. BUT ALL OF THAT WOULD BE IN THAT FIRST MEETING. SO THOSE THOSE SOUND LIKE GOOD TOPICS FOR THE FIRST MEETING TO KIND OF GO THROUGH. AGAIN, SOME FOUNDATIONAL TYPE STUFF TO KIND OF GET YOU READY TO START GOING IN A LITTLE FURTHER INTO THE INTO THE DETAILS. AND DOES THAT LET ME SEE IF WE CAN DO THESE. MAYBE ONE AT A TIME DOES MAY NOT WORK FOR EVERYBODY. IT DOES NOT MOTHER'S DAY WEEKEND. SO SOME OF US WILL BE TRAVELING BECAUSE SOME OF US DON'T HAVE MOM'S IN TOWN. OKAY, I WAS LOOKING AT MAY. IS THERE A REASON WHY WE JUST CAN'T JUST DO LIKE THE SECOND, 16TH AND 30TH OF MAY? YES. THE SECOND IF IT'S IN THE MORNING. I THINK THAT'S KIND OF WHY WE ALWAYS ADVOCATED TO DO IT FIRST THING IN THE MORNING, BECAUSE THAT WAY, IF OUR CONVERSATIONS KEEP AT THE LEVEL THAT WE DO TO WHERE WE GO THROUGH, AND WE'RE USUALLY COULD BE OUT OF THERE BY 1230, 1201 YEAH, SHE'S SHE'S NOT GOING TO BE HERE. YEAH, I KNOW, SO THAT'S WHAT I'M SAYING. CAN WE CAN WE WORK ON I THINK ALSO THERE'S GRADUATIONS AND I DON'T KNOW IF WHEN YOU'RE PUSHING AT THE END OF MAY I THINK. SO THERE'S A LOT OF THOSE PEOPLE THAT THAT ARE, ARE DEALING WITH THAT THE ONE ABOUT THE SECOND, THE 16TH, 16TH IS FAIR. YEAH. UNLESS WE DO EARLY MORNING IN I MEAN THE FAIR I MEAN, IF YOU'RE WILLING TO GIVE UP THE MORNING ON THAT. BUT I'VE ALWAYS DID YOU HAVE WE DO HAVE STAFF THAT ARE WORKING THOSE EVENTS. SOMETIMES THAT DOES MAKE IT A LITTLE COMPLICATED. SO WHAT ABOUT THE SECOND? SECOND IS CERTAINLY I THINK CAN WE AGREE ON MAY 2ND AT LEAST. OKAY. SO IF WE DO MAY 2ND. YEAH THAT'S THE BEGINNING. AND MAY 9TH IS OUT I GUESS I NEED TO REMEMBER THAT'S MOTHER'S DAY. YOU SHOULD NOT SAY THAT TOO LOUD. ALRIGHT. AND THEN THE 16TH IS A FAIR. YOU SAID SO. 23RD DOES NOT WORK. IS THAT RIGHT? IS EVERYBODY SAYING I DON'T THINK. I DON'T THINK GOZO CAN MAKE IT THE 23RD. IS THAT RIGHT? BIRTHDAY PARTY THAT I'M PLANNING FOR. OKAY. HER DAUGHTER'S I'M DOING ON THAT DAY. SO LIKE ALL OF THIS SETUP BECAUSE IT'S FOR MY DAUGHTER. OKAY. SO LET'S SEE, I KNOW THE FOLLOWING WEEKEND I'LL BE IN DALLAS FOR SO SO THE 30TH YOU CAN'T DO. NO, I CAN'T, BUT I MEAN IF THAT'S IF I'M NOT ABLE TO MAKE IT GUYS I CAN STILL JUST LET ME LET ME ASK YOU THIS IS THAT SATURDAY IS WHAT DO YOU WANT TO DO IT OR WOULD YOU RATHER HAVE A THURSDAY? WE COULD DO IT WHENEVER YOU WANT. WELL, COULD WE DO IT THE 24TH? LIKE SHE JUST MENTIONED A SUNDAY 17 OR 17TH OF 24TH IS MEMORIAL DAY WEEKEND. AND IT'S THE NIGHT. THE DAY AFTER THE FAIR. 17TH IS STILL THE FAIR THAT WHOLE WEEKEND. WELL, COULD WE DO THE SECOND, 24TH AND THEN I GUESS JUNE 6TH? WELL, THE FIRST AND THE FIRST MEETING IS JUST A RECAP, RIGHT? IT'S JUST TO GO OVER. THIS IS WHERE WE'RE AT. [04:50:04] WELL, THAT COULD BE A THURSDAY MEETING. CORRECT. BECAUSE WE ONLY THAT'S ONLY ABOUT THE SECOND IS A GOOD. YEAH. THIS IS A LONG. YEAH OKAY. SO SEVERAL HOURS I MEAN AND IT DEPENDS ON HOW MANY QUESTIONS YOU GUYS HAVE AND ALL THOSE THINGS. BUT IT'S A FEW HOURS OF MATERIAL AND IT'S A LOT FOR US TO PUT TOGETHER. BUT WE MIGHT, YOU KNOW, IF YOU WANTED TO START IT AT 530 ON A THURSDAY, WE COULD PROBABLY GET YOU OUT OF THERE BY TEN OR SOMETHING LIKE THAT. THAT'D BE COOL. WE COULD LOOK AT THAT. IF THAT WORKS OUT, JUST KNOW THAT THE WEEKENDS ARE COMING UP AND THIS IS BUDGET. SO I KNOW WE'VE GOT A LOT OF IT'S JUST WE JUST GOTTA GET IT DONE. IT JUST GETS CHALLENGING. AND MAY AND JUNE WITH EVERYBODY HAS LOTS OF PLANS ON THE WEEKENDS. IT'S JUST HARD. OKAY. WHAT ABOUT THE WHAT ABOUT THURSDAY THE 14TH? NO, WE HAVE A COUNCIL MEETING. OKAY, OKAY. HOW ABOUT THE 21ST? THAT WORKS FOR ME. 21ST. YEAH. IS IT THURSDAY? THURSDAY THE 21ST. IT HAS TO BE EARLY SO WE CAN GET THE HOURS IN. JENNIFER, ARE YOU ARE YOU TAKING NOTES ON THAT? I AM SO OKAY. SO THANK YOU. SO MAY 2ND DID WE AGREE ON THAT. YES. SO SATURDAY MAY 2ND. THE SECOND ONE WOULD BE THURSDAY MAY 21ST. AND WHAT TIME CAN WE START? 530 PROBABLY NEEDS TO BE EARLIER THAN THAT. SORRY. 530. I'LL GET US OUT OF 10:00. WELL, YOU WANT TO START? I MEAN, WE'LL START WHATEVER Y'ALL WANT TO START. WELL, I MEAN, I THINK IF YOU WORK, JUST WORK SCHEDULES AND EVERYTHING FOR EVERYBODY. YEAH, I'M NOT RETIRED YET, SO. YEAH. SO LET'S SAY 530. HOW ABOUT THAT? DOES THAT WORK FOR YOU? 530 OR 6? AS LONG AS EVERYONE KNOWS THAT WE MIGHT HAVE TO STAY LATE. YEAH. IF SOME OF US WHO WORK IN AUSTIN HAVE TO UNFORTUNATELY GET HERE BY SIX OR WHATEVER, LET'S DO SIX, THEN. MY THING IS JUST KEEP THE MEETINGS GOING, GUYS. KEEP THEM GOING. AND I CAN ALWAYS GET CAUGHT UP IN THE LAST 30 MINUTES OR THE LAST 45, WHATEVER IT IS. BUT IT'S JUST IMPERATIVE THAT WE START AS SOON AS POSSIBLE IN THESE PROJECTS. SO WHEN WE PLAN THE BUDGET, CAN WE JUST PLAN THAT DAY TO HAVE LIKE VERY CONDENSED INFORMATION SO WE CAN PLAN ACCORDING TO THE THE TIME LIMIT THAT WE HAVE IN EACH? BECAUSE I THINK THAT MIGHT BE THE ONLY ONE THAT HAS A TIME LIMIT, BECAUSE I THINK THE SIX IS GOING TO BE A FULL DAY TOO. YEAH. SO I MEAN, IF YOU WERE GOING TO HAVE SO WE SAID THE SECOND RIGHT, THE 2ND MAY 31ST. SO THAT'S A FULL DAY. AND I SAY FULL DAY. WHEN I SAY FULL DAY, I MEAN WE'RE THINKING NOT GIVING YOU ENOUGH MATERIAL THAT'S GOING TO TAKE 8 TO 5. WE'RE THINKING THAT 8 TO 1 ISH KIND OF THING. AND SOMETIMES IT MIGHT GO A LITTLE LONGER, BUT TRYING TO GET YOU OUT AROUND MIDDAY, THAT'S UNLESS YOU GUYS WANT TO HAVE LIKE A MARATHON DAY AND YOU WANT TO GO EIGHT TILL EIGHT OR WHATEVER. YOU KNOW WHAT? IF WE DO 8 TO 2 TO MAKE UP FOR SOME TIME THAT WE ARE GOING TO LOSE ON THE 21ST TRY AND I COULD TRY TO MOVE SOME TOPICS AROUND IF WE HAVE TIME. YEAH, THAT'S NOT A BAD IDEA. SO MAYBE LIKE AS AN EXAMPLE, THE ECONOMIC DEVELOPMENT STUFF, WE COULD BRING THAT UP AND PUT THAT UP ON THAT SATURDAY. THERE WE GO. YEAH. JUST TO TRY TO MANAGE IT. AND THEN THE SIXTH OKAY. SO WE HAD THE SECOND AND THEN WE HAD THE 21ST STARTING AT 6 P.M. IS THAT WHAT EVERYBODY AGREED TO. CORRECT. OKAY. AND THEN THE SIX I HAVE FOR JUNE I CAN'T DO THE SIXTH OKAY. OKAY. DID Y'ALL WANT TO TRY TO DO THE 11TH LIKE THE FOLLOWING THAT ANOTHER THURSDAY OR. WELL, I'D LIKE TO GET A FULL DAY IN IF WE CAN. YEAH, I THINK WE 13 TIME JUNE 13TH JUNE 13TH ALL DAY. I'M GOOD WITH JUNE 13TH. IT MEANS THAT WE'VE GOT TO BE HERE ALL DAY, GUYS. AND IF WE'RE NOT ABLE TO GET THE DAYS, LET'S JUST MAKE IT A FULL DAY. IF IT'S AN 8 TO 4, IT'S AN 8 TO 4. THAT'LL BE AN IMPORTANT ONE FOR THE LAST. THE LAST ONE BEFORE. YEAH. I MEAN, I THINK WE WERE SAYING THAT WE'RE GOING TO WORK IT. WE'RE JUST TRYING TO FIGURE OUT THE DAY. NO ONE'S SAYING, OH, WELL, I THINK THEY'RE TALKING ABOUT FULL DAY VERSUS HALF DAY VERSUS, YOU KNOW WHAT I MEAN? SO WHAT HE'S SAYING IS WE MAY BE HERE BECAUSE IT'S LIKE, IF WE'RE GOING TO DO A HALF, WE'RE GOING TO ONLY GET SO MUCH INFORMATION DONE ON THE THURSDAY, THEN WE'RE GOING TO NEED TO GET THAT CAUGHT UP ON A SATURDAY. YES. THEN IT'S A MATTER OF LIKE, IF THE SATURDAYS ARE GOING TO BE MAKE IT THE FULL. ARE YOU GUYS OKAY WITH THE SUNDAY. YEAH. IS EVERYBODY OKAY WITH SUNDAY. LIKE IF WE DID THE SEVENTH INSTEAD OF THE SIXTH. ARE YOU AVAILABLE ON THE SEVENTH BECAUSE I KNOW YOU'RE NOT AVAILABLE ON THE SIXTH. IT DEPENDS ON WHAT FLIGHTS DO OKAY. SO THE ONE THAT WE DO. YEAH I GUESS THEN I GUESS THE 13 13TH AND THEN IF WHATEVER WE DON'T FINISH ON THE 13TH, MAYBE WE CAN GET DONE LIKE SUNDAY. SO OKAY. BUT BUT FOR THE 13TH AND THEN YOU SAID LIKE THE 14TH. YEAH. WE MIGHT HAVE TO DO 13 OR 14 BOTH DAYS. YEAH. JUST IN CASE. AND THEN WE SAY NO. IS THAT WHAT WE SAY. YOU HAVE TO POST IT OKAY. YEAH. SO HOW DOES THAT TIMELINE WORK FOR Y'ALL. BECAUSE I KNOW WE'RE PUSHING THINGS BACK AND LEAVING GAPS I THINK I THINK THAT ONE WEEK IS PROBABLY OKAY, BUT BY THE TIME WE GET INTO JUNE THEN IT'S, YOU KNOW, I'VE GOT A MONTH TO PUT EVERYTHING TOGETHER FOR A FINAL RECOMMENDATION. AND THE MORE WE PUSH IT BACK, I KNOW THE MORE I THINK ONE WEEK * This transcript was compiled from uncorrected Closed Captioning.